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Solving Problems: Dell Inspiron 4100

You can also use the Windows 2000 Hardware Troubleshooter. To use the 

troubleshooter, click the 

Start

 button and click 

Help

. Click 

Troubleshooting and 

Maintenance

 on the 

Contents

 tab, click 

Windows 2000 troubleshooters

, and 

then click 

Hardware

. In the 

Hardware Troubleshooter

 list, click 

I need to resolve 

a hardware conflict on my computer

, and then click 

Next

.

Using System Restore

Windows XP and Windows Me provide a System Restore feature that allows you to 

return your computer to an earlier operating state if changes to the computer 

hardware or software (including new hardware or program installations) or system 

settings have left the computer in an undesirable operating state. You can also undo 

the last System Restore procedure.

System Restore automatically creates system checkpoints. You can also manually 

create your own checkpoints by creating restore points. To limit the amount of hard 

disk space used, older restore points are automatically purged.

To resolve an operating system problem, you can use System Restore from Safe Mode 

or Normal Mode to return your computer to an earlier operating state.

System Restore does not cause you to lose personal files stored in the 

My 

Documents

 folder, data files, or e-mail messages after restoring the computer to an 

earlier operating state. If you restore the computer to an operating state that existed 

before you installed a program, for example, the program's data files will not be lost, 

but you will have to reinstall the actual program. 

NOTICE: 

It is important to make regular backups of your data files. System 

Restore does not monitor changes to or recover your data files. If the original 

data on the hard disk is accidentally erased or overwritten, or if the data 

becomes inaccessible because of a hard disk malfunction, use your backup files 

to recover the lost or damaged data. 

System Restore is enabled on your new computer. However, if you reinstall Windows 

XP or Windows Me with less than 200 MB of free hard-disk space available, System 

Restore is automatically disabled. Before you use System Restore, see the following 

subsections to confirm that it is enabled.

file:///F|/Service%20Manuals/Dell/Inspiron/4100/solving.htm (30 of 40) [2/28/2004 7:03:56 AM]

Summary of Contents for Dimension 4100

Page 1: ... of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem CAUTION A CAUTION indicates a potential for property damage personal injury or death Abbreviations and Acronyms For a complete list of abbreviations and acronyms see the Tell Me How help file click the Start button on the Microsoft Windows desktop point to Programs...

Page 2: ...omputer Corporation disclaims any proprietary interest in trademarks and trade names other than its own This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corpor...

Page 3: ...iron 4100 Front View Left Side View Right Side View Back View Bottom View Front View CAUTION Do not block push objects into or allow dust to accumulate in the air vents Doing so can damage the computer or cause a fire file F Service 20Manuals Dell Inspiron 4100 tour htm 1 of 17 2 28 2004 7 03 49 AM ...

Page 4: ...y latch button 2 display 9 battery bay 3 keyboard status lights 10 touch pad track stick buttons 4 microphone 11 keyboard 5 device status lights 12 track stick 6 touch pad 13 power button file F Service 20Manuals Dell Inspiron 4100 tour htm 2 of 17 2 28 2004 7 03 49 AM ...

Page 5: ...ch keeps the display closed Display The computer has a color LCD Keyboard Status Lights The green lights located above the keyboard indicate the following Keyboard Status Lights Turns on when the numeric keypad is enabled file F Service 20Manuals Dell Inspiron 4100 tour htm 3 of 17 2 28 2004 7 03 49 AM ...

Page 6: ... Lights The light turns on when the computer is turned on The light turns on when the computer reads or writes data The light turns on steadily or blinks when the computer is in a power management mode It also blinks to indicate battery charge status If the computer is connected to an electrical outlet the light operates as follows file F Service 20Manuals Dell Inspiron 4100 tour htm 4 of 17 2 28 ...

Page 7: ... Use the touch pad and touch pad buttons as you would use a mouse Module Bay You can install devices such as a CD drive a DVD drive a CD RW drive a second hard drive a second battery or a Dell TravelLite travel module in the module bay For more information see About the Module Bay in the Solutions Guide Display Latch Button Press this button to release the display latch and open the display Batter...

Page 8: ...er Button Press the power button to turn on the computer or to exit standby mode HINT To turn off your computer perform a Windows shutdown If the computer stops responding press and hold the power button until the computer turns off completely which may take several seconds Dell AccessDirect Button This button allows you to launch a frequently used program such as your default Internet browser Lef...

Page 9: ...ard Slot The PC Card slot has two connectors that support various types of PC Cards also referred to as PCMCIA cards including modems and network adapters Hard Drive The hard drive reads and writes data on a hard disk Security Cable Slot file F Service 20Manuals Dell Inspiron 4100 tour htm 7 of 17 2 28 2004 7 03 49 AM ...

Page 10: ...vice ensure that it will work with the security cable slot Speakers Press the volume control keyboard shortcuts to adjust the volume of the integrated speakers If no sound comes from the speakers press and adjust the volume Right Side View CAUTION Do not block push objects into or allow dust to accumulate in the air vents Doing so can damage the computer or cause a fire file F Service 20Manuals De...

Page 11: ...n 4100 1 speaker one of two 5 network connector 2 infrared sensor 6 S video TV out connector 3 audio connectors 7 air vent 4 modem connector Infrared Sensor file F Service 20Manuals Dell Inspiron 4100 tour htm 9 of 17 2 28 2004 7 03 49 AM ...

Page 12: ...or lets you transfer files from your computer to another infrared compatible device without using cable connections Audio Connectors Attach headphones or speakers to the connector file F Service 20Manuals Dell Inspiron 4100 tour htm 10 of 17 2 28 2004 7 03 49 AM ...

Page 13: ... your computer Network Connector To use your computer s integrated network adapter use this connector to connect the computer to a network NOTICE The network connector is slightly larger than the modem connector Do not plug a telephone cable into the network connector For information on using the network adapter see the online network adapter documentation supplied with your computer file F Servic...

Page 14: ... The computer uses an internal fan to create airflow through the vents which prevents the computer from overheating CAUTION Do not block push objects into or allow dust to accumulate in the air vents Doing so can damage the computer or cause a fire Back View NOTICE To avoid damaging the computer wait 5 seconds after turning off the computer before you disconnect an external device HINT The compute...

Page 15: ...or 8 video monitor connector 4 docking connector 9 AC adapter connector 5 air vent Serial Connector Use this connector to attach serial devices such as a mouse or a handheld device Parallel Connector Use this connector to attach a parallel device such as a printer You can also attach a floppy drive to this connector with the optional parallel connector cable Docking Connector file F Service 20Manu...

Page 16: ...yboard at the same time When you attach a keyboard or numeric keypad the integrated numeric keypad is automatically disabled Use this connector to attach PS 2 compatible devices such as a mouse keyboard or external numeric keypad Shut down the computer before attaching or removing a PS 2 compatible device If the device does not work install the device drivers from the floppy disk or CD that came w...

