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36

Chapter 4
Troubleshooting and Maintenance

Vantage Pro2 Troubleshooting Guide

While your Vantage Pro2 weather station is designed to provide years of trouble-
free operation, occasional problems may arise. If you are having a problem with 
your station, please consult this troubleshooting guide before calling Davis 
technical support. You may be able to quickly solve the problem yourself. Please 
see “Contacting Davis Technical Support” on the back cover.

Note: 

Refer to the ISS Installation Manual for additional troubleshooting information. 

T

ABLE 

4-1: T

ROUBLESHOOTING 

G

UIDE

Problem

Solution

Display

Display shows only 

“RECEIVING FROM.....”

Indicates that console has rebooted. Hold the DONE key to 

return to Current Weather Mode. (Check time setting if power 

was lost.)

Display is blank

Unit is not receiving power. Check the power adapter 

connections and/or replace batteries.

Display shows dashes in 

place of weather data

•

ISS not plugged in (cabled station). See ISS manual.

•

Sensors not transmitting (wireless station). See ISS (or 

other transmitter) manual.

•

Console not receiving (wireless station) -

 See “Troubleshooting Reception Problems” on page 38.

•

A reading has exceeded the limits indicated in the 

specifications table.

•

Calibration numbers may be causing readings to exceed 

display limits. Check calibration number and adjust if 

necessary.

Display shows “Low 

Battery Console”

Replace the console’s C-cell batteries.

Display shows “Low 

Battery Stn 1”

Indicates that the CR123 Lithium battery in the transmitting 

station (ID number shown) is low and should be replaced. 

Console is sluggish or does 

not work at low tempera-

tures

The console and display may not work below 32º F (0º C). Use 

an External Temperature sensor in low-temperature locations or 

install the console indoors.

Display shows “odd” values 

or missing values.

You may have synchronized with another weather station near-

by. Change the transmission and reception IDs to a different ID. 

Display “locks up”

Reset the console by removing AC and battery power then 

restoring power. If this occurs frequently in an AC-powered 

console, plug the AC power-adapter into a surge suppressor.

Humidity

Inside humidity seems too 

high or too low

Make sure the console is not near a humidifier or de-humidifier. 

Check calibration number and adjust if necessary. If inside 

humidity is low, and inside temperature is too high, see “inside 

temp” below. Also make sure the console backlight is not on.

Summary of Contents for 6152

Page 1: ...Console USER MANUAL Davis Instruments 3465 Diablo Avenue Hayward CA 94545 2778 U S A 510 732 9229 www davisinstruments com R For Vantage Pro2 and Vantage Pro2 Plus Weather Stations ...

Page 2: ...ed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment on and off the user is encouraged to try to correct the interference by o...

Page 3: ...Wind Cup Size Rain Collector 17 Screens 13 14 Rain Season Serial Baud Rate 18 Current Weather Mode 20 Selecting Units of Measure 20 Displaying the Forecast 26 Calibrating Setting and Clearing Variables 26 Highs and Lows Mode 29 Alarm Mode 30 Graph Mode 33 Troubleshooting and Maintenance 36 Vantage Pro2 Troubleshooting Guide 36 Console Diagnostic Mode 38 Console Maintenance 42 One Year Limited Warr...

Page 4: ...Date 7 2ND Button Indicator 8 Barometric Trend Arrow 9 Graph Icon 10 Current Rain Icon 11 Station Number Indicator 12 Weather Ticker 13 Graph Field 14 Alarm Icon N S W E NE SE NW SW GRAPH 2nd Vertical Scale X10 WIND RAIN RATE in hr DAILY in STATION NO 1 pm Last 24 hrs hr Every 1 MPH CHILL TEMP OUT HUM IN HUM OUT TEMP IN hPa BAROMETER F F F 13 12 11 10 1 14 9 8 7 6 5 4 3 2 ...

