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1.5 

Water connections

General

To drain the domestic hot water circuit. See chapter Maintenance.

Limit temperature at the draw-off point: the maximum domestic hot water temperature at the draw-off 

point is subject to special regulations in the various countries in which the appliance is sold in order to 

protect the user. These special regulations be observed when installing the appliance.

Precautions

Insulate the pipes to reduce heat losses to a minimum.

Fit drainage valves between the indoor unit and the heating circuit.

If radiators are connected directly to the heating circuit, make sure that there is enough volume of heating 

water available in the installation. For example, install a pressure actuated bypass valve and a buffer 

tank between the indoor unit and the heating circuit.

Respect the minimum and maximum water pressure and temperature (70°C) to ensure the appliance op­

erates correctly. See chapter on Technical Specifications.

The hydraulic installation must be capable of handling a minimum flow rate at all times.

Heating water and domestic water must not come into contact with each other. Domestic water must not 

circulate through the exchanger.

1.6 

Recommendations

Operation

Keep the indoor unit and outdoor unit accessible at all times.

Regularly check the hydraulic pressure in the heating system.

Do not touch radiators for long periods. Depending on the heat pump settings, the temperature of the 

radiators may exceed 60 °C.

Do not power off the heat pump. The frost protection mode does not work if the heat pump is switched 

off.

If you do not need to heat your home for a long period, turn off the heating function or activate frost pro­

tection mode. See the chapter Selecting the operating mode.

Do not drain the installation, except in cases of absolute necessity, for example at disposal. See the 

chapter Decommissioning and disposal.

Give preference to the OFF or frost protection mode rather than switching off the system to leave the 

following functions running:

Anti blocking of pumps

Frost protection

Never remove or cover the labels and data plates affixed to appliances. Labels and data plates must be 

legible throughout the entire lifetime of the appliance.

Immediately replace damaged or illegible instructions and warning stickers.

If you need to switch off the heat pump in the event of a prolonged absence, drain the indoor unit and the 

heating system to prevent the system from freezing.

Do not make any modifications to the heat pump without the written consent of the manufacturer.

To benefit from warranty cover, no modifications should be made to the appliance.

1.7 

Specific instructions for service, maintenance and breakdowns

Precautions

Maintenance work must be carried out by a qualified professional.

Only a qualified professional is authorised to set, correct or replace the safety devices.

For heat pumps with a refrigerant load of more than 5 tonnes of CO

2

 equivalent, the user must have an 

annual leak-tightness test performed on the refrigerant equipment.

Before any work, switch off the power supply to the heat pump, the indoor unit and the hydraulic/electri­

cal backup.

Wait for approx. 20-30 seconds for the outdoor unit capacitors to be discharged, and check that the lights 

on the outdoor unit PCBs have gone out.

Before working on the refrigeration circuit, switch off the appliance and wait a few minutes. Certain items 

of equipment such as the compressor and the pipes can reach temperatures in excess of 100 °C and 

high pressures, which may cause serious injuries.

Use only original spare parts.

Locate and correct the cause of power cut before resetting the safety thermostat.

Removal and disposal of the heat pump must be carried out by a qualified professional in accordance 

with prevailing local and national regulations.

After maintenance or repair work, check the entire heating system to ensure that there are no leaks.

Remove the casing only to perform maintenance and repair work. Put the casing back in place after 

maintenance and repair work.

1  Safety instructions and recommendations

6

MIT-S

7684505 - v04 - 10022022

Summary of Contents for AWHP 11 MR-2

Page 1: ...ADVANCE SUSTAINABLE COMFORT MW 1001233 1 MW 1001233 1 en User Guide Reversible air water Split Inverter heat pump HPI S MIT S 4 8 E MIT S 11 16 E MIT S 22 27 E MIT S 4 8 H MIT S 11 16 H MIT S 22 27 H...

Page 2: ...17 4 6 1 Definition of the term zone 17 4 6 2 Changing the name and symbol of a zone 17 4 7 Personalising the activities 17 4 7 1 Definition of the term Activity 17 4 7 2 Changing the name of an activ...

Page 3: ...ocedure 28 7 2 Disposal and recycling 29 8 Energy savings 29 9 Product fiche and package fiche 29 9 1 Compatible heating devices 29 9 2 Product fiche 29 9 3 Product fiche Temperature controller 31 9 4...

Page 4: ...tandards Earth the appliance before making any electrical connections Type and calibre of the protective equipment refer to the Recommended cable cross sections chapter See the Installation and Servic...

Page 5: ...nufacturer its after sales service or persons with similar qualifications in order to avoid danger When connecting the appliance to the electricity mains or carrying out any other wiring work refer to...

Page 6: ...the system to leave the following functions running Anti blocking of pumps Frost protection Never remove or cover the labels and data plates affixed to appliances Labels and data plates must be legib...

Page 7: ...ser If maintenance is necessary warn the user of the obligation to check the appliance and keep it in good working order Give all the instruction manuals to the user User s liability To guarantee opti...

Page 8: ...in this manual must also be followed Supplements or subsequent regulations and guidelines that are valid at the time of installation shall apply to all regulations and guidelines specified in this man...

Page 9: ...dance with EN 14511 2 Measurement type Unit AWHP 4 5 MR AWHP 6 MR 3 AWHP 8 MR 2 AWHP 11 MR 2 AWHP 11 TR 2 AWHP 16 MR 2 AWHP 16 TR 2 AWHP 22 TR 2 AWHP 27 TR 2 Heat output kW 3 47 3 74 5 93 10 19 10 19...

