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DEK is a registered trademark of The DEK Works or its affiliates and are used under license by GXi Outdoor Power LLC. 

No part of this publication can be printed or copied without written permission. 

14 of 16 

Rev. Oct2016 

Models: G5000D & G8000D 

Troubleshooting 

Symptom: 

Potential Causes 

Solution 

Engine won't start 

Fuel valve off/out of fuel 

Fill tank with fuel and turn fuel valve on 

  

Engine Switch in off position 

Turn engine switch to on position 

  

Spark arrestor clogged 

Remove spark arrestor, clean and replace.  

  

Choke is open 

Close choke by pulling choke handle out. 
Open choke after starting. 

  

Oil level too low 

Fill oil to top of opening with recommend-
ed grade of oil. 

  

Oil float stuck in shipment 

Fill oil to top of opening, disconnect the 
yellow wire from the low oil level switch. 
The switch is located on the engine above 
the oil drain plug. It is a small gold colored 
box with a yellow and a black wire.  
Start the unit and run it for one hour mini-
mum - this will get enough movement of 
hot oil to free the float if this is the cause.  
Re-attach the yellow wire and run the unit. 

  

Fuel filter is dirty 

Check for fuel flow to carburetor by remov-
ing drain screw. Clean or replace fuel filter. 

  

Fuel is contaminated 

Drain fuel tank and carburetor. Replace or 
clean filter and carburetor float bowl. Fill 
tank with clean fuel. 

  

Spark plug boot off/loose 

Press spark plug boot firmly on spark plug.   

  

Spark plug fouled or failed 

Remove spark plug, clean or replace 

  

Carburetor clogged 

Remove float bowl and clean components 
and jets. Replace carburetor if varnish or 
gum has accumulated from improper stor-
age. 

Recoil is hard to pull  

Spark arrestor clogged 

Remove, clean and replace. 

  

Engine flooded with fuel after storage with 
fuel valve in on position 

Remove spark plug and slowly pull recoil to 
discharge excess fuel. Clean and re-install 
spark plug.  

  

Valve clearance too large 

Rest exhaust valve clearance to .008", call 
customer help line. 

Engine starts, but then shuts off 
after running for short time 

Remove/Clean spark arrestor  

Remove, clean and replace. 

  

Oil level too low 

Fill oil to top of opening with recommend-
ed grade of oil. 

  

Fuel valve off/out of fuel 

Fill tank with fuel and turn fuel valve on 

  

Spark plug fouled or failed 

Remove spark plug, clean or replace 

Engine runs: rough/vibrating/
oscillating 

Remove/Clean spark arrestor  

Remove, clean and replace. 

  

The choke is not open 

Push choke lever in. 

  

Over loading generator 

Disconnect some appliances 

  

Air filter is dirty 

Clean air filter 

  

Fuel filter is dirty 

Check for fuel flow to carburetor by remov-
ing drain screw. Clean or replace fuel filter. 

  

Fuel is contaminated 

Drain fuel tank and carburetor. Replace or 
clean filter and carburetor float bowl. Fill 
tank with clean fuel. 

Summary of Contents for G5000D

Page 1: ...6 7 Component Identification 8 Wheel Kit Installation Battery Commissioning 9 Controls 10 11 Operating the Generator 12 Maintenance 13 Maintenance Transporting and Storage 14 15 Troubleshooting 16 War...

Page 2: ...EAST Brush Mas Chipper Shredder with 2 Way Feed 100 inch Tow Behind Mower The 36 inch Brush Mower Brush 36 inch 45 inch Snow Blower Snow Beast 54 inch 62 inch Zero Turn Mower Z Beast Check out our oth...

Page 3: ...stem the generator must be installed by a qualified electrician and connected to transfer equipment as a separately derived system in accordance with the National Electrical Code NFPA 70 The generator...

Page 4: ...E HOME OR IN PARTLY ENCLOSED AREAS SUCH AS GAR AGES AND USE ONLY OUTSIDE AND FAR FROM OPEN WINDOWS DOORS AND VENTS IV THERE IS A PERMANENT CONDUCTOR BETWEEN THE GENERATOR STATOR WINDING AND THE FRAME...

Page 5: ...ddenly turn it off im mediately 2 Disconnect the appliance and determine whether the problem is the appliance or if the rated load capacity of the generator has been exceeded 3 Make sure that the elec...

Page 6: ...start option only L14 30 240V 120V Twist Lock Connector Recoil Starter Assembly Air Filter Choke Lever Ground Lug Valve Cover Muffler Guard Alternator Exhaust Pipe Generator models may have different...

Page 7: ...equipment required to safely operate this generator 1 Gas can 2 Unleaded gasoline 3 SAE 10W 30 1 1 quarts for DEK 11hp 13hp 14hp and 15hp engines 0 9 quarts required for DEK 10 HP 4 An oil fill funne...

Page 8: ...ve the battery is missing FOR YOUR SAFETY AND CONVENIENCE THE BATTERY WAS SHIPPED SEALED AND PRE CHARGED The battery is ready to be connected to the generator Approximate assembly time is 5 minutes Su...

Page 9: ...thout engine oil DO NOT START THE ENGINE WITHOUT FILLING THE ENGINE WITH OIL Use SAE 10W 30 for normal conditions and SAE 5W 30 when the ambient tempera ture is below 32 F Engine Switch To start and s...

Page 10: ...NEVER use a generator inside homes garages crawlspaces or other partly enclosed areas Deadly levels of carbon mon oxide can build up in these areas Using a fan or opening win dows and doors does NOT...

Page 11: ...in the following chart To determine maximum load that you may safely connect to this generator 1 Calculate the maximum continuous power required by adding up the running power of each appliance The t...

Page 12: ...hrs or 6 months 300 hrs or 1 year Engine oil Check X Engine Oil Change X Air Cleaner Check X Air Cleaner Wash X Fuel filter Cup Clean X Spark Plug Clean X Spark Plug Change X Optional Spark Arrestor...

Page 13: ...park arrestor in the reverse order of removal Maintenance TRANSPORTING When transporting the generator turn the engine switch and the fuel valve OFF Keep the generator level to prevent fuel spillage F...

Page 14: ...n filter and carburetor float bowl Fill tank with clean fuel Spark plug boot off loose Press spark plug boot firmly on spark plug Spark plug fouled or failed Remove spark plug clean or replace Carbure...

Page 15: ...Inspect gas ket for damage and replace if damaged Loose crankcase bolt s Tighten crankcase bolts Valve cover bolt loose Tighten bolt Oil leaking from shaft Oil seals failed call customer help line Fue...

Page 16: ...equipment on which the accessory or replacement part is installed and proof of purchase at your expense to any DEK Power Equipment service location in the United States who is authorized to service th...

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