Page 5: ...console using a straight through four conductor cable A wireless Vantage Pro2 station transmits outside sensor data from the ISS to the console via a low power radio Wireless consoles have an antenna that rotates 180 forward It is important that you do not over rotate the antenna by forcing it backward beyond the up or down positions If your console is part of a cabled system there is no antenna N...

Page 6: ...nsole case To select the secondary function press and release 2ND on the front of the console upper right corner and then immediately press the key for that function After pressing 2ND the 2ND icon displays above the barometer reading on the screen for three seconds All secondary key functions are enabled during this time Keys resume normal operation after the icon disappears The and navigation ke...

Page 7: ...ata on the WeatherLink Cloud with any con nected device or smart phone or on your computer with free WeatherLink Com puter Software WeatherLink Computer Software Free to download from WeatherLink com Vantage Connect 6621 6622 Transmits data from remote ISS to WeatherLink com via cellular connection WeatherLink and Mobilize mobile apps Free apps let you access your weather as well as current weathe...

Page 8: ...cabled system by adding this radiation shield Wireless Repeaters 7627 7654 Extend the range of transmission between your sensor suite and the console with repeaters and long range repeaters Solar Power Kit 6614 or Heavy Duty Solar Power Kit 6612 Universal Shelter 6618 Mount your console outside inside a weather resistant shelter with solar power Use 6614 for wireless consoles 6612 6618 for cabled ...

Page 9: ...re the use of an AC adapter You may use the included adapter if you wish but the three C cell batteries should power a wireless console for up to nine months Note When using an AC Power adapter be sure to use the power adapter supplied with your Vantage Pro2 Console Your console may be damaged by connecting the wrong power adapter The console does not recharge the batteries Because of this and bec...

Page 10: ...etup Mode Setup Mode guides you through steps required to configure the station See Setup Mode on page 11 for more information Installing Batteries 1 Remove the battery cover located on the back of the console by pressing down on the two latches at the top of the cover 2 Insert three C batteries into the battery channel negative or flat terminal first 3 Replace the battery cover B a t t e r y B a ...

Page 11: ...hed Once the console is powered it automatically enters Setup Mode You can step through the Setup Mode options or exit the Setup Mode to test the connection and sensor readings in Current Weather Mode See Setup Mode on page 11 for Setup Mode options See Current Weather Mode on page 20 for viewing and verifying current weather data coming from the cabled console To verify that the console is receiv...

Page 12: ...omplete circle Avoid forcing the console antenna when rotating it Table Shelf Placement The console kickstand can be set to three different angles allowing five different display angles 1 Install the two round rubber feet on the bottom of the console The rubber feet help prevent damage to furniture and surfaces 2 Lean the kickstand out by pulling on its top edge You ll see the indentation for your...

Page 13: ...Console Location 9 4 Install the two rubber channel feet on the kickstand If necessary pull up on the stand to close it It will be a little tight so it s okay to push hard enough to get it to slide ...

Page 14: ...e running inside the wall mount the console over an empty switch box 2 Use a drill and a 3 32 or 7 64 2 5 mm drill bit to drill two pilot holes for the screws 3 Using a screwdriver drive the two 6 x 1 pan head self threading screws into the wall Leave at least 1 8 3 mm between the wall and the heads of the screws 4 If the kickstand has been pulled out from the case push it back into its upright an...

Page 15: ...erLink Getting Started Guide for more information on connecting your console to your computer Setup Mode Commands Setup Mode displays when the console is first powered This mode can be displayed at any time to change any of the console weather station options Use the following commands to enter exit and navigate Setup Mode Enter Setup Mode by pressing DONE and the key at the same time Note The con...

Page 16: ...lso be displayed 2 Press DONE to move to the next screen The console can receive signals from up to eight transmitters total but there is a limit on the number of certain types of transmitters The table below lists the maximum number of stations allowable for a receiver Maximum Number of Transmitters in a Network with One Receiver Two are allowable only if both stations are only partially populate...

