Dell EMC DSS 9600 Installation And Service Manual Download

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Menu item

Description

Launch System Setup

Enables you to access System Setup.

Launch Lifecycle Controller

Exits the Boot Manager and invokes the Dell Lifecycle Controller program.

System Utilities

Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell.

One-shot BIOS boot menu

One-shot BIOS boot menu enables you to select a boot device to boot from.

System Utilities

System Utilities contains the following utilities that can be launched:

•

Launch Diagnostics

•

BIOS Update File Explorer

•

Reboot System

PXE boot

You can use the Preboot Execution Environment (PXE) option to boot and configure the networked systems, remotely.

NOTE:

To access the PXE boot option, boot the system and then press F12. The system scans and displays the active networked

systems.

Pre-operating system management applications

Summary of Contents for DSS 9600

Page 1: ...Dell EMC DSS 9600 Servers Installation and Service Manual Regulatory Model B08B Regulatory Type B08B002 ...

Page 2: ... to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2018 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2018 01 Rev A00 ...

Page 3: ...bration specifications 16 Maximum shock specifications 16 Maximum altitude specifications 17 Operating temperature de rating specifications 17 Particulate and gaseous contamination specifications 17 Standard operating temperature specifications 18 Expanded operating temperature specifications 18 Expanded operating temperature restrictions 19 4 Initial system setup and configuration 20 Setting up y...

Page 4: ... Processor and heat sink 53 Removing heat sink 54 Removing processor 55 Installing processor 56 Installing heat sink 57 Expansion card and riser 60 Expansion card installation guidelines 60 Removing expansion card from slot 1 61 Installing expansion card into slot 1 61 Removing expansion card from slot 3 61 Installing expansion card into slot 3 62 Removing expansion card from slot 4 62 Installing ...

Page 5: ...rosemi supercap 99 Removing Broadcom supercap 103 Installing Broadcom supercap 105 Mezzanine card and Mini PERC 108 Removing mezzanine card 108 Installing mezzanine card 111 Removing Mini PERC 114 Installing Mini PERC 118 M 2 SSD Module 122 Removing x8 PCIe M 2 card 122 Installing x8 PCIe M 2 card 126 Removing x8 SATA M 2 card 130 Installing x8 SATA M 2 card 134 Removing x16 PCIe M 2 card 138 Inst...

Page 6: ...SAS expander board 192 Cable management arm 193 Removing CMA in the hard drive tray 193 Installing CMA in the hard drive tray 195 7 Using system diagnostics 198 Dell Embedded System Diagnostics 198 Running the Embedded System Diagnostics from Boot Manager 198 Running Embedded System Diagnostics from Lifecycle Controller 198 System diagnostic controls 199 8 Jumpers and connectors 200 9 Troubleshoot...

Page 7: ...able 1 DSS 9600 features No Item Description 1 Expansion port slot 1 Supports x8 mezzanine expansion cards connected to CPU 1 2 Server board Server board DSS 9600M with DDR4 DIMM slots 3 CPU heat sink 1 Heat sink for CPU 1 4 CPU 1 DIMMs Memory modules for CPU 1 For more information about memory modules see System memory 5 CPU 2 DIMMs Memory modules for CPU 2 For more information about memory modul...

Page 8: ...t swap HDD bay Supports twelve 3 5 inch or 2 5 inch HDDs 13 Expansion port slot 5 Supports x16 PCIe expansion risers directly connected to CPU 2 14 HDD backplane Supports four HDD modules each server contains three HDD backplanes 15 FW server chassis Full width server chassis for DSS 9600 server 16 Expansion port slot 4 Supports x16 PCIe expansion risers connected to CPU 1 17 Expansion port slot 3...

Page 9: ...icator on the button indicates if the system is on or off 6 LAN port Single 10 100 1000 Mbps RJ 45 connector shared between 1G LAN and iDRAC management LAN 7 DisplayPort Single mini DisplayPort connector 8 Service tag Location of information tag specifying the system Service Tag 9 iDRAC Direct micro USB port The iDRAC Direct micro USB port enables you to connect a portable device to the server 10 ...

Page 10: ...The NIC is connected to a valid network at less than its maximum port speed and data is not being sent or received F Link indicator is blinking green and activity is off NIC identify is enabled through the NIC configuration utility HDD Indicator codes The expansion adapter has LED headers that correspond to access activity and link status PERC H330 Mini Mono PERC H730P Mini Mono PERC H730 Broadcom...

Page 11: ...he Express Service Code and Service Tag are found on the front of the system by pulling out the information tag Alternatively the information may be on a sticker on the chassis of the system This information is used by Dell to route support calls to the appropriate personnel Figure 4 Service Tag location Overview 11 ...

Page 12: ...RACADM interfaces see the RACADM Command Line Reference Guide for iDRAC http Dell com idracmanuals For information about updating drivers and firmware see the Methods to download firmware and drivers section in this document http Dell com support drivers Managing your system For information about systems management software offered by Dell see the Dell OpenManage Systems Management Overview Guide ...

Page 13: ...manuals For information about viewing inventory performing configuration and monitoring tasks remotely turning on or off servers and enabling alerts for events on servers and components using the Dell Chassis Management Controller CMC see the CMC User s Guide http Dell com esmmanuals Understanding event and error messages For information about checking the event and error messages generated by the...

Page 14: ...ions The system supports a CR 2032 3 0 V lithium coin cell system battery Expansion bus specifications The system supports PCI express PCIe generation 3 expansion cards which need to be installed on the server board using expansion card risers The following is a list of supported expansion card risers Table 8 Expansion bus specification PCIe slots Description Form factor 1 Dell mezzanine slot x8 2...

Page 15: ...he system supports the following USB 3 0 compliant ports internally and on the front panel The following table provides more information about the USB specifications Table 10 USB specifications Internal Front panel Two 4 pin USB 3 0 compliant port Two 4 pin USB 3 0 compliant port Micro AB USB connector NIC ports The systems supports one embedded Network Interface Controller NIC port DisplayPort Th...

Page 16: ...Atmosphere must be non condensing at all times Operating 10 to 80 relative humidity with 29 C 84 2 Maximum vibration specifications Table 13 Maximum vibration specifications Maximum vibration Specifications Operating 0 26 Grms at 5 Hz to 350 Hz all operational orientations Storage 1 88 Grms at 10 Hz to 500 Hz for 15 min all six sides tested Maximum shock specifications Table 14 Maximum shock speci...

Page 17: ... If the levels of particulates or gaseous pollution exceed the specified limitations and result in equipment damage or failure you may need to rectify the environmental conditions Re mediation of environmental conditions is the responsibility of the customer Table 17 Particulate contamination specifications Particulate contamination Specifications Air filtration Data center air filtration as defin...

Page 18: ...anded operating temperature specifications Table 20 Expanded operating temperature specifications Expanded operating temperature Specifications 10 of annual operating hours 5 C to 40 C 41 F to 104 F avoiding direct sunlight on the equipment NOTE Outside the standard operating temperature 10 C to 35 C 50 F to 95 F the system can operate for a maximum of 10 of its annual operating hours in temperatu...

