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14

Copyright Decoflame ApS.

ERROR ON DISPLAY

ERROR NAME

SYSTEM REACTION

ExPLANATION

ACTION TO BE TAKEN

SPILL TOP

The fire does not start or the 
fire turns to auto-switch-off 
mode

Liquid has been detected inside 
the over-spill safety-chamber
surrounding the fuel inlet.

Dry off any spilled bioethanol thoroughly 
with paper towels. Leave the pop-up lid 
open for at least one hour in order to allow
any remaining bioethanol to evaporate 
completely. Then close the pop-up lid of the 
fuel inlet.

SPILL BOTTOM

The fire does not start or the 
fire turns to auto-switch-off 
mode

Liquid has been detected inside 
the safety-chamber situated in
the bottom of the housing of 
Denver Basic™.

Dry off any spilled bioethanol thoroughly 
with (paper) towels. Leave the pop-up lid 
open for at least one hour in order to allow
any remaining bioethanol to evaporate 
completely. Then close the pop-up lid of the 
fuel inlet.

NO FLAME

The fire turns to auto-switch-off 
mode

The filament is not working or 
there is too much draft in the 
room. 

Try to reduce the draft around the fireplace 
by closing any windows or doors. If that 
does not help, call your point of sale or 
Decoflame on +45 9630 4800 and have 
the serial number to hand (can be found 
on the back side of the burner and on the 
rating plate of this manual).

HOT TEMP. 

SENSOR

The fire does not start or the 
fire turns to auto-switch-off 
mode

The built-in temperature sensor 
has detected too high a tem-
perature inside the housing of 
Denver Basic™.

Make sure that the fireplace has been 
installed according to the technical drawing 
and the installation manual and has suffi-
cient natural ventilation. If the error keeps 
occuring, contact Dec45 9630 
4800. 

HOT 

EVAPORATOR

The fire does not start or the 
fire turns to auto-switch-off 
mode

The built-in temperature sensor 
has detected too high a tem-
perature inside the housing of 
Denver Basic™.

Make sure that the fireplace has been 
installed according to the technical drawing 
and the installation manual and has suffi-
cient natural ventilation. If the error keeps 
occuring, contact Dec45 9630 
4800. 

BLINKING SLOwLY

EMPTY FUEL 

TANK

The fire shuts down and cannot 
be started until refuelled

The fuel level in the tank is too 
low or the tank is empty.

Do not switch off the electronics and fill the 
fuel tank as described in section 6. 

EMPTYING THE FUEL TANK MANUALLY

It is imperative that the fuel tank is empty, if the fireplace needs to relocated, or if it needs to be sent to Decoflame 
for further technical assistance. In order to empty the fuel tank manually, please follow the steps below:

1. Lift the burner and take it out from the wall cut-out.
2. To the left, on the side of the fireplace there is a hole allowing access to the spring locking the lid of the fuel inlet 
(figure 9.2 and figure 9.3).
3. Pull the spring to the left using a long tool e. g. a screwdriver (figure 9.4) to unlock the lid.
4. The lid will open and then you can empty the bioethanol in the fuel tank through the fuel inlet, using a pump or a 
hose.

Figure 9.2

Figure 9.3

Figure 9.4

Summary of Contents for Denver

Page 1: ...Copyright Decoflame ApS USER MANUAL DENVER BASIC ENGLISH ...

Page 2: ......

Page 3: ...E PACKAGING OF YOUR FIREPLACE IN CASE IT NEEDED TO BE SENT BACK TO THE FACTORY 1 content of the box 2 GENERAL information 3 POSITIONING and safety 3 1 placement under a tV 4 Maintenance 5 Installation 5 1 Creating a wall cut out 5 2 wall construction 5 3 step by step installation process 6 operating instructions 6 1 operating VIA CONTROL PANEL 6 2 operating via remote controller 6 3 operating VIA ...

