Dell EMC PowerEdge R340 Installation And Service Manual Download Page 1

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Dell EMC PowerEdge R340

Installation and Service Manual

Regulatory Model: E58S Series
Regulatory Type: E58S001

Summary of Contents for PowerEdge R340

Page 1: ...Dell EMC PowerEdge R340 Installation and Service Manual Regulatory Model E58S Series Regulatory Type E58S001 ...

Page 2: ...age to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2018 2019 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2019 10 Rev A04 ...

Page 3: ...8 4 PowerEdge R340 Pre operating system management applications 19 Options to manage the pre operating system applications 19 System Setup 19 Viewing System Setup 19 System Setup details 19 System BIOS 20 iDRAC Settings utility 36 Device Settings 36 Dell Lifecycle Controller 36 Embedded system management 36 Boot Manager 36 Viewing Boot Manager 36 Boot Manager main menu 37 One shot UEFI boot menu 3...

Page 4: ... memory 54 System memory guidelines 55 General memory module installation guidelines 56 Removing a memory module 56 Installing a memory module 57 Expansion cards and expansion card risers 58 Expansion card installation guidelines 58 Removing the expansion card riser 60 Installing the expansion card riser 61 Removing an expansion card from the expansion card riser 62 Installing an expansion card in...

Page 5: ...n board 86 System board 87 Removing the system board 87 Installing the system board 89 Trusted Platform Module 90 Upgrading the Trusted Platform Module 90 Initializing TPM for BitLocker users 92 Initializing the TPM 1 2 for TXT users 92 Initializing the TPM 2 0 for TXT users 92 Control panel 92 Removing the left control panel 92 Installing the left control panel 93 Removing the right control panel...

Page 6: ...seous contamination specifications 106 8 System diagnostics and indicator codes 108 System health and system ID indicator codes 108 iDRAC Direct LED indicator codes 109 NIC indicator codes 109 Power supply unit indicator codes 110 Drive indicator codes 111 PowerEdge R340 system diagnostics 111 Dell Embedded System Diagnostics 111 9 Getting help 113 Recycling or End of Life service information 113 ...

Page 7: ...ument provides an overview about the system information about installing and replacing components technical specifications diagnostic tools and guidelines to be followed while installing certain components 1 About this document 7 ...

Page 8: ... specified otherwise Topics Front view of the system Rear view of the system Inside the system Locating the information tag of your system System Information label Front view of the system NOTE The 8 x 2 5 inch configuration is shorter than the 4 x 3 5 inch configuration Figure 1 Front view of the 8 x 2 5 inch drive system 1 Left control panel 2 Optical drive optional 3 Right control panel 4 Infor...

Page 9: ... Left control panel view 1 System health and system ID indicator Right control panel Figure 4 Right control panel view 1 Power button 2 USB 2 0 compliant port 3 iDRAC direct Micro USB port NOTE For more information on the ports see the Ports and connectors specifications section Dell EMC PowerEdge R340 system overview 9 ...

Page 10: ... unit 1 7 Power supply unit 2 8 System identification button 9 System status indicator cable port CMA 10 USB 3 0 port 2 11 iDRAC9 dedicated network port 12 VGA port NOTE For more information about the ports and connectors see the Ports and connectors specifications section Inside the system Figure 6 Inside the system 1 Intrusion switch 2 Optical drive 10 Dell EMC PowerEdge R340 system overview ...

Page 11: ... the information tag located on the front of the system Alternatively the information may be on the Mini Enterprise Service Tag MEST label on the chassis on the rear of the system This information is used by Dell to route support calls to the appropriate personnel Figure 7 Locating Service Tag of your system 1 Information tag front view 2 Information tag back view 3 OpenManage Mobile OMM label 4 i...

Page 12: ...System Information label PowerEdge R340 System Information Label Figure 8 Front and rear view configuration Figure 9 Jumper settings 12 Dell EMC PowerEdge R340 system overview ...

Page 13: ...Figure 10 Memory information Dell EMC PowerEdge R340 system overview 13 ...

Page 14: ...Figure 11 System information 14 Dell EMC PowerEdge R340 system overview ...

Page 15: ...Figure 12 Electrical overview Dell EMC PowerEdge R340 system overview 15 ...

Page 16: ...ces the need for physical access to the system Options to set up iDRAC IP address To enable communication between your system and iDRAC you must first configure the network settings based on your network infrastructure NOTE For static IP configuration you must request for it at the time of purchase This option is set to DHCP by Default You can set up the IP address by using one of the following in...