Page 19: ... temperature restrictions Do not perform a cold startup below 5 C 41 F The specified operating temperature is based on a maximum altitude of 950 m 3 116 ft PCIe Cards are not supported on slots 1 2 and 3 A maximum of six hard drives are supported on half width systems with a 165 W processor Redundant power supplies are required Non Dell qualified peripheral cards and or peripheral cards greater th...

Page 20: ...and from iDRAC You must use the default iDRAC IP address 192 168 0 120 to configure the initial network settings including setting up DHCP or a static IP for iDRAC You can set up the IP address by using one of the following interfaces Table 21 Options to set up iDRAC IP address Interfaces Document Section iDRAC Settings utility See Dell Integrated Dell Remote Access Controller User s Guide at http...

Page 21: ...nformation about logging in to iDRAC and iDRAC licenses see the latest Integrated Dell Remote Access Controller User s Guide at http Dell com idracmanuals You can also access iDRAC by using RACADM For more information see the RACADM Command Line Interface Reference Guide and the Integrated Dell Remote Access Controller User s Guide at http Dell com idracmanuals Options to install the operating sys...

Page 22: ...eb browser cache before downloading the drivers and firmware Dell recommends that you download and install the latest BIOS drivers and systems management firmware on your system which is listed in Dell Hyperconverged Infrastructure with Microsoft Software Defined Stack Support Matrix 1 Go to http Dell com support drivers 2 In the Drivers Downloads section type the Service Tag of your system in the...

Page 23: ...RAC settings BMC settings and device settings of your system NOTE Help text for the selected field is displayed in the graphical browser by default To view the help text in the text browser press F1 You can access system setup by using two methods Standard graphical browser The browser is enabled by default Text browser The browser is enabled by using Console Redirection Viewing System Setup To vi...

Page 24: ...eters by using the iDRAC settings utility For more information about this utility see Integrated Dell Remote Access Controller 8 User s Guide at http Dell com idracmanuals Device Settings Enables you to configure device settings System BIOS You can use the System BIOS screen to edit specific functions such as boot order system password setup password set the RAID mode and enable or disable USB por...

Page 25: ... on Debug Menu Specifies the debug options Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI It also enables you to specify the boot order UEFI The Unified Extensible Firmware Interface UEFI is a new interface between operating systems and platform firmware The interface consists of data tables with platform related information also boot and runtime ser...

Page 26: ...over Specifies the hard drive that is booted in the event of a hard drive failure The devices are selected in the Hard Disk Drive Sequence on the Boot Option Setting menu When this option is set to Disabled only the first hard drive in the list is attempted to boot When this option is set to Enabled all hard drives are attempted to boot in the order selected in the Hard Disk Drive Sequence This op...

Page 27: ...e System Setup Main Menu screen click System BIOS Boot Settings 2 Click Boot Option Settings BIOS UEFI Boot Settings Boot Sequence 3 Use the arrow keys to select a boot device and use the plus and minus sign keys to move the device down or up in the order 4 Click Exit and then click Yes to save the settings on exit Network Settings You can use the Network Settings screen to modify PXE device setti...

Page 28: ... 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Network Settings 5 On the Network Settings screen click UEFI iSCSI Settings UEFI iSCSI ...

Page 29: ...s not installed in the system Password Status Locks the system password This option is set to Unlocked by default TPM Security NOTE The TPM menu is available only when the TPM module is installed Enables you to control the reporting mode of the TPM The TPM Security option is set to Off by default You can only modify the TPM Status TPM Activation and the Intel TXT fields if the TPM Status field is ...

Page 30: ... to update policy objects The BIOS allows unauthenticated programmatic transitions between modes Audit Mode In Audit Mode PK is not present The BIOS does not authenticate programmatic updates to the policy objects and transitions between modes Audit Mode is useful for programmatically determining a working set of policy objects BIOS performs signature verification on pre boot images and logs resul...

Page 31: ...changing system and setup password NOTE You cannot delete or change an existing system or setup password if the Password Status is set to Locked 1 To enter System Setup press F2 immediately after turning on or restarting your system 2 On the System Setup Main Menu screen click System BIOSSystem Security 3 On the System Security screen ensure that Password Status is set to Unlocked 4 In the System ...

Page 32: ...Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click System Information System Information details The System Information screen details are explained as follows Table 30 System Information Option Description S...

Page 33: ... in the system System Memory Speed Specifies the system memory speed System Memory Voltage Specifies the system memory voltage Video Memory Specifies the amount of video memory System Memory Testing Specifies whether the system memory tests are run during system boot Options are Enabled and Disabled This option is set to Disabled by default Memory Operating Mode Specifies the memory operating mode...

Page 34: ...ettings screen to view the processor settings and perform specific functions such as enabling virtualization technology hardware prefetcher logical processor idling and opportunistic self refresh Viewing Processor Settings To view the Processor Settings screen perform the following steps 1 Turn on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOT...

Page 35: ...ing POST based on the power and thermal delivery capabilities of the system TDP verifies the maximum heat the cooling system is needed to dissipate This option is set to Nominal by default NOTE This option is only available on certain stock keeping units SKUs of the processors X2Apic Mode Enables or disables the X2Apic mode Dell Controlled Turbo Controls the turbo engagement Enable this option onl...

Page 36: ...f the selected device For the Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode BIOS support is always enabled Model Specifies the drive model of the selected device Drive Type Specifies the type of drive attached to the SATA port Capacity Specifies the total capacity of the hard drive This field is undefined for r...

Page 37: ... Specifies the total capacity of the hard drive This field is undefined for removable media devices such as optical drives Port F Sets the drive type of the selected device For the Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode BIOS support is always enabled Model Specifies the drive model of the selected device...

Page 38: ... as optical drives Integrated Devices You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller integrated RAID controller and the USB ports Viewing Integrated Devices To view the Integrated Devices screen perform the following steps 1 Turn on or restart your system 2 Press F2 immediately after you see the following messag...

Page 39: ...tchdog Timer If your system stops responding this watchdog timer aids in the recovery of your operating system When this option is set to Enabled the operating system initializes the timer When this option is set to Disabled the default the timer does not have any effect on the system Memory Mapped I O above 4 GB Enables or disables the support for the PCIe devices that need large amounts of memor...

Page 40: ... Selects serial communication devices Serial Device 1 and Serial Device 2 in BIOS Enables the COM1 port This option is set to On with Console Redirection via COM1 by default Serial Port Address Enables you to set the port address for serial devices This option is set to Serial Device1 COM1 Serial Device 2 COM2Serial Device 1 COM2 Serial Device 2 COM1 by default NOTE You can use only Serial Device ...

Page 41: ...enable specific system performance settings such as power management Viewing System Profile Settings To view the System Profile Settings screen perform the following steps 1 Turn on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart ...

