Dell 1537 - Studio Core 2 Duo T6400 2.0GHz 4GB 320GB Setup Manual Download Page 43

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Using Support Tools

Starting Dell Diagnostics From the Drivers and
Utilities Media

Insert the

Drivers and Utilities

media.

Shut down and restart the computer.

When the DELL logo appears, press <F12>
immediately.

NOTE:

If you wait too long and the

operating system logo appears, continue to
wait until you see the Microsoft

Windows

desktop; then, shut down your computer
and try again.

NOTE:

The next steps change the boot

sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.

When the boot device list appears, highlight

CD/DVD/CD-RW

and press <Enter>.

Select the

Boot from CD-ROM

option from

the menu that appears and press <Enter>.

Type 1 to start the CD menu and press

<Enter> to proceed.

Select

Run the 32 Bit Dell Diagnostics

from

the numbered list. If multiple versions are
listed, select the version appropriate for
your computer.

When the Dell Diagnostics

7. Main

Menu

appears, select the test you want to run.

Summary of Contents for 1537 - Studio Core 2 Duo T6400 2.0GHz 4GB 320GB

Page 1: ...SETUP GUIDE ...

Page 2: ......

Page 3: ...SETUP GUIDE Model PP33L ...

Page 4: ...ctly forbidden Trademarks of these materials used in this text Dell the DELL logo Wi Fi Catcher YOURS IS HERE and DellConnect are trademarks of Dell Inc Intel and Core are registered trademarks of Intel Corporation in the United States and or other countries AMD AMD Turion Athlon Sempron ATI Radeon and combinations thereof are trademarks of Advanced Micro Devices Inc Microsoft Windows and Windows ...

Page 5: ...4 Device Status Lights 14 Right Side Features 16 Left Side Features 18 Computer Base and Keyboard Features 22 Media Controls 26 Display Features 27 Removing and Replacing the Battery 28 Using the Optical Disc Drive 29 Software Features 30 Solving Problems 32 Network Problems 32 Power Problems 33 Memory Problems 34 Lockups and Software Problems 35 Using Support Tools 37 Dell Support Center 37 Syste...

Page 6: ...47 Technical Support and Customer Service 48 DellConnect 48 Online Services 48 AutoTech Service 49 Product Information 50 Returning Items for Repair Under Warranty or for Credit 50 Before You Call 51 Contacting Dell 52 Finding More Information and Resources 54 Basic Specifications 56 Appendix 67 Macrovision Product Notice 67 Index 68 ...

Page 7: ...the computer and a minimum of 5 1 cm 2 in on all other sides You should never put your computer in an enclosed space such as a cabinet or drawer when it is powered on CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your Dell computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the co...

Page 8: ...it into an electrical outlet or surge protector CAUTION The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or equipment damage ...

Page 9: ...eless Switch If you plan to use wireless connections make sure the wireless switch is in the On position Using The Wireless Switch To turn on the wireless switch slide it from the rear to the front of the computer until it clicks into place Off On ...

Page 10: ...8 Setting Up Your Studio Laptop Connect the Network Cable optional If you plan to use a wired network connection plug in the network cable ...

Page 11: ...9 Setting Up Your Studio Laptop Press the Power Button ...

Page 12: ...nse agreements setting preferences and setting up an Internet connection NOTICE Do not interrupt the operating system s setup process Doing so may render your computer unusable Connect to the Internet Optional NOTE ISPs Internet Service Providers and ISP offerings vary by country To connect to the Internet you need an external modem or network connection and an Internet service provider ISP NOTE I...

Page 13: ...able satellite modem connection contact your ISP or cellular telephone service for setup instructions and see Setting Up Your Internet Connection on page 12 Setting Up a Wireless Connection Before you can use your wireless Internet connection you need to connect to your wireless router To set up your connection to a wireless router Save and close any open files and exit any 1 open programs Click 2...

Page 14: ... an Internet connection with a different ISP perform the steps in the following section NOTE If you cannot connect to the Internet but have successfully connected in the past the ISP might have a service outage Contact your ISP to check the service status or try connecting again later NOTE Have your ISP information ready If you do not have an ISP the Connect to the Internet wizard can help you get...

Page 15: ...atellite modem cable TV modem or Bluetooth wireless technology connection Chose b Dial up if you will use an optional USB dial up modem or ISDN NOTE If you do not know which type of connection to select click Help me choose or contact your ISP Follow the instructions on the screen and 5 use the setup information provided by your ISP to complete the setup ...

