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No.

Phenomena

Reason

Solutions

1

Node does not send RF to base
station periodically, LED does not
blink

No power supply or battery
ran out
Configuration sending
cycle is incorrect

Check that the battery is
empty or not installed
correctly
Check the power supply
Check the send cycle
configuration

2

Node does not send RF to base
station according to the alarm,
LED does not blink

The alarm configuration is
incorrect
Running out of the number
of alarms set for the day

Check alarm configuration
Check the configuration for
the maximum number of
alarms per day

3

Node does not send RF to base
station when activated by the
magnetic switch, LED does not
blink

Magnetic switch has
malfunctioned
Or place the Magnet key
not right position

Locate the correct position
for magnet key
Read the status of the
magnetic switch via
modbus (when powering or
attaching the battery) to
see if the magnetic switch
is working.

4

Node has blinked LED when
sending RF but the base station
cannot received

Out of the number of RF
packages of uplink per day
(140 packages / day)

Check on the base station
whether the event
message exceeds the
number of RF packets

5

Node has sent RF but the LED
does not blink

LED malfunction

Contact manufacturer

6

The measurement values from
sensor do not change, keep
constant values for long time

Sensor got failure
Sensor cable broken
Sensor connector is not
connected firmly

Check sensor cable and
connector
If the issue is still exist,
please contact
manufacturer for warranty
or replace new sensor

10. Troubleshooting

Summary of Contents for WSSFC-CAP10

Page 1: ... PRECISION CAPACITANCE FUEL LEVEL SENSOR FOR DIESEL OIL VEGETABLE OIL LUBRICANT 1500MM FIELD CUTTABLE INTERNAL ANTENNA TYPE AA BATTERY 1 5VDC IP67 RC2 RC4 ZONES CAP10PROEXT0700 CAP10 PROBE EXTENSION LENGTH 700 MM CAP10PROEXT1000 CAP10 PROBE EXTENSION LENGTH 1000 MM CAP10PROEXT1500 CAP10 PROBE EXTENSION LENGTH 1500 MM USER GUIDE FOR SIGFOX READY PRECISION FUEL LEVEL SENSOR WSSFC CAP10 This document...

Page 2: ...rs Configure parameters like cycle send data alarm a b Refer to the configuration section 6 STEP 4 Add device to Backend Sigfox refer to section 6 2 for details STEP 5 Installation refer to section 9 for details HW Ver FW Ver Release Date Functions Change 1 1 1 0 DEC 2020 0 2 Setup Fuel Sensor Default communication of CAP10CNR RS485 Baudrate 19200 Data bit 8 Stop bit 1 Parity None Modbus Slave add...

Page 3: ...xtended up to 4000 Accuracy Resolution Repeatability 0 1 of Span 0 1 0 1 of span Thermal drift 0 03 of span per 10oC Connector M12 male 4 pin Coding A Sensor MTBF More than 10 years Sensor wetted materials Aluminum and engineering plastic Operating Temperature Range 40 to 85 C Operating Humidity Range 0 100 RH Sensor rating IP67 outdoor Certification CE Marking per EN61236 1 with test report Stand...

Page 4: ...40xW73xD42 250 grams Sigfox Device only Housing Polycarbonate IP67 Mounting Wall mount bracket Sensor cable 2m sensor cable with M12 male connector 4 Dimensions 4 1 Dimensions of the Sigfox sensor 4 2 Dimensions of the Fuel Sensor ...

Page 5: ...Sigfox Sensor Bracket Fuel Sensor Installation tool 5 Scope of delivery ...

Page 6: ... times of alarm did not pass the limit of number of alarms then it will send data to Base station immediately 2 When the sending time interval is reached it will send data to Base station immediately regardless of value 3 By using the magnet key the Sigfox node can be triggered to send data to base station immediately There will be a beep sound from the buzzer meaning the data has been sent 6 Oper...

Page 7: ...access mechanism throughput coexistence with other radio technologies etc Each radio configuration includes 4 uplink classes 0u 1u 2u and 3u The Sigfox network globally works within the ranges from 862 to 928 MHz But not all RCs require such a wide range of operation RC1 RC2 RC3 RC4 RC5 RC6 RC7 Uplink center frequency MHz 868 130 902 200 923 200 920 800 923 300 865 200 868 800 Downlink center freq...

Page 8: ...o new emission before 20 s Listen Before Talk Devices must verify that the Sigfox operated 200 kHz channel is free of any signal stronger than 80 dBm before transmitting Sigfox s high limit EIRP recommendation is included in each column although regulations sometimes allow for more radiated power than the Sigfox recommendation Sigfox s recommendation is set to comply with the Sigfox technological ...

Page 9: ...ct a group Step 4 Fill in the required information Click on the text as shown below Note Some of our products may not have end product certification in time to add the product to Backend Sigfox please follow the steps below ...

Page 10: ...the box as shown below to register as a prototype When the sensor sampling time interval is reached for example 2 minutes the Sigfox node will wake up and switch ON 6 3 Measurement principle of Sigfox Sensor ...

Page 11: ...OW_ALARM_SETPOINT_FACTOR Low alarm setpoint for calculated value 8 bit unsigned integer LOW_ALARM_SETPOINT HIGH_ALARM_SETPOINT LOW_ALARM_SETPOINT_FACTOR 200 0 ALARM_ENABLE Enable Disable ALARM event 0b0 ALARM event is OFF 0b1 ALARM event is ON 0b0 ALARM event is OFF ALARM_PERIOD Period of time to send ALARM event 0b000 every 10min 0b001 every 30min 0b010 every 1h 0b011 every 2h 0b100 every 3h 0b10...