Page 42: ...tem DBPM DAPC This option is set to Disabled by default Memory Patrol Scrub Sets the memory patrol scrub frequency This option is set to Standard by default Memory Refresh Rate Sets the memory refresh rate to either 1x or 2x This option is set to 1x by default Uncore Frequency Enables you to select the Processor Uncore Frequency option Dynamic mode enables the processor to optimize power resources...

Page 43: ... details are explained as follows Table 37 Miscellaneous Settings Option Description System Time Enables you to set the time on the system System Date Enables you to set the date on the system Asset Tag Specifies the asset tag and enables you to modify it for security and tracking purposes Keyboard NumLock Enables you to set whether the system boots with the NumLock enabled or disabled This option...

Page 44: ...le various iDRAC parameters by using the iDRAC settings utility NOTE Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade For more information about using iDRAC see Dell Integrated Dell Remote Access Controller User s Guide at Dell com idracmanuals Entering the iDRAC Settings utility 1 Turn on or restart the managed system 2 Press F2 during Power ...

Page 45: ...figuring hardware and firmware and deploying the operating system see the Dell Lifecycle Controller documentation at http Dell com idracmanuals Boot Manager The Boot Manager screen enables you to select boot options and diagnostic utilities Viewing Boot Manager To enter Boot Manager 1 Turn on or restart your system Enter the result of your step here optional 2 Press F11 when you see the following ...

Page 46: ...shot BIOS boot menu enables you to select a boot device to boot from System Utilities System Utilities contains the following utilities that can be launched Launch Diagnostics BIOS Update File Explorer Reboot System PXE boot You can use the Preboot Execution Environment PXE option to boot and configure the networked systems remotely NOTE To access the PXE boot option boot the system and then press...

Page 47: ...strap while working on components inside the system NOTE To ensure proper operation and cooling all bays in the system and system fans must be populated always with a component or with a blank Before working inside your system Follow the safety guidelines listed in Safety instructions 1 Turn off the server including any attached peripherals 2 Disconnect the system from the electrical outlet and di...

Page 48: ...per channel regardless of rank count If memory modules with different speeds are installed they will operate at the speed of the slowest installed memory module s or slower depending on system DIMM configuration Populate memory module sockets only if a processor is installed For single processor systems sockets A1 to A8 are available For dual processor systems sockets A1 to A8 and sockets B1 to B8...

Page 49: ...against a multi bit uncorrectable error NOTE Both Advanced ECC Lockstep and Optimizer modes support memory sparing Memory mirroring Memory mirroring offers the strongest memory module reliability mode compared to all other modes providing improved uncorrectable multi bit failure protection In a mirrored configuration the total available system memory is one half of the total installed physical mem...

Page 50: ...D0 CPU1 CH2 D0 A6 A5 A4 A8 A7 A1 A2 A3 CPU2 CH5 D0 CPU2 CH4 D0 CPU2 CH3 D0 CPU2 CH3 D1 CPU2 CH0 D1 CPU2 CH0 D0 CPU2 CH1 D0 CPU2 CH2 D0 B6 B5 B4 B8 B7 B1 B2 B3 CPU2 CH5 CH4 CH3 CH1 CH2 CH0 CH5 CH4 CH3 CH1 CH2 CH0 Figure 5 Memory slot locations 50 Installing and removing server components ...

Page 51: ...0 A2 D0 A3 D0 A4 D1 A8 D0 A5 D0 A6 1LM DDR4 DRE DO DRE DRE DO DO DO DO 1LM DDR4 DR NR DO DO DR NR DO DO DR DDR4 required DRE DDR4 required But plugging in either one slot is allowed Then the other 2 slots become DDR4 optional DO DDR4 optional NR NVDIMM required NO NVDIMM optional Removing memory module CAUTION Many repairs may only be done by a certified service technician You should only perform ...

Page 52: ...ach memory module by the card edges ensuring not to touch the middle of the memory module or metallic contacts 2 Press down on the two memory module locking latches The memory module partially ejects 3 Lift the memory module Figure 6 Removing the memory module 1 Install the new memory module 2 Complete the procedure listed in After working inside your system Installing memory module 1 Ensure that ...

Page 53: ...le blank The locking latches should automatically close over the edges of the memory module when fully inserted into the slot Figure 7 Installing the memory module 1 Complete the procedure listed in After working inside your system 2 Press F2 to start System Setup and check the System Memory setting The System Memory value should reflect the newly installed memory If the value is incorrect one or ...

Page 54: ... the procedure listed in the Before working inside your system section 4 Before upgrading your system download the latest system BIOS version from http dell com support and follow the instructions included in the compressed download file to install the update on your system NOTE You can update the system BIOS using the Lifecycle Controller For more information about Dell Lifecycle controller see h...

Page 55: ...ructions 2 Before upgrading your system download the latest system BIOS version from http dell com support and follow the instructions included in the compressed download file to install the update on your system NOTE You can update the system BIOS using the Lifecycle Controller For more information about Dell Lifecycle controller see http dell com idracmanuals 3 Complete the procedure listed in B...

Page 56: ...After working inside your system Installing processor 1 Ensure that you read the Safety instructions 2 Before upgrading your system download the latest system BIOS version from http dell com support and follow the instructions included in the compressed download file to install the update on your system NOTE You can update the system BIOS using the Dell Lifecycle Controller 3 Complete the procedur...

Page 57: ...ing inside your system Installing heat sink 1 Ensure that you read the Safety instructions 2 Keep the 2 Phillips screwdriver handy 3 Before upgrading your system download the latest system BIOS version from http dell com support and follow the instructions included in the compressed download file to install the update on your system NOTE You can update the system BIOS using the Dell Lifecycle Cont...

Page 58: ...he marked corner on the heat sink with the correlating location on the processor carrier 3 Press the heat sink to lock it on the processor carrier Figure 15 Inserting the heat sink in a processor tray assembly 58 Installing and removing server components ...

Page 59: ...he server board until it is seated firmly in place 6 In the marked order tighten the retaining screws to secure the processor assembly Figure 17 Installing the processor assembly Table 42 Assembly material Description Description Quantity Torque lbs inch CPU HSK screw 2 12 0 2 7 Install the air shroud between the heat sinks Make sure the air shroud is locked in place Installing and removing server...

Page 60: ...tem Event Log SEL event is logged if an expansion card riser is unsupported or missing It does not prevent your system from turning on and no BIOS POST message or F1 F2 pause is displayed Expansion card installation guidelines Depending on your system configuration the following PCI Express PCIe generation 3 expansion cards are supported Table 43 Expansion card guidelines Slot Expansion card type ...

Page 61: ...ertified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in...

Page 62: ...propriate riser slot Remove the riser blank only if you are installing a riser Installing expansion card into slot 4 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not autho...

Page 63: ... done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelin...

Page 64: ...ds 5 Exit the System Setup Installing system battery WARNING There is a danger of a new battery exploding if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer See your safety information for additional details CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple...

