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Dell EMC DSS 9000, Installation And Service Manual

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Dell EMC DSS 9000 Installation And Service Manual Download Page 97

Troubleshooting

86

IM status LED amber

1

MAC address missed or 

incorrect.

2

I

2

C communication fail.

1

Set MAC address using 

llcDebug command if its 

incorrect or missed.

2

Ensure there is no HW 

damage.

BC status LED blinking 

amber

LED will blink on every 1s 

interval and 

‘LastUpgradeStatus’ 

property on Bc target will 

show CFGERROR.

Different Infrastructure 

property between BC and 

MC (G5/G5.5).

Ensure both BC and MC have 

same Infrastructure property.

IM status LED blinking 

amber

LED will blink on every 1s 

interval and 

‘LastUpgradeStatus’ 

property on IM target will 

show CFGERROR.

Different Infrastructure 

property between IM and 

MC (G5/G5.5).

Ensure both IM and MC have 

same Infrastructure property.

MC Error LED blinking 

amber

LED will blink on every 1s 

interval and 

‘LastUpgradeStatus’ 

property on Rack target will 

show CFGERROR.

Different Infrastructure 

property between IM, MC 

and BC (G5/G5.5).

Ensure IM, MC and BC have 

same Infrastructure property.

MC Error LED amber

MC will dump log in 

llcEvent.log file.

Ethernet link to IM is 

down.

Ensure LAN connection is fine.

PSU status LED amber

MC will send PSU fault 

bitmap to iDRAC through 

BC and MC will display 

PSU Error status on MC 

CLI under PSU target.

PSU fail.

OCP, OVP, OTP.

G5.5 FW update fail

BC/IM will send fail status 

to MC and MC will dump 

the llcEvents log (BC/IM 

will not lit Amber LED).

Any image is wrong 

(header/checksum) or 

update G5 image on G5.5.

1

Call Dell help. Ask if the FW 

is official release.

Some server can not boot 

after rack power on

1

Reset server.

Table 42.  Troubleshooting list (continued)

Issue description

Trigger event for amber LED 
(MC/IM/BC)

Root cause

Troubleshooting step

Summary of Contents for DSS 9000

Page 1: ...Regulatory Model B11S Series Regulatory Type B11S001 Dell EMC DSS 9000 Installation and Service Manual ...

Page 2: ... to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2017 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2017 10 Rev A00 ...

Page 3: ...7 PDU brackets 8 Power bay protectors 8 Bus bar protectors 9 Rack blank fillers 9 IM blank fillers 11 Locating Service Tag of your system 11 3 Rear cabinet overview 12 Rear cabinet specifications 14 Block control distribution boards BCDB 15 Block controller BC modules 16 Fan power distribution boards FPDB 17 Fan modules 18 4 Power bay overview 19 Power bay specifications 20 ...

Page 4: ...k level bus bar 33 One third width cross bus bar block 33 Half width full width cross bus bar block 34 Power bay level bus bars 35 Bus bar PB 36 6 Installing and removing system components 37 Recommended tools 37 Service parts list 37 Servers 39 Removing one third width server 39 Installing one third width server 40 Removing half width server 41 Installing half width server 42 Removing full width ...

Page 5: ...ibution Board BCDB 62 Removing BCDB 62 Installing BCDB 64 Block controllers BC 67 Removing BC 67 Installing BC 67 Management controllers MC 69 Removing MC 69 Installing MC 70 Rack manager board RMB and infrastructure module IM 71 Removing DSS 9000 rack manager module 71 Installing DSS 9000 rack manager module 72 Removing IM 73 Installing IM 74 Rear IO modules 74 Removing rear IO module 74 Installi...

Page 6: ...v 7 Troubleshooting 85 Troubleshooting list 85 8 Getting help 87 Contacting Dell 87 Documentation feedback 87 ...