Page 4: ...o choose a position for your fireplace which is not exposed to any draught as bioethanol is a volatile fluid In fact only the vapour of the bioethanol is burning when lit You should not touch the flames of the lit fireplace or blow into the flames You should also keep a distance of at least 30 cm moving past the fireplace as your movement may have an impact on the flames The electronics of your De...

Page 5: ...fireplace as the upwards drifting warm air might damage those Should you still want to create a setting incorporating a TV above the fireplace please follow the instructions below Figure 3 1 1 or ask Decoflame for further advice Figure 3 1 1 3 1 PLACEMENT UNDER A TV min 200mm min 800mm min 400mm min 100mm ...

Page 6: ...ge colour or structure This is to be considered normal wear and tear and does not constitute a product flaw or fault We recommend that if needed you clean all parts of your fireplace with a lint free cloth or kitchen paper towel and a non abrasive detergent some bioethanol or another alcohol based product Re garding polished steel surfaces use only a soft and clean cloth as the surfaces will easil...

Page 7: ...st be constructed of or at least covered with non flammable material like fibre plasterboards e g Fermacell GypRock FireLine or bricks Important The void above the fire place must not be openly connected to the void below the fireplace create a separation right above the top of the fireplace Stone Brick walls The cut out is made according to the drawing you have received with your fireplace The wa...

Page 8: ...ow the fire place Make sure to create a closed cavity for the section below and baseplate of the fire DO install the Denver Basic in a massive wall made of bricks stone or gas beton using the wall cut out dimensions mentiones on the previ ous page There are various possibilities of installing this fireplace model resting on top of the surrounding surface counter sunk by means of using the two stra...

Page 9: ...ut out and insert the plug into the socket If necessary switch on the socket Still holding the fire with the straps carefully sink it into the cut out STEP 3 After the fireplace is positioned as desired remove the straps by cutting them from under neath the fireplace Switch on the electronics using the button which will unlock the fuel lid Always check that the fireplace is connected to the power ...

Page 10: ...indicator have stopped blinking you can start the filling process Press the button for 5 seconds for the lid to unlock Open the lid insert the funnel in the hole and fill in bioethanol Ignition Press the button on the control panel After a short while the first flames will appear around the centre of the flame tray Subsequently it will take a short time until the fireplace will warm up and whole w...

Page 11: ...and the fireplace has cooled down around 5 10minutes In order to open the fuel lid hold the button down for 5 seconds for the lid to unlock bioethanol fuel All Decoflame bioethanol fireplaces are designed and manufactured exclusively for use with bioethanol of high purity 96 to max 97 5 DO NOT use any other fuel or materials or bioethanol of inferior qual ity as this will void your warranty Bioeth...

Page 12: ...ep nr 2 and give them differ ent names 4 Once you have selected your fireplace you can turn it on by pressing START If the fireplace has already been turned on us ing the control panel you can now monitor the fuel leven and the consumption 5 For the Turn Off Timer press the clock icon in the lower right corner To adjust the remaining time slide the dot to the left and right and select SET TIMER Th...

Page 13: ... 97 5 purity DO NOT mix bioethanol with other fuels DO NOT cover obstruct any of the ventilation slots of the fireplace DO NOT place any flammable materials or clothes near the fireplace DO NOT place any pebbles or stones on the e Ribbon Fire as these will crack and might cause injury or damage to the fireplace DO NOT place any ceramic logs or ceramic pebbles on the e Ribbon Fire as they will obst...

Page 14: ...oo high a tem perature inside the housing of Denver Basic Make sure that the fireplace has been installed according to the technical drawing and the installation manual and has suffi cient natural ventilation If the error keeps occuring contact Decoflame 45 9630 4800 hot evaporator The fire does not start or the fire turns to auto switch off mode The built in temperature sensor has detected too hi...

Page 15: ...15 Copyright Decoflame ApS ...

Page 16: ...tenholm 14 9400 Nørresundby Denamark tlf 45 9630 4800 info decoflame dk www decoflame com Decoflame reserves the right to make changes without notice RATING PLATE find the same rating plate on the back of the fireplace ...

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