Page 65: ... Time and Date fields 5 Exit the System Setup Hard drive For more information on hard drives see the 512e and 4Kn Disk Formats whitepaper and 4K Sector HDD FAQ document at http Dell com dssmanuals All hard drives are connected to the server board through the hard drive backplane Hard drives are supplied in hot swappable hard drive carriers that fit in the hard drive slots CAUTION Before attempting...

Page 66: ...ollow the safety guidelines listed in the Safety instructions section 2 Complete the procedure listed in Before working inside your system CAUTION To maintain proper system cooling all empty hard drive slots must have hard drive blanks installed 1 Loosen the thumb screw 2 Slide the HDD assembly out and pull up to remove Figure 21 Removing the 2 5 inch HDD assembly 3 Remove the screws securing the ...

Page 67: ... Follow the safety guidelines listed in the Safety instructions section 2 Complete the procedure listed in Before working inside your system 1 Align the HDD with the HDD carrier Make sure the connectors are facing the front Make sure the connectors are positioned as demonstrated in the following illustration 2 Secure the HDD with the provided screws Installing and removing server components 67 ...

Page 68: ...sembly material Description Quantity Torque lbs inch M3 screw 4 1 per HDD 6 0 2 3 Align the HDD assembly in the chassis 4 Install the HDD assembly and slide it to seat properly 5 Secure with the thumb screw 68 Installing and removing server components ...

Page 69: ...ection 2 Complete the procedure listed in Before working inside your system CAUTION To maintain proper system cooling all empty hard drive slots must have hard drive blanks installed 1 Grasp the tray handle with one hand and use your thumb to push the plunger up to release the HDD tray 2 Continue to hold the plunger and use the tray handle to pull the tray out from the chassis Installing and remov...

Page 70: ...Figure 25 Releasing the HDD tray 3 Remove the HDD tray from the server 70 Installing and removing server components ...

Page 71: ...Figure 26 Removing the HDD tray 4 Grasp the locking lever on the HDD carrier 5 Rotate the locking lever to a 90 angle The HDD disengages from the backplane Installing and removing server components 71 ...

Page 72: ...5 inch HDD assembly 6 Lift the HDD assembly up to remove from the chassis 7 Remove the screws securing the HDD to the HDD carrier 8 Lift up the HDD to separate it from the HDD carrier 72 Installing and removing server components ...

Page 73: ...ay 1 Follow the safety guidelines listed in the Safety instructions section 2 Complete the procedure listed in Before working inside your system 1 Align the HDD in the HDD carrier Make sure the screw holes on the HDD are aligned with the screw holes on the HDD carrier 2 Place the HDD in the HDD carrier and secure with the provided screws Installing and removing server components 73 ...

Page 74: ...cription Quantity Torque lbs inch 6 32 screw 4 1 per HDD 6 0 2 3 Grasp the locking lever on the HDD carrier and pull up to a 90 angle 4 Lower the HDD assembly in place and align the studs with the slots on the partition walls 74 Installing and removing server components ...

Page 75: ...Figure 30 Installing the 3 5 inch HDD assembly 5 Lower the locking lever until it touches the stop point on the HDD carrier Installing and removing server components 75 ...

Page 76: ...he 3 5 inch HDD assembly 6 Install the HDDs on the HDD tray 7 Push the HDD tray in until it is fully seated in the chassis The HDD tray locks in place after it is properly seated 76 Installing and removing server components ...

Page 77: ...aintain proper system cooling all empty hard drive slots must have hard drive blanks installed 1 Grasp the tray handle with one hand and use your thumb to push the plunger up to release the HDD tray 2 Continue to hold the plunger and use the tray handle to pull the tray out from the chassis 3 Remove the HDD tray from the server 4 Grasp the locking lever on the HDD carrier 5 Rotate the locking leve...

Page 78: ...Figure 33 Unlocking the 2 5 inch HDD assembly 6 Lift the HDD assembly up to remove from the chassis 78 Installing and removing server components ...

Page 79: ...4 Removing the 2 5 inch HDD assembly 7 Remove the screws securing the HDD assembly to the HDD carrier 8 Lift up the HDD assembly to separate it from the HDD carrier Installing and removing server components 79 ...

Page 80: ... 35 Removing the 2 5 inch HDD assembly from the HDD carrier 9 Remove the screws securing the HDD to the adapter bracket 10 Remove the HDD from the adapter bracket 80 Installing and removing server components ...

Page 81: ...ray 1 Follow the safety guidelines listed in the Safety instructions section 2 Complete the procedure listed in Before working inside your system 1 Align the HDD in the adapter bracket Make sure the screw holes on the HDD are aligned with the screw holes on the adapter bracket 2 Secure the HDD and adapter bracket with the provided screws Installing and removing server components 81 ...

Page 82: ...inch M3 screw 2 1 per HDD 6 0 2 3 Align the HDD assembly in the HDD carrier Make sure the screw holes on the HDD assembly are aligned with the screw holes on the HDD carrier 4 Place the HDD assembly in the HDD carrier and secure with the provided screws 82 Installing and removing server components ...

Page 83: ...ly material Description Quantity Torque lbs inch M3 screw 5 1 per HDD 6 0 2 5 Grasp the locking lever on the HDD carrier and pull up to a 90 angle 6 Lower the HDD assembly in place and align the studs with the slots on the partition walls Installing and removing server components 83 ...

Page 84: ...Figure 39 Installing the 2 5 inch HDD assembly 7 Lower the locking lever until it touches the stop point on the HDD carrier 84 Installing and removing server components ...

Page 85: ... system to communicate Removing server board CAUTION Do not attempt to remove the TPM plug in module from the server board Once the TPM plug in module is installed it is cryptographically bound to that specific server board Any attempt to remove an installed TPM plug in module breaks the cryptographic binding and it cannot be reinstalled or installed on another server board 1 Follow the safety gui...

Page 86: ...ir duct 2 Remove the air duct Figure 41 Removing the air duct 3 Disconnect all cables from the server board 4 Remove the securing screws from the server board 5 Disconnect the cable clip rings NOTE The location of cable clips may differ depending on the models 86 Installing and removing server components ...

Page 87: ...vent damage to the components and I O ports on the front CAUTION Do not lift the server board by holding a memory module slot any other connector or component 7 Pull the server board back to release the I O ports from the chassis and lift the server board out to remove 8 Place the server board in an antistatic bag Installing and removing server components 87 ...

Page 88: ...ation about the TPM see the Trusted platform module section NOTE The TPM plug in module once installed is attached to the server board and cannot be removed In the event of a server board replacement a TPM plug in module is provided along with the server board for all systems that have a TPM 3 Align the I O ports on the server board with the front of the server 4 Angle the server board into the I ...

Page 89: ...8 Insert the cable clips in the marked location and secure with the provided screws 9 Attach the remaining screws to secure the server board to the chassis 10 Connect all cables to the server board NOTE The location of cable clips may differ depend on the models Installing and removing server components 89 ...