Page 7: ... Compliance website at dell com regulatory_compliance For more information about your system see support dell com General safety WARNING Observe the following instructions to help prevent potential for property damage personal injury or death The power supplies in your system may produce high voltages and energy hazards Opening or removing covers that are marked with the triangle symbol with a lig...

Page 8: ... the computer is connected to an electrical outlet turn off the AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet Disconnect any attached devices Do not push any objects into the air vents or openings of the equipment Doing so can cause fire or electric shock To prevent risk of exposure to laser do not disable or open any Optical Disk Drives OD...

Page 9: ...ble should be greater than the ratings marked on the equipment Plug the equipment power cables into properly grounded electrical outlets Do not use adapter plugs or remove the grounding prong from a cable If you must use an extension cable use a 3 wire cable with properly grounded plugs Observe extension cable and power strip ratings Ensure that the total ampere rating of all equipment plugged int...

Page 10: ...shelf or work space Before working on the rack ensure that the stabilizers are secured to the rack extended to the floor and that the full weight of the rack rests on the floor Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack After installing equipment components in a rack never pull more than one component out of the rac...

Page 11: ... source circuit usually at the power distribution of the battery distribution fuse bay Switch the circuit breaker to the off position and if available install an approved safety locking device on the circuit breaker or switch While grounding techniques may vary a positive connection to a safety earth ground is a requirement When installing the unit the ground connection must always be made first a...

Page 12: ...e DSS 9000 rack enclosure is designed to hold and protect server network and data storage equipment NOTE The product at time of delivery may differ from the following illustrations Figure 1 DSS 9000 system 1 2 4 3 7 9 5 6 8 10 ...

Page 13: ...bus bars see Bus bar middle 5 Bus bar bottom Bar strip located on bottom of the rack conducts electricity For more information about bus bars see Bus bar bottom 6 Side panel optional Rack cabinet filler panel optional 7 Block chassis Three types of block chassis one third width half width and full width 8 OpenIT bay Two switch devices are available to provide networking for the entire system 9 Pow...

Page 14: ...3 Overview Net weight 29U 162 4 kg 358 lb 42U 201 4 kg 444 lb 44U 207 3 kg 457 lb 48U 219 1 kg 483 lb 50U 225 0 kg 496 lb Table 2 Rack specifications continued Item Description ...

Page 15: ...bar protectors and optional side panel accessories Server blanks The following lists the available server blanks for the DSS 9000 full width half width and one third width blank chassis Figure 2 Full width server blank Table 3 Full width server blank features Item Description Dimensions W x L x H 527 mm x 930 mm x 47 mm 20 75 inch x 36 61 inch x 1 85 inch ...

Page 16: ...5 Rack accessories overview Figure 3 Half width server blank Table 4 Half width server blank features Item Description Dimensions W x L x H 262 2 mm x 930 mm x 47 mm 10 32 inch x 36 61 inch x 1 85 inch ...

Page 17: ...e 4 One third width server blank Power supply unit PSU blanks optional Figure 5 PSU blank Table 5 One third width server blank features Item Description Dimensions W x L x H 174 3 mm x 930 mm x 47 mm 6 86 inch x 36 61 inch x 1 85 inch ...

Page 18: ...7 Rack accessories overview Side panels optional Figure 6 Filler panel Shipping brackets Figure 7 Shipping bracket ...

Page 19: ...Rack accessories overview 8 Figure 8 Shipping bracket PDU brackets Figure 9 PDU bracket Power bay protectors Figure 10 Power bay protector ...

Page 20: ...9 Rack accessories overview Bus bar protectors Figure 11 0 5GU bus bar protector Figure 12 1GU bus bar protector Rack blank fillers Figure 13 1GU rack blank fillers ...

Page 21: ...Rack accessories overview 10 Figure 14 2GU rack blank fillers Figure 15 3GU rack blank fillers Figure 16 5GU rack blank fillers ...

Page 22: ...ystem is identified by a unique Express Service Code and Service Tag number The information is on a sticker on the right front of the system This information is used by Dell to route support calls to the appropriate personnel Figure 18 Service Tag location Service Tag BMMYG92 Service Tag BMMYG92 Service Tag BMMYG92 ...