Page 16: ...eyboard provide information for wireless communication 1 2 3 1 WiFi status light Turns on when wireless networking is enabled Use the wireless switch located at the front right side of the computer to quickly turn all wireless communication On and Off Using the Wireless Switch To turn on the wireless switch slide it away from the front of the computer until it clicks into place Off On Using Your S...

Page 17: ...eature To turn off Bluetooth wireless right click the bluetooth icon in the notification area of your desktop and click Disable Bluetooth Radio or use the wireless switch 3 Hard drive activity light Turns on when the computer reads or writes data A flashing light indicates hard drive activity NOTE To avoid loss of data never turn off the computer while the hard drive activity light is flashing ...

Page 18: ...16 Using Your Studio Laptop Right Side Features 1 2 3 4 5 6 ...

Page 19: ...AC adapter to power on the computer and charge the battery when the computer is not in use 5 Battery status light Indicates the battery charging state Off fully charged or the computer is turned off Solid white charging Solid amber charge is low Blinking amber charge is critically low and you should either plug in the AC adapter or save and close your open documents and applications 6 Power button...

Page 20: ...18 Using Your Studio Laptop Left Side Features 1 2 3 4 5 7 6 8 9 12 11 10 ...

Page 21: ...efore you buy an antitheft device ensure that it works with the security cable slot on your computer 3 Wireless On Off switch Use this switch to rapidly turn all wireless devices Off or On such as WLAN cards and internal cards with Bluetooth wireless technology The wireless switch may be in the Off position when your computer is shipped to you To turn the switch On slide the switch toward the fron...

Page 22: ...In Microphone connector Connects to a microphone or inputs signal for use with audio programs 10 Audio Out Headphone connectors 2 Connects one or two pairs of headphones or sends audio to a powered speaker or sound system The audio signal is the same for both connectors 11 SD MMC MS Pro xD 8 in 1 Media card reader Provides a fast and convenient way to view and share digital photos music videos and...

Page 23: ...o media card is installed in the slot blanks from other computers may not fit your computer 12 ExpressCard slot Supports one ExpressCard NOTE Your computer ships with a plastic blank installed in the ExpressCard slot Blanks protect unused slots from dust and other particles Save the blank for use when no ExpressCard is installed in the slot blanks from other computers may not fit your computer ...

Page 24: ...22 Using Your Studio Laptop Computer Base and Keyboard Features 3 1 2 4 ...

Page 25: ...ting states are full keyboard touch pad brightness a half keyboard touch pad brightness b no lighting c 3 Touch pad Provides the functionality of a mouse to move the cursor drag or move selected items and left click by tapping the surface It supports circular scrolling and zoom To change the circular scrolling and zoom settings double click the Dell Touch pad icon in the notification area of your ...

Page 26: ...24 Using Your Studio Laptop 7 5 8 6 ...

Page 27: ...nal device that can be stored in the ExpressCard slot when not in use 7 Fingerprint reader optional Helps to keep you computer secure When you slide your finger over the reader it uses your unique fingerprint to authenticate your user identity by automating the entry of user names and passwords using DigitalPersona Personal software To activate and use Digital Persona Personal click Start Programs...

Page 28: ... symbol and then release The control symbol will shine for 2 seconds to confirm your selection then fade away Launch Dell MediaDirect Play the previous track or chapter Stop Play or pause Play the next track or chapter Mute the sound Turn down the volume Turn up the volume Eject the disc ...

Page 29: ...pture conferencing and chat Based the on selections you made when purchasing your computer your computer may not include a camera FastAccess facial recognition optional Helps to keep your Dell computer secure This advanced facial recognition software learns your face and minimizes the need for you to use login passwords For more information click Start Programs FastAccess Facial Recognition 4 Righ...

Page 30: ...s from other computers CAUTION Before removing the battery shut down the computer and remove external cables including the AC adapter 1 Battery 2 Battery charge health gauge 3 Battery release latch To remove the battery Shut down the computer and turn it over 1 Slide the battery release latch until it clicks 2 into place Slide the battery out 3 To replace the battery slide it into the bay until it...

Page 31: ... the computer while playing or recording CDs and DVDs Place the disc in the center of the disc slot with the label facing outwards and gently push the disc into the slot The drive will automatically pull the disc in and begin reading its content To eject a disc from the drive gently touch the eject control button The control will flash to confirm a few seconds before ejecting the disc ...

