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User Manual 

 

Zia 7.000 and 9.000 series 

 

 

 

zia-7000-9000_9CEC_UserManual_5DUCEP20_EN_v01-00.docx 

Page 3 of 34 

 

The machine supplier/ dealer is 

 

 

Company name: 

 

Address: 

 

Area code – City: 

 

 

Country: 

 

Telephone: 

 

Fax: 

 

Internet: 

 

e-mail: 

 

 
For service and support, always contact the dealer / supplier of the machine by using the 
telephone service number below. 

Tel. Service Number: 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Preface 

 
●  Carefully read this instruction manual before you operate the machine. 
●  Keep this manual in a safe place for possible later reference. 
●  The manual cannot be regarded as a replacement for the training and instruction, but 

must be seen as an addition to the training and as a reference work. 

●  This user manual is valid for the machine supplied by the manufacturer, including the 

options installed by the manufacturer. The manufacturer accepts no liability for any 
damage resulting from incorrect or improper use of the machine, or resulting from 
modifications that have not been authorized by the manufacturer. 

●  This manual gives instructions on the operation and maintenance of the machine. 

Moreover, it gives solutions to simple malfunctions that may occur. The instructions in 
some paragraphs are meant only for persons who are trained in the operation and 
maintenance of the machine.  

●  Besides this manual, a technical manual is also available.  

This technical manual gives directions for solving machine malfunctions and repairing 
the machine.  

●  For instructions on the installation of the machine, a separate installation manual is 

available. 

●  Always use original parts from the manufacturer when the machine needs to be 

repaired. 

●  Only properly trained personnel may carry out repairs, install the machines, or transport 

the machines. 

 

 

Summary of Contents for Zia 7.000 Series

Page 1: ...Coffee Machine Zia 7 000 Fresh brew series 9 000 Bean2cup series with CoEx Brewer User Manual User Manual EN Article number 5DUCEP20 Filename zia 7000 9000_9CEC_UserManual_5DUCEP20_EN_v01 00 docx ...

Page 2: ...ifications at any time and without prior notification to the purchaser All rights reserved Copyright J M de Jong Duke automatenfabriek b v 2016 The contents of this manual are copyrighted Texts images and source files may only be used for professional purposes No part of this guide may be reused modified or published without the prior written permission of the manufacturer Printing pages is allowe...

Page 3: ...s installed by the manufacturer The manufacturer accepts no liability for any damage resulting from incorrect or improper use of the machine or resulting from modifications that have not been authorized by the manufacturer This manual gives instructions on the operation and maintenance of the machine Moreover it gives solutions to simple malfunctions that may occur The instructions in some paragra...

Page 4: ... 12 4 Operation 13 4 1 Display and selections 13 4 2 Operating the machine in pay mode if applicable 13 4 3 Preparing a beverage 14 4 4 Number selection 14 4 5 Jug dispensing 15 5 Maintenance and filling 16 5 1 Daily maintenance 16 5 2 Weekly maintenance 17 5 3 Monthly maintenance 18 5 3 1 Cleaning the canister with water 18 5 3 2 Cleaning the brewer with water 18 5 4 Fill canisters 19 5 5 Fill be...

Page 5: ...arn persons readers about the possibility of serious or fatal injury to themselves or others Warning To warn persons readers about the possibility of minor injury to themselves or others Caution To warn persons readers about possible damage to equipment or data or about potential problems in the outcome of what they are doing Note To emphasize points or remind persons readers of something or to in...

Page 6: ...Do not shake the machine while in use Risk that machine can tip and fall Risk of electrocution when water comes in contact with internal electrical parts Do not lean on the door when open Risk that machine can tip and fall Caution Do not use aggressive cleaning products or abrasives to clean parts of the machine Do not use a damaged machine Please contact your supplier If a fault occurs disconnect...

Page 7: ...ter with a temperature close to the boiling point 100 C When the hot water comes in contact with a person this can lead to serious burns The machine is a compact semi automatic machine for the preparation and vending of hot drinks Your supplier can adjust the taste and sizes of the drinks Both the 7 000 Freshbrew and 9 000 Bean2cup series are equipped with our patented CoEx brewer However the 9 00...

Page 8: ...User Manual Zia 7 000 and 9 000 series zia 7000 9000_9CEC_UserManual_5DUCEP20_EN_v01 00 docx Page 8 of 34 2 3 Overview of the machine interior ...