Page 10: ...682 6 157 9 605 8 850 9 605 8 850 9 605 8 850 9 605 8 850 14 825 13 660 16 078 14 815 Refrigerant connec tion Liquid Gas inch 1 4 1 2 1 4 1 2 3 8 5 8 3 8 5 8 3 8 5 8 3 8 5 8 3 8 5 8 3 8 1 or 3 8 3 4...

Page 11: ...h 1 0 1 0 1 0 Seasonal space heating energy efficiency under average conditions s 134 125 129 Seasonal space heating energy efficiency under colder conditions s 109 116 119 Seasonal space heating ener...

Page 12: ...kW 4 7 Rated heat output under warmer conditions Prated kW 8 13 Declared capacity for heating for part load at an indoor temperature of 20 C and outdoor temperature Tj Tj 7 C Pdh kW 6 8 8 6 Tj 2 C Pdh...

Page 13: ...ter No No Rated heat output under average conditions 1 Prated kW 11 14 Rated heat output under colder conditions Prated kW 12 14 Rated heat output under warmer conditions Prated kW 18 20 Declared capa...

Page 14: ...for heating sup Tj 2 If Cdh is not determined by measurement the default degradation coefficient is Cdh 0 9 See The back cover for contact details 3 3 4 Circulating pump Important The benchmark for th...

Page 15: ...es run each time the power is switched on 2 Check the hydraulic pressure in the installation indicated on the user interface Important Recommended hydraulic pressure between 1 5 and 2 0 bar 4 2 2 Shut...

Page 16: ...ramme 4 5 Regional and ergonomic parameters You can personalise your appliance by modifying the parameters linked to your geographic location and the ergonomics of the user interface 1 Press the butto...

Page 17: ...manual 4 7 Personalising the activities 4 7 1 Definition of the term Activity Activity this term is used when programming time ranges It refers to the client s desired comfort level for different act...

Page 18: ...enables the room temperature to be modulated according to your needs and to optimise your energy consumption 1 Select the icon for the affected zone for example 2 Select the desired operating mode Tab...

Page 19: ...day 3 Select the day to be modified 4 Carry out the following actions according to your needs Modify the timings for programmed activities Add a new activity Delete a programmed activity choose the a...

Page 20: ...ration DHW Schedule 5 Select the programme to be modified The programmed activities for Monday are displayed The last activity of the day remains active until the first activity of the following day 6...

Page 21: ...ith a leak tightness check in accordance with prevailing standards is obligatory Maintenance operations are important for the following reasons To guarantee optimum performance To extend the life of t...

Page 22: ...The setting for the safety thermostats 5 3 Maintenance message When a maintenance operation is required your appliance will alert you in two ways A maintenance message will appear on the screen The M...

Page 23: ...ayed again contact the installer 6 1 1 Types of error code The user interface can display three types of error code Tab 21 Type of code Code format Colour of the status LED Warning Axx xx Green flashi...

Page 24: ...l unit PCB terminal block open H02 10 Full Block Full blocking of the device recognized BL input on the central unit PCB terminal block open H02 23 System flow error System water flow error active Flo...

Page 25: ...n Connection Matrix H02 46 Full Can Device Adm Full Can Device Administration H02 47 Failed Conn Funct Gr Failed Connecting Function Groups H02 48 Funct Gr Conf Fault Function Group Configuration Faul...

Page 26: ...the professional responsible for maintenance of the heat pump Tab 24 List of lockout codes Code Message Description E00 00 TFlow Open Flow temperature sensor is either removed or measures a temperatur...

Page 27: ...OBD Error Object Dictionary Error A02 37 Uncritic device lost Uncritical device has been disconnected A10 45 RoomTempZoneA miss Measure of Room Temperature Zone A is missing A10 46 RoomTempZoneB miss...

Page 28: ...not op erating Check that the heat pump is switched on Check the fuses and switches on the electrical installation The water pressure is too low 1 bar Top up the system with water An error code appear...

Page 29: ...ath consumes twice as much water and energy 9 Product fiche and package fiche 9 1 Compatible heating devices Tab 28 Outdoor unit Associated compatible indoor units AWHP 4 5 MR MIT S 4 8 E MIT S 4 8 H...

Page 30: ...1 51 51 Rated heat output under colder warmer climate condi tions kW 4 8 4 8 7 13 7 13 Seasonal space heating energy efficiency under colder warmer climate conditions 113 167 113 167 113 161 113 161 A...

Page 31: ...energy efficiency 2 9 4 Package fiche Medium temperature heat pumps Important Medium temperature application means an application where the heat pump space heater or heat pump combination heater deliv...

Page 32: ...I 1 5 Class IV 2 Class V 3 Class VI 4 Class VII 3 5 Class VIII 5 Temperature control Seasonal space heating energy efficiency of heat pump 1 If tank rating is above A use 0 95 from fiche of boiler fro...

Page 33: ...ge 136 127 131 Tab 35 Package efficiency Un it AWHP 11 MR 2 AWHP 11 TR 2 AWHP 16 MR 2 AWHP 16 TR 2 AWHP 22 TR 2 AWHP 27 TR 2 Seasonal space heating energy efficiency of package 127 127 123 123 116 114...

Page 34: ...es Factory set name Factory set tempera ture Name and temperature defined by the customer Activity 1 Sleep 30 C Activity 2 Home 25 C Activity 3 Away 25 C Activity 4 Morning 25 C Activity 5 Evening 25...

Page 35: ...hnological information contained in these technical instructions as well as any drawings and technical descriptions supplied remain our property and shall not be multiplied without our prior consent i...

Page 36: ...46 801 080 881 Infocentrala NEUBERG S A LU DE DIETRICH SERVICE AT DE DIETRICH CN www neuberg lu www dedietrich heating com www dedietrich heiztechnik com 352 0 2 401 401 0800 201608 freecall 39 rue Ja...

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