Page 17: ...this connector to attach an external monitor AC Adapter Connector This connector attaches an AC adapter to the computer The AC adapter converts AC power to the DC power required by the computer You can connect the AC adapter with your computer turned either on or off file F Service 20Manuals Dell Inspiron 4100 tour htm 15 of 17 2 28 2004 7 03 49 AM ...

Page 18: ...When you disconnect the AC adapter from the computer grasp the adapter cable connector not the cable itself and pull firmly but gently to avoid damaging the cable Bottom View NOTICE To avoid damaging the computer wait 5 seconds after turning off the computer before you disconnect an external device CAUTION Do not block push objects into or allow dust to accumulate in the air vents Doing so can dam...

Page 19: ...y Docking Device Latch This latch connects the computer to an optional docking device Memory Module and Mini PCI Card For instructions on removing and installing memory modules and the optional Mini PCI card see Replacing Parts in the Solutions Guide Battery Release Latch Press the latch to remove a battery from the battery bay Back to Contents Page file F Service 20Manuals Dell Inspiron 4100 tour...

Page 20: ...e is available When the computer is using battery power remove the PC Cards that you are not using When possible attach your computer to an electrical outlet when you play CDs and DVDs Playing a CD or DVD uses a lot of battery power Place the computer in standby mode or hibernate mode when you leave the computer unattended for long periods of time Power Conservation Modes Standby Mode Standby mode...

Page 21: ... display Hibernate Mode Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then completely turning off the computer When you exit hibernate mode the programs and files that were open before you activated hibernate mode are still open Your computer enters hibernate mode if the battery charge level becomes critically low or if either the power button the p...

Page 22: ...before shipping the computer to you Power Options Properties To access the Windows Power Options Properties window Windows XP 1 Click the Start button and then click Control Panel 2 Click Performance and Maintenance 3 Click the Power Options icon Windows 2000 1 Click the Start button point to Settings and then click Control Panel 2 Click the Power Options icon Power Schemes Tab The Power schemes p...

Page 23: ...ll recommends that you continue to use the Portable Laptop power scheme to maximize battery power conservation Each preset power scheme has different time out settings for putting the computer into standby mode turning off the display and turning off the hard drive file F Service 20Manuals Dell Inspiron 4100 power htm 4 of 10 2 28 2004 7 03 51 AM ...

Page 24: ...Critical battery alarm settings alert you with a message when the battery charge falls below a certain percentage When you receive your computer the Lower battery alarm and Critical battery alarm check boxes are selected Dell recommends that you continue to use these defaults file F Service 20Manuals Dell Inspiron 4100 power htm 5 of 10 2 28 2004 7 03 51 AM ...

Page 25: ...e Power Meter tab displays the current power source and amount of battery charge remaining Advanced Tab The Advanced tab allows you to Set icon and standby password options file F Service 20Manuals Dell Inspiron 4100 power htm 6 of 10 2 28 2004 7 03 51 AM ...

Page 26: ...ron 4100 Program the following functions Activate standby mode Activate hibernate mode Shut down Windows and turn off the computer No action None file F Service 20Manuals Dell Inspiron 4100 power htm 7 of 10 2 28 2004 7 03 51 AM ...

Page 27: ...ur computer does not enter standby mode or hibernate mode when you close lower the display To program these functions click an option from the corresponding pull down menu and then click OK Hibernate Tab The Hibernate tab lets you enable hibernate mode by clicking the Enable hibernate support check box file F Service 20Manuals Dell Inspiron 4100 power htm 8 of 10 2 28 2004 7 03 51 AM ...

Page 28: ...source changes Therefore Intel SpeedStep technology is not included with computers running Windows XP Intel SpeedStep Tab If your computer has a Mobile Intel Pentium III processor the Power Options Properties window includes the Intel SpeedStep tab file F Service 20Manuals Dell Inspiron 4100 power htm 9 of 10 2 28 2004 7 03 51 AM ...

Page 29: ... SpeedStep the processor operates at its minimum speed Disable Intel SpeedStep technology control Remove flag icon Disable audio notification when performance changes Click Apply to accept any changes and then click OK to close the Intel SpeedStep technology window Back to Contents Page file F Service 20Manuals Dell Inspiron 4100 power htm 10 of 10 2 28 2004 7 03 51 AM ...

Page 30: ...C Adapter Physical Environmental Microprocessor Microprocessor types Intel Mobile Pentium III M or Intel Celeron L1 cache 32 KB internal L2 cache 512 KB Math coprocessor internal to microprocessor Processor speed varies depending on configuration External bus frequency 133 MHz System Information System chip set Intel 830M Data bus width 64 bits DRAM bus width 64 bits file F Service 20Manuals Dell ...

Page 31: ...nector size 68 pins Data width maximum PCMCIA 16 bits CardBus 32 bits Memory Architecture SDRAM Memory module socket two user accessible SODIMM sockets Memory module capacities 64 128 256 and 512 MB Memory type 3 3 V SODIMM Standard memory 128 MB Maximum memory 1024 MB Memory access time clock speed 133 MHz Ports and Connectors Serial 9 pin connector 16550C compatible 16 byte buffer connector file...

Page 32: ...B and IrDA Standard 1 0 Slow IR Docking 200 pin connector for a Dell docking device S video TV out 7 pin mini DIN connector S video to composite video adapter is optional Mini PCI Type IIIA Mini PCI card slot with Wi Fi 802 11b wireless support Modem RJ 11 port optional Ethernet LAN RJ 45 port optional Communications Modem Type v 92 capable 56K MDC Controller softmodem Interface internal AC 97 bus...

Page 33: ...Logic CS4205 Audio controller AC97 Stereo conversion 16 bit analog to digital and digital to analog Interfaces Internal AC 97 External microphone in connector stereo headphones speakers connector Speaker two 4 ohm speakers Internal speaker amplifier 1 0 W channel into 4 ohms Volume controls keyboard shortcuts program menus Display Type active matrix TFT XGA SXGA UXGA Dimensions file F Service 20Ma...

Page 34: ...es Horizontal 40 Vertical 10 30 Pixel pitch 0 28 mm XGA 0 20 mm SXGA 0 18 mm UXGA Power Consumption Panel with backlight typical 6 5 W XGA 7 0 W SXGA 7 5 W UXGA Controls brightness can be controlled through keyboard shortcuts Keyboard Number of keys 87 U S and Canada 88 Europe 91 Japan Key travel 2 7 mm 0 3 0 11 inch 0 016 inch Key spacing 19 05 mm 0 3 mm 0 75 inch 0 012 inch Layout QWERTY AZERTY ...

Page 35: ...s table mode 250 count sec 100 gf Size protrudes 0 5 mm higher than surrounding key caps Battery Type 8 cell smart lithium ion 59 WHr 4 cell smart lithium ion 26 5 WHr Dimensions Depth 88 5 mm 3 48 inches Height 21 5 mm 0 83 inch Width 139 0 mm 5 47 inches Weight 0 39 kg 0 87 lb 8 cell 0 26 kg 0 57 lb 4 cell Voltage 14 8 VDC Charge time approximate file F Service 20Manuals Dell Inspiron 4100 specs...

