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Hold your smartphone right
Keep in mind, that you shouldn’t put your smartphone on the ground or keep it in you
pocket either. It might cause connectivity issues. If you have a case for your smartphone or
tablet, you can surely use it, though be aware that it has to be made from a light plastic.
Metal cases or ones made of thick plastic will not transmit neither Bluetooth nor Wifi or
radio signal. The best way to hold your smartphone is in your hands, though rod mounts
are also very convenient.
Avoid the interference
It is very important to connect to Deeper with only one smart device at a time. If you have
several smartphones or tablets, turn Bluetooth off on all the devices except the one you
want to use. Moreover, you can turn off the Wifi too. This will save your battery life and
improve performance of the smartphone. If your Deeper is not turning on in the water, it
might be that the two metal contacts have been covered with dirt. Simply scrub them with a
rough sponge or with a piece of cloth.
Stay Aware of Different Modes
On the Deeper app, there are two modes you can use: basic and detailed. Keep in mind that
basic mode provides you with longer Bluetooth range as it transmits less data. It also
consumes less energy whereas detailed mode can cause shorter range but provide you with
more realistic view.
All these tips should help you get the most out of Deeper. But if you are still having some
issues, please contact our customer support team and we’ll be glad to help you!
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Contact Us
If you would like to get in touch with us, please use the Contact Us form provided in our
website, www.buydeeper.com or email us directly at [email protected]. For any
questions regarding the purchase of your Deeper, please contact your local distributor. The
list of all Deeper distributors is also provided in our website, which is subject to change
without prior notice. For any questions regarding the purchase of your Deeper, please
contact your local distributor. The list of all Deeper distributors is also provided in our
website, which is subject to change without prior notice.
Guarantee
Guarantee
Dear Customer,