DCLCD
DCL20 Page34
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Please read this warranty card carefully, it is a “ONE-YEAR LIMITED
WARRANTY” on parts and labor and is only valid when purchased from an
Authorized Reseller, only on new and non-refurbished product, and available
to customers in the Continental US, Alaska, Hawaii and Puerto Rico. See
below for the DCLCD Extended Service warranty.
DCLCD’s Responsibility
DCLCD Displays purchased in the United States are warranted to be free
from defects in materials or workmanship for a period of one (1) year from the
date of their original retail purchase. If the unit fails to conform to this warranty,
we will service the monitor using new or refurbished parts.
Service Labor
During a period of one (1) year from the effective warranty date, DCLCD will
provide, when needed, service labor to repair a manufacturing defect at
DCLCD’s own Service Center. To obtain warranty service in the Untied States,
you must first call our Customer Support at (800) 788-2878. The
determination of service will be made by DCLCD Customer Support. PLEASE
DO NOT
RETURN YOUR UNIT TO DCLCD WITHOUT PRIOR AUTHORIZATION.
Parts
New or remanufactured replacements for defective parts will be used for
repairs by DCLCD at its designated Service Center for one (1) year from the
effective warranty date. Such replacement parts are warranted for the
remaining portion of the original warranty period.
Service
During the one (1) year warranty period, DCLCD will, at its option and sole
discretion, repair or replace defective parts, including replacement of the
entire Panel. The Customer will be required to ship the unit to the Service
Center indicated at the time Customer Support is contacted to make the
necessary repairs, you are responsible for all transportation charges to the
service facility. DCLCD is NOT responsible for the de-installation or re-
installation of the unit.
Packaging and Shipping Instruction
When you send the product to an authorized DCLCD service facility you must
use the original carton box and packing material or an equivalent as
designated by DCLCD.
Not Covered
This warranty does not cover defects, malfunctions or failures resulting from
shipping or transit accidents, abuse, misuse, operation contrary to furnished
instructions, operation on incorrect power supplies, operation with faulty
associated equipment, modification, alteration, improper servicing, tampering
or normal wear and tear or TVs on which the serial number has been
removed or defaced. Image Sticking caused by operating at excessive
brightness levels for extended periods or mishandling are not covered by this
warranty.
Summary of Contents for DCL20
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