Page 36: ...C Adapter Input voltage 90 to 264 VAC Input current maximum 1 7 A Input frequency 47 to 63 Hz Output current 4 5 A maximum at 4 second pulse 3 5 A continuous Output power 70 W Rated output voltage 19 5 VDC Dimensions Height 27 94 mm 1 1 inches Width 58 42 mm 2 3 inches Depth 133 85 mm 5 25 inches Weight with cables 0 4 kg 0 9 lb Temperature range Operating 0º to 35ºC 32º to 95ºF Storage 40º to 65º...

Page 37: ...mental Temperature range Operating 0º to 35ºC 32º to 95ºF Storage 40º to 65ºC 40º to 149ºF Relative humidity maximum Operating 10 to 90 noncondensing Storage 5 to 95 noncondensing Maximum vibration Operating 0 9 GRMS using a random vibration spectrum that simulates user environment Storage 1 3 GRMS using a random vibration spectrum that simulates air truck shipment Maximum shock file F Service 20M...

Page 38: ...with HDD head parked Storage 163 G 2 msec shock pulse with HDD head parked Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Back to Contents Page file F Service 20Manuals Dell Inspiron 4100 specs htm 9 of 9 2 28 2004 7 03 52 AM ...

Page 39: ... Problems External Keyboard Problems Unexpected Characters Drive Problems Network Problems General Program Problems E Mail Problems If Your Computer Gets Wet If You Drop or Damage Your Computer Resolving Other Technical Problems Reinstalling Drivers and Utilities Manually Reinstalling Drivers Resolving Software and Hardware Incompatibilities Using System Restore Reinstalling Windows Accessing Help...

Page 40: ...ic that describes your problem and then click Display 4 Follow the instructions shown on the screen To access help in Windows Me 1 Click the Start button and then click Help 2 Type a word or phrase that describes your problem in the Search box and then click Go 3 Click the topic that describes your problem and then click Display 4 Follow the instructions shown on the screen To access help in Windo...

Page 41: ...tery is too hot to charge Turn off the computer disconnect the computer from the electrical outlet and then let the battery and computer cool to room temperature If the battery status light rapidly flashes orange the battery may be defective See Contacting Dell in the Dell Solutions Guide Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such...

Page 42: ...operating system is trying to boot to a nonbootable floppy disk or CD Insert a bootable floppy disk or CD Non system disk or disk error A floppy disk is in the floppy drive Remove the floppy disk and restart the computer Not enough memory or resources Close some programs and try again You have too many programs open Close all windows and open the program that you want to use Operating system not f...

Page 43: ...solution than your computer supports Dell recommends that you attach an external monitor to your computer Check the power light When the power light is blinking the computer has power If the power light is blinking the computer is in standby mode press the power button to exit standby mode If the power light is off press the power button If the power light is on your power management settings may ...

Page 44: ...n Windows Help See Accessing Help Files Switch the video image If your computer is attached to an external monitor press to switch the video image to the display If the display is difficult to read Adjust the brightness Press to increase the brightness or press to decrease the brightness Move the subwoofer away from the computer or monitor If your external speaker system includes a subwoofer ensur...

Page 45: ... Try different settings for Colors and Screen area See Error Messages If an error message appears see Error Messages If only part of the display is readable Connect an external monitor 1 Turn off your computer and connect an external monitor to the computer 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls If the external monitor works the computer disp...

Page 46: ...with another device such as a lamp If the device is plugged into a surge protector try plugging it directly into an electrical outlet Ensure that the speakers are turned on See the setup diagram supplied with the speakers Adjust the Windows volume control Double click the yellow speaker icon in the lower right corner of your screen Be sure that the volume is turned up and that the sound is not mut...

Page 47: ...testing it with another device such as a lamp Ensure that the printer is turned on See the documentation supplied with the printer Verify that Windows recognizes the printer 1 Click the Start button point to Settings and then click Printers If the printer is listed right click the printer icon click Properties and then select the Details tab 2 Ensure that the Print to the following port option is ...

Page 48: ...ct the modem directly to the telephone wall jack with the telephone line Check the connection Verify that the telephone line is connected to the modem Check the telephone line Try using a different telephone line If you are using a line that is 3 m 10 ft or more in length try a shorter one Irregular dial tone If you have voice mail service you may hear an irregular dial tone when you have messages...

Page 49: ... the COM port for your modem 5 Click More Info to verify that the modem is communicating with Windows If all commands receive responses the modem is operating properly Windows 2000 1 Click the Start button point to Settings and click Control Panel 2 In the Control Panel window double click Phone and Modem Options If there are multiple entries for the same modem or modems listed that are not instal...

Page 50: ...s Check the touch pad settings Click the Start button point to Settings click Control Panel and then double click the Mouse icon Try adjusting the settings Check the mouse cable Shut down the computer Disconnect the mouse cable and check it for damage For PS 2 cables check the cable connector for bent or broken pins Firmly reconnect the cable If you are using a mouse extension cable disconnect it ...

Page 51: ...m the Windows desktop click the Start button point to Programs point to Accessories and click Notepad 4 Type some characters on the external keyboard and verify that they appear on the display If you cannot verify these steps you may have a defective external keyboard To verify that the problem is with the external keyboard check the integrated keyboard 1 Turn off the computer 2 Disconnect the ext...

Page 52: ...py disk see the Tell Me How help file See Accessing Help Files If you cannot save a file to a floppy drive Ensure that Windows recognizes the drive In Windows XP click the Start button and then click My Computer In Windows Me and Windows 2000 double click the My Computer icon on the Windows desktop If the floppy drive is not listed perform a full scan with your antivirus software to check for and ...

Page 53: ... down the computer 2 Remove the drive from the module bay See Module Bay Devices 3 Reinstall the drive 4 Turn on the computer Clean the drive See the Tell Me How help file for instructions See Accessing Help Files If you cannot play a CD CD RW or DVD HINT High speed CD drive vibration is normal and may cause noise This noise does not indicate a defect in the drive or the CD Because of different wo...

Page 54: ...er right corner of your screen Ensure that the volume is turned up and that the sound is not muted Reinstall the drive 1 Save and close any open files exit any open programs and shut down the computer 2 If the drive is installed in the module bay remove the drive See Module Bay Devices If the drive is a fixed drive review Drive Problems 3 Reinstall the drive 4 Turn on the computer Clean the drive ...

Page 55: ...ing Disable standby mode in Windows before writing to a CD RW Search for the keyword standby in Windows Help See Accessing Help Files Change the write speed to a slower rate See the help files for your CD creation software Close all other open programs Closing all other open programs before writing to the CD RW may alleviate the problem If you have problems with a hard drive Allow the computer to ...

Page 56: ...he network cable connector Ensure that the network cable is firmly connected to the optional internal connector on the computer and the network wall jack Check the network lights on the network connector Green indicates that the network connection is active If the status light is not green try replacing the network cable Amber indicates that the optional internal network adapter driver is loaded a...