Page 17: ...tem Resources Location iDRAC www dell com idracmanuals Lifecycle Controller www dell com idracmanuals Lifecycle Controller OpenManage Deployment Toolkit www dell com openmanagemanuals OpenManage Deployment Toolkit Dell certified VMware ESXi www dell com virtualizationsolutions Installation and How to videos for supported operating systems on PowerEdge systems Supported Operating Systems for Dell E...

Page 18: ...n the Drivers Downloads section type the Service Tag of your system in the Enter a Service Tag or product ID box and then click Submit NOTE If you do not have the Service Tag select Detect Product to allow the system to automatically detect the Service Tag or click View products and navigate to your product 3 Click Drivers Downloads The drivers that are applicable to your system are displayed 4 Do...

Page 19: ...evice settings of your system NOTE Help text for the selected field is displayed in the graphical browser by default To view the help text in the text browser press F1 You can access system setup by one of the following Standard graphical browser The browser is enabled by default Text browser The browser is enabled by using Console Redirection Viewing System Setup To view the System Setup screen p...

Page 20: ...em BIOS Settings screen details are explained as follows Option Description System Information Specifies information about the system such as the system model name BIOS version and Service Tag Memory Settings Specifies information and options related to the installed memory Processor Settings Specifies information and options related to the processor such as speed and cache size SATA Settings Spec...

Page 21: ...screen click System BIOS 4 On the System BIOS screen click System Information System Information details About this task The System Information screen details are explained as follows Option Description System Model Name Specifies the system model name System BIOS Version Specifies the BIOS version installed on the system System Management Engine Version Specifies the current version of the Manage...

Page 22: ...etails are explained as follows Option Description System Memory Size Specifies the memory size in the system System Memory Type Specifies the type of memory installed in the system System Memory Speed Specifies the system memory speed System Memory Voltage Specifies the system memory voltage Video Memory Specifies the amount of video memory System Memory Testing Specifies whether the system memor...

Page 23: ...tion is set to Enabled by default Adjacent Cache Line Prefetch Optimizes the system for applications that need high utilization of sequential memory access This option is set to Enabled by default You can disable this option for applications that need high utilization of random memory access Hardware Prefetcher Enables or disables the hardware prefetcher This option is set to Enabled by default Lo...

Page 24: ...ils About this task The SATA Settings screen details are explained as follows Option Description Embedded SATA Enables the embedded SATA option to be set to Off AHCI or RAID modes This option is set to AHCI Mode by default Security Freeze Lock Sends Security Freeze Lock command to the embedded SATA drives during POST This option is applicable only for AHCI Mode This option is set to Enabled by def...

Page 25: ...tching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode If the operating system supports UEFI you can set this option to UEFI Setting this field to BIOS allows compatibility with non UEFI operating systems This option is set to UEFI by default NOTE Setting this field to UEFI disables the BIOS Boot Settings menu Boot Sequence Retry Ena...

Page 26: ...Main Menu screen click System BIOS 4 On the System BIOS screen click Network Settings Network Settings screen details The Network Settings screen details are explained as follows About this task Option Description PXE Device n n 1 to 4 Enables or disables the device When enabled a UEFI PXE boot option is created for the device PXE Device n Settings n 1 to 4 Enables you to control the configuration...

Page 27: ... enabled or disabled as per the setting NOTE Selecting Only Back Ports On and All Ports Off disables the USB management port and also restricts access to the iDRAC features Internal USB Port Enables or disables the internal USB port This option is set to On or Off This option is set to On by default iDRAC Direct USB Port The iDRAC Direct USB port is managed by iDRAC exclusively with no host visibi...

Page 28: ...Disabled the default the timer does not have any effect on the system Memory Mapped I O above 4 GB Enables or disables the support for the PCIe devices that need large amounts of memory Enable this option only for 64 bit operating systems This option is set to Enabled by default Slot Disablement Enables or disables the available PCIe slots on your system The slot disablement feature controls the c...

Page 29: ... SOL configure the same port address for console redirection and the serial device NOTE Every time the system boots the BIOS syncs the serial MUX setting saved in iDRAC The serial MUX setting can independently be changed in iDRAC Loading the BIOS default settings from within the BIOS setup utility may not always revert this setting to the default setting of Serial Device 1 Failsafe Baud Rate Speci...

Page 30: ...core Frequency Enables you to select the Processor Uncore Frequency option Dynamic mode enables the processor to optimize power resources across the cores and uncore during runtime The optimization of the uncore frequency to either save power or optimize performance is influenced by the setting of the Energy Efficiency Policy option Number of Turbo Boost Enabled Cores for Processor 1 NOTE If there...