Page 17: ... Press DONE to move to the next screen Note This screen contains functionality for enabling repeaters If the word Repeater displays in the right corner of the screen and you are not using repeaters as part of your network see Clearing Repeater ID on page 54 If you are using repeaters as part of your network see Wireless Repeater Configuration Appendix C on page 53 for configuring repeaters on the ...

Page 18: ...r 24 hour clock default in EU and UK models first select either the hour or minute setting then press 2ND and immediately press UNITS This toggles the clock setting between the two types To choose between a MM DD default in US models or DD MM default in EU and UK models display for the date first select either the day or month setting then press 2ND and immediately press UNITS This switches the co...

Page 19: ... with a combination of US time zones and the names of major cities representing time zones around the world You can also configure your time zone using the Universal Time Coordinate UTC offset Screen 7 Time Zone Note UTC offset measures the difference between the time in any time zone and a standard time set by convention as the time at the Royal Observatory in Greenwich England Hayward California...

Page 20: ...automatic daylight saving status or to set daylight saving manually Screen 9 Daylight Saving Status 1 If Daylight Saving setting is MANUAL you will have to set the time correctly when it changes However to maintain accurate calculations you also need to use the and keys to turn daylight saving time on or off on the appropriate days of the year If you have an AUTO daylight saving setting the consol...

Page 21: ... left of the left most non zero digit has been selected 5 Press DONE to move to the next screen Screen 11 Wind Cup Size Vantage Pro2 stations come standard with large wind cups Switch this setting to SMALL CUP if you have separately purchased and installed small wind cups Switch to OTHER if you are receiving from a Vantage Vue ISS or are using a third party anemometer Screen 11 Wind Cup Size 1 Pre...

Page 22: ... units used to display rain data toggle between inches and millimeters each time you repeat this key sequence To Display Rain in Metric Units in WeatherLink Refer to the WeatherLink Online Help for instructions to set the rain collector to 0 2 mm and to select millimeters as the unit for rain Screen 13 Rain Season Because rainy seasons begin and end at different times in different parts of the wor...

Page 23: ...mputer 1 Press the and keys to select the baud rate Your Vantage Pro2 console supports baud rates of 1200 2400 4800 9600 14400 and 19200 2 You have completed the console setup To exit Setup Mode press and hold DONE until the current weather screen appears Clear All Command After you have completed the above setup procedures and have exited the Setup Mode please use the Clear All command before put...

Page 24: ...ommand key secondary functions are enabled during this time The keys return to normal operation after the icon disappears Select a variable and press GRAPH to graph the variable in the Current Weather Mode screen The console places a graph icon on the screen next to the selected variable or value you want to view to indicate the currently selected variable You can also select any variable currentl...

Page 25: ...to display the wind direction in degrees instead of the wind speed When displayed in degrees Due North displays as 360º Each additional WIND key press toggles the display between wind speed and wind direction in degrees Note If your anemometer arm is not pointing true north you should recalibrate the wind direction reading on your console See Calibrate Wind Direction Reading on page 27 for more in...

Page 26: ...humidity Each consecutive press of HUM displays humidity readings for any optional humidity leaf wetness and leaf temperature stations also connected to your console The order of the optional sensors readings display depends on your station configuration Humidity readings for humidity stations display with leaf wetness and leaf temperature readings displaying consecutively Wind Chill Press 2ND the...

Page 27: ...and UV again to display the accumulated UV index for the day The accumulated UV index is the total ultraviolet radiation that the sensor has read throughout the day The accumulated UV index for the day is reset to zero every night Note Requires a UV sensor Heat Index Press 2ND then press HEAT to display the Heat Index THSW Index After you have selected the Heat Index press 2ND then press HEAT agai...

Page 28: ...ning of your rain season in Setup Mode See Screen 13 Rain Season on page 18 Year to date precipitation is displayed in inches in or millimeters mm Daily Rain Press RAINDAY to display the rain accumulated since 12 midnight Any rain accumulated in the last 24 hours displays in the ticker at the bottom of the screen Rain Storm Rain Storm displays the rain total of the last rain event It takes two tip...