Page 57: ...ding 4 Click End Task 5 If the computer still does not respond restart the computer by pressing the power button until the computer turns off Press the power button again to restart the computer A solid blue screen appears Turn the computer off If the computer does not respond to a keystroke or a proper shutdown press the power button until the computer turns off Press the power button again to re...

Page 58: ...g to remove the power cables from the electrical outlet Use the utmost caution when removing wet cables from a live power source 1 Turn off the computer disconnect the AC adapter from the computer and then disconnect the AC adapter from the electrical outlet 2 Remove the battery 3 Wipe off the battery and put it in a safe place to dry 4 Turn off any attached external devices and disconnect them fr...

Page 59: ...e metal connectors on the back of the computer 11 Replace the memory modules the memory module cover and the screw s 12 Turn on the computer and verify that it is working properly The Dell logo should appear and you will receive the message No operating system found 13 Turn off the computer by pressing the power button 14 Replace the hard drive 15 Replace the module bay device and any PC Cards you...

Page 60: ...ms Go to the Dell support website Go to support dell com for help with general usage installation and troubleshooting questions E mail Dell Go to support dell com and then click E Mail Dell in the Communicate list Send an e mail message to Dell about your problem you can expect to receive an e mail message from Dell within hours Call Dell If you cannot solve your problem using the Dell Support web...

Page 61: ...rosoft Windows Explorer click your CD drive directory to display the CD contents and then double click the autocd exe file The first time that you run the CD it might prompt you to install setup files Click OK and follow the instructions on the screen to continue 3 From the Language pull down menu in the toolbar select your preferred language for the driver or utility if available A welcome screen...

Page 62: ...he previously installed version of the device driver If you cannot reinstall your previous driver by using the Device Driver Rollback process then see Using System Restore to return your operating system to its previous operating state before you installed the new device driver To use Device Driver Rollback 1 Click the Start button and then right click My Computer 2 Click Properties 3 Click the Ha...

Page 63: ...rom a list or specific location Advanced and then click Next 9 Verify that Search removable media is selected and then click Next 10 When the name of the appropriate driver appears click Next 11 Click Finish and restart your computer Reinstalling the Modem or Network Adapter Driver Windows 2000 1 Save and close any open files exit any open programs and insert your Drivers and Utilities CD 2 Click ...

Page 64: ...Me 1 Save and close any open files exit any open programs and insert your Drivers and Utilities CD 2 Click the Start button point to Settings and then click Control Panel 3 Double click the System icon HINT To see the System icon you may need to click the View all control panel options link at the left side of the screen 4 Click the Device Manager tab If you are installing a modem driver click Mod...

Page 65: ...en click System 3 Click the Hardware tab and then click Device Manager 4 In the Device Manager list check for conflicts with the other devices Conflicts are indicated by a yellow exclamation point beside the conflicting device or a red X if the device has been disabled 5 Double click any conflicting device listed to bring up the Properties window so that you can determine what items need to be rec...

Page 66: ...2 Double click the System icon 3 Click the Device Manager tab 4 In the Device Manager list check for conflicts with the other devices Conflicts are indicated by a yellow exclamation point beside the conflicting device or a red X if the device has been disabled 5 Double click any conflicting device listed to bring up the Properties window so you can determine what needs to be reconfigured or remove...

Page 67: ...esources by connection 6 Double click Interrupt request IRQ to view the IRQ assignments Conflicts are indicated by a yellow exclamation point beside the conflicting device or a red X if the device has been disabled 7 Double click any conflicting device listed to bring up the Properties window so that you can determine what needs to be reconfigured or removed from the Device Manager Resolve these c...

Page 68: ...ystem problem you can use System Restore from Safe Mode or Normal Mode to return your computer to an earlier operating state System Restore does not cause you to lose personal files stored in the My Documents folder data files or e mail messages after restoring the computer to an earlier operating state If you restore the computer to an operating state that existed before you installed a program f...

Page 69: ... that Disable System Restore is not checked Before proceeding with any System Restore function Dell recommends that you thoroughly read Microsoft s information about using System Restore To access the information 1 Click the Start button point to All Programs point to Programs in Windows Me Accessories System Tools and then click System Restore 2 Click Help in the upper right corner of the Welcome...

Page 70: ...e automatically added to the description of the new restore point 5 Click Create click Next in Windows Me 6 Click OK click Close in Windows Me Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver try using Device Driver Rollback If Device Driver Rollback does not resolve the problem see Using System Restore NOTICE Before restoring the computer to...

Page 71: ...m restoration is complete 5 Click Next click OK in Windows Me In Windows XP the Restoration Complete screen appears after System Restore finishes collecting data and then the computer automatically restarts In Windows Me the Restoration in Progress screen appears and then the computer automatically restarts 6 After the computer restarts click OK To change the restore point you can either repeat th...

Page 72: ...problem by performing a Windows System Restore NOTICE The Operating System CD provides options for reinstalling the Windows XP operating system The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive Therefore Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support repres...

Page 73: ...ow icon at the bottom of the screen to continue and follow the instructions on the screen to finish the installation 9 When the Regional Settings screen appears select the settings for your locale and then click Next 10 Enter your name and organization in the Personalize Your Software screen and then click Next 11 If you are reinstalling Windows XP Home Edition enter a name for your computer in th...

Page 74: ... NOTICE The Operating System CD provides options for reinstalling your Windows 2000 operating system The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive Therefore Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative NOTICE To prevent conflicts with W...

Page 75: ...ing ready to run Windows for the first time window appears 7 If the mouse tutorial starts press to exit and then press 8 Click the setting for the region closest to where you live and then click Next 9 Click the graphic that matches your keyboard layout and then click Next 10 In the User Information window type your name and optionally company name and then click Next Read the License Agreement 11...

Page 76: ...he options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive Therefore Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative 1 Turn on the computer and enter the system setup program as directed by a Dell technical support representative or by performing the fo...

Page 77: ...em that you want Windows 2000 to use and then press The installation takes 25 45 minutes 6 Press again to restart your computer 7 Click Next when the Welcome to the Windows 2000 Setup Wizard window appears 8 When the Regional Settings window appears select your region and then click Next 9 Enter your name and organization in the Personalize Your Software window and then click Next 10 Enter the Win...

Page 78: ... restarts Enabling Hibernate Support 1 Click the Start button point to Settings and click Control Panel 2 Double click the Power Management icon 3 Click the Hibernate tab 4 Ensure that Enable hibernate support is selected and click Apply 5 Click OK to close the Control Panel Back to Contents Page file F Service 20Manuals Dell Inspiron 4100 solving htm 40 of 40 2 28 2004 7 03 56 AM ...

Page 79: ...rocessor and the display keyboard and CD or DVD drive are working you can use the Dell Diagnostics Running the Dell Diagnostics may help you to resolve the problem yourself quickly without having to contact Dell for assistance If you are experienced with computers and know what component s you need to test simply select the appropriate diagnostic test group s or subtest s If you are unsure about h...