Page 90: ...Quantity Torque lbs inch M3 screw 7 6 0 2 Special screw A 1 6 0 2 11 Align the air duct with the standoffs on the chassis 12 Press down the air duct Make sure the air duct is fully seated on the chassis and locked with the standoffs 90 Installing and removing server components ...

Page 91: ...ys into devices Software can use a Trusted Platform Module to authenticate hardware devices Because each TPM chip has a unique and secret RSA key which is embedded during the manufacture of the TPM and it is capable of performing platform authentication operation CAUTION Do not attempt to remove the Trusted Platform Module TPM from the server board After the TPM is installed it is cryptographicall...

Page 92: ...Removal and installation procedures should be performed only by Dell certified service technicians 1 Follow the safety guidelines listed in the Safety instructions section 2 Complete the procedure listed in Before working inside your system 3 Remove the PCIe card 1 Align the trust platform module into the server board connector and insert it NOTE To locate the TPM connector on the server board see...

Page 93: ...r TXT users 1 While booting your system press F2 to enter System Setup 2 On the System Setup Main Menu screen click System BIOS System Security Settings 3 From the TPM Security option select On with Pre boot Measurements 4 From the TPM Command option select Activate 5 Save the settings 6 Restart your system 7 Enter System Setup again 8 On the System Setup Main Menu screen click System BIOS System ...

Page 94: ...l Lifecycle Controller based restore options Press F10 to restore data from a previously created Hardware Server Profile After the restore process is complete BIOS prompts to restore the system configuration data 3 Perform one of the following steps Press Y to restore the Service Tag license and diagnostics information After the restore process is complete BIOS prompts to restore the system config...

Page 95: ...your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Complete the procedure listed in Before working inside your system 1 ...

Page 96: ...ide your system Supercaps Removing Microsemi supercap 1 Follow the safety guidelines listed in the Safety instructions section 2 Complete the procedure listed in Before working inside your system 1 Pull the latch to unlock the supercap assembly 2 Slide the supercap assembly out and pull up to remove 96 Installing and removing server components ...

Page 97: ...Figure 51 Removing the supercap assembly 3 Remove the cable from the indentation on the supercap holder Installing and removing server components 97 ...

Page 98: ...rom holder 4 Press the release latch to release the supercap 5 After the battery clears the clip on the release latch angle the free end out of the holder 6 Slide the battery out and pull the cable through 98 Installing and removing server components ...

Page 99: ...lete the procedure listed in After working inside your system Installing Microsemi supercap 1 Follow the safety guidelines listed in the Safety instructions section Safety instructions 2 Complete the procedure listed in Before working inside your system 1 Locate the place holder Installing and removing server components 99 ...

Page 100: ... the cable through the holder 3 Angle the cable through the holder and slide in place Make sure the cable is not caught underneath the battery 4 Push the raised end of the battery into the holder 100 Installing and removing server components ...

Page 101: ...55 Installing the supercap 5 Insert the battery cable through the indentation on the supercap holder The battery cable is secured after it is installed in the slit Installing and removing server components 101 ...

Page 102: ...Figure 56 Inserting the supercap cable in holder 6 Align the supercap assembly in the chassis 7 Install the supercap assembly and slide to seat properly 102 Installing and removing server components ...

Page 103: ...side your system Removing Broadcom supercap 1 Follow the safety guidelines listed in the Safety instructions section 2 Complete the procedure listed in Before working inside your system 1 Locate the supercap battery and disconnect the supercap cable Installing and removing server components 103 ...

Page 104: ...Figure 58 Locating the supercap 2 Grasp the one end of the battery and lift it up to remove it from the holder 104 Installing and removing server components ...

Page 105: ...nstalling Broadcom supercap 1 Follow the safety guidelines listed in the Safety instructions section 2 Complete the procedure listed in Before working inside your system 1 Locate the place holder in the assigned location The screw holes on the chassis and holder align when the holder is placed correctly Installing and removing server components 105 ...

Page 106: ...Figure 60 Locating the supercap 2 Insert the screws in the holder and tighten to secure the holder in place 106 Installing and removing server components ...

Page 107: ...mbly material Description Quantity Torque lbs inch M3 Screw 3 6 0 2 3 Position the cable to allow access for front side routing 4 Insert the battery into the holder and gently press it down until it is secured Installing and removing server components 107 ...

Page 108: ... working inside your system 1 Remove the securing screws from the mezzanine card assembly 2 Remove the mezzanine card assembly from the chassis NOTE You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The covers also keep dust and dirt out of the system and aid in proper cooling and airflow insid...

Page 109: ...Figure 63 Removing the mezzanine card assembly 3 Remove the bridge board from the mezzanine card assembly Installing and removing server components 109 ...

Page 110: ...ving the bridge board from the mezzanine card 4 Remove the securing screws from the mezzanine brackets 5 Remove the support bracket and slot cover from the mezzanine card 110 Installing and removing server components ...

Page 111: ...your system Installing mezzanine card 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 1 Align the holes on mezzanine card with the holes on support bracket and slot cover 2 Secure the support bracket and slot cover with screws Installing and removing server components 111 ...

Page 112: ...racket and slot cover Table 50 Assembly material Description Quantity Torque lbs inch 6 32 screw 3 6 0 2 3 Align the bridge board with the mezzanine card connector 4 Install the bridge board 112 Installing and removing server components ...

Page 113: ...card assembly with the screw posts on the chassis and the connector on the server board 6 Press the mezzanine card assembly into the server board connector until it is fully seated 7 Secure the mezzanine card assembly with provided screws Installing and removing server components 113 ...

Page 114: ...the procedure listed in Before working inside your system 1 Remove the securing screws from the Mini PERC assembly 2 Remove the Mini PERC assembly from the chassis NOTE You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The covers also keep dust and dirt out of the system and aid in proper cooli...

Page 115: ...Figure 69 Removing the Mini PERC assembly 3 Remove the bridge board from the Mini PERC assembly Installing and removing server components 115 ...

Page 116: ... from the Mini PERC assembly 4 Loosen the captive screws securing the Mini PERC cable and the Mini PERC card 5 Remove the Mini PERC cable 6 Grasp the ends of the Mini PERC card and remove it 116 Installing and removing server components ...

Page 117: ...Figure 71 Removing the Mini PERC cable and card 7 Remove the screws securing the riser board 8 Remove the bezel and riser board from the mezzanine bracket Installing and removing server components 117 ...

Page 118: ...ing Mini PERC 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 1 Align the holes on riser board with the holes on mezzanine brackets 2 Secure the mezzanine brackets with screws 3 Align the bezel with the mezzanine bracket and install 118 Installing and removing server components ...

Page 119: ...3 6 0 2 4 Align the Mini PERC on the riser board making sure the screw holes line up 5 Install the Mini PERC card on the bezel and riser board 6 Place the PERC cable over the Mini PERC connectors and install 7 Secure the Mini PERC cable and the Mini PERC with the captive screws Installing and removing server components 119 ...

