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Dell apps

Details

Dell Update

Updates your computer with critical fixes and important device 
drivers as they become available.

Dell Digital Delivery

Download software applications including software that is 
purchased but not preinstalled on your computer.

4. Create recovery drive for Windows.

NOTE:

 It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows.

For more information, see 

Create a USB recovery drive for Windows

.

6

Set up your computer

Summary of Contents for Latitude 3301

Page 1: ...Dell Latitude 3301 Setup and specifications guide Regulatory Model P114G Regulatory Type P114G001 ...

Page 2: ...age to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2018 2019 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2019 05 Rev A00 ...

Page 3: ...der 14 Security options Contacted smartcard reader 14 Security options Contactless smartcard reader 15 Audio 16 Video card 17 Camera 17 Communication 17 Wireless 18 Ports and connectors 18 Display 18 Keyboard 19 Touchpad 19 Fingerprint reader optional 20 Operating system 20 Battery 20 Power adapter 21 Sensor and control specifications 21 Dimensions and weight 21 Computer environment 22 Security 22...

Page 4: ... System passwords 34 Updating the BIOS in Windows 34 Updating BIOS on systems with BitLocker enabled 34 Updating your system BIOS using a USB flash drive 35 System and setup password 35 Assigning a system setup password 35 Deleting or changing an existing system setup password 36 7 Getting help 37 Contacting Dell 37 4 Contents ...

Page 5: ...pted If connected to the internet sign in with or create a Microsoft account If not connected to the internet create an offline account On the Support and Protection screen enter your contact details 3 Locate and use Dell apps from the Windows Start menu Recommended Table 1 Locate Dell apps Dell apps Details Dell Product Registration Register your computer with Dell Dell Help Support Access help a...

Page 6: ...very Download software applications including software that is purchased but not preinstalled on your computer 4 Create recovery drive for Windows NOTE It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows For more information see Create a USB recovery drive for Windows 6 Set up your computer ...

Page 7: ... your computer 2 In Windows search type Recovery 3 In the search results click Create a recovery drive The User Account Control window is displayed 4 Click Yes to continue The Recovery Drive window is displayed 5 Select Back up system files to the recovery drive and click Next 6 Select the USB flash drive and click Next A message appears indicating that all data in the USB flash drive will be dele...

Page 8: ... with the ports and connectors and also explains the FN hot key combinations Topics Display view Left view Right view Palmrest view Bottom view Keyboard shortcuts Display view 1 Left microphone 2 Camera 3 Camera status light 4 Right microphone 5 LCD panel 3 8 Chassis ...

Page 9: ...Left view 1 Power connector port 2 Status light 3 HDMI port 4 USB 3 1 Gen1 Type C port with Display port 1 4 5 microSD card slot Right view 1 SIM card slot 2 Headset port 3 USB 3 1 Gen 1 port Chassis 9 ...

Page 10: ...Palmrest view 1 Power button with optional fingerprint reader 2 Keyboard 3 Touchpad 10 Chassis ...

Page 11: ...tion Keys that are used for shortcuts remain the same across all language configurations Table 2 List of keyboard shortcuts Keys Description Fn Esc Toggle Fn key lock Fn F1 Mute audio Fn F2 Decrease volume Fn F3 Increase volume Fn F4 Play Pause Fn F5 Turn on off keyboard backlight Fn F6 Decrease brightness Fn F7 Increase brightness Chassis 11 ...

Page 12: ...Keys Description Fn F8 Switch to external display Fn F10 Print screen Fn F11 Home Fn 12 End Fn Ctrl Open application menu 12 Chassis ...

Page 13: ...h Gen Intel Core i7 8665U processor 8 MB cache 4 core count 8 threads Up to 4 6 GHz 15 W TDP Intel UHD Graphics 620 8th Gen Intel Core i5 8265U processor 6 MB cache 4 core count 8 threads Up to 3 9 GHz 15 W TDP Intel UHD Graphics 620 8th Gen Intel Core i3 8145U processor 4 MB cache 2 core count 4 threads Up to 3 5 GHz 15 W TDP Intel UHD Graphics 620 Memory Table 5 Memory specifications Feature Spe...