Page 80: ...evices An option that allows you to choose the number of times a test group or subtest is repeated The ability to display test results or to save them in a file Options to temporarily suspend testing if an error is detected or to terminate testing when an adjustable error limit is reached Extensive online Help screens that describe the tests and how to run them Status messages that inform you whet...

Page 81: ...e 8 Save the settings and exit the system setup program The computer restarts and runs the Dell Diagnostics 9 When you have completed running diagnostics remove the Drivers and Utilities CD 10 When the computer restarts press as soon as the Dell logo screen appears and before the Microsoft Windows logo screen appears 11 In the system setup program press until you locate the page with the Boot menu...

Page 82: ...nformation and Results Provides test results test errors version numbers of the subtests used by the Dell Diagnostics and additional help on the Dell Diagnostics Program Options Allows you to change the settings of the Dell Diagnostics Exit to MS DOS Exits to the MS DOS prompt For a quick check of your computer select Quick Tests from the Test All Devices or Test One Device option Quick Tests runs...

Page 83: ... from the Run tests menu category Press the up or down arrow key to highlight a test device group On the right side of the screen the Devices for Highlighted Group area lists the computer s currently detected hardware and some of the relevant settings Two lines at the bottom of the screen make up the menu area see Advanced Testing Help Menu The first line lists the categories you can select press ...

Page 84: ...pears when you select the Device Help category for Diskette in the Device Groups list Diskette Drive A The diskette disk drive device reads and writes data to and from diskettes Diskettes are flexible recording media sometimes contained in hard shells Diskette recording capacities are small and access times are slow relative to hard disk drives but they provide a convenient means of storing and tr...

Page 85: ...f the microprocessor the video controller the keyboard controller and other key components BIOS configuration information temporarily saved in RAM Do not be concerned if the Device Groups area does not list the names of all the components or devices you know are part of your computer For example you may not see a printer listed although you know one is attached to your computer Instead the printer...

Page 86: ...file F Service 20Manuals Dell Inspiron 4100 diag htm file F Service 20Manuals Dell Inspiron 4100 diag htm 8 of 8 2 28 2004 7 03 57 AM ...

Page 87: ...crosoft Windows Help or Windows Help and Support Center You can use the system setup program as follows To set or change user selectable features for example your password To verify information about your computer s current configuration such as the amount of system memory After you set up your computer run the system setup program to familiarize yourself with your system configuration information...

Page 88: ... out with the system setup options listed at the left To the right of each option is a field that displays the setting or value for that option You can change settings that appear as white type on the screen Options or values that you cannot change because they are determined by the computer appear less bright A box in the upper right corner of the screen displays help information for the currentl...

Page 89: ...Boot First Device Tells the computer where to look first for the software it needs to start the operating system Boot Second Device Tells the computer where to look next if it cannot find the software on the drive identified in Boot First Device Boot Third Device Tells the computer where to look next if it cannot find the software on the drives identified in Boot First Device or Boot Second Device...

Page 90: ...ghlight Disabled next to Infrared Data Port 3 Press the right arrow key to highlight a COM port Ensure that the COM port that you highlight is different from the Serial Port COM port 4 Press the down arrow key to highlight Fast IR or Slow IR Dell recommends that you use Fast IR If the infrared device cannot communicate with your computer turn off the computer and repeat this procedure to change th...

Page 91: ...and repeat this procedure to change the system setup program setting to Slow IR If the infrared device still cannot communicate with your computer contact the infrared device manufacturer The Infrared Monitor screen appears 9 Click the Options tab and then click Enable Infrared Communication 10 Click OK See the infrared device documentation for device setup instructions Back to Contents Page file ...

Page 92: ...arallel Connector Docking Connector PS 2 Connector USB Connector Video Connector S Video TV Out Connector Port Locations 1 air intake 6 PS 2 connector 2 serial connector 7 USB connector 3 parallel connector 8 video connector 4 docking connector 9 AC adapter connector file F Service 20Manuals Dell Inspiron 4100 pinouts htm 1 of 10 2 28 2004 7 03 59 AM ...

Page 93: ...e that require serial data transmission If you reconfigure your hardware you may need pin number and signal information for the serial connector Pin Signal I O Definition 1 DCD I Data carrier detect 2 RXDA I Receive data 3 TXDA O Transmit data 4 DTR O Data terminal ready 5 GND N A Signal ground 6 DSR I Data set ready 7 RTS O Request to send 8 CTS I Clear to send 9 RI I Ring indicator Shell N A N A...

Page 94: ... standard Support for the EPP feature improves network adapter performance adapters connect to the computer s parallel connector and require the appropriate software drivers from the adapter s manufacturer If you reconfigure your hardware you may need pin number and signal information for the parallel connector Pin Signal I O Definition 1 STB I O Strobe 2 D0 I O Printer data bit 0 3 PD1 I O Printe...

Page 95: ... I Error 16 INIT O Initialize printer 17 SLIN O Select in 18 25 N A N A Ground signal Shell N A N A Frame ground Docking Connector Use this connector to attach your computer to the optional docking device Pin Signal Pin Signal Pin Signal Pin Signal 1 STRB 5V 51 HSYNC 101 VGA_GRN 151 GND 2 PD0 52 VSYNC 102 GND 152 CLK_SPCI file F Service 20Manuals Dell Inspiron 4100 pinouts htm 4 of 10 2 28 2004 7 ...

Page 96: ...114 SPAR 164 SC BE0 15 GND 65 DOCK_LRCK 115 SPME 165 SAD9 16 M_SEN 66 DOCK_MCLK 116 GND 166 SAD10 17 POWER_SW 67 GND 117 SSERR 167 SAD11 18 QPCIEN 68 12V 118 SPERR 168 SAD12 19 S1 6M_EN 69 AFD 119 SLOCK 169 GND 20 DFDD LPT 70 ERROR 120 SSTOP 170 SAD13 21 GND 71 ACK 121 GND 171 SAD14 22 NC 72 GND 122 SDEVSEL 172 SAD15 23 NC 73 INIT 123 STRDY 173 SAD16 24 D_ATCTLED 74 SLCT_IN 124 SIRDY 174 SC BE1 25...

Page 97: ... DOCK_ DC_IN 91 DSR0 141 GND 191 SAD28 42 DOCK_ DC_IN 92 GND 142 SMRT1 192 SAD29 43 DOCK_ DC_IN 93 DTR0 143 SWRDATA 193 SAD30 44 DOCK_ DC_IN 94 TXD0 144 SWGATE 194 SAD31 45 DOCK_ DC_IN 95 RXD0 145 SRDATA 195 GND 46 DOCK_ DC_IN 96 DCD0 146 SINDEX 196 NC 47 DOCK_ DC_IN 97 NC 147 GND 197 NC 48 DOCK_ DC_IN 98 5VSUS 148 NC 198 NC 49 GND 99 NC 149 5VALW 199 NC 50 LOW_PWR 100 NC 150 NC 200 GND PS 2 Conne...