Page 23: ...view 1 5 6 7 4 3 2 Table 6 Rear cabinet features No Item Description 1 BCDB Block Controller Distribution Board 1 x PCIe x8 connector 4 x Fan zone connector 4 x PIB connector 1 x RJ45 1 x Temperature sensor connector 2 0 5U bus bar protector Cover to prevent contact with the bus bar ...

Page 24: ... Fan cage Supports up to twelve fan modules Width 480 mm 18 89 inch Length 114 5 mm 4 50 inch Height 116 0 mm 4 56 inch 5 Fan modules Fan module includes twelve fans 6 FPDB Fan Power Distribution Board 1 x 2x13 connector 1 x 2x10 connector 12 x 2x4 connectors 7 Rear cabinet base Supports up to twelve fan modules Table 6 Rear cabinet features continued No Item Description ...

Page 25: ... 20 Rear cabinet Table 7 Rear cabinet features Item Description Rear cabinet Includes fan modules fan cage FPDB BC BCDB and power strip brackets Dimensions W x L x H 480 mm x 114 5 mm x 167 mm 18 9 inch x 4 51 inch x 6 57 inch Fan modules Rear cabinet BC H L W ...

Page 26: ...tion board features Item Description Dimension W x L x H 150 mm x 109 mm x 1 5 mm 5 90 inch x 4 29 inch x 0 06 inch 8 layers Connector 4 x FAN Zone connector 1 x RJ45 4 x NPIO connector 1 x HTPB connector 1 x BC connector 1 x BCM UART connector Net weight 78 6 g 2 77 ounce Operating voltage current 12 V current 0 2 A left side right side ...

Page 27: ...k speed 100Mb Off Disconnected LED Right Green Blinking LAN access Table 10 BC module features Item Description Dimension W x H x L 120 mm x 24 mm x 88 mm 4 72 inch x 0 94 inch x 3 46 inch Connector 1 x PCIe x8 golden finger 1 x RS232 1 x JTAG Switch 1 x Reset SW Local Net weight 127 2 g 4 49 ounce Operating voltage current 3 3 V current 1 A W L H Mylar ...

Page 28: ...ss Fan image FPGA image Mosfet Ethernet link I2 C FPGA configuration Blinking Infrastructure mismatch UID Blue On Off Blinking Identify BC board location Fan zone 1 2 Amber On Fan fail Off Normal work Table 12 Fan power distribution board features Item Description Board length 433 mm 17 05 inch Board width 38 mm 1 5 inch Connector 1x 2x10 connector 1x 2x13 connector 12 x 2x4 connector Net weight 1...

Page 29: ...erview 18 Fan modules Figure 24 Fan module Table 13 Fan module features Item Description Dimensions W x L x H 64 6 mm x 106 2 mm x 78 4 mm 2 54 inch x 4 18 inch x 3 08 inch Release latch Front side Fan connector W H L ...

Page 30: ...Bar PB Bar strip to conduct electricity within the power bay 3 PBPM Power bay power module regulates power control for the PSU 4 Rear IO module Four RJ45 connectors one 1x5 connector one 1x6 connector and one 2x8 connector 5 DSS 9000 rack manager module Includes rack manager board RMB and infrastructure module IM MC and blocks of the IM are networked through a LAN 1 2 3 4 6 5 7 ...

Page 31: ...event information Table 15 Power bay features Item Description Dimensions W x L x H 537 mm x 800 mm x 98 6 mm 21 14 inch x 31 50 inch x 3 88 inch Output Ripple CS accuracy same as specified in PSU specifications Static regulation dynamic regulation at bus bar as definition location in PBPM specifications On Off capacity through PMBus control Up to 10 kW single PB with 5 5 Up to 18 kW single PB wit...