Page 120: ...rd and cable on the bracket Table 53 Assembly material Description Quantity Torque lbs inch FIX screw 2 6 0 2 8 Align the bridge board with the riser board connector 9 Install the bridge board 120 Installing and removing server components ...

Page 121: ...embly over and align it with the screw posts on the chassis and the connector on the server board 11 Press the Mini PERC assembly into the server board connector until it is fully seated 12 Secure the Mini PERC assembly with the provided screws Installing and removing server components 121 ...

Page 122: ... Complete the procedure listed in Before working inside your system 1 Remove the securing screws from the PCIe M 2 assembly 2 Remove the PCIe M 2 assembly from the chassis NOTE You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The covers also keep dust and dirt out of the system and aid in prop...

Page 123: ...Figure 77 Removing the PCIe M 2 assembly 3 Remove the bridge board from the PCIe M 2 assembly Installing and removing server components 123 ...

Page 124: ...ard from the mezzanine card 4 Flip over the PCIe M 2 assembly 5 Loosen the screw securing the PCIe M 2 card to the M 2 SSD board 6 The M 2 SSD board pops up Grasp the card and slide it out 124 Installing and removing server components ...

Page 125: ...gure 79 Removing the M 2 SSD board 7 Remove the securing screws from the mezzanine brackets 8 Remove the support bracket and slot cover from the PCIe M 2 card Installing and removing server components 125 ...

Page 126: ...r system Installing x8 PCIe M 2 card 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 1 Align the holes on the PCIe M 2 card with the holes on support bracket and slot cover 2 Secure the support bracket and slot cover with screws 126 Installing and removing server components ...

Page 127: ... 6 0 2 3 Flip over the PCIe M 2 assembly 4 Align the M 2 SSD board with the protrusion in the PCIe M 2 card 5 Insert the M 2 SSD until it is fully seated in the connector 6 Lower the M 2 SSD board and hold it in place 7 Secure the M 2 SSD board to the PCIe M 2 card with the captive screw Installing and removing server components 127 ...

Page 128: ...Figure 82 Installing the M 2 SSD board 8 Align the bridge board in the PCIe M 2 card connector 9 Install the bridge board 128 Installing and removing server components ...

Page 129: ...Ie M 2 assembly with the screw posts on the chassis and the connector on the server board 11 Press the PCIe M 2 assembly into the server board connector until it is fully seated 12 Secure the PCIe M 2 assembly with provided screws Installing and removing server components 129 ...

Page 130: ...e the procedure listed in Before working inside your system 1 Remove the securing screws from the SATA M 2 assembly 2 Remove the SATA M 2 assembly from the chassis NOTE You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The covers also keep dust and dirt out of the system and aid in proper cooli...

Page 131: ...Figure 85 Removing the SATA M 2 assembly 3 Remove the bridge board from the SATA M 2 assembly Installing and removing server components 131 ...

Page 132: ...oard from the mezzanine card 4 Flip over the SATA M 2 assembly 5 Loosen the screw securing the SATA M 2 card and M 2 SSD board 6 The M 2 SSD board pops up Grasp the board and slide it out 132 Installing and removing server components ...

Page 133: ...gure 87 Removing the M 2 SSD board 7 Remove the securing screws from the mezzanine brackets 8 Remove the support bracket and slot cover from the SATA M 2 card Installing and removing server components 133 ...

Page 134: ...r system Installing x8 SATA M 2 card 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 1 Align the holes on the SATA M 2 card with the holes on support bracket and slot cover 2 Secure the support bracket and slot cover with screws 134 Installing and removing server components ...

Page 135: ... 6 0 2 3 Flip over the SATA M 2 assembly 4 Align the M 2 SSD board with the protrusion in the SATA M 2 card 5 Insert the M 2 SSD until it is fully seated in the connector 6 Lower the M 2 SSD board and hold it in place 7 Secure the M 2 SSD board to the SATA M 2 card with the captive screw Installing and removing server components 135 ...

Page 136: ...Figure 90 Installing the M 2 SSD board 8 Align the bridge board in the SATA M 2 card connector 9 Install the bridge board 136 Installing and removing server components ...

Page 137: ...TA M 2 assembly with the screw posts on the chassis and the connector on the server board 11 Press the SATA M 2 assembly into the server board connector until it is fully seated 12 Secure the SATA M 2 assembly with provided screws Installing and removing server components 137 ...

Page 138: ...ter working inside your system Removing x16 PCIe M 2 card 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 1 Loosen the captive screw securing the PCIe M 2 card 2 Unlock the hook from the PCIe M 2 card and remove the PCIe M 2 card form the server board 138 Installing and removing server components ...

Page 139: ...Figure 93 Removing the PCIe M 2 card 3 Remove the screw securing the PCIe M 2 card and M 2 SSD board 4 Rotate the M 2 SSD board out and remove Installing and removing server components 139 ...

Page 140: ...Figure 94 Removing the M 2 SSD board 5 Remove the securing screw from the PCIe M 2 card 6 Remove the PCIe bracket from the PCIe M 2 card 140 Installing and removing server components ...

Page 141: ...ng inside your system Installing x16 PCIe M 2 card 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 1 Align the PCIe bracket with the PCIe M 2 card 2 Secure the PCIe bracket with the provided screws Installing and removing server components 141 ...

Page 142: ...e lbs inch M3 screw 1 6 0 2 3 Align the M 2 SSD board with the protrusion in the PCIe M 2 card 4 Insert the M 2 SSD until it is fully seated in the connector 5 Lower the M 2 SSD board and hold it in place 6 Insert the screws and tighten to secure 142 Installing and removing server components ...

Page 143: ...x 4 5 mm 2 2 4 2 7 7 Align the PCIe M 2 card with the connector on the server board 8 Press the PCIe M 2 card into the server board connector until it is fully seated Make sure the hook is locked the PCIe M 2 card 9 Tighten the captive screw on the PCIe bracket Installing and removing server components 143 ...

Page 144: ...SATA M 2 card 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 1 Loosen the captive screw securing the SATA M 2 card 2 Unlock the hook from the SATA M 2 card and remove the SATA M 2 card form the server board 144 Installing and removing server components ...

Page 145: ...Figure 99 Removing the SATA M 2 card 3 Remove the screw securing the SATA M 2 card and M 2 SSD board 4 Rotate the M 2 SSD board out and remove Installing and removing server components 145 ...

Page 146: ...Figure 100 Removing the M 2 SSD board 5 Remove the securing screw from the SATA M 2 card 6 Remove the PCIe bracket from the SATA M 2 card 146 Installing and removing server components ...

Page 147: ...ing inside your system Installing x16 SATA M 2 card 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 1 Align the PCIe bracket with the SATA M 2 card 2 Secure the PCIe bracket with the provided screws Installing and removing server components 147 ...

Page 148: ...ue lbs inch M3 screw 1 6 0 2 3 Align the M 2 SSD board with the protrusion in the SATA M 2 card 4 Insert the M 2 SSD until it is fully seated in the connector 5 Lower the M 2 SSD board and hold it in place 6 Insert the screws and tighten to secure 148 Installing and removing server components ...