Page 98: ...ad mouse supply voltage 5 EXK_MSCLK I O External keyboard keypad mouse clock 6 KBD_CLK I Keyboard clock Shell N A N A Chassis ground USB Connector Use the USB connector to attach one or more USB devices such as a mouse to the computer USB is a peripheral standard that enables automatic detection of USB compliant peripheral devices file F Service 20Manuals Dell Inspiron 4100 pinouts htm 7 of 10 2 2...

Page 99: ...er 2 Data N A 3 Data N A 4 Ground Cable ground Video Connector Use the 15 pin video connector to attach an external monitor to the computer If the image does not appear on the monitor immediately press file F Service 20Manuals Dell Inspiron 4100 pinouts htm 8 of 10 2 28 2004 7 03 59 AM ...

Page 100: ...ower source for CRT 10 GND N A Signal ground 11 M SEN I Digital monitor sense monitor detect ID1 12 DDC_DATA I Monitor detect serial data 13 HSYNC O Horizontal synchronization 14 VSYNC O Vertical synchronization 15 DDC_CLK 1 Monitor Detect serial clock Shell N A N A Frame ground S Video TV Out Connector Use this connector on the right side of the computer to connect your computer to a television f...

Page 101: ...ts Dell Inspiron 4100 S Video Composite Video Pin Signal Pin Signal 1 GND 5 NC 2 GND 6 DCMPS L 3 DLUMA L 7 GND 4 DCRMA L Back to Contents Page file F Service 20Manuals Dell Inspiron 4100 pinouts htm 10 of 10 2 28 2004 7 03 59 AM ...

Page 102: ... Assembly Microprocessor Module Flashing the BIOS Reserve Battery System Speaker Assembly System Board Assembly Preparing to Work Inside the Computer NOTICE Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty NOTICE To avoid damaging the computer perform the following steps before you beg...

Page 103: ...uter upside down on a flat work surface NOTICE To avoid damaging the system board you must remove the main battery and secondary battery if present before you service the computer 10 Remove the primary battery from the battery bay and the secondary battery from the module bay if a secondary battery is in use 11 Remove any device installed in the module bay 12 To dissipate any static electricity wh...

Page 104: ...ized Phillips screwdriver inch flat blade screwdriver Small plastic scribe Microprocessor extractor Flash BIOS update program floppy disk or CD 1 back 2 right 3 front 4 left file F Service 20Manuals Dell Inspiron 4100 remove htm 3 of 58 2 28 2004 7 04 06 AM ...

Page 105: ...ws The placemat provides the number of screws and their sizes NOTICE When reinstalling a screw you must use a screw of the correct diameter and length Make sure that the screw is properly aligned with its corresponding hole and avoid over tightening Hard Drive Door 1 each Keyboard to Bottom Case 5 each file F Service 20Manuals Dell Inspiron 4100 remove htm 4 of 58 2 28 2004 7 04 06 AM ...

Page 106: ...crew covers 6 each Hinge Bracket to Bottom Case 5 each Display Assembly to Top Cover 5 each Display Feed Flex Cable 4 each Palm Rest to Bottom Case 5 each 3 each Hybrid Cooling Fan 2 each 1 each file F Service 20Manuals Dell Inspiron 4100 remove htm 5 of 58 2 28 2004 7 04 06 AM ...

Page 107: ...certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty NOTICE Unless otherwise noted each procedure in this manual assumes that a part can be replaced by performing the removal procedure in reverse order file F Service 20Manuals Dell Inspiron 4100 remove htm 6 of 58 2 28 2004 7 04 06 AM ...

Page 108: ... 2 center control cover 10 memory module cover 3 thermal cooling assembly 11 module bay device 4 hybrid cooling fan 12 main battery 5 microprocessor module 13 hard drive 6 system board 14 left speaker antenna assembly file F Service 20Manuals Dell Inspiron 4100 remove htm 7 of 58 2 28 2004 7 04 06 AM ...

Page 109: ...the computer back so that you can access the bottom of the computer 4 Slide and hold the latch release on the right side and remove any device installed in the module bay 5 Slide and hold the latch release on the left side and remove any battery installed in the battery bay 6 Locate the orange palm rest removal buttons Firmly press the buttons with the eraser end of a pencil or a dull utensil smal...

Page 110: ...e palm rests insert the tabs on the inside edge of the palm rest into the slots on the computer Then press along the outside edges of the palm rest until it snaps into place Repeat the process on each side file F Service 20Manuals Dell Inspiron 4100 remove htm 9 of 58 2 28 2004 7 04 06 AM ...

Page 111: ...mpletely and remove it 4 To replace the display cover bend it slightly to insert the four tabs on the rounded edge of the cover into the slots on the top of the computer 5 Press the cover along the straight edge at the back of the computer until it snaps into place 6 Firmly press the Dell logo until it snaps into place Press above both hinge covers to engage the final snaps file F Service 20Manual...

Page 112: ...g it NOTICE Read Preparing to Work Inside the Computer before performing the following procedure NOTICE To prevent data loss turn off your computer before removing the hard drive Do not remove the hard drive while the computer is running in standby mode or in hibernate mode CAUTION If you remove the hard drive from the computer when the drive is hot do not touch the metal housing of the hard drive...

Page 113: ... Hard Drive NOTICE Use firm and even pressure to slide the hard drive into place If you force the hard drive into place using excessive force you may damage the connector 1 Lift up the hard drive door until you hear a click Push the hard drive into the drive bay until it is fully seated in the bay 2 Press the hard drive door down file F Service 20Manuals Dell Inspiron 4100 remove htm 12 of 58 2 28...

Page 114: ...teries and devices 6 To ground yourself periodically touch an unpainted metal surface on the back of the computer while you work 7 Handle components and cards by their edges and avoid touching pins and contacts 8 Turn the computer over and remove the screws from the modem cover 9 Place your finger under the cover at the indentation and lift and slide the cover open 10 If a modem is not already ins...

Page 115: ...onnectors are keyed for correct insertion do not force the connections 12 Align the modem with the screw hole s and press the modem into the connector on the system board 13 Install the screw s to secure the modem to the system board 14 Replace the modem cover file F Service 20Manuals Dell Inspiron 4100 remove htm 14 of 58 2 28 2004 7 04 06 AM ...

Page 116: ... new device into the bay and push it until you hear a click Memory Module Removing the Memory Module Cover NOTICE Disconnect the computer and any attached devices from electrical outlets and remove any installed batteries NOTICE To avoid ESD ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer NOTICE Read Preparing to Work Inside the Computer b...

Page 117: ...ectrical outlets and remove any installed batteries NOTICE To avoid ESD ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer NOTICE Read Preparing to Work Inside the Computer before performing the following procedure 1 Remove the memory module cover file F Service 20Manuals Dell Inspiron 4100 remove htm 16 of 58 2 28 2004 7 04 06 AM ...

Page 118: ...hat secure the memory module 2 Use your fingertips to carefully spread apart the inner tabs on each end of the memory module socket The module should pop up 1 JDIM 1 2 JDIM 2 3 memory module sockets 2 4 inner tabs 2 per socket 3 Lift the memory module out of its socket file F Service 20Manuals Dell Inspiron 4100 remove htm 17 of 58 2 28 2004 7 04 06 AM ...