Page 31: ... None no command is sent to the TPM When set to Activate the TPM is enabled and activated When set to Deactivate the TPM is disabled and deactivated When set to Clear all the contents of the TPM are cleared This option is set to None by default CAUTION Clearing the TPM results in the loss of all keys in the TPM The loss of TPM keys may affect booting to the operating system This field is read only...

Page 32: ...K db dbx If the current mode is set to Deployed Mode the available options are User Mode and Deployed Mode If the current mode is set to User Mode the available options are User Mode Audit Mode and Deployed Mode Options Description User Mode In User Mode PK must be installed and BIOS performs signature verification on programmatic attempts to update policy objects The BIOS allows unauthenticated p...

Page 33: ...ted at reboot NOTE If an incorrect system password is typed the system displays a message and prompts you to reenter your password You have three attempts to type the correct password After the third unsuccessful attempt the system displays an error message that the system has stopped functioning and must be turned off Even after you turn off and restart the system the error message is displayed u...

Page 34: ...en section You cannot disable or change an existing system password NOTE You can use the password status option with the setup password option to protect the system password from unauthorized changes Redundant OS Control In the Redundant OS Control screen you can set the redundant OS information This enables you to set up a physical recovery disk on the system Viewing Redundant OS Control To view ...

Page 35: ... message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Miscellaneous Settings Miscellaneous Settings details About this task The Miscellaneous Settings screen details are explained as follows O...

Page 36: ...ced embedded systems management capabilities including system deployment configuration update maintenance and diagnosis LC is delivered as part of the iDRAC out of band solution and Dell system embedded Unified Extensible Firmware Interface UEFI applications Embedded system management The Dell Lifecycle Controller provides advanced embedded system management throughout the lifecycle of the system ...

Page 37: ...fecycle Controller Exits the Boot Manager and invokes the Dell Lifecycle Controller program System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell One shot UEFI boot menu One shot UEFI boot menu enables you to select a boot device to boot from System Utilities System Utilities contains the following utilities that can be launched Launch Diagnostics B...

Page 38: ...ructions that are shipped with your product CAUTION To ensure proper operation and cooling all bays in the system and system fans must be always populated with a component or a blank NOTE It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system Before working inside your system Prerequisites Follow the safety guidelines listed in Sa...

Page 39: ...rewdriver Plastic scribe 1 4 inch flat blade screwdriver Wrist grounding strap connected to the ground ESD mat Front bezel Removing the optional front bezel Prerequisites 1 Follow the safety guidelines listed in the Safety instructions NOTE The bezel key is part of the bezel package Steps 1 Unlock the bezel 2 Press the release button and remove the left end of the bezel 3 Slide the tabs on the rig...

Page 40: ...the optional front bezel System cover Removing the system cover Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Power off the system including any attached peripherals 3 Disconnect the system from the electrical outlet and peripherals Steps 1 Use a 1 4 inch flat head or a Phillips 2 screwdriver to turn the lock counterclockwise to the unlock position 2 Open the rel...

Page 41: ...king inside your system 3 Ensure that all internal cables are connected and placed out of the way and no tools or extra parts are left inside the system Steps 1 Align the tabs on the system cover with the guide slots on the chassis 2 Close the system cover release latch 3 Using a 1 4 inch flat head or Phillips 2 screwdriver turn the lock clockwise to the lock position PowerEdge R340 installing and...

Page 42: ...sulting in shutdown of the system and loss of data 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system CAUTION Never operate your system with the air shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data Steps Using the blue touch points lift the air shroud out of the sys...

Page 43: ...king inside your system Steps 1 Align the slot on the air shroud with the standoff on the chassis NOTE Route the cable properly to prevent the cable from being pinched or crimped 2 Lower the air shroud into the system until it is firmly seated Figure 18 Installing the air shroud Next steps 1 Follow the procedure listed in After working inside your system PowerEdge R340 installing and removing syst...

Page 44: ...out of the fan cage Figure 19 Removing a fan blank Next steps 1 Install the cooling fan or replace the cooling fan blank Installing the cooling fan blank Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in the Before working inside your system Steps 1 Holding the release tab insert the fan blank into the slots on the cooling fan cage 2 Press ...

Page 45: ...he safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud Steps 1 Press the release tabs on the fan cable connector and disconnect the cable from the system board NOTE Observe the routing of the cable as you remove it from the system 2 Lift the cooling fan out of the cooling fan cage Figure 21 Removing a fa...

