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any repaired or replaced Products or components
of Products to the Purchaser’s usual residential
address notifi ed to Redarc, together with the
reasonable costs of removal and return of any
Products determined by Redarc to be defective.
5. If the Purchaser incurs expenses of the nature
referred to in clause 4 in the context of making a
claim pursuant to this Warranty that is accepted by
Redarc, the Purchaser will be entitled to claim for
reimbursement of those expenses which Redarc
determines, in exercise of its sole discretion, to
be reasonably incurred, provided that the claim is
notifi ed to Redarc in writing at the postal address or
email address specifi ed in clause 21 and includes:
5.1 details of the relevant expenses incurred by
the Purchaser; and
5.2 proof of the relevant expenses having been
incurred by the Purchaser.
Exclusions and limitations
6. This Warranty will not apply to, or include any
defect, damage, fault, failure or malfunction of a
Product, which Redarc determines, in exercise of its
sole discretion, to be due to:
6.1 normal wear and tear or exposure to weather
conditions over time;
6.2 accident, misuse, abuse, negligence,
vandalism, alteration or modifi cation;
6.3 non-observance of any of the instructions
supplied by Redarc, including instructions
concerning installation, confi
guring,
connecting, commissioning, use or
application of the Product, including without
limitation choice of location;
6.4 failure to ensure proper maintenance of the
Product strictly in accordance with Redarc’s
instructions or failure to ensure proper
maintenance of any associated equipment
or machinery;