Page 12: ...gfox Downlink tab 0b0000 Data name Description Encoding or Possible values Length in bits EVENT_ID Unique ID identifying the device event 4 bit unsigned integer 0 START_UP 1 HEARTBEAT 2 PARAMETERS_UPDATE 3 FORCE_DATA 4 CYCLIC_DATA 5 ALARM 4 HW_VERSION Indicate HW version 4 bit unsigned integer 1 15 4 FW_VERSION Indicate FW version 8 bit unsigned integer 1 255 8 LATEST_SIGFOX_DOWNLINK Latest receiv...

Page 13: ...yload EVENT_ID HW_VERSION FW_VERSION LATEST_SIGFOX_ DOWNLINK 10 0 bits 4 4 8 64 Value 0b0010 2 yes yes yes Size FORCE_DATA led blink SKY BLUE Payload EVENT_ID HW_ ERROR reserved ALARM BATTERY_LEVEL reserved RAW_VALUE SCALED_VALUE 6 0 bits 4 1 3 2 2 4 16 16 Value 0b0011 3 yes zeros yes yes zeros yes yes CYCLIC_DATA led blink SKY BLUE Payload EVENT_ID HW_ ERROR reserved ALARM BATTERY_LEVEL reserved ...

Page 14: ... LOW_ALARM_SETPOINT_FACTOR ALARM_ENABLE ALARM_PERIOD LED_BUZZER_ENABLE 8 0 bits 32 8 1 3 1 Value yes yes yes yes yes HEARTBEAT_PERIOD MEASURE_PERIOD TX_REPEAT CYCLIC_DATA_PERIOD DEVICE_RESET DOWNLINK_TYPE 3 4 1 3 4 4 yes yes yes yes yes 0b0000 0 Size DOWNLINK_TYPE 5 Payload PRM_ADDRESS PRM_LENGTH PRM_VALUE reserved DOWNLINK_TYPE 8 0 bits 8 8 16 28 4 Value yes 0x02 2 yes zeros 0b0101 5 6 7 Sigfox D...

Page 15: ...s Description Range Default Format Property Comment 270 10E 3 16 4 CURRENT_CONFIGURATION hex Read Write 274 112 3 16 1 SERVER_CONFIG uint16 Read Write 0 Send to Sigfox Network 1 Send to Dongle 276 114 3 16 1 RADIO_CONFIG 1 2 4 4 uint16 Read Write RC zones selection 1 2 4 is RCZ1 RCZ2 RCZ4 277 115 3 16 1 TX_POWER 20 int16 Read Write RF Tx power 278 116 3 16 2 CONSTANT_A 0 06666 float Read Write Con...

Page 16: ... status PCB temperature Measured value alarm status Step to configure check data Step 1 Install the Modbus Configurator Software in the link below https filerun daviteq com wl id yDOjE5d6kqFlGNVVlMdFg19Aad6aw0Hs Step 2 Plug the configuration cable to Computer via USB port 8 Offline configuration Serial port configuration on computer 9600 baud None parity 1 stop bit Reading data by Function 3 Writi...

Page 17: ...tion port Step 5 Import the configuration file by importing the csv file Go to MENU FILE Import New select the file with name CONFIGURATION TEMPLATE FILE FOR SIGFOX CAP10 SENSOR FW1 0 csv in the link below Then click Connect CONFIGURATION TEMPLATE FILE FOR WSSFC CAP10 ...

Page 18: ...ase station but the distance will be reduced significantly 9 Installation 9 1 Locate the good place for Radio signal ATTENTION DO NOT install the Sigfox sensor or its antenna inside a completedmetallic box or housing because RF signal can not pass through metallic wall The housing is made from Non metallic materials like plastic glass wood leather concrete cement is acceptable 9 2 Mounting 9 2 1 B...

Page 19: ...cable 9 2 2 Site installation WARNING The sensor must be securely fixed near the measuring area Default communication of CAP10CNR RS485 Baudrate 19200 Data bit 8 Stop bit 1 Parity None Modbus Slave address 30 Refer here for installation instructions for cap10 ...

Page 20: ...Steps for battery installation Step 1 Open the cover by using flat head screwdriver 9 3 Battery installation ...

Page 21: ...ery Step 3 Insert the top plastic housing and locking by L hex key ATTENTION REVERSED POLARITY OF BATTERIES IN 10 SECONDS CAN DAMAGE THE SENSOR CIRCUIT ATTENTION When reinstalling the cover pay attention to put the PCB edge into the middle slot of the box inside as shown below ...

Page 22: ...c switch has malfunctioned Or place the Magnet key not right position Locate the correct position for magnet key Read the status of the magnetic switch via modbus when powering or attaching the battery to see if the magnetic switch is working 4 Node has blinked LED when sending RF but the base station cannot received Out of the number of RF packages of uplink per day 140 packages day Check on the ...

Page 23: ...s Connection to Antenna problem Check location of Sigfox node and distance to base station Check the antenna connector in the PCB Manufacturer Daviteq Technologies Inc No 11 Street 2G Nam Hung Vuong Res An Lac Ward Binh Tan Dist Ho Chi Minh City Vietnam Tel 84 28 6268 2523 4 ext 122 Email info daviteq com www daviteq com Revision 19 Created Fri Feb 18 2022 9 21 AM by Kiệt Anh Nguyễn Updated Mon Ju...

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