25
or promotional pricing. For retail sales, returns and exchanges
are governed by the policies of the retailer where you
purchased the Product.
5 Service and Support. Service offerings may vary from Product
to Product. In addition to this Agreement's terms and conditions,
Dell and/or your third-party service provider may provide
such service and support to you in the United States in
accordance with the term and conditions located at
http://www.dell.com/service_contracts or as otherwise
delivered to you. Dell and/or your third-party service provider
may in their discretion revise their general and optional service
and support programs and the terms and conditions that govern
them without prior notice to you. Dell has no obligation to
provide service or support until Dell has received full payment
for the Product or service/support contract you purchased. Dell
is not obligated to provide third-party branded service or
support, or service or support for any products or services that
you purchased through a third-party and not Dell. It is your
responsibility to backup all existing data, software, and
programs before receiving services or support (including
telephone support). Dell and/or your third-party service provider
will have no liability for loss or recovery of data, programs or
loss of use of system(s) arising out of the services or support or
any act or omission, including negligence, by Dell or your-third-
party service provider. Dell and/or your third-party service
provider is not permitted by law to copy pirated or copyrighted
materials or to copy or handle illegal data. Prior to Dell and/or
your third-party service provider providing service or support,
you represent that your system(s) does not contain illegal files or
data. You also represent that you own the copyright or have a
license to make copies to all files on your system and do not
have any data that would cause Dell to be liable for copyright
infringement if those files were copied by Dell and/or your
third-party service provider. Parts used in repairing or servicing
Product may be new, equivalent-to-new, or reconditioned.
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