Page 29: ...f Use the backlight when the LCD is not clearly visible When the console is battery operated the backlight remains on as long as keys are pressed or a ticker tape message is scrolling across the screen If no keys are pressed the backlight automatically turns off about fifteen seconds after it is turned on If any key is pressed while it is turned on it will stay illuminated for 60 seconds from the ...

Page 30: ... both the rain and snow icons display together a chance of rain freezing rain sleet and or snow is likely Displaying Time Date or Sunrise Sunset Your console shows the sunrise and sunset time in the same place on the screen used by the current time and date Press 2ND and then press TIME to toggle the screen between the current time and date or the sunrise and sunset times for the current day Note ...

Page 31: ...ld SET 4 The wind direction variable will begin to blink 5 Continue holding the key until the CAL message appears in the ticker The ticker displays the current wind direction calibration value 6 Press the and keys to select digits in the anemometer s current reading 7 Press the and keys to add subtract from the anemometer reading 8 Repeat steps 6 and 7 until you have entered the offset value from ...

Page 32: ... monthly and yearly rain totals Clear the daily rain total if the station accidentally recorded rain when the ISS was installed Monthly rain Clears the monthly rain total Does not affect the yearly rain total Yearly rain Clears the yearly rain total Daily ET Clears daily ET and subtracts the old daily ET total from the monthly and yearly ET totals Monthly ET Clears the current monthly ET total Doe...

Page 33: ...nth Highs Month Lows Year Highs and Year Lows The HIGH or LOW icon as well the DAY MONTH or YEAR icon lights to display which High Low screen you ve selected 3 Press the and keys to scroll back and forth through the last 24 values Weather Variable High Low Day Time Date Month Year Additional Information Outside Temperature Yes Yes Yes Yes Yes Inside Temperature Yes Yes Yes Yes Yes Outside Humidity...

Page 34: ...til you clear the alarm or the condition clears If you re using the AC adapter the alarm will continue sounding as long as the condition exists The alarm will sound again for each new alarm If more than one alarm is active the description for each active alarm cycles onto the screen every four seconds A symbol appears at the end of the alarm text if more than one alarm is tripped Low alarms work t...

Page 35: ...igh alarm thresholds The ALARM and HIGHS icons also appear 2 Press the and keys to select one of the variables displayed on the screen or use the console keys to select any weather variable Also press HI LOW to display the toggle between the high and low alarm threshold settings 3 Press 2ND then press ALARM to activate the currently selected weather variable 4 Press the and keys to select digits i...

Page 36: ...ain Flash Flood Alarm uses current 15 minute rainfall total 24 Hour Rain Alarm uses current 24 hour rainfall total Storm Storm Alarm uses current storm rainfall total Rain Rate High Soil Moisture High and Low Solar Radiation High Inside Temperature High and Low Outside Temperature High and Low Extra Temperature High and Low Heat Index Temperature High THSW Index Temperature High Wind Chill Tempera...

Page 37: ...hold the ALARM key until all the fields become dashed Silencing Alarms 1 Press DONE to silence an alarm when it sounds Graph Mode The Vantage Pro2 console includes a powerful Graph Mode that allows you to view over 100 graphs of different kinds right on the screen all without connecting to a personal computer Viewing Graphs Although the graphs available may vary for each weather variable you displ...

Page 38: ...f the last 24 months As before use the and keys to move between months Press HI LOW to shift between the highs and lows By pressing the key again the graph shifts one more time to show the highs of the last 24 years Press HI LOW to shift between highs and lows The console beeps when you ve reached the first or last possible value or time span for the graph Since the console only graphs data collec...

Page 39: ...e C C H L H L Outside Temperature C C H L H L H L Heat Index Temperature C C H H Temp Hum Sun Wind THSW Index C C H H Wind Chill Temperature L L L L UV Radiation Index A A H C UV Radiation MED Minimal Erythermal Dose T T T Wind Speed A A A H H H H Direction of High Wind Speed Y Y Y Y Dominant Wind Direction A A A A A Average H Highs L Lows T Totals Y Yes C Current reading at the end of each period...