Page 46: ...ent the cable from being pinched or crimped Figure 22 Installing a fan Next steps 1 Install the air shroud 2 Follow the procedure listed in the After working inside your system Drives Removing a drive blank Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 If installed remove the front bezel CAUTION To maintain proper system cooling drive blanks must be installed in all ...

Page 47: ...tes 1 Follow the safety guidelines listed in Safety instructions 2 Using the management software prepare the drive for removal If the drive is online the green activity or fault indicator flashes while the drive is turning off When the drive indicators are off the drive is ready for removal For more information see the documentation for the storage controller CAUTION Before attempting to remove or...

Page 48: ...drive ensure that the adjacent drives are fully installed Inserting a drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier s shield spring and make it unusable CAUTION To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system CAUTIO...

Page 49: ... the front bezel Removing the drive from the drive carrier Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 If installed remove the front bezel 3 Remove the drive Steps 1 Using a Phillips 1 screwdriver remove the screws from the slide rails on the drive carrier 2 Lift the drive out of the drive carrier PowerEdge R340 installing and removing system components 49 ...

Page 50: ... into the drive carrier with the drive connector facing towards the rear of the carrier 2 Align the screw holes on the drive with the screws holes on the drive carrier 3 Using a Phillips 1 screwdriver replace the screws to secure the drive to the drive carrier NOTE When installing a drive into the drive carrier ensure that the screws are torqued to 4 in pounds NOTE Use the screws shipped with the ...

Page 51: ... Follow the safety guidelines listed in Safety instructions 2 If installed remove the front bezel 3 Remove the drive carrier 4 Remove the drive adapter from the drive carrier Steps 1 Using a Phillips 1 screwdriver remove the screws that secure the 2 5 inch drive to the 3 5 inch drive adapter 2 Remove the drive from the 3 5 inch drive adapter PowerEdge R340 installing and removing system components...

Page 52: ...erequisites 1 Follow the safety guidelines listed in Safety instructions 2 If installed remove the front bezel 3 Remove the drive carrier Steps 1 Align the screw holes on the 2 5 inch drive with the screw holes on the 3 5 inch drive adapter 2 Using a Phillips 1 screwdriver install the screws to secure the drive to the 3 5 inch drive adapter 52 PowerEdge R340 installing and removing system componen...

Page 53: ...e safety guidelines listed in Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Keep the plastic scribe ready Steps 1 Disconnect and remove the intrusion switch cable connector from connector on the system board NOTE Observe the routing of the cable as you remove it from the system 2 Using a plastic scribe slide the intrusion switch out of the intrusion s...

Page 54: ...1 Align and insert the intrusion switch in the slot until it is firmly seated in the slot on the chassis NOTE Route the cable properly when you replace it to prevent the cable from being pinched or crimped 2 Connect the intrusion switch cable to the connector on the system board Figure 32 Installing the intrusion switch Next steps 1 Follow the procedure listed in After working inside your system S...

Page 55: ...able 5 Memory channels Channel 0 Channel 1 Slot A1 and A3 Slot A2 and A4 Table 6 Memory population DIMM Type DIMMs Populated Channel Voltage Operating Frequency Maximum DIMM Rank Channel UDIMM 1 1 2 V 2666 MT s Dual rank or Single rank 2 The following table shows sample memory configurations NOTE 1R and 2R in the following table indicate single and dual rank memory modules respectively PowerEdge R...

Page 56: ...rent speeds are installed they will operate at the speed of the slowest installed memory module s Populate memory module sockets only if a processor is installed For single processor systems sockets A1 to A4 are available In Optimizer Mode the DRAM controllers operate independently in the 64 bit mode and provide optimized memory performance Table 8 Memory population rules Processor Configuration M...

Page 57: ... is similar to the procedure to install a memory module Installing a memory module Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 If installed remove a memory module blank NOTE The procedure to remove a memory module blank is similar to the procedure to remove a memory module NO...

Page 58: ...odules may not be installed properly Ensure that the memory modules are firmly seated in their sockets 5 Run the system memory test in the system diagnostics Expansion cards and expansion card risers NOTE A System Event Log SEL event is logged if an expansion card riser is not supported or missing It does not prevent your system from turning on However if a F1 F2 pause occurs with an error message...

Page 59: ...st priority must be installed first using the slot priority indicated All other expansion cards must be installed in card priority and slot priority order Table 11 Expansion card installation order Card description Card type Maximum allowed Slot Priority Slot width Link width Card width Card length Card height H730P PERC PERC 9 Internal Adapter 1 Integrated Slot x8 x8 SW HL LP H330 PERC 1 Integrat...