Page 149: ... x 4 5 mm 2 2 4 2 7 7 Align the SATA M 2 card with the connector on the server board 8 Press the SATA M 2 card into the server board connector until it is fully seated Make sure the hook is locked the SATA M 2 card 9 Tighten the captive screw on the PCIe bracket Installing and removing server components 149 ...

Page 150: ...ard Removing PCIe card 1 Follow the safety guidelines listed in the Safety instructions section 2 Complete the procedure listed in Before working inside your system 1 Remove the securing screws from the PCIe card assembly 2 Remove the PCIe card assembly from the chassis 150 Installing and removing server components ...

Page 151: ...he riser board NOTE You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The covers also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Installing and removing server components 151 ...

Page 152: ...Figure 106 Removing the PCIe card 5 Remove the securing screws from the riser board 6 Remove the riser board from the riser bracket 152 Installing and removing server components ...

Page 153: ...n the After working inside your system 2 Complete the procedure listed in Before working inside your system 1 Remove the screws securing the riser bracket 2 Remove the riser bracket from the chassis NOTE The PCIe bracket is customized for this system Retain the bracket if replacing a new PCIe card for use with the new PCIe card 3 Align the holes on riser board with the holes on riser bracket 4 Sec...

Page 154: ...ert the PCIe card in the connector on the riser board 7 Secure the PCIe card with the provided screw NOTE You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The covers also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 154 Installing and removing se...

Page 155: ...6 32 screw 1 6 0 2 8 Align the PCIe card assembly with the screw posts on the chassis and the connector on the server board 9 Press the PCIe card assembly into the server board connector until it is fully seated 10 Secure the PCIe card assembly with the provided screws Installing and removing server components 155 ...

Page 156: ...1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 1 Remove the securing screws from the OCP card assembly 2 Remove the OCP card assembly from the chassis NOTE You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The covers also keep...

Page 157: ...Figure 111 Removing the OCP card assembly 3 Remove the bridge board from the OCP card assembly Installing and removing server components 157 ...

Page 158: ...rom the OCP card 5 Grasp the rearside of the OCP card and lift it up to clear the connector on the transfer board Do not remove it completely 6 Slide the OCP card out to allow the ports on the OCP card to clear the bracket 7 Remove the OCP card 158 Installing and removing server components ...

Page 159: ...ng the OCP card 8 Remove the securing standoff screw from the transfer board 9 Slide the transfer board to release it from the securing pin on the OCP bracket and remove it Installing and removing server components 159 ...

Page 160: ...you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 1 Align the slits on the transfer board with the securing pins on the OCP bracket 2 Slide the transfer board into the pins until the securing holes on the transfer board and OCP bracket align 3 Secure the transfer board with a standoff screw 160 Installing and removing server components ...

Page 161: ... 4 Angle the OCP card over the OCP bracket and insert the ports in the slots on the bracket 5 Align the connectors on the OCP card with the slot on the transfer board and lower the OCP card in place Gently press it in place to seat it correctly 6 Secure the OCP card with screws Installing and removing server components 161 ...

Page 162: ...e OCP card Table 67 Assembly material Description Quantity Torque lbs inch 6 32 screw 3 6 0 2 7 Align the bridge board with the transfer board connector 8 Install the bridge board 162 Installing and removing server components ...

Page 163: ...sembly over and align it with the screw posts on the chassis and the connector on the server board 10 Press the OCP card assembly into the server board connector until it is fully seated 11 Secure the OCP card assembly with provided screws Installing and removing server components 163 ...

Page 164: ...rocedure listed in After working inside your system Removing OCP card from slot 3 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 3 Remove the mezzanine card 1 Remove the securing screws from the slot cover 2 Remove the slot cover 164 Installing and removing server components ...

Page 165: ...ck of the OCP card and tilt upward Do not lift the back of the OCP card completely to prevent damage to the components and I O ports on the front 5 Pull the OCP card back to release the I O ports from the chassis and lift the OCP card out to remove Installing and removing server components 165 ...

Page 166: ...fety instructions 2 Complete the procedure listed in Before working inside your system 1 Align the I O ports on the OCP card with the front of the server 2 Angle the OCP card into the I O ports Make sure the ports on the OCP card are seated correctly in the chassis 3 Gently lower the OCP card and press the OCP card into the server board connector until it is fully seated 166 Installing and removin...

Page 167: ...2 1 Figure 121 Installing the OCP card 4 Align the slot cover with the chassis 5 Secure the slot cover with the provided screws Installing and removing server components 167 ...

Page 168: ...d in After working inside your system 3M riser card Removing 3M riser card 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 3 Remove the mezzanine card 1 Remove the securing screws from the front 3M riser assembly 2 Remove the front 3M riser assembly from the chassis 168 Installing and removing server components ...

Page 169: ...Figure 123 Removing the front 3M riser assembly 3 Remove the securing screws from the 3M riser card 4 Remove the 3M riser card from the riser bracket Installing and removing server components 169 ...

Page 170: ...front 3M riser card 5 Loosen the captive screw securing the rear 3M riser card 6 Unlock the hook from the rear 3M riser card and remove the rear 3M riser card form the server board 170 Installing and removing server components ...

Page 171: ...e 125 Removing the front 3M riser card 7 Remove the securing screws from the PCIe bracket 8 Remove the rear 3M riser card located in slot 5 from the PCIe bracket Installing and removing server components 171 ...

Page 172: ...ard Installing 3M riser card 1 Ensure that you read the Safety instructions 2 Read and understand the cable routing plan in Cable routing overview 3 Complete the procedure listed in Before working inside your system Cable routing overview The following routing plan is available for the 3M riser card installation To ensure correct cable position see Figure 128 for further details 172 Installing and...

Page 173: ...e the riser bracket from the chassis NOTE The PCIe bracket is customized for this system Retain the bracket if replacing with a new PCIe card 3 Align the holes on riser board with the holes on riser bracket 4 Secure the riser board with screws Installing and removing server components 173 ...

Page 174: ...crew 2 6 0 2 5 Align the front 3M riser assembly with the screw posts on the chassis and the slot 4 connector on the server board 6 Press the front 3M riser assembly into the server board connector until it is fully seated 7 Secure the front 3M riser assembly with the provided screws 174 Installing and removing server components ...

Page 175: ... assembly Table 71 Assembly material Description Quantity Torque lbs inch 6 32 screw 2 6 0 2 8 Align the PCIe bracket with the rear 3M riser card 9 Secure the PCIe bracket with the provided screws Installing and removing server components 175 ...

Page 176: ...0 2 10 Align the rear 3M riser card with the slot 5 connector on the server board 11 Press the rear 3M riser card into the server board connector until it is fully seated Make sure the hook is locked the rear 3M riser card 12 Tighten the captive screw on the PCIe bracket 176 Installing and removing server components ...

