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6.5 repairs to the Product that are not strictly in
accordance with Redarc’s instructions;
6.6 installation, repairs or maintenance of the
Product by, or under the supervision of, a
person who is not a qualifi ed auto electrician
or technician, or if non-genuine or non-
approved parts have been fi tted;
6.7 faulty power supply, power failure, electrical
spikes or surges, lightning, fl ood, storm,
hail, extreme heat, fi re or other occurrence
outside the control of Redarc;
6.8 use other than for any reasonable purpose
for which the Product was manufactured;
6.9 any indirect or incidental damage of whatever
nature outside the control of Redarc.
7. Warranty claims in respect of a Product must
be made in writing to Redarc at the postal address
or email address specifi ed in clause 21 within the
Warranty Period. Such claims must include the
following:
7.1 details of the alleged defect or fault and
the circumstances surrounding the defect
or fault;
7.2 evidence of the claim, including photographs
of the Product (where the subject of the claim
is capable of being photographed);
7.3 the serial number of the Product, specifi ed
on the label affi
xed to the Product; and
7.4 proof of purchase documentation for the
Product from an authorised distributor or
reseller of Redarc, which clearly shows the
date and place of purchase.
The return of any Products without the prior written
instructions of Redarc will not be accepted by
Redarc.
