If you require technical support, contact dbx Customer Service. Be prepared to
accurately describe the problem. Know the serial number of your unit - this is
printed on a sticker attached to the bottom of the unit. If you have not already
taken the time to fill out your warranty registration card and send it in, please do
so now.
Before you return a product to the factory for service, we recommend you refer
to the manual. Make sure you have correctly followed installation steps and
operation procedures. If you are still unable to solve a problem, contact our
Customer Service Department at (801) 568-7660 for consultation. If you need to
return a product to the factory for service, you MUST contact Customer Service
to obtain a Return Authorization Number.
No returned products will be accepted at the factory without a Return
Authorization Number.
Please refer to the Warranty below, which extends to the first end-user. After
expiration of the warranty, a reasonable charge will be made for parts, labor, and
packing if you choose to use the factory service facility. In all cases, you are
responsible for transportation charges to the factory. dbx will pay return shipping
if the unit is still under warranty.
Use the original packing material if it is available. Mark the package with the
name of the shipper and with these words in red: DELICATE INSTRUMENT,
FRAGILE! Insure the package properly. Ship prepaid, not collect. Do not ship
parcel post.
Service Contact Information
Service Contact Information
Mini-Pre
4
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Mini-Pre User Manual
mini comp manual 8/16/01 1:48 PM Page 4