Page 32: ... stations Your optical disc drive may support multiple disc media formats including CDs Blu ray discs if selected at the time of purchase and DVDs You can download or copy pictures and video files from portable devices such as digital cameras and cell phones Optional software applications enable you to organize and create music and video files that can be recorded to disc saved on portable product...

Page 33: ...n your computer by adapting processor speed to your activity and by maximizing system performance Backing Up Your Data It is recommended that you periodically back up files and folders on your computer To back up files Click 1 Start Control Panel System and Maintenance Welcome Center Transfer files and settings Click 2 Back up files or Back up computer Click 3 Continue on Your User Account Control...

Page 34: ...connection to the wireless router Save and close any open files and exit a any open programs Click b Start Connect To Follow the instructions on the screen c to complete the setup Wired Connections If the network connection is lost The cable is loose or damaged Check the cable to ensure it is plugged in and not damaged The link integrity light on the integrated network connector lets you verify th...

Page 35: ... and power extension cables to verify that the computer turns on properly Ensure that the electrical outlet is working by testing it with another device such as a lamp Check the AC adapter cable connections If the AC adapter has a light ensure that the light on the AC adapter is on If the power light is solid white and the computer is not responding The display may not be responding Press the powe...

Page 36: ...many devices connected to a power strip Multiple power strips connected to the same electrical outlet Memory Problems If you receive an insufficient memory message Save and close any open files and exit any open programs you are not using to see if that resolves the problem See the software documentation for minimum memory requirements If necessary install additional memory See the Service Manual ...

Page 37: ...o the computer and to the electrical outlet If a program stops responding End the program Press Ctrl Shift Esc simultaneously 1 Click 2 Applications Click the program that is no longer 3 responding Click 4 End Task If a program crashes repeatedly Check the software documentation If necessary uninstall and then reinstall the program NOTE Software usually includes installation instructions in its do...

Page 38: ...t least 8 to 10 seconds until the computer turns off and then restart your computer If you have other software problems Back up your files immediately Use a virus scanning program to check the hard drive or CDs Save and close any open files or programs and shut down your computer through the Start menu Check the software documentation or contact the software manufacturer for troubleshooting inform...

Page 39: ...orials How To Help with Dell on Call and Online Scan with PCCheckUp About Your System System Documentation Warranty Information System Information Upgrades Accessories The top of the Dell Support Center home page displays your system s model number along with its service tag and express service code For more information about the Dell Support Center see the Dell Technology Guide on your hard drive...

Page 40: ...m or see Contacting Dell on page 52 for assistance CPU fan failure CPU fan has failed Replace the CPU fan See the Service Manual on the Dell Support website at support dell com Hard disk drive failure Possible hard disk drive failure during POST see Contacting Dell on page 52 for assistance Hard disk drive read failure Possible hard disk drive failure during HDD boot test see Contacting Dell on pa...

Page 41: ...M A R T error possible hard disk drive failure This feature can be enabled or disabled in the BIOS setup see Contacting Dell on page 52 for assistance Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured you can use the Hardware Troubleshooter to resolve the incompatibility To start the Hardware Troubleshooter Click ...

Page 42: ... on a hidden diagnostic utility partition on your hard drive NOTE If your computer cannot display a screen image see Contacting Dell on page 52 Ensure that the computer is connected to an 1 electrical outlet that is known to be working properly Turn on or restart your computer 2 When the DELL 3 logo appears press F12 immediately Select Diagnostics from the boot menu and press Enter NOTE If you wai...

Page 43: ...next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program When the boot device list appears highlight 3 CD DVD CD RW and press Enter Select the 4 Boot from CD ROM option from the menu that appears and press Enter Type 1 to start the CD menu and press 5 Enter to proceed Select 6 Run the 32 Bit Dell Di...

Page 44: ...e it to restore your operating system However using the Operating System disc also deletes all data on the hard drive Use the disc only if System Restore did not resolve your operating system problem System Restore The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state without affecting data files if changes to the hardw...

Page 45: ...ams Do not alter open or delete any files or programs until the system restoration is complete Click 1 Start In the 2 Start Search box type System Restore and press Enter Click 3 Undo my last restoration and click Next Dell Factory Image Restore NOTICE Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received yo...

