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Do not attempt any repairs yourself.
Before calling a service technician to assist with a
problem, please check:
x
The mains distribution board for tripped circuit
breakers.
x
That the wall switch is on.
x
Remember that you may be charged for a service
call even during the warranty period if the fault is
Owner’s responsibility
Since the following are not factory faults, they are
the owner’s responsibility.
x
Damage to exterior finish.
x
Breakage of glass and other components.
x
Replacement of the light bulb.
x
Damage through improper installation or use of
the appliance.
x
Damage caused by moving the appliance.
DANGER
Risk of electric shock!
Switch off the electricity before cleaning
the appliance to avoid an electric
shock.
DANGER Hot surfaces may cause
burns!
Allow the appliance to cool
down before you clean it.
The surface may get damaged by
some detergents or cleaning materials.
Do not use aggressive detergents,
cleaning powder/cream or any sharp
objects. Do not use any harsh abrasive
cleaners or sharp metal scrapers to
clean the oven door and glass since
they can scratch the surface, destroy
the glass and could result in the glass
shattering.
6. Troubleshooting
Oven emits steam when it is in use.
It is normal that steam
escapes during operation
>>> This is not a fault.
The appliance emits metal noises while heating
and cooling.
When the metal parts are
heated, they may expand
and cause noise.
>>> This is not a fault.
The appliance does not operate.
The mains distribution
board has tripped.
>>> Check the mains
distribution board for
tripped circuit breakers.
The appliance is not
plugged into the wall
socket.
>>> Check the plug
connection.
Buttons/knobs/keys on
the control panel do not
function.
>>> Keylock may be
enabled. Please disable
it. (See: Using the
keylock)
Oven light does not work.
Oven lamp is defective.
>>> Replace oven lamp.
Power is cut.
>>> Check if there is
power. Check the fuses in
the fuse box. If
necessary, replace or
reset the fuses.
Oven does not heat.
Function and/or
Temperature are not set
>>> Set the function and
the temperature with the
Function and/or
Temperature knob/key.
Power is cut.
>>> Check if there is
power. Check the fuses in
the fuse box. If
necessary, replace or
reset the fuses.
The wall switch is not on.
>>> Check the wall
switch is on.
If you have followed the instructions and
still have a problem, contact the nearest
Defy Technical Support Centre. They
will be able to advise you on any aspect
of the product or send a qualified
technician to repair it. Never attempt to
repair a defective appliance yourself.
Remember that you may be charged for
a service call even during the warranty
period if the fault is due to or caused by
any of the above.