Page 14: ...ard reader specifications Feature Specifications Type Micro SD Card Reader Slot Micro SD Card Security options Contacted smartcard reader Table 9 Contacted smartcard reader Title Description Dell ControlVault 3 Smartcard reader ISO 7816 3 Class A Card Support Reader capable of reading 5V powered smartcard Yes ISO 7816 3 Class B Card Support Reader capable of reading 3V powered smartcard Yes ISO 78...

Page 15: ...a contactless cards Yes ISO 14443 Type A Card Support Reader and software capable of supporting ISO 14443 Type A contactless cards Yes ISO 14443 Type B Card Support Reader and software capable of supporting ISO 14443 Type B contactless cards Yes ISO IEC 21481 Reader and software capable of supporting ISO IEC 21481 compliant contactless cards and tokens Yes ISO IEC 18092 Reader and software capable...

Page 16: ...cards Manufacturer Card Supported HID jCOP readertest3 A card 14443a Yes 1430 1L DESFire D8H iClass Legacy iClass SEOS NXP Mifare Mifare DESFire 8K White PVC Cards Yes Mifare Classic 1K White PVC Cards NXP Mifare Classic S50 ISO Card G D idOnDemand SCE3 2 144K Yes SCE6 0 FIPS 80K Dual 1 K Mifare SCE6 0 nonFIPS 80K Dual 1 K Mifare SCE6 0 FIPS 144K Dual 1K Mifare SCE6 0 nonFIPS 144K Dual 1 K Mifare ...

Page 17: ...oller Type CPU Dependency Graphics memory type Capacity Maximum resolution NVDIA M250 Discrete Intel Core i7 8665U CPU Intel Core i7 8565U CPU Intel Core i5 8365U CPU Intel Core i5 8265U CPU GDDR5 2 GB 1920 x 1200 60 Hz Camera Table 14 Camera specifications Feature Specifications Camera Type RGB HD camera Resolution Still image 0 92 megapixel Video 1280 x 720 HD at 30 fps Diagonal viewing angle 74...

Page 18: ...y card reader One MicroSD card slot SIM card reader One micro SIM card slot USB One USB 3 1 Gen1 port One USB 3 1 Gen1 Type C port DisplayPort Security Noble wedge lock slot Audio One headset headphone and microphone combo port Video One HDMI 1 4b port Display Table 18 Display specifications Feature Specifications Type Full High Definition FHD Height Active area 165 24 mm 6 5 in Width Active area ...

Page 19: ...ons Width 105 mm 4 13 in Height 65 mm 2 56 in Table 21 Supported gestures Supported gestures Windows 10 Cursor moving Supported Clicking tapping Supported Click and drag Supported 2 finger scroll Supported 2 finger Pinch Zoom Supported 2 finger tap Right Clicking Supported 3 finger tap Invoke Cortana Supported 3 finger swipe up See all open windows Supported 3 finger swipe down Show the desktop Su...

Page 20: ... 24 Battery Feature Specifications Type 4 cell smart lithium ion Dimension Width Depth Height 98 8 mm 3 89 in 4 3 mm 0 169 in 257 85 mm 10 15 in Weight maximum 0 22 kg 0 485 lb Voltage 7 60 VDC Life span 300 discharge charge cycles Charging time when the computer is off approximate 4 hours Operating time Varies depending on operating conditions and can significantly reduce under certain power inte...

Page 21: ... 40 C 32 F to 104 F Temperature range Non Operating 40 C to 70 C 40 F to 158 F Sensor and control specifications Table 26 Sensor and control specifications Specifications 1 Free fall sensor on motherboard 2 Hall Effect Sensor Dimensions and weight Table 27 Dimensions and weight Feature Specifications Height Front Rear 16 80 mm 0 66 in 14 90 mm 0 59 in Wireless Wide Area Network WWAN 18 50 mm 0 73 ...

Page 22: ...ity Table 29 Security Feature Specifications Trusted Platform Module TPM 2 0 Integrated on the system board Firmware TPM Optional Windows Hello Support Yes optional fingerprint on power button Optional IR camera Dell Smartcard Keyboard Optional FIPS 140 2 certification for TPM Yes ControlVault 3 Advanced Authentication with FIPS 140 2 Level 3 Certification Yes for FPR SC and CSC NFC Fingerprint Re...

Page 23: ...ations Dell Encryption Personal Dell Threat Defense MozyPro or MozyEnterprise RSA NetWitness Endpoint RSA SecurID Access VMware Workspace ONE Absolute Endpoint Visibility and Control Technical specifications 23 ...