Page 9: ...ufacturer Serial number Type model specification Model specification Mains power specification Production date Water connection specification 2 5 Standards and Regulations The machine is built according to CE norms The machine complies with the following standards Machine standard 89 392 EEG EMC standard 89 336 EEG The machine complies with the following norms EN 292 safety of machines UL and cUL ...

Page 10: ...535 mm 21 0 in Weight empty 55 5 kg 10 122 4 lb 10 Electricity Mains supply Europe 230 Vac 10 Frequency 50 Hz 2 Max capacity 2 4 kW Mains supply North America 115 V AC 10 Frequency 50 Hz 2 Max capacity 1 2 kW Water pressure Minimum pressure 90 kPa 0 9 bar Maximum pressure 600 kPa 6 0 bar Water connection BSP connection Sound pressure 70 dB A Ambient temperature in storage 10 C 50 C Ambient tempera...

Page 11: ...EN_v01 00 docx Page 11 of 34 2 7 Cup and jug sizes CUPS Measure A 115 mm 4 6 in maximum cup diameter 85 mm 3 34 in JUGS Measure B 174 mm 6 85 in maximum jug diameter 135 mm 5 31 in With elevation units the maximum jug height B can be extended with 60 mm 1 97 in or 120 mm 4 72 in ...

Page 12: ...ng and installation of the machine see the technical manual 3 2 Operation site These machines may only be used indoors in a hygienic dry room with a temperature between 5 and 40 degrees Celsius Place the machine on a flat and stable surface 3 3 Putting the machine out of order If the machine will not be used for a long period of time for example during the weekend it is recommended to turn off the...

Page 13: ...s The water system boiler tubes etc contain hot water with a temperature close to the boiling point 100 C When the hot water comes in contact with a person this can lead to serious scalding injuries Note Place the cup in the centre of the cup stand All beverage selections are dosed on the left cup stand The selections of hot water and chilled water are dosed on the right cup stand 4 1 Display and ...

Page 14: ... return to the main menu 5 If available you may set the strength of your beverage or amount of extra ingredients D using the buttons in the selection menu then press the Start button 6 After the cup is filled the machine will signal beep and the screen will indicate Ready take your cup 7 You can interrupt the process at anytime by pressing the Stop button on the screen 4 4 Number selection Each se...

Page 15: ...o serious scalding injuries The water system boiler tubes ect contains hot water with a temperature close to the boiling point 100 C When the hot water comes in contact with a person this can lead to serious scalding injuries 1 Tilt the cup stands in the upright position picture A and B 2 Place a jug below the left outlet for all consumptions except water picture C 3 Place a jug below the right ou...

Page 16: ... flows through the brewer and mixers 5 Repeat step 4 until clean water comes out of the machine Check if there are still enough ingredients in the canisters If necessary fill up the canisters following instructions in paragraph Fill canisters Empty waste bucket and drip tray 1 Remove the external drip tray the cup stands and the drip grid 2 Remove the drip tray under the brewer 3 Rinse the drip tr...

Page 17: ...graph Disassembling the tea brewer 7 Rinse out all loose parts of the teabrewer in warm water 8 Mount the tea brewing system according to paragraph Assembling the tea brewer Clean cycle brewer 9 Place a jug underneath the nozzle to collect the hot water 10 Install the safety key 11 Press the Weekly cleaning cycle brewer button on the screen 12 Follow the instructions on the screen a Place tablet i...

Page 18: ...e the canister from the machine 4 Remove the lid from the canister 5 Empty the canister Warning Do not fill the canister while it is not completely dry The product may form lumps which makes the system unusable 6 Rinse out the canister with warm water until all product residues are removed 7 Dry the canister very thoroughly on the inside and outside 8 Fill the canister and place it back in the mac...

Page 19: ...cm of product Only use products that are recommended by the supplier of the machine 1 Filling the canisters must be done outside the machine To facilitate taking out the canisters the lid of the machine can be flipped up after opening the door Perform the following procedure to fill a canister 2 Turn the nozzle of the canisters upwards 3 Slightly lift up the canister at the front until the positio...

Page 20: ...well on the motor drive 7 Push the canister at the front over the positioning ridge 8 Turn the nozzle of the canister downwards Check the position of the nozzle of the canister It must be positioned correctly above the brewer or mixing bowl 9 Close the door or place safety key 10 Flush the mixers This is necessary because product may fall into the mixers when the canister is placed back into the m...