Page 119: ...ly into the socket at a 45 degree angle and rotate the module down until you hear a click If you do not hear the click remove the module and reinstall it 4 Replace the cover and tighten the two captive screws Mini PCI Card Assembly You must remove the Mini PCI card before the system board can be removed Removing the Mini PCI Card NOTICE Disconnect the computer and any attached devices from electri...

Page 120: ...pread apart the metal securing tabs until the card pops up slightly 4 Lift the Mini PCI card out of its connector 1 antenna connectors on card 2 2 antenna cables 2 Replacing the Mini PCI Card 1 Align the Mini PCI card with the socket at a 45 degree angle and press the Mini PCI card into the socket file F Service 20Manuals Dell Inspiron 4100 remove htm 19 of 58 2 28 2004 7 04 06 AM ...

Page 121: ...e two captive screws Keyboard Assembly Removing the Keyboard NOTICE Disconnect the computer and any attached devices from electrical outlets and remove any installed batteries NOTICE To avoid ESD ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer NOTICE Read Preparing to Work Inside the Computer before performing the following procedure 1 Rem...

Page 122: ...suming to replace Be careful when removing and handling the keyboard 4 Remove the center control cover a Use a small flat blade screwdriver or plastic scribe to lift the right edge of the center control cover and pry it loose from the bottom case b Lift the center control cover up and away from the bottom case file F Service 20Manuals Dell Inspiron 4100 remove htm 21 of 58 2 28 2004 7 04 06 AM ...

Page 123: ... 5 To release the keyboard from the palm rest use a small flat blade screwdriver or plastic scribe to pull up on the scalloped edge of the blank key on the keyboard file F Service 20Manuals Dell Inspiron 4100 remove htm 22 of 58 2 28 2004 7 04 06 AM ...

Page 124: ...rt in the bottom case 7 Rotate the keyboard forward toward the front of the computer 8 Rest the key face of the keyboard on the palm rest NOTICE Do not pull on the keyboard flex and track stick cables 9 Pull up on the keyboard connector to disconnect it from the interface connector on the system board file F Service 20Manuals Dell Inspiron 4100 remove htm 23 of 58 2 28 2004 7 04 06 AM ...

Page 125: ... connector on the system board The keyboard connector may have a label on it that shows the correct orientation of the keyboard connector to the system board interface connector 3 Carefully turn the keyboard over Align the keyboard boss support fit the left side of the keyboard into place and then snap the right side of the keyboard into place NOTICE Position the keyboard flex and track stick cabl...

Page 126: ...TICE Disconnect the computer and any attached devices from electrical outlets and remove any installed batteries NOTICE To avoid ESD ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer NOTICE Read Preparing to Work Inside the Computer before performing the following procedure file F Service 20Manuals Dell Inspiron 4100 remove htm 25 of 58 2 28...

Page 127: ...Inspiron 4100 1 M2 x 3 mm screws 4 2 top cover 3 center control cover 4 M2 5 x 5 mm screws 5 5 bottom case 6 EMI shield bracket 1 Remove the hard drive file F Service 20Manuals Dell Inspiron 4100 remove htm 26 of 58 2 28 2004 7 04 06 AM ...

Page 128: ...on 7 Remove the two M2 x 3 mm screws on the EMI shield bracket which is attached to the display feed flex cable 8 Remove the two M2 x 3 mm screws that secure the display feed flex cable to the system board NOTICE When reconnecting the display feed flex cable connector to the system board push down on the top left and right ends of the connector Pressing on the center of the connector may damage re...

Page 129: ... the pull tab that is attached to the display feed flex cable connector to remove the tab from the interface connector on the system board 10 Lift the display assembly up and out of the bottom case file F Service 20Manuals Dell Inspiron 4100 remove htm 28 of 58 2 28 2004 7 04 06 AM ...

Page 130: ...rubber screw covers 6 5 M2 x 4 mm screws 5 2 M2 5 x 5 mm screws 4 6 display feed flex cable 3 display bezel 7 flex cable retention bracket 4 top cover 8 display panel file F Service 20Manuals Dell Inspiron 4100 remove htm 29 of 58 2 28 2004 7 04 06 AM ...

Page 131: ...M2 5 x 5 mm screws located on the front of the bezel NOTICE Carefully separate the bezel from the top cover to avoid damage to the bezel 5 Starting at the bottom of the display panel by the DELL logo use your fingers to separate the bezel from the top cover by lifting up the inside of the bezel while pushing in on the outside Removing the 14 1 Inch Display Panel NOTICE Disconnect the computer and ...

Page 132: ...l remove the two M2 x 4 mm screws from the center of the left side of the display panel 6 Remove the M2 x 4 mm screw that secures the display feed flex cable to the display assembly through the black plastic flex cable retention bracket 7 Lift from the top and rotate the display panel out of the top cover 8 Disconnect the bottom flex cable connector from the inverter connector by pulling straight ...

Page 133: ...nverter connector 9 Remove the tape that secures the display panel connector and the tape that secures the middle of the display feed flex cable to the display panel 10 Pull the top flex cable connector down and away to remove it from the display panel connector file F Service 20Manuals Dell Inspiron 4100 remove htm 32 of 58 2 28 2004 7 04 06 AM ...

Page 134: ...top cover Reinstall the five M2 x 4 mm screws that secure the display panel to the top cover Display Latch NOTICE Disconnect the computer and any attached devices from electrical outlets and remove any installed batteries NOTICE To avoid ESD ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer Removing the Display Latch 1 Remove the hard drive ...

Page 135: ...n place the bracket on top of the display latch aligning the bracket and display latch screw holes On 14 1 inch SXGA and UXGA panels align the screw holes and place the display latch and attached bracket in the top cover 2 Replace the two M2 5 x 5 mm screws and the two M1 7 x 3 5 mm screws that secure the display latch and bracket to the top cover file F Service 20Manuals Dell Inspiron 4100 remove...

Page 136: ... Rotate the hinges forward at an angle of approximately 90 degrees to the front of the display assembly 3 To remove the hinge covers slide them off the hinges Replacing the Hinge Covers 1 Attach the display assembly to the bottom case file F Service 20Manuals Dell Inspiron 4100 remove htm 35 of 58 2 28 2004 7 04 06 AM ...

Page 137: ...he hinge covers in place over the hinges HINT The right plastic hinge cover label includes an R and the left plastic hinge cover label includes an L The hinge cover labels face the back of the computer file F Service 20Manuals Dell Inspiron 4100 remove htm 36 of 58 2 28 2004 7 04 06 AM ...

Page 138: ...al surface on the computer NOTICE Read Preparing to Work Inside the Computer before performing the following procedure 1 Remove the hard drive 2 Remove the keyboard NOTICE You must remove the display assembly before you remove the palm rest the display hinges pass through the back of the palm rest 3 Remove the display assembly and hinge covers 4 Turn the computer over and remove the three M2 5 x 1...

