Dell 464-2007 - Vostro - 220, Setup And Quick Reference Manual

Page: 45 / 76

Troubleshooting
45
O PERATING SYSTEM NOT FOUND —
Reinstall the hard drive (see your Service
Manual at support.dell.com ). If the problem persists, contact Dell (see
"Contacting Dell" on page 71).
O PTIONAL R O M BAD CHECKSUM —
The optional ROM has failed. Contact
Dell (see "Contacting Dell" on page 71).
A REQUIRED . D L L FILE WAS NOT FOUND —
The program that you are trying to
open is missing an essential file. Remove and then reinstall the program.
Microsoft
®
Windows Vista
®
:
1
Click the Windows Vista start button
→
Control Panel
→
Programs
→
Programs and Features .
2
Select the program you want to remove.
3
Click Uninstall .
4
See the program documentation for installation instructions.
Microsoft Windows
®
XP :
1
Click Start
→
Control Panel
→
Add or Remove Programs
→
Programs and
Features .
2
Select the program you want to remove.
3
Click Uninstall .
4
See the program documentation for installation instructions.
S ECTOR NOT FOUND —
The operating system cannot locate a sector on the
hard drive. You may have a defective sector or corrupted FAT on the hard
drive. Run the Windows error-checking utility to check the file structure on
the hard drive. See Windows Help and Support for instructions (click
Start
→
Help and Support ). If a large number of sectors are defective, back up the
data (if possible), and then reformat the hard drive.
S EEK ERROR —
The operating system cannot find a specific track on the hard
drive.
S HUTDOWN FAILURE —
A chip on the system board may be malfunctioning.
Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on
page 48).
T
IME
-
OF
-
DAY CLOCK LOST POWER
—
System configuration settings are
corrupted. Connect your computer to an electrical outlet to charge the
battery. If the problem persists, try to restore the data by entering the system