Page 60: ...touch points lift the expansion card riser from the system Figure 37 Removing the expansion card riser 3 If you are not replacing the expansion card riser install a expansion card riser filler bracket by performing the following steps a Align the expansion card riser filler bracket with the slot on the system b Push the expansion card riser filler bracket downward until firmly seated c Close the b...

Page 61: ...cable install the expansion card in the expansion card riser 4 Open the expansion card riser latch Steps 1 If applicable remove the expansion card riser filler bracket by performing the following steps a Open the blue expansion card retention latch lock b Using a Phillips 2 screwdriver remove the screw securing the expansion card riser filler to the system board c Slide the expansion card riser fi...

Page 62: ...xpansion card riser Next steps 1 Follow the procedure listed in the After working inside your system Removing an expansion card from the expansion card riser Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Disconnect any cables that are connected to the expansion card or expansion card riser 4 R...

Page 63: ... bracket over an empty expansion card slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 42 Installing the expansion card filler Next steps 1 Install the expansion card into the expansion card riser Installing an expansion card into the expansion car...

Page 64: ...sion FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 43 Removing expansion card filler 2 If applicable connect the cables to the expansion card 3 Holding the card by its edges align the card and insert the expansion card in the connector on the expansion card riser Figure 44 Installing the expansi...

Page 65: ... the system board 5 Flip the PERC card and disconnect the cable from the PERC card Figure 45 Removing the PERC card Next steps 1 Replace the PERC card Installing the PERC card Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the expansion card riser Steps 1 Connect the PERC cable to the PERC c...

Page 66: ...g to the manufacturer s instructions See the Safety instructions that came with your system for more information 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Push the battery holder clip away from the battery CAUTION To avoid damage to the battery holder clip ensure that you do not bend the battery holder cl...

Page 67: ... battery holder clip snaps into place CAUTION To avoid damage to the battery holder clip ensure that you do not bend the battery holder clip while installing or removing a battery Figure 48 Installing the system battery Next steps 1 Follow the procedure listed in After working inside your system PowerEdge R340 installing and removing system components 67 ...

Page 68: ...working inside your system 3 Remove the expansion card riser Steps 1 Locate the USB port or USB memory key on the system board To locate the USB port see the System board jumpers and connectors section 2 If installed remove the USB memory key from the USB port 3 Insert the replacement USB memory key into the USB port Next steps 1 Replace the expansion card riser 2 Follow the procedure that is list...

Page 69: ...s 2 Follow the procedure listed in the Before working inside your system 3 If installed remove the optical drive blank by pressing the blue release tab at the back of the blank and pushing the blank out of the system NOTE Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Insert the optical drive until the blue release tab locks in the slot on t...

Page 70: ...k and processor are too hot to touch for some time after the system has been powered down Allow the heat sink and processor to cool down before handling them Steps 1 Using a Phillips 2 screwdriver loosen the screws on the heat sink in the order that is mentioned below a Loosen the first screw three turns b Loosen the screw diagonally opposite to the screw you loosened 2 Repeat the procedure for th...

Page 71: ... in the Before working inside your system 3 Remove the air shroud 4 Remove the heat sink Steps 1 Release the socket lever by pushing the lever down and out from under the tab on the processor shield 2 Lift the lever upward until the processor shield is fully open CAUTION Do not touch the processor socket pins they are fragile and can be permanently damaged Be careful not to bend the pins in the pr...

Page 72: ...s 1 Install the heat sink 2 Install the air shroud 3 Follow the procedure in After working inside your system Installing the heat sink Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud Steps 1 If you are using an existing heat sink remove the thermal grease from the heat sink...

Page 73: ...onally opposite to the screw you loosened 5 Repeat the procedure for the remaining two screws 6 Return to the first screw to tighten it Figure 55 Installing the heat sink Next steps 1 Install the air shroud 2 Follow the procedure listed in the After working inside your system Optional IDSDM or vFlash module The IDSDM or vFlash module combines the IDSDM and or vFlash features into a single module N...

Page 74: ... are replacing the IDSDM or vFlash module remove the MicroSD cards 1 Replace the IDSDM vFlash module Installing optional IDSDM or vFlash card Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud Steps 1 Locate the IDSDM vFlash connector on the system board To locate IDSDM vFlash...