Page 40: ...eption Problems on page 38 A reading has exceeded the limits indicated in the specifications table Calibration numbers may be causing readings to exceed display limits Check calibration number and adjust if necessary Display shows Low Battery Console Replace the console s C cell batteries Display shows Low Battery Stn 1 Indicates that the CR123 Lithium battery in the transmitting station ID number...

Page 41: ...ion number and adjust if necessary Sprinklers may be hitting the ISS radiation shield Relocate See ISS manual Inside temperature sensor reading seems too low Make sure the console or other temperature sensor is not in contact with an exterior wall that cools down when outside temperature drops Make sure the console or other temperature sensor is not near an air conditioning vent Check calibration ...

Page 42: ...it a few minutes while the console lists all the stations transmitting within range See Screen 1 Active Transmitters on page 12 for more information If the console does not detect your transmitter check the following Adjust the console and ISS antennas so that they are in line of sight with each other Reduce the distance between the ISS and the console If the console is directly beneath the ISS th...

Page 43: ...ation that is displayed in this screen includes Screen 1 Statistical Diagnostics Screen Note All values with a mark the value as being for Davis Instruments Internal use All values with a mark values that are the same on both the Statistical and Reception Diagnostic screens 1 Time of day or number of times the anemometer switch was seen closed The switch closes once each revolution of the anemomet...

Page 44: ...ange displayed is from 5 to 60 When the noise level is high try to move the console closer to the station to get a stronger signal Small background noise level does not always guarantee good reception The signal strength between the station and the console needs to be stronger than the background noise level in order for the console to receive clearly If there are reception problems while a small ...

Page 45: ... field should generally be between 20 and 60 If a packet is not received successfully the signal strength field is dashed out 5 Current frequency correction factor Shows the Automatic Frequency Control setting 6 Frequency index of the next packet to be received 7 Current number of consecutive bad packets 8 The number of times that the Phase Lock Loop did not lock 9 Current streak of consecutive go...

Page 46: ...cated on the back of the console by pressing down on the two latches at the top of the cover 3 Place the console face down on a flat firm surface 4 Insert a fingertip between the two exposed batteries then press the middle battery down toward the notch toward the hidden battery This will relieve tension on the first battery and allow you to remove it 5 Remove the old batteries and install the new ...

Page 47: ...erature readings Wind Chill Heat Index and the Temperature Humidity Sun Wind THSW Index Apparent temperatures use additional weather data to calculate what a human body perceives the temperature to be in those conditions Wind chill Wind chill takes into account how the speed of the wind affects our perception of the air temperature Our bodies warm the surrounding air molecules by transferring heat...

Page 48: ...nge the humidity to 60 If that same parcel of air is then warmed so that it has a capacity for 20 g of water vapor the relative humidity drops to 30 even though water vapor content does not change Relative humidity is an important factor in determining the amount of evaporation from plants and wet surfaces since warm air with low humidity has a large capacity to absorb extra water vapor Dew Point ...

Page 49: ...djusted to the equivalent sea level pressure This adjusted pressure is known as barometric pressure In reality the Vantage Pro2 measures atmospheric pressure When you enter your location s altitude in Setup Mode the Vantage Pro2 stores the necessary offset value to consistently translate atmospheric pressure into barometric pressure Barometric pressure also changes with local weather conditions ma...

Page 50: ... that even low UV doses can be harmful UV MEDs MED Minimum Erythemal Dose is defined as the amount of sunlight exposure necessary to induce a barely perceptible redness of the skin within 24 hours after sun exposure In other words exposure to 1 MED will result in a reddening of the skin Because different skin types burn at different rates 1 MED for persons with very dark skin is different from 1 M...