Page 32: ...make sure to first populate bays 1 to 6 then 7 to 10 as required A minimum of six power supply units are required to effectively sustain operations Figure 28 Power bay allocation NOTE To meet power requirements a minimum of six power supply units must be installed Make sure to first populate power bays 1 to 6 Table 16 Power bay 1 MC 10 PSU model front view No Item Description 1 MC One management c...

Page 33: ...ctor x 1 2x8 connector x 1 2 Brush panel Allows cabling to be fed to or from the rear of the cabinet and prevents dust ingress 3 1U bus bar protector Cover to prevent contact with the bus bar and an electrical short circuit 4 Infrastructure module Includes RJ45 ports UID power status LEDS Reset button ICs MCU Ethernet switch SPI ROM EEPROM TMP sensor and RS232 driver receiver 1 2 3 4 2 ...

Page 34: ... Table 18 Power supply unit PSU Item Description Operating Temperature 10 C to 50 C 50 F to 122 F Table 19 LED LED Color Status Description PSU LED Green Solid OK Amber Blinking Fault Off Off Table 20 PSU specifications PSU wattage Class Heat dissipation maximum Frequency Voltage Maximum input current 2000 W AC Platinum 675 37 BTU hr 50 60 Hz 100 240 V AC autoranging 11 5 A ...

Page 35: ...tems with a phase to phase voltage not exceeding 230 V Power bay power module PBPM Figure 31 Power bay power module PBPM Table 21 Power bay power module PBPM Item Description Power bay Supports multiple max 10 PSUs each up to 2000 W PSU Supports up to two management controller cartridges ...

Page 36: ...h Board width 82 mm 3 22 inch Net Weight 79 g 2 78 ounce Connector 1 x PCIe x4 Gold finger 1 x RJ45 1 x Serial RJ45 1 x SD socket 1 x USB 1 x JTAG 1 x Battery holder Switch 1 x Power Button Operating voltage current 12 V current 1 3 A Table 23 LED LED Color Status Description LAN port Status Green On 1G LAN speed Amber On 10M 100M LAN speed Activity Green Blinking Traffic access ...

Page 37: ...ror Green On If there is no error Amber Blinking Infrastructure mismatch On Link between MC and IM is Absent Table 24 Rear IO module Item Description Board length 105 mm 4 13 inch Board width 40 mm 1 57 inch Net weight 62 2 g 2 19 ounce Connector 4 x RJ45 connector 1 x 1x5 connector 1 x 1x6 connector 1 x 2x8 connector Table 23 LED continued LED Color Status Description ...

Page 38: ...5 LED LED Color Status Description LAN1 port Status Green On 1G LAN speed Amber On 10M 100M LAN speed Activity Green Blinking Traffic access LAN2 port Status Green On 10M 100M LAN speed Amber On 1G LAN speed Activity Green Blinking Traffic access ...

Page 39: ...tures Item Description Board length 323 25 mm 12 73 inch Board width 242 3 mm 9 54 inch Net weight 1 050 g 37 03 ounce Connector 2 x 8 port RJ45 1 x 2 port RJ45 1 x 2x2 Power connector 1 x USB 1 x 1x5 connector 1 x Micro USB Switch 1 x Reset Button Operating voltage current 12 V current 2 A Infrastructure module Rack manager board ...

Page 40: ...n Fault not detected Amber On Fault detected Mac address I2C Blinking Infrastructure mismatch or fan fault 3 UID Blue On Off Blinking Identify IM board location 4 Block 1 10 Right LED Green Blinking Active Left LED Green On Link speed 1Gb Off No link 5 PB 1 4 Right LED Green Blinking Active Left LED Yellow On Link speed 100Mb Off Link speed 10Mb or no link 6 Gb 1 4 Right LED Green Blinking Active ...

Page 41: ...o the following areas Rack level Block level Power bay level Rack level bus bar Bus bar top The top of the rack includes two bus bars positive and negative The bus bars are coupled to the middle bus bars for upward distribution of the system s power Figure 36 Bus bar top P positive red ...

