DEK is a registered trademark of The DEK Works or its affiliates and are used under license by GXi Outdoor Power LLC.
No part of this publication can be printed or copied without written permission.
16 of 16
Rev. Oct2016
Models: G5000D & G8000D
Limited Warranty & Service
PRODUCTS COVERED BY THIS WARRANTY:
LENGTH OF WARRANTY:*
(FROM THE DATE OF ORIGINAL RETAIL PURCHASE)
NONCOMMERCIAL/
NONRENTAL
COMMERCIAL
RENTAL
Engine
24 months / 200 hours
6 months / 200 hours
3 months / 200 hours
Battery
3 months
3 months
3 months
Alternator
24 months / 200 hours
6 months / 200 hours
3 months / 200 hours
Electrical and Frame Components
24 months / 200 hours
6 months /200 hours
3 months / 200 hours
Emission Controls
24 months
24 months
24 months
*LENGTH OF WARRANTY: All warranty coverage except emission controls expires when the operating hours exceed 200 hours.
TO QUALIFY FOR THIS WARRANTY:
The product must be purchased in the United States from a dealer authorized by GXi Outdoor Power, LLC to sell those products. This warranty applies to first
retail purchaser / owner during the applicable warranty time period. SAVE YOUR PROOF OF PURCHASE RECEIPT.
WHAT DEK POWER EQUIPMENT WILL REPAIR OR REPLACE UNDER WARRANTY:
DEK will repair or replace, at its option, any part that is proven to be defective in material or workmanship under normal use during the applicable warranty time
period subject to the exclusions stated herein. This warranty is void if the owner fails to follow the prescribed maintenanc e and operating procedures described
in this manual. This specifically refers to ensuring routine oil changes are made, that fuel stabilizer is used for long -term storage, that the generator is not over-
loaded, and that the generator loads are distributed evenly between the A and B outlets. Dirty carburetors, spark plugs, air filters, fuel filters, and freight or
handling damage are not covered under warranty.
DEK has the right to recover warranty administration costs from the owner if the root cause of the malfunction was found to b e other than defective material or
workmanship. In particular, this warranty does not cover: contaminants in the fuel or oil; damage caused by not following the prescribed warnings and operating
practices; failure to follow proper maintenance and storage procedures; and physical damage due to shipping or handling or st orage. Damage to the generator
that occurs as a result of connecting a DEK generator to household wiring without the use of a UL approved transfer switch device that is connected to the home
or business and grounded as per applicable local electrical codes, is not covered by this warranty.
Warranty repairs will be made without charge for parts and labor for the first year. After the first year, this limited warranty covers the costs of replacement
parts only.
TO OBTAIN WARRANTY SERVICE:
You must take the DEK Power Equipment product, accessory, replacement part, apparel or the power equipment on which the accessory or replacement part is
installed, and proof of purchase, at your expense, to any DEK Power Equipment service location in the United States, who is a uthorized to service that product,
during the service location’s normal business hours. If you are unable to obtain warranty service, or are dissatisfied with t he warranty service you receive, take the
following steps: First, contact the manager of the service center involved; normally this will resolve the problem. However, if you should require further assistance,
EXCLUSIONS:
THIS WARRANTY DOES NOT EXTEND TO PARTS AFFECTED OR DAMAGED BY ACCIDENT AND/OR COLLISION, NORMAL WEAR, FUEL CONTAMINATION, USE IN AN
APPLICATION FOR WHICH THE PRODUCT WAS NOT DESIGNED OR ANY OTHER MISUSE, NEGLECT, INCORPORATION OR USE OF UNSUITABLE ATTACHMENTS OR
PARTS, UNAUTHORIZED ALTERATION, OR ANY CAUSES OTHER THAN DEFECTS IN MATERIAL OR WORKMANSHIP OF THE PRODUCT. Consumable parts such as oil,
spark plugs, filters, carburetors, are not covered by this warranty.
DISCLAIMER OF CONSEQUENTIAL DAMAGE AND LIMITATION OF IMPLIED WARRANTIES:
DEK DISCLAIMS ANY RESPONSIBILITY FOR LOSS OF TIME OR USE OF THE PRODUCT, TRANSPORTATION, COMMERCIAL LOSS, OR ANY OTHER INCIDE NTAL OR CON-
SEQUENTIAL DAMAGE. ANY IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THIS WRITTEN LIMITED WARRANTY.
This warranty is void if the manufacturing date and the serial number on the equipment has been removed or the equipment has been modified.
EMISSION CONTROL SYSTEM INFORMATION
The U.S. and California Clean Air Acts
EPA and California regulations require all manufacturers to furnish written instructions describing the operation and maintenance of emission control systems.
The following instructions and procedures must be followed in order to keep the emissions from your DEK engine within the emi ssion standards. Maintenance,
replacement, or repair of the emission control devices and systems may be performed by any engine repair establishment or individual, using parts that are
‘‘certified’’ to EPA standards.
The emission control systems on your DEK engine were designed, built, and certified to conform with EPA regulations. We recommend the use of genuine DEK
parts whenever you have maintenance done. These original-design replacement parts are manufactured to the same standards as the original parts, so you can
be confident of their performance. The use of replacement parts that are not of the original design and quality may impair the effectiveness of your emission
control system. A manufacturer of an aftermarket part assumes the responsibility that the part will not adversely affect emission performance. The manufacturer
or re-builder of the part must certify that use of the part will not result in a failure of the engine to comply with emission regulations.
Emission controls are covered by this warranty for all uses for a period of 2 years from original retail purchase date, this coverage extends to subsequent owners
of the product with proof of original purchase. For emissions warranty service call 1-800-393-0668 or e-mail [email protected] .