Page 51: ... Light Brown Burns moderately tans gradually IV Moderate Brown Burns minimally tans well V Dark Brown Burns rarely tans profusely VI Black Never burns deep pigmentation a Developed by T B Fitzpatrick of the Harvard Medical School More about the Fitzpatrick Skin Types is available in Fitzpatrick TB Editorial the validity and practicality of sun reactive skin types I through VI Arch Dermatol 1988 12...

Page 52: ... to 15 Leaf wetness requires an optional Leaf Soil Moisture Temperature Station and is only available for Wireless Vantage Pro2 Stations Soil Moisture Soil Moisture as the name suggests is a measure of the moisture content of the soil Soil moisture is measured on a scale of 0 to 200 centibars and can help choose times to water crops The soil moisture sensor measures the vacuum created in the soil ...

Page 53: ...s Cabled approximately 1 month Connectors Modular RJ 11 Housing Material UV resistant ABS plastic Console Display Type LCD Transflective Display Backlight LEDs Dimensions Console with antenna 10 625 x 6 125 x 1 625 270 mm x 156 mm x 41 mm Console no antenna 9 625 x 6 125 x 1 625 244 mm x 156 mm x 41 mm Display 5 94 x 3 375 151 mm x 86 mm Weight with batteries 1 88 lbs 85 kg Wireless Communication ...

Page 54: ...raph Time Span 24 Intervals Current Interval see Graph Intervals to determine time span Graph Variable Span Vertical Scale Automatic varies depending upon data range maximum and minimum value in range appear in ticker Alarm Indication Alarms sound for 2 minutes time alarm is 1 minute if operating on battery power Alarm message displays in ticker as long as threshold is met or exceeded Alarms can b...

Page 55: ...Monthly Yearly to 199 99 1999 9 mm greater of 5 or 0 01 0 25 mm Inside Humidity sensor in console 1 minute 1 1 to 100 2 RH Outside Humidity 1 minute 1 1 to 100 2 RH Extra Humidity 1 minute 1 1 to 100 2 RH Dew Point overall 10 seconds 1 F 1 C 105 to 130 F 76 to 54 C 2 F 1 C Leaf Wetness on Leaf Soil Stn 50 seconds 1 0 to 15 0 5 Soil Moisture on Leaf Soil Stn 90 seconds 1 cb 0 to 200 cb Daily Storm ...

Page 56: ...V Dose requires UV Sensor 1 minute 0 1 MED 20 1 MED 20 0 to 199 MEDs 5 Wind Direction 2 5 seconds 1 0 to 360 3 Compass Rose 2 5 seconds 22 5 16 compass pts 0 3 compass pt Wind Speed 2 5 seconds 1 mph 1 kt 0 4 m s 1 km h 0 to 200 mph 0 to 173 kts 0 to 322 km h 0 to 809 m s greater of 2 mph kts 1 m s 3 km h or 5 Wind Chill 10 seconds 1 F 1 C 110 to 135 F 79 to 57 C 2 F 1 C Outside temperature accura...

Page 57: ...ring Transmitter IDs Wireless Only on page 12 for more information on configuring Transmitter IDs 4 Press 2ND and then press WIND to enter Repeater Setup Mode and to select a Repeater ID Pressing 2ND and WIND sets the console to receive the signal from a repeater instead of directly from a station Once the console is in the repeater setup mode subsequent pressing of WIND continue to cycle through ...

Page 58: ...ly The repeater s information also displays at the bottom of the console s diagnostics screens Clearing Repeater ID If a repeater ID is being displayed in Screen 2 and you are not using a repeater with the selected station you must turn off the repeater function to receive station information successfully In Setup Screen 2 Press 2ND and then press WIND repeatedly so that the console cycles through...

Page 59: ......

Page 60: ...y Indicates that console key secondary functions are enabled Rain Appears when the console is currently detecting rain Barometric Pressure Trend Arrows show direction of pressure change for last three hours Contacting Davis Technical Support For questions about installing or operating your Vantage Pro2 weather station please contact Davis Technical Support We ll be glad to help Mostly Clear Partly...

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