Page 46: ...pair Your Computer The 3 System Recovery Options window appears Select a keyboard layout and click 4 Next To access the recovery options log on as a 5 local user To access the command prompt type administrator in the User name field then click OK Click 6 Dell Factory Image Restore The Dell Factory Image Restore welcome screen appears NOTE Depending upon your configuration you may need to select De...

Page 47: ...ing state it was in before you installed the new device driver See Using Microsoft Windows System Restore on page 42 NOTICE Before performing the installation back up all data files on your primary hard drive For conventional hard drive configurations the primary hard drive is the first drive detected by the computer To reinstall Windows you need the following Dell Operating System media Dell Driv...

Page 48: ...ars Restart the computer 4 When the DELL logo appears press F12 5 immediately NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system se...

Page 49: ...of Dell Support online If the preceding steps have not resolved the 5 problem see Contacting Dell on page 52 NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone system enter your Express Service ...

Page 50: ...ssociate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to support dell com and click DellConnect Online Services You can learn about Dell products and services on the following websites www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www...

Page 51: ... their portable and desktop computers When you call AutoTech use your touch tone telephone to select the subjects that correspond to your questions For instructions on accessing the telephone number to call your region see Contacting Dell on page 52 Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the au...

Page 52: ... see Contacting Dell on page 52 Include a copy of the invoice and a letter 3 describing the reason for the return Include a copy of the Diagnostics Checklist 4 see Diagnostic Checklist on page 51 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell Diagnostics on page 39 Include any accessories that belong with 5 the item s being returned power ca...

Page 53: ...telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available Diagnostic Checklist Name Date Address Phone number Service Tag bar code on the back or bottom of the computer Express Service Code Return Mat...

Page 54: ...rnet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit 1 support dell com Verify your coun...

Page 55: ...53 Getting Help ...

Page 56: ...upport website at support dell com learn more about your operating system maintaining peripherals RAID Internet Bluetooth networking and e mail the Dell Technology Guide installed on your hard drive upgrade your computer with new or additional memory or a new hard drive reinstall or replace a worn or defective part the Service Manual on the Dell Support website at support dell com NOTE In some cou...

Page 57: ...at www dell com regulatory_compliance find your Service tag Express Service Code You must use the service tag to identify your computer on support dell com or to contact technical support the back or bottom of your computer find drivers and downloads access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate informat...

Page 58: ...ay vary by region For more information regarding the configuration of your computer click Start Help and Support and select the option to view information about your computer Processor Studio 1536 Type L2 cache AMD Sempron Processor AMD Athlon Dual Core Processor AMD Turion Dual Core Processor AMD Turion Ultra Dual Core Processor 512 KB AMD Sempron 1 MB AMD Athlon AMD Turion 2 MB AMD Turion Ultra ...

Page 59: ...MB Intel Core 2 Duo 6 MB Intel Core 2 Duo L1 cache 64 KB Intel 32 KB per core 256 KB AMD 128 KB per core Processor External bus frequency Up to 1800 MHz Studio 1536 Up to 1066 MHz Studio 1537 ExpressCard ExpressCard controller AMD M780G Studio 1536 Intel ICH9M Studio 1537 ExpressCard connector one ExpressCard slot 54 mm Cards supported ExpressCard 34 34 mm ExpressCard 54 54 mm 1 5 V and 3 3 V Expr...

Page 60: ...y 4 GB dual channel 2G x2 NOTE For instructions on upgrading your memory see the Service Manual on the Dell Support website at support dell com Computer Information System Chipset RS780M SB700 Studio 1536 Intel GM PM 45 ICH9M Studio 1537 Data bus width 64 bits DRAM bus width dual channel 2 64 bit buses Processor address bus width 32 bits Flash EPROM 2 MB Graphics bus PCI E X16 PCI bus 32 bits ...

Page 61: ... with Bluetooth wireless technology WWAN ExpressCard Bluetooth wireless technology WiMax Wifi Link half mini card Video Discrete Video type integrated on system board video controller ATI Mobility Radeon HD 3450 video memory GDDR2 256MB UMA Video type integrated on system board Video controller Mobile Intel GMA 4500MHD ATI Radeon HD 3200 Graphics video memory Intel Up to 358 MB of shared memory AM...

Page 62: ...nterface microphone in connector stereo headphones speakers connector Speaker two 4 ohm speakers Audio Internal speaker amplifier 2 Watt per channel into 4 ohms Volume controls program menus media control buttons Ports and Connectors Audio microphone connector two stereo headphone speakers connector IEEE 1394a 4 pin serial connector optional Consumer IR sensor compatible with Philips RC6 receive o...