Page 177: ...authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working insid...

Page 178: ...he riser board NOTE You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The covers also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 178 Installing and removing server components ...

Page 179: ...Figure 133 Removing the NPIO card 6 Remove the securing screws from the riser board 7 Remove the riser board from the riser bracket Installing and removing server components 179 ...

Page 180: ...listed in the After working inside your system 2 Complete the procedure listed in Before working inside your system 1 Remove the screws securing the riser bracket 2 Remove the riser bracket from the chassis NOTE The PCIe bracket is customized for this system Retain the bracket if replacing a new PCIe card for use with the new PCIe card 3 Align the holes on riser board with the holes on riser brack...

Page 181: ...ert the NPIO card in the connector on the riser board 7 Secure the NPIO card with the provided screw NOTE You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The covers also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Installing and removing server...

Page 182: ...6 32 screw 1 6 0 2 8 Align the NPIO card assembly with the screw posts on the chassis and the connector on the server board 9 Press the NPIO card assembly into the server board connector until it is fully seated 10 Secure the NPIO card assembly with the provided screws 182 Installing and removing server components ...

Page 183: ... Installing the NPIO card assembly Table 75 Assembly material Description Quantity Torque lbs inch 6 32 screw 2 6 0 2 11 Connect the cables to the NPIO card assembly Installing and removing server components 183 ...

Page 184: ...in the documentation for the card Node power distribution board NPDB Removing NPDB 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 1 Disconnect all cables from the NPDB 2 Remove the securing screw from the NPDB 3 Lift the NPDB to remove from the chassis 184 Installing and removing server components ...

Page 185: ...sted in After working inside your system Installing NPDB Ensure that you read the Safety instructions 1 Align the screw holes on the NPDB to the screw posts on the chassis 2 Lower the NPDB in place 3 Secure the NPDB with the screws Installing and removing server components 185 ...

Page 186: ...ure 140 Installing the NPDB Table 76 Assembly material Description Quantity Torque lbs inch 6 32 screw 4 6 0 2 4 Connect all cables from the server to the NPDB 186 Installing and removing server components ...

Page 187: ... backplane 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 3 Remove the 3 5 inch or 2 5 inch hot swappable HDDs 1 Pull up the latches on each side to release and remove the plastic clip at the top of HDD backplane Installing and removing server components 187 ...

Page 188: ...Removing the plastic clip 2 Disconnect the power or signal cable connectors from both sides of the HDD backplane 3 Lift up the HDD backplane to remove from the chassis 188 Installing and removing server components ...

Page 189: ...sure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 1 Align the HDD backplane over the chassis making sure the HDD connection slots on the backplane are positioned on the bottom 2 Slide the HDD backplane in place and press down to seat the backplane properly Installing and removing server components 189 ...

Page 190: ...alling the HDD backplane 3 Install the plastic clip over the HDD backplane and chassis brace 4 Press down on the locking latches to secure the HDD backplane on the chassis 190 Installing and removing server components ...

Page 191: ... system SAS expander board Removing SAS expander board 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 1 Remove the screw securing the SAS expander board 2 Slide the SAS expander board as shown in the figure 3 Remove the SAS expander board Installing and removing server components 191 ...

Page 192: ...board 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 1 Align the locking wells on the SAS expander board to the locking posts on the chassis 2 Install the SAS expander board and slide as shown in the following illustration 3 Secure with the provided screw 192 Installing and removing server components ...

Page 193: ...e that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 3 Remove the 3 5 inch or 2 5 inch hot swappable HDDs 1 Locate the power cable connecting the CMA to the NPDB Disconnect it from the NPDB 2 Locate the signal cables connected to the PCIe raid or Mini PERC slot see your specific configuration for the connection type Disconnect the signal cabl...

Page 194: ... cables should now be on the tray side of the chassis 5 Remove the CMA screw connected to the rear of the hard drive tray 6 Disconnect the cables from the SAS expander board and pull them out of the hard drive tray 7 Remove the CMA from the chassis Make sure the cable ends do not catch on any components during removal to avoid damaging the server or the cables 194 Installing and removing server co...

Page 195: ...re listed in After working inside your system Installing CMA in the hard drive tray 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system 1 Orient the CMA assembly as shown in Figure XX Installing and removing server components 195 ...

Page 196: ...e hard drive tray and align with the connectors on the SAS expander board 3 Attach the end of the CMA arm over the flange on the supporting wall and insert the CMA screw 4 Grasp the cables on the remaining side and run them through the middle wall of the chassis 5 Align the CMA arm with the screw hole on the rear of the chassis 196 Installing and removing server components ...

Page 197: ...2 6 Connect the signal cable to either the PCIe raid or Mini PERC slots This step is dependent on the specific configuration 7 Connect the power cable to the NPDB 1 Install the 3 5 inch or 2 5 inch hot swappable HDD 2 Complete the procedure listed in After working inside your system Installing and removing server components 197 ...

Page 198: ...additional test options to provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing Running the Embedded System Diagnostics from Boot Manager Run the Embedded System Diagnostics ePSA if your system does not boot 1 When the system is booting press F10 2 Use ...

Page 199: ...formation of all detected devices Results Displays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded Using system diagnostics 199 ...

Page 200: ...ector J_OCP_A J_OCP_B 25 PMBUS connector J_PMBUS 4 SATA x8 connector SATA1 26 CPLD JTAG connector J_CPLD_JTAG 5 SATA x6 connector SATA2 27 Internal USB connector INTERNAL_USB1 6 Lewisburg 2 U_LBG 28 PCIe x16 main riser connector J_PCIE_RISER 7 DIMM slot CPU 1 29 BIOS socket U_SPI_BIOS_SKT 8 DIMM slot CPU 2 30 SPIVU debug connector J_SPIVU1 9 CPU 2 J_CPU2_A J_CPU2_B 31 iDRAC uboot SPI socket U_BMC_...

Page 201: ... 36 Power button SW1 15 NVMe connector J_NMVE_B1 37 Shared RJ 45 connector RJ45 16 G5 control connector J_G5_CTRL 38 Mini DP connector DP_PORT 17 Interposer connector J_INTERPOSESR 39 TPM socket TPM 18 DIMM slot CPU 2 40 iDRAC management USB DEBUG_USB1 19 PCIe x16 buried riser connector J_M2_RISER 41 SFP connector 2 SFP2 20 DIMM slot CPU 1 42 SFP connector 1 SFP1 21 CPU 1 43 UID LED LED3 22 Merge ...

Page 202: ... Troubleshooting list Table 81 Troubleshooting list Issue description Root cause Troubleshooting step KVM test failure Incompatible brand ATEN cs1758 Suggested KVM types ATEN cs1308 ATEN cs1732b 9 202 Troubleshooting your system ...

Page 203: ...r customized support a Enter your system Service Tag in the Enter your Service Tag field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed 5 For contact details of Dell Global Technical ...

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Dell EMC DSS 9600, Installation And Service Manual

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