Running the ePSA diagnostics
1
Turn on your computer.
2 As the computer boots, press the F12 key as the Dell logo appears.
3 On the boot menu screen, select the Diagnostics option.
4 Click the arrow at the bottom left corner.
Diagnostics front page is displayed.
5 Click the arrow in the lower-right corner to go to the page listing.
The items detected are listed.
6 To run a diagnostic test on a specific device, press Esc and click Yes to stop the diagnostic test.
7 Select the device from the left pane and click Run Tests.
8 If there are any issues, error codes are displayed.
Note the error code and validation number and contact Dell.
System diagnostic lights
Power and battery-status light
Indicates the power and battery-charge status
Solid white — Power adapter is connected and the battery has more than 5 percent charge.
Amber — Computer is running on battery and the battery has less than 5 percent charge.
Off
•
Power adapter is connected and the battery is fully charged.
•
Computer is running on battery and the battery has more than 5 percent charge.
•
Computer is in sleep state, hibernation, or turned off
The power and battery-status light blinks amber along with beep codes indicating failures.
For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times
followed by a pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected.
The following table shows different light patterns and describes what they indicate.
Table 8. Diagnostics
Light pattern
Problem description
2,1
CPU failure
2,2
System board: BIOS and ROM failure
2,3
No memory or RAM detected
2,4
Memory or RAM failure
2,5
Invalid memory installed
2,6
System board or chipset error
2,7
LCD failure
3,1
CMOS battery failure
3,2
PCI or video card or chip failure
3,3
Recovery image not found
3,4
Recovery image found but invalid
Camera status light: Indicates whether the camera is in use.
•
Solid white — Camera is in use.
103
Summary of Contents for Alienware m15
Page 30: ...Post requisites Replace the base cover 30 ...
Page 32: ...3 Remove the memory modules from the memory module slot 32 ...
Page 35: ...6 Lift the heat sink assembly off the system board 7 Remove the fans 35 ...
Page 37: ...7 Connect the right fan cable to the system board Post requisites Replace the base cover 37 ...
Page 39: ...5 Lift the fans off the heat sink 39 ...
Page 43: ...5 Disconnect the antenna cables from the wireless card 43 ...
Page 54: ...4 Lift the I O board off the palm rest assembly 54 ...
Page 67: ...5 Remove the two screws M2 5x2 5 that secures the hinges to the palm rest assembly 67 ...
Page 68: ...6 Rotate the display assembly inward and lift up and away from the palm rest assembly 68 ...
Page 75: ...13 Lift the system board off the palm rest assembly 75 ...
Page 85: ...4 Peel the left black Mylar along with the blue Mylar from the clear release paper 85 ...
Page 87: ...6 Peel the right black Mylar along with the blue Mylar from the clear release paper 87 ...
Page 89: ...8 Peel the blue Mylar from both the sides 89 ...
Page 92: ...92 ...