Page 42: ...rs couple the power block and the top bus bars for upward distribution of the system s power Figure 38 Bus bar middle P positive red Figure 39 Bus bar middle N negative black Bus bar bottom The bottom of the rack includes two bus bars positive and negative The bus bars are coupled to the middle bus bars for downward distribution of the system s power ...

Page 43: ...Bus bar overview 32 Figure 40 Bus bar bottom P positive red Figure 41 Bus bar bottom N negative black ...

Page 44: ...c for the 6GU block One third width cross bus bar block Figure 42 One third width cross bus bar block P positive red Table 28 Third width cross bus bar block P positive red Item Description Length 334 4 mm 13 17 inch Width 20 mm 0 79 inch Height 34 mm 1 34 inch Thickness 4 mm 0 16 inch ...

Page 45: ...ock P positive red Table 29 One third width cross bus bar block N negative black Item Description Length 334 4 mm 13 17 inch Width 20 mm 0 79 inch Height 34 mm 1 34 inch Thickness 4 mm 0 16 inch Table 30 Half width full width cross bus bar block P positive red Item Description Length 334 4 mm 13 17 inch Width 20 mm 0 79 inch Height 34 mm 1 34 inch Thickness 4 mm 0 16 inch ...

Page 46: ...gative black Power bay level bus bars Figure 46 Power bay level bus bar Table 31 Half width full width cross bus bar block N negative black Item Description Length 334 4 mm 13 17 inch Width 20 mm 0 79 inch Height 34 mm 1 34 inch Thickness 4 mm 0 16 inch Power Bay Level Bus Bar ...

Page 47: ...k Table 32 Bus bar PB P positive red Item Description Length 507 7 mm 19 99 inch Width 40 mm 1 57 inch Height 58 8 mm 2 31 inch Thickness 8 mm 0 31 inch Table 33 Bus bar PB N negative black Item Description Length 507 7 mm 19 99 inch Width 40 mm 1 57 inch Height 58 8 mm 2 31 inch Thickness 8 mm 0 31 inch ...

Page 48: ... components and electronic circuit boards can be damaged by discharges of static electricity Working on systems that are still connected to a power supply can be extremely dangerous To avoid injury to yourself or damage to system follow these guidelines Wear a grounded wrist strap when working inside the system chassis Handle electronic circuit boards only by the edges ensuring not to touch the co...

Page 49: ...mponents 38 Mechanical PSU blank Third width server blank Half width server blank Full width server blank PCBA module MC MC cover DSS 9000 rack manager module Infrastructure module Rear I O BC Table 34 Service parts list continued Item ...

Page 50: ...s Servers Removing one third width server Prerequisites 1 Ensure that you read the Safety instructions Steps 1 Press the release latches on the side of the server 2 Slide the server out of the block Figure 49 Removing the one third width server ...

Page 51: ...g one third width server 1 Align the server with the bay and insert the server into the block 2 Slide the server in until it is fully seated in the block The server locks in place after it is properly seated Figure 50 Installing the one third width server ...

Page 52: ...components Removing half width server Prerequisites 1 Ensure that you read the Safety instructions Steps 1 Press the release latches on the side of the server 2 Slide the server out of the block Figure 51 Removing the half width server ...

Page 53: ...alling half width server 1 Align the server with the bay and insert the server into the block 2 Slide the server in until it is fully seated in the block The server locks in place after it is properly seated Figure 52 Installing the half width server ...

Page 54: ...components Removing full width server Prerequisites 1 Ensure that you read the Safety instructions Steps 1 Press the release latches on the side of the server 2 Slide the server out of the block Figure 53 Removing the full width server ...

Page 55: ...alling full width server 1 Align the server with the bay and insert the server into the block 2 Slide the server in until it is fully seated in the block The server locks in place after it is properly seated Figure 54 Installing the full width server ...