Page 21: ...m of the bean canister 3 2 Pull the green locking handle towards you to unlock the canister 4 3 Lift the bean canister and take it out the machine 5 4 Place the bean canister on a stable surface 5 6 7 8 6 5 Insert the key into the lock of the canister lid 7 6 Unlock the canister lid 8 7 Remove the canister lid Check if the position of the green handle is fully pulled out When the green handle is n...

Page 22: ...green locking handle back to lock the bean canister on the grinder 11 Close the upper coffee machine lid 12 Check for correct functioning by taking a test consumption 5 6 Place safety key Warning The machine is now powered up with open door Parts in the machine can move automatically and hot water can flow out Open the door and locate the safety key Insert the safety key and turn a quarter turn cl...

Page 23: ...the manufacturer will void the warranty on related parts 1 Open the door of the machine 2 The service menu is displayed 3 Select the weekly cleaning cycle brewer button 4 Follow the instructions on the screen of the Cleaning Cycle 5 Place tablet in brewer 6 Place de safety key in the door 7 Place 1 litre jug under outlet 8 Select the button to run cleaning cycle 9 The cleaning cycle is started and...

Page 24: ...ersonnel may work on the brewer itself Instructions for performing work on the brewer are found in the technical manual Carry out the following procedure for removal of the brewer 1 Open the door of the machine 2 Remove the outlet pipe from the brewer 3 Push the green handle upwards and pull the brewer out of the machine simultaneously 4 The brewer is removed out of the machine Picture may be diff...

Page 25: ...rned downwards in its home position Caution Make sure that the green handle is in the down position When the brewer isn t installed correctly the brewer can jump out of the seating during a cycle 3 Make sure that the green handle is in the down position When the brewer isn t installed correctly the brewer can jump out of the seating during a cycle 4 Place the tubes 5 Close the door or place the sa...

Page 26: ... 9000_9CEC_UserManual_5DUCEP20_EN_v01 00 docx Page 26 of 34 5 10 Disassembling the mixing system 1 Procedure to disassemble the mixer 2 Remove outlet pipes from the mixers 3 Turn the bayonet catch anti clock wise approx 10º 4 Remove the mixer house ...

Page 27: ...0 and 9 000 series zia 7000 9000_9CEC_UserManual_5DUCEP20_EN_v01 00 docx Page 27 of 34 5 Pull the mixer parts towards you 6 Pull the whipper blade towards you 7 Turn the base plate counterclockwise and pull it towards you ...

Page 28: ... 28 of 34 5 11 Assembling the mixing system 1 Procedure to assemble the mixer 2 Install the base plate Caution The arrow on the whipper blade must point to the flat side of the mixer shaft 3 Install the whipper blade Be sure that the arrow is at the flat side of the shaft 4 Install the mixer house ...

Page 29: ...C_UserManual_5DUCEP20_EN_v01 00 docx Page 29 of 34 5 Turn the bayonet catch clockwise until it is locked 6 Install the outlet pipes on the mixers 7 Close the door 8 Check correct functionality by taking test beverages Picture may be different based on model ...

Page 30: ...nd assembling the tea brewer Disassembling the tea brewer 1 The tea brewer is fixed in position using a metal bracket 2 Push down the bottom part of the metal bracket slightly to release the brewer 3 The brewer is now unlocked and can be pulled forward and lowered out of the top fold of the bracket 4 Disassemble the tea brewer ...

Page 31: ... 9000_9CEC_UserManual_5DUCEP20_EN_v01 00 docx Page 31 of 34 Assembling the tea brewer 1 Assemble the tea brewer 2 Place the tea brewer inside the metal bracket and slide the bottom of the brewer into position 3 Push and lock the metal holder upwards ...

Page 32: ...cycle again and finish it correctly Door open Close door or install safety key to run the machine Drip tray waste bucket full Empty the drip tray in front of machine and the waste bucket make sure the probes are dry Filling boiler Wait until boiler is filled If message is still shown after 10 minutes consult the service engineer Grinder blocked Grinder is blocked and needs to be cleaned out Heatin...

Page 33: ...34 Water filter installed Consult the service engineer Replace water filter Consult the service engineer Shortcut temp sensor Consult the service engineer Temp sensor disconnected Consult the service engineer Temp boiler to high Consult the service engineer Water level to low Consult the service engineer ...

Page 34: ...User Manual Zia 7 000 and 9 000 series zia 7000 9000_9CEC_UserManual_5DUCEP20_EN_v01 00 docx Page 34 of 34 ...

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