Page 24: ...t NOTE If you do not have the Service Tag use the auto detect feature or manually browse for your tabletdesktopnotebook model 4 Click Drivers and Downloads 5 Select the operating system installed on your tabletdesktopnotebook 6 Scroll down the page and select the driver to install 7 Click Download File to download the driver for your tabletdesktopnotebook 8 After the download is complete navigate ...

Page 25: ...ss F12 when the Dell logo appears to initiate a one time boot menu with a list of the valid boot devices for the system Diagnostics and BIOS Setup options are also included in this menu The devices listed on the boot menu depend on the bootable devices in the system This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the system Using the bo...

Page 26: ...alled devices the items listed in this section may or may not appear System setup options NOTE Depending on the tabletcomputerlaptop and its installed devices the items listed in this section may or may not appear General options Table 31 General Option Description System Information Displays the following information System Information Displays BIOS Version Service Tag Asset Tag Ownership Tag Own...

Page 27: ...e Microphone Enable Internal Speaker Both the options are selected by default USB Configuration Allows you to enable or disable the integrated USB controller for Enable USB Boot Support Enable External USB Port All the options are enabled by default SATA Operation Allows you to configure the operating mode of the integrated hard drive controller Disabled The SATA controllers are hidden AHCI SATA i...

Page 28: ...ity Table 33 Security Option Description Enable Admin Setup Lockout OFF enabled by default Password Bypass This option lets you bypass the System Boot Password and the internal HDD password prompts during a system restart Disabled Always prompt for the system and internal HDD password when they are set This option is enabled by default Reboot Bypass Bypass the password prompts on Restarts warm boo...

Page 29: ...M Enabled default Intel SGX Software Guard Extensions SGX provide a secured environment for running code storing sensitive information in the context of the main OS Software Control enabled by default SMM Security Mitigation Allows you to enable or disable additional UEFI SMM Security Mitigation protections This option is not set by default Passwords Table 34 Passwords Option Description Enable St...

Page 30: ...Mode all the changes made will be erased and the keys will restore to default settings Intel Software Guard Extensions Table 36 Intel Software Guard Extensions Option Description Intel SGX Enable This field specifies you to provide a secured environment for running code storing sensitive information in the context of the main OS Click one of the following options Disabled Enabled Software controll...

Page 31: ...n your system runs only in battery even if the AC is attached Enable peak shift is disabled Set battery threshold 15 to 100 15 enabled by default Battery Charge Configuration Allows you to select the charging mode for the battery The options are Adaptive enabled by default Standard Fully charges your battery at a standard rate ExpressCharge The battery charges over a shorter time using Dell s fast...

Page 32: ...when you use certain power adapters Default setting Enable Adapter Warnings Extended BIOS POST Time Allows you to create an extra preboot delay The options are 0 seconds enabled by default 5 seconds 10 seconds Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps The options are Minimal enabled by default Thorough Auto Fn Lock Options Allows you to let hot k...

Page 33: ...ion is not set by default Service Tag Displays the Service Tag of your computer BIOS Recovery This field allows you to recover from certain corrupted BIOS conditions from a recover file on the user primary hard drive or an external USB key BIOS Recovery from Hard Drive enabled by default Always perform integrity check disabled by default Data Wipe This field allows users to erase the data securely...

Page 34: ...ions on screen 3 If you are unable to detect or find the Service Tag click Choose from all products 4 Choose the Products category from the list NOTE Choose the appropriate category to reach the product page 5 Select your computer model and the Product Support page of your computer appears 6 Click Get drivers and click Drivers and Downloads The Drivers and Downloads section opens 7 Click Find it m...

Page 35: ...urn 6 The system will boot to a Diag C prompt 7 Run the file by typing the full filename e g O9010A12 exe and press Return 8 The BIOS Update Utility will load follow the instructions on screen Figure 1 DOS BIOS Update Screen System and setup password Table 38 System and setup password Password type Description System password Password that you must enter to log on to your system Setup password Pas...

Page 36: ...re that the Password Status is Unlocked in the System Setup before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked To enter the System Setup press F2 immediately after a power on or reboot 1 In the System BIOS or System Setup screen select System Security and press Enter The S...

Page 37: ...ne based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or s...

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