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12. Frequently Asked Questions (FAQ)
Q. My radar device will not power up. What should I do?
A. Make sure the radar device is plugged into the power source and
that the power source has power. Also, check to see if the LED
light on the power plug is on and that the fuse in the power plug
is working. If the unit still does not power up, contact Decatur
Electronics.
Q. My radar device has poor range. How can I remedy this?
A. Make sure the range control is adjusted properly and verify
that no obstructions are in front of the antenna. If the antenna
still has poor range, increase the range (sensitivity) level. If this
problem continues, contact Decatur Electronics.
Q. Do the Decatur Electronics traffic safety radar devices interface
with in-car video systems?
A. Yes. Decatur’s traffic safety radar devices will interface with
various in-car video systems with an active communications
(COM) port, including the Decatur Electronics Responder 1000™
in-car video system. Please call the Decatur Electronics sales staff
to see which video systems will work with your Decatur radar
device or contact your authorized dealer.
Q. Does Decatur Electronics carry other law enforcement
products?
A. Yes, Decatur offers handheld radar units, a full line of OnSite
radar speed and message trailers and the Responder line of in
car video solutions
Q. Does Decatur Electronics make speed trailers or speed signs?
A. Yes, Decatur has a variety of speed signs and radar/message
trailers—the OnSite™ series. Contact your Decatur sales
representative for more information on these products.
Q. What upgrades are available now for my Genesis II Select™?
A. Contact Decatur Electronics Sales Department 800.428.4315 for
upgrade information.
Q. SYS appears in the MODE window and nothing else works?
A. If your unit has a system error, turn the unit off and on. If it still
says SYS, contact Decatur Electronics.
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