Page 63: ... 15 4 inch WLED WXGA TL 15 4 inch CCFL WUGA TL Dimensions Height 207 mm 8 14 in Width 331 2 mm 13 03 in Display Diagonal 391 2 mm 15 4 in Maximum resolution WXGA with TrueLife 1280 x 800 WXGA with TrueLife 1440 x 900 at 262 K colors WUXGA with TrueLife 1600 x 1200 at 262 K colors Refresh rate 60 Hz Operating angle 0 closed to 140 Viewing Angles Horizontal 40 WXGA with TrueLife 55 WXGA with TrueLif...

Page 64: ...e 0 2304 mm WUXGA with TrueLife 0 1725 mm Controls brightness can be controlled through keyboard shortcuts see Dell Technology Guide for more information Keyboard Number of keys 86 U S and Canada 102 Europe 105 Japan 104 Brazil Layout QWERTY AZERTY Kanji Camera optional Pixel 2 0 megapixel Video resolution 320x240 1600x1200 640x480 at 30fps Diagonal viewing angle 66 ...

Page 65: ... Battery Type 4 cell 6 cell 9 cell smart lithium ion Depth 48 3 mm 1 9 inches 4 6 9 cell Height 20 4 mm 0 8 in 4 6 cell 37 8 mm 1 5 in 9 cell Battery Width 206 6 mm 8 13 in 4 6 cell 284 9 mm 11 2 in 9 cell Weight 0 24 kg 0 54 lb 4 cell 0 34 kg 0 75 lb 6 cell 0 5 kg 1 1 lb 9 cell Voltage 11 1 VDC 6 9 cell 14 8 VDC 4 cell Charge time approximate Computer off 4 hours ...

Page 66: ...charge charge cycles Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Coin cell battery CR 2032 AC Adapter Input voltage 100 240 VAC Input current maximum 1 5 A Input frequency 50 60 Hz Output power 65 W or 90 W Output current 90 W 5 62 A maximum at 4 second pulse 4 62 A continuous Output current 65 W 4 34 A maximum at 4 second pulse 3 34 A continuous Rated output vo...

Page 67: ... 8 in Weight with cables 0 345 kg 0 76 lb Temperature ranges Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Physical Height 25 3 mm to 38 mm 1 0 in to 1 5 in Width 355 6 mm 14 0 in Depth 261 5 mm 10 30 in Weight with 4 cell battery Configurable to less than 2 68 kg 5 91 lb Relative humidity maximum Operating 10 to 90 noncondensing Storage 5 to 95 noncondensing ...

Page 68: ...g 0 66 GRMS Storage 1 3 GRMS Maximum shock measured with hard drive in head parked position and a 2 ms half sine pulse Operating 110 G Storage 163 G Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Physical Storage 15 2 to 10 668 m 50 to 35 000 ft Airborne contaminant level G2 or lower as defined by ISA S71 04 1985 ...

Page 69: ...her intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Appendix ...

Page 70: ...reating 30 chipset 58 computer capabilities 30 computer setting up 5 connect ing to the Internet 10 conserving energy 31 Contacting Dell online 52 customer service 48 customizing your desktop 30 your energy settings 31 D damage avoiding 5 data backing up 31 DellConnect 48 Dell Diagnostics 39 Dell Factory Image Restore 42 Index ...

Page 71: ...ejecting 29 using 29 drivers and downloads 55 DVDs playing and creating 30 E email addresses for technical support 49 energy conserving 31 expansion bus 59 F finding more information 54 FTP login anonymous 49 H hardware problems diagnosing 39 Hardware Troubleshooter 39 help getting assistance and support 47 horizontal and vertical stand options 6 I installing the stand 6 Internet connection 10 ...

Page 72: ...twork speed testing 32 O order status 49 P power problems solving 33 power strips using 6 problems solving 32 processor 56 products information and purchasing 50 R reinstalling Windows 42 resources finding more 54 restoring factory image 43 S setup before you begin 5 shipping products for return or repair 50 software features 30 software problems 35 ...

Page 73: ...ages 37 system reinstall options 42 System Restore 42 T technical support 48 V ventilation ensuring 5 W warranty returns 50 Windows reinstalling 42 Windows Vista Program Compatibility Wizard 36 reinstalling 46 setup 10 wired network network cable connecting 8 wireless network connection 32 wireless switch 7 14 32 ...

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