Page 56: ...OD servers Removing HDD tray Prerequisites 1 Ensure that you read the Safety instructions Steps 1 Grasp the tray handle with one hand and use your thumb to push the plunger up to release the HDD tray 2 Continue to hold the plunger and use the tray handle to pull the tray out from the chassis Figure 55 Releasing the HDD tray ...

Page 57: ...Installing and removing system components 46 3 Remove the HDD tray from the server Figure 56 Removing the HDD tray ...

Page 58: ...47 Installing and removing system components 4 Remove all HDDs in the HDD tray 5 Remove the screw and loosen the captive screw on the CMA Figure 57 Unfastening the CMA ...

Page 59: ...Installing and removing system components 48 6 Continue to pull out the HDD tray and remove it completely from the chassis Figure 58 Removing the HDD tray from the server ...

Page 60: ...to the server bay until the HDD tray clears the plunger Figure 59 Installing the HDD tray 2 Align the CMA in the server making sure the screw wells on the CMA and server are aligned 3 Insert a screw in the CMA and tighten it to secure it to the server 4 Tighten the captive screw on the CMA ...

Page 61: ...Installing and removing system components 50 Figure 60 Securing the HDD tray and CMA Table 35 Assembly material Description Quantity Torque lbs inch 6 32 screw 1 8 0 5 ...

Page 62: ...he HDDs on the HDD tray 6 Push the HDD tray in until it is fully seated in the chassis The HDD tray locks in place after it is properly seated Figure 61 Installing the HDD tray 7 Install the full width server For more details see Installing full width server ...

Page 63: ...s down the PSU release latch 2 Remove the PSU from the power bay Figure 62 Removing the PSU Installing PSU 1 Align the PSU with the bay Make sure the connectors are positioned correctly before sliding the PSU into the bay 2 Insert the PSU in the power bay and push it in until it is properly seated The PSU is secured when the release latch locks in place ...

Page 64: ... Removing fan module CAUTION To prevent damage to the system remove only a single fan module at a time Prerequisites 1 Ensure that you read the Safety instructions Steps 1 Press up and hold the fan module release latch 2 Pull the fan module out 3 Remove the fan module from the fan cage ...

Page 65: ...Installing and removing system components 54 Figure 64 Removing the fan module ...

Page 66: ...stem components Installing fan module 1 Align the fan module with the fan cage making sure the connectors are aligned 2 Insert the fan module in the fan cage The fan module locks in the fan cage Figure 65 Installing the fan module ...

Page 67: ...and removing system components 56 Fan blocks Removing fan block Prerequisites 1 Ensure that you read the Safety instructions Steps 1 Loosen the thumb screws 2 Remove the fan block Figure 66 Removing the fan block ...

Page 68: ...s Installing fan block 1 Align the fan block with the FPDB 2 Insert the fan block in the FPDB until the until slots are completely inserted into the connectors 3 Tighten the thumb screws to secure the fan block Figure 67 Installing the fan block ...

Page 69: ...Fan power distribution boards FPDB Removing FPDB Prerequisites 1 Ensure that you read the Safety instructions 2 Remove the fan block Steps 1 Disconnect the cables from the cable clip 2 Disconnect the cables Figure 68 Disconnecting the FPDB cables ...

Page 70: ...ng the FPDB 4 Remove the FPDB Figure 69 Removing the FPDB Installing FPDB 1 Align the FPDB with the fan board bracket and install Make sure the connectors are facing outward as seen in the following figure 2 Secure the FPDB with screws Figure 70 Installing the FPDB B B A A ...

Page 71: ... assembly to install 5 Secure the FPDB assembly with screws Figure 71 Installing the FPDB assembly 6 Connect the cabling 7 Secure the cabling with cable clip Table 36 Assembly material Description Quantity Torque lbs inch A 6 32_STEP 2 8 0 5 B 6 32_4 5_SCREW 2 8 0 5 A bracket hooks B Fan board to bus bar screws through copper standoffs A B ...

Page 72: ...61 Installing and removing system components Figure 72 Securing a cable with a cable clip ...

