C
HECK
TO
SEE
IF
THE
OPTION
IS
CONNECTED
TO
THE
PRINTER
1
Turn the printer off.
2
Unplug the printer.
3
Check the connection between the option and the printer.
M
AKE
SURE
THE
OPTION
IS
INSTALLED
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not
listed, reinstall it.
M
AKE
SURE
THE
OPTION
IS
SELECTED
From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the
Chooser.
Drawers
These are possible solutions. Try one or more of the following:
M
AKE
SURE
THE
PAPER
IS
LOADED
CORRECTLY
1
Pull the tray completely out.
2
Check for paper jams or misfeeds.
3
Make sure the guides are aligned against the edges of the paper.
4
Insert the tray.
R
ESET
THE
PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.
Memory card
Make sure the memory card is securely connected to the printer system board.
Solving paper feed problems
Paper frequently jams
Try one or more of the following:
C
HECK
THE
PAPER
Troubleshooting
113