Page 75: ...re listed in the Before working inside your system 3 Remove the air shroud 4 Remove the IDSDM or vFlash module Steps 1 Locate the MicroSD card slot on the vFlash IDSDM module and press the card to partially release it from the slot To locate IDSDM vFlash module see the System board jumpers and connectors section 2 Hold the MicroSD card and remove it from the slot NOTE Temporarily label each MicroS...

Page 76: ...ed on the labels you had marked on the cards during removal Steps 1 Locate the MicroSD card connector on the IDSDM vFlash module Orient the MicroSD card appropriately and insert the contact pin end of the card into the slot To locate IDSDM vFlash see the System board jumpers and connectors section NOTE The slot is keyed to ensure correct insertion of the card 2 Press the card into the card slot to...

Page 77: ...he screws securing the M 2 SSD module to the BOSS card 2 Pull the M 2 SSD module to disconnect from the BOSS card connector Figure 59 Removing the M 2 SSD module Next steps Replace the M 2 SSD module Installing the M 2 SSD module Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 Re...

Page 78: ...S card is similar to removing an expansion card 2 Install the air shroud 3 Follow the procedure listed in the After working inside your system Drive backplane Drive backplane Table 12 Supported backplane options for PowerEdge R340 system System Supported backplane options PowerEdge R340 2 5 inch x8 SAS SATA SSD backplane 3 5 inch x4 SAS SATA backplane Figure 61 2 5 inch x8 SAS SATA SSD backplane 1...

Page 79: ...1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the drives 4 Disconnect the following cables from the backplane a Backplane signal cable b Backplane power cable c PERC cable NOTE Observe the routing of the cable as you remove it from the system Steps 1 Press the blue release tabs to disengage the drive backpla...

Page 80: ...3 Remove the drives NOTE To avoid damaging the backplane ensure to move the control panel cables from the cable routing clips before removing the backplane NOTE Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Align the slots on the backplane with the hooks on the chassis 2 Lower the backplane until the blue release tabs click into place 80 Po...

Page 81: ...Backplane signal cable b Backplane power cable c PERC cable 2 Install the drives in their original locations 3 Follow the procedure listed in the After working inside your system Cable routing Figure 65 Cable routing 4 x 3 5 inch SAS backplane PowerEdge R340 installing and removing system components 81 ...

Page 82: ... spare feature is enabled one of the redundant PSUs is switched to the sleep state The active PSU supports 100 percent of the load thus operating at higher efficiency The PSU in the sleep state monitors output voltage of the active PSU If the output voltage of the active PSU drops the PSU in the sleep state returns to an active output state If having both PSUs active is more efficient than having ...

Page 83: ... CAUTION To ensure proper system cooling the power supply unit blank must be installed in the second power supply unit bay in a non redundant configuration Remove the power supply unit blank only if you are installing a second power supply unit Figure 68 Removing a power supply unit blank Next steps 1 Replace the power supply blank or install the power supply unit Installing a power supply unit bl...

Page 84: ...anagement arm see the system s rack documentation at www dell com poweredgemanuals Steps Press the release latch and holding the PSU handle slide the PSU out of the PSU bay Figure 70 Removing a power supply unit Next steps 1 Replace the power supply units or Install the PSU blank Installing a power supply unit Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 For systems...

Page 85: ... discovery is complete The PSU status indicator turns green to indicate that the PSU is functioning properly Power distribution board Removing the power distribution board Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the power supply units Steps 1 Disconnect all the cables from the system ...

Page 86: ...your system Steps 1 Align the slots on the power distribution board PDB with the standoffs on the chassis 2 Using a Phillips 2 screwdriver replace the screws that secure the PDB to the chassis 3 Connect the cables to the system board and the drive backplane NOTE Route the cables properly when you replace the PDB to prevent the cable from being pinched or crimped Figure 73 Installing the power dist...

Page 87: ...2 Follow the procedure listed in Before working inside your system 3 Remove the following components a Air shroud b Memory modules c Disconnect the fan cables d Expansion card riser e If applicable storage controller card f Heat sink and processor CAUTION To prevent damage to the processor socket when replacing a faulty system board ensure that you cover the processor socket with the processor dus...

Page 88: ...er slightly lift the system board and then slide it toward the front of the chassis 3 Lift the system board out of the chassis Figure 75 Removing the system board Next steps 1 Replace the system board 88 PowerEdge R340 installing and removing system components ...

Page 89: ...ile placing the system board into the chassis 2 Holding the system board holder lower the system board it into the system 3 Incline the system board at an angle and align the connectors with the slots on the rear of the chassis 4 Slide the system board towards the rear of the chassis until the connectors are firmly seated in the slots Figure 76 Installing the system board 5 Using a Phillips 2 scre...