Page 73: ...B Removing BCDB Prerequisites 1 Ensure that you read the Safety instructions 2 Remove block controller BC 3 Remove the fan block Steps 1 Disconnect the cables from the BCDB Do not disconnect the HTPB cable at this time Figure 73 Disconnecting cables from a BCDB A HTPB cable connector A ...

Page 74: ...isengaging the BCDB 4 Rotate the front of the BCDB until it clears the rear cabinet Make sure the BCDB does not come in contact with the FPDB to prevent accidental damage to either component 5 Once it is clear slide the BCDB out until the HTPB cable is accessbile Do not remove the BCDB completely at this time 6 Remove the BCDB from the rear cabinet cage 7 Disconnect the HTPB cable from the BCDB ...

Page 75: ...e BCDB and connect the HTPB cable 3 Angle the rear of the BCDB so that it can be inserted behind the FPDB until it is seated in the rear cabinet cage During the course of the installation make sure the BCDB does not come in contact with the FPDB assembly to prevent damage to either component 4 Rotate the front of the BCDB towards the rear cabinet Make sure the keyholes on the BCDB are aligned with...

Page 76: ...ce the BCDB is seated in the rear cabinet cage slide it down to engage the posts through the keyholes All three posts are must be visible through the keyholes to ensure the BCDB is properly seated 6 Secure the BCDB with the screw Figure 77 Engaging the BCDB in the rear cabinet cage A HTPB cable connector A ...

Page 77: ...Installing and removing system components 66 7 Connect the cables to the connectors on the BCDB Figure 78 Connecting cables on the BCDB ...

Page 78: ...ty instructions Steps 1 Loosen the captive screws on the BC 2 Remove the BC from the cage Figure 79 Removing the BC Installing BC 1 Align the connector on the BC with the bay in the cage 2 Slide the BC into the rear cabinet until it is flush with the cage 3 Tighten the captive screws to secure the module to the rear cabinet ...

Page 79: ...Installing and removing system components 68 Figure 80 Installing the BC ...

Page 80: ...ing system components Management controllers MC Removing MC Prerequisites 1 Ensure that you read the Safety instructions Steps 1 Press down on the MC release latch 2 Remove the MC from the power bay Figure 81 Removing the MC ...

Page 81: ...omponents 70 Installing MC 1 Align the MC with the bay Make sure the connector is positioned correctly before inserting into the bay 2 Insert the MC in the bay and slide it in until it is flush with the bay Figure 82 Installing the MC ...

Page 82: ...emoving DSS 9000 rack manager module Prerequisites 1 Ensure that you read the Safety instructions Steps 1 Loosen the captive screws securing the rack manager module to the power bay 2 Grasp the rack manager module and slide it out of the power bay Figure 83 Removing the DSS 9000 rack manager module ...

Page 83: ...nager module 1 Align the rack manager module with the power bay 2 Slide the rack manager module into the bay until it is flush in the power bay 3 Turn the captive screws to secure the rack manager module to the power bay Figure 84 Installing the DSS 9000 rack manager module ...

Page 84: ... Safety instructions 2 Remove the rack manager module from the power bay see Removing DSS 9000 rack manager module on page 71 Steps 1 Remove the screws securing the IM to the bracket 2 Hold the IM by the sides and lift it out to separate from the bracket Figure 85 Separating the IM from the bracket ...

Page 85: ...2 Lower it in place and make sure the screw holes on the bracket and IM are aligned 3 Secure the IM to the bracket with the screws Figure 86 Assembling the IM and bracket Next steps 1 Install the rack manager module Rear IO modules Removing rear IO module Prerequisites 1 Ensure that you read the Safety instructions ...

Page 86: ...ear IO from the power bay Figure 87 Removing the rear IO module Installing rear IO module 1 Insert the rear I O into the power bay 2 Secure the rear I O to the power bay with screws Figure 88 Installing the rear IO module Table 37 Assembly material Description Quantity Torque lbs inch 6 32 screw 2 8 0 5 ...