Page 139: ...and remove the three M2 x 3 mm screws that secure the palm rest to the bottom case a Remove the two M2 x 3 mm screws that are located on the back edge of the bottom case underneath the display assembly b Remove the M2 x 3 mm screw located underneath the keyboard on the right side of the bottom case next to the microprocessor thermal cooling assembly file F Service 20Manuals Dell Inspiron 4100 remo...

Page 140: ...b that is attached to the palm rest flex cable connector to remove it from the interface connector on the system board 1 M2 x 3 mm screws 3 2 palm rest 3 palm rest flex cable 4 bottom case file F Service 20Manuals Dell Inspiron 4100 remove htm 39 of 58 2 28 2004 7 04 06 AM ...

Page 141: ...age to the palm rest 8 Starting at the back center of the palm rest use your fingers to separate the palm rest from the bottom case by lifting up the inside of the palm rest while pushing in on the outside 1 M2 5 x 12 mm screws 3 2 M2 x 3 mm screws 2 Microprocessor Thermal Cooling Assembly file F Service 20Manuals Dell Inspiron 4100 remove htm 40 of 58 2 28 2004 7 04 06 AM ...

Page 142: ...wrist grounding strap or by touching an unpainted metal surface on the computer NOTICE Read Preparing to Work Inside the Computer before performing the following procedure 1 Remove the hard drive 2 Remove the keyboard 3 Loosen the four captive screws that secure the microprocessor thermal cooling assembly to the system board file F Service 20Manuals Dell Inspiron 4100 remove htm 41 of 58 2 28 2004...

Page 143: ...r and any attached devices from electrical outlets and remove any installed batteries NOTICE To avoid ESD ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer NOTICE Read Preparing to Work Inside the Computer before performing the following procedure NOTICE Do not touch the processor die Press and hold the microprocessor down on the substrate o...

Page 144: ...hard drive 2 Remove the keyboard NOTICE To ensure maximum cooling for the microprocessor do not touch the heat transfer areas on the microprocessor thermal cooling assembly The oils in your skin reduce the heat transfer capability of the thermal pads 3 Remove the microprocessor thermal cooling assembly file F Service 20Manuals Dell Inspiron 4100 remove htm 43 of 58 2 28 2004 7 04 06 AM ...

Page 145: ... that is not properly seated can result in an intermittent connection or permanent damage to the microprocessor and ZIF socket 1 Align the pin 1 corner of the microprocessor module with the pin 1 corner of the ZIF socket and insert the microprocessor module HINT The pin 1 corner of the microprocessor module has a triangle that aligns with the triangle on the pin 1 corner of the ZIF socket NOTICE Y...

Page 146: ... The following error message appears System hardware failures 0010 Strike the F1 key to shutdown 3 Instead of pressing insert the flash BIOS update floppy disk or CD into the appropriate drive and press and then press The computer displays the following message on the screen Failure override Processor update failure Reload current BIOS Strike the F1 key to continue F2 to run the setup utility 4 Pr...

Page 147: ...tery NOTICE Disconnect the computer and any attached devices from electrical outlets and remove any installed batteries NOTICE To avoid ESD ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer NOTICE Read Preparing to Work Inside the Computer before performing the following procedure 1 Remove the hard drive 2 Remove the keyboard 3 Disconnect th...

Page 148: ...y 1 Connect the reserve battery cable to the system board connector 2 Position the reserve battery above the speaker connector on the system board 3 Update the BIOS using a flash BIOS update program floppy disk or CD For instructions on how to flash the BIOS see Flashing the BIOS file F Service 20Manuals Dell Inspiron 4100 remove htm 47 of 58 2 28 2004 7 04 06 AM ...

Page 149: ...p or by touching an unpainted metal surface on the computer NOTICE Read Preparing to Work Inside the Computer before performing the following procedure The speakers are located on the front left and right sides of the bottom case Each speaker assembly is marked with a left or right label Take note of the speaker and antenna wire routing so that you can replace them properly under their routing cli...

Page 150: ...ving and Replacing Parts Dell Inspiron 4100 1 right speaker 2 palm rest screw post 3 bottom case holders 2 4 left speaker file F Service 20Manuals Dell Inspiron 4100 remove htm 49 of 58 2 28 2004 7 04 06 AM ...

Page 151: ...Removing and Replacing Parts Dell Inspiron 4100 file F Service 20Manuals Dell Inspiron 4100 remove htm 50 of 58 2 28 2004 7 04 06 AM ...

Page 152: ...lies and speakers with care to avoid damaging the speaker cones 6 Remove the speaker assemblies by pulling them straight up and out of the bottom case HINT The left speaker has an in line connector and its antenna cable is longer than the antenna cable of the right speaker Replacing the Speaker Assemblies 1 Place the mounting ring over the front palm rest screw post NOTICE Make sure the speaker wi...

Page 153: ...eries NOTICE To avoid ESD ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer NOTICE Read Preparing to Work Inside the Computer before performing the following procedure 1 Remove the hard drive 2 Remove the keyboard 3 Remove the display assembly 4 Remove the palm rest 5 Remove the microprocessor thermal cooling assembly 6 Remove the microproce...

Page 154: ...n guard 2 M2 5 x 5 mm screws 9 10 Turn the computer over and remove the M2 5 x 5 mm screw which is labeled circle B with an arrow on the front center of the system board by the battery connector file F Service 20Manuals Dell Inspiron 4100 remove htm 53 of 58 2 28 2004 7 04 06 AM ...

Page 155: ...nectors away from the system board as you simultaneously lift the front of the system board out and away from the bottom case Replacing the System Board 1 Install the microprocessor on the replacement system board 2 Connect the right and left speakers to the replacement system board 3 Install the replacement system board file F Service 20Manuals Dell Inspiron 4100 remove htm 54 of 58 2 28 2004 7 0...

Page 156: ...gether 5 Replace the palm rest the keyboard the display assembly and the hard drive 6 Replace the module bay devices and any PC Cards or plastic blanks in the PC Card slot 7 Insert the floppy disk or CD that accompanied the replacement system board into the appropriate drive and turn on the computer Follow the instructions on the screen HINT After replacing the system board be sure to enter the co...

Page 157: ...rom coming loose apply pressure to the latch and spring while removing the latch button If the latch assembly does come loose from the case a Slide the spring onto the slider on the latch and reinstall the latch into the holding features on the inside of the bottom case b Ensure that the slider is inserted into the hole that the side of the latch with the two bumps is facing the back of the case a...

Page 158: ...4 bottom case Replacing the Battery and Module Bay Latches 1 Snap in the new latch button from behind the bottom case making certain that the snap tabs are fully engaged in the latch To prevent the latch assembly from coming loose apply pressure to the latch and file F Service 20Manuals Dell Inspiron 4100 remove htm 57 of 58 2 28 2004 7 04 06 AM ...

Page 159: ... 4100 spring while replacing the latch button 2 Ensure that the newly installed latch moves smoothly and freely when pushed and released Back to Contents Page file F Service 20Manuals Dell Inspiron 4100 remove htm 58 of 58 2 28 2004 7 04 06 AM ...

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