Page 90: ...ice automatically If BIOS detects a new system board and the service tag in the backup flash device BIOS prompts the user to restore the backup information About this task Below is a list of options available Restore the service tag license and diagnostics information press Y Navigate to the Lifecycle Controller based restore options press N Restore data from a previously created Hardware Server P...

Page 91: ...5 Pull the plastic rivet out of its slot on the system board Installing the TPM Steps 1 To install the TPM align the edge connectors on the TPM with the slot on the TPM connector 2 Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board 3 Press the plastic rivet until the rivet snaps into place 4 Replace the screw that secures the TPM to the syste...

Page 92: ... booting your system press F2 to enter System Setup 2 On the System Setup Main Menu screen click System BIOS System Security Settings 3 From the TPM Security option select On 4 Save the settings 5 Restart your system 6 Enter System Setup again 7 On the System Setup Main Menu screen click System BIOS System Security Settings 8 Select the TPM Advanced Settings option 9 From the TPM2 Algorithm Select...

Page 93: ...ft control panel Installing the left control panel Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Route the control panel cable through the side wall and the guide slots in the system and connect it to the system board NOTE Route the cable properly to prevent the cable from being pinched or crimp...

Page 94: ...the procedure listed in Before working inside your system Steps 1 Disconnect the control panel cable from the connector on the system board NOTE Observe the routing of the cable as you remove it from the system 2 Using the appropriate screwdriver remove the screws that secure the right control panel assembly 3 Hold the right control panel assembly and remove it from the system 94 PowerEdge R340 in...

Page 95: ...ough the side wall and the guide slots in the system NOTE Route the cable properly to prevent the cable from being pinched or crimped 2 Align and insert the right control panel assembly in the slot on the system 3 Using the appropriate screwdriver fasten the screws that secure the right control panel assembly 4 Connect the control panel cable to the connector on the system board PowerEdge R340 ins...

Page 96: ...Figure 81 Installing the right control panel Next steps 1 Follow the procedure listed in After working inside your system 96 PowerEdge R340 installing and removing system components ...

Page 97: ... on the various boards in the system Jumpers on the system board help to disable the system and setup passwords You must know the connectors on the system board to install components and cables correctly Topics System board connectors System board jumper settings Disabling forgotten password System board connectors Figure 82 System board connectors 6 PowerEdge R340 jumpers and connectors 97 ...

Page 98: ...ch connector 22 IDSDM vFlash IDSDM vFlash connector 23 BATTERY CMOS coin cell battery socket 24 HDD ODD_PWR Optical drive power connector 25 CTRL_PNL Right control panel connector System board jumper settings For information on resetting the password jumper to disable a password see the Disabling a forgotten password section Disabling forgotten password The software security features of the system...

Page 99: ...gn a new system and or setup password with the jumper on pins 4 and 6 the system disables the new password s the next time it boots 5 Reconnect the system to its electrical outlet and power on the system including any attached peripherals 6 Power off the system including any attached peripherals and disconnect the system from the electrical outlet 7 Remove the system cover 8 Move the jumper on the...

Page 100: ...pecifications PSU specifications Cooling fans specifications System battery specifications Expansion card riser specifications Memory specifications Storage controller specifications Drive specifications Ports and connectors specifications Video specifications Environmental specifications Chassis dimensions Figure 83 Chassis dimensions 7 100 Technical specifications ...

Page 101: ...rted processor Number of processors supported Intel Xeon processor E 2100 product family Intel Core i3 8100 processor Intel Pentium G5500 processor Intel Celeron G4900 processor One PSU specifications The Dell EMC PowerEdge R340 system supports up to two AC power supply units PSUs Table 17 Dell EMC PowerEdge R340 PSU specifications PSU Class Heat dissipation maximum Frequency Voltage AC Current Hi...

Page 102: ...er specifications The Dell EMC PowerEdge R340 system supports up to two PCI express PCIe generation 3 Table 19 Expansion card slots supported on the system board PCIe slot Riser PCIe slot height PCIe slot length Link width Slot width Slot 1 x8 PCIe Low profile Half length x4 x8 Slot 2 x16 PCIe Low profile Full height Half length x8 x16 Internal PERC x8 PCIe Low profile Half length x8 x8 Memory spe...