Page 87: ...ce and power cables are turned off and disconnected It is not necessary to remove the PIB cover The following procedure is provided as reference information only Prerequisites 1 Ensure that you read the Safety instructions Steps 1 Make sure the system is turned off Log in to the interface The command line interface CLI is displayed 2 Change directory locations to the specified directory as shown i...

Page 88: ...er 5 Remove the server modules from the block chassis For more details see Servers 6 Remove the securing screws attached to the chassis ears 7 Remove the securing screws attached to the cross bus bars and main bus bars Figure 90 Removing the bus bar screws 8 The block chassis is no longer secured to the rack cabinet Figure 91 Removing the block chassis from the rack cabinet ...

Page 89: ... surface 10 Locate the rear of the block chassis The cross bus bar x2 and PIBs x2 are visible from the rear view 11 Remove the screws securing the cross bus bar to the chassis Figure 92 Removing the cross bus bars 12 Remove the bus bars and place them on a clean surface 13 Remove the screws securing the PIBs to the chassis ...

Page 90: ...arranty Read and follow the safety instructions that came with the product Before attempting to service any part of the Power Interface Board PIB make sure the power source and power cables are turned off and disconnected To install the PIB The following procedure is provided as reference information only 1 Make sure the system is turned off before proceeding If the system is not turned off do the...

Page 91: ... the new PIBs from their packaging content and inspect for damage 4 Align the PIBs on each respective location see the following figure for further details and place them on the block chassis 5 Secure the PIBs to the chassis with the provided screws DEVICEHANAGER RACK1 BLOCK1 BC cd DEVICEHANAGER RACK1 BLOCK1 cd DEVICEHANAGER RACK1 DEVICEHANAGER RACK1 DEVICEHANAGER RACK1 DEVICEHANAGER RACK1 DEVICEH...

Page 92: ...ive red with the PIBs Make sure the holes on the cross bus bar align with the holes on the PIBs 7 Secure the cross bus bar and PIBS to the chassis with the provided screws 8 Repeat for the bottom cross bus bar negative black Table 38 Assembly material Description Quantity Torque lbs inch 6 32 screw 12 8 0 5 ...

Page 93: ...us bars 9 Align the block chassis with the rack cabinet and slide in place until the securing ears are flush with the rack posts 10 Secure the block chassis to the posts with the provided screws Table 39 Assembly material Description Quantity Torque lbs inch M4 screw 8 8 0 5 ...

Page 94: ...he block chassis on the rack cabinet 11 Install the server modules on the block chassis For more details see Servers 12 Secure the cross bus bars and main bus bars with the provided screws Table 40 Assembly material Description Quantity Torque lbs inch M5 screw 4 18 1 ...

Page 95: ...Installing and removing system components 84 Figure 98 Securing bus bars Table 41 Assembly material Description Quantity Torque lbs inch M5 screw 4 16 1 ...

Page 96: ...configuration failed 6 Mosfet failed 7 I2C communication failed 1 Ensure fan table and FPGA image s correct 2 LAN connection is fine 3 Ensure MAC address is correct and present 4 Ensure there is no HW damage Fan Zone 1 fail LED amber If 1 fan fails BC will move to fan table C If 2 fan fails BC will move to fan table D and fan will rotate on 100 PWM 1 or more than 1 fans become absent from left gro...

Page 97: ...mber LED will blink on every 1s interval and LastUpgradeStatus property on Rack target will show CFGERROR Different Infrastructure property between IM MC and BC G5 G5 5 Ensure IM MC and BC have same Infrastructure property MC Error LED amber MC will dump log in llcEvent log file Ethernet link to IM is down Ensure LAN connection is fine PSU status LED amber MC will send PSU fault bitmap to iDRAC th...

Page 98: ...of the page 3 For customized support a Enter your system Service Tag in the Enter your Service Tag field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed 5 For contact details of Dell G...

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