Page 103: ... following optical drives Table 23 Supported optical drive type Supported drive type Supported number of drives Dedicated SATA DVD ROM drive or DVD RW drive One Ports and connectors specifications USB ports specifications Table 24 Dell EMC PowerEdge R340 system USB specifications Front Rear Internal USB port type No of ports USB port type No of ports USB port type No of ports USB 2 0 compliant por...

Page 104: ...16 GB 32 GB 64 GB 16 GB NOTE There are two dip switches on the IDSDM or vFlash module for write protection NOTE One IDSDM card slot is dedicated for redundancy NOTE Use Dell EMC branded microSD cards that are associated with the IDSDM or vFlash configured systems Video specifications The Dell EMC PowerEdge R340 system supports integrated Matrox G200 graphics controller with 16 MB of video frame bu...

Page 105: ...nsecutively executed shock pulses in the positive and negative x y and z axis of 6 G for up to 11 ms Storage Six consecutively executed shock pulses in the positive and negative x y and z axis one pulse on each side of the system of 71 G for up to 2 ms Table 31 Maximum altitude specifications Maximum altitude Specifications Operating 3048 m 10 000 ft Storage 12 000 m 39 370 ft Table 32 Operating t...

Page 106: ... temperature specified is for a maximum altitude of 950m for Fresh Air Cooling Redundant power supply units are required Four redundant system fans are required GPU is not supported Support for up to 80W processor Non Dell qualified peripheral cards and or peripheral cards greater than 25 W are not supported Tape backup unit is not supported Particulate and gaseous contamination specifications The...

Page 107: ...nt in the air must have a deliquescent point less than 60 relative humidity NOTE This condition applies to data center and non data center environments Table 36 Gaseous contamination specifications Gaseous contamination Specifications Copper Coupon Corrosion 300 Å month per Class G1 as defined by ANSI ISA71 04 1985 Silver Coupon Corrosion 200 Å month as defined by AHSRAE TC9 9 NOTE Maximum corrosi...

Page 108: ...alth and system ID indicator is located on the left control panel of your system Figure 84 System health and system ID indicator Table 37 System health and system ID indicator codes System health and system ID indicator code Condition Solid blue Indicates that the system is turned on system is healthy and system ID mode is not active Press the system health and system ID button to switch to system...

Page 109: ...t the laptop or tablet is unplugged NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status The activity LED indicator indicates if data is flowing through the NIC and the link LED indicator indicates the speed of the connected network Figure 85 NIC indicator codes 1 Link LED indicator 2 Activity LED indicator Table 39 NIC i...

Page 110: ...U mismatch with respect to efficiency feature set health status or supported voltage CAUTION If two PSUs are installed both the PSUs must have the same type of label for example Extended Power Performance EPP label Mixing PSUs from previous generations of PowerEdge servers is not supported even if the PSUs have the same power rating This results in a PSU mismatch condition or failure to power on t...

Page 111: ...ebuilding Solid green Drive online Flashes green for three seconds amber for three seconds and then turns off after six seconds Rebuild stopped PowerEdge R340 system diagnostics If you experience a problem with your system run the system diagnostics before contacting Dell for technical assistance The purpose of running system diagnostics is to test your system hardware without using additional equ...

Page 112: ... devices Results Running the Embedded System Diagnostics from the Dell Lifecycle Controller Steps 1 As the system boots press F10 2 Select Hardware Diagnostics Run Hardware Diagnostics The ePSA Pre boot System Assessment window is displayed listing all devices detected in the system The diagnostics starts executing the tests on all the detected devices System diagnostic controls Menu Description C...

Page 113: ...r your system Service Tag in the Enter your Service Tag field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed 5 For contact details of Dell Global Technical Support a Click Global Tech...

Page 114: ... following benefits Automated issue detection SupportAssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist automatically opens a support case with Dell EMC Technical Support Automated diagnostic collection SupportAssist automatically collects system state information from you...

Page 115: ...iguring and logging in to iDRAC and managing your system remotely see the Integrated Dell Remote Access Controller User s Guide For information about understanding Remote Access Controller Admin RACADM subcommands and supported RACADM interfaces see the RACADM CLI Guide for iDRAC For information about Redfish and its protocol supported schema and Redfish Eventing are implemented in iDRAC see the R...

Page 116: ...erprise User s Guide www dell com serviceabilitytools For information about partner programs enterprise systems management see the OpenManage Connections Enterprise Systems Management documents www dell com openmanagemanuals Working with the Dell PowerEdge RAID controllers For information about understanding the features of the Dell PowerEdge RAID controllers PERC Software RAID controllers or BOSS...

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