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10. TROUBLE SHOOTING

A. If Motor Runs but Pump Does Not Deliver 

Water or Flow Rate is Reduced

  One or more of the following may be the cause:-

1. Pump not primed:

  Refer Instructions on Priming and Operation.

2. Leaks in piping or from seal:

  Check suction piping and repair any leaks. A 

leaking seal may also prevent pump operating.

3. Low water level:

   Foot valve (entry) out of water or suction lift too 

great because of reduced water level. Extend 

piping and/or re-site pump closer to the water.

4. Total pump delivery head too great:

  Calculate total pump head and check against 

pump’s published performance. Reduce head, 

use larger pipe or use higher head pump.

5. Piping or pump blocked:

  Check both piping and pump internals 

and unblock as required. Special attention 

should be paid to inspecting the internals 

of the impeller for blockages.

6. Defective valves:

  Check that foot valve can open and valves 

in piping will allow water to pass (are they 

installed in the correct direction?) Repair 

or replace any defective valves.

7. Incorrect direction of rotation - 3 phase models:

  Check that impeller rotates in an anti-clockwise 

direction when viewed from suction end.

To change direction of rotation 

for 3 phase models, swap any 

two power leads at motor - refer 

“Power Connection Instructions”.

B. If Motor Fails to Run

  One or more of the following may be the cause:-

1. Pump not connected:

  Check power point with portable appliance 

to ensure power is available. Check 

fuses and main power supply switch.

2. Voltage too low:

  Remove any long extension leads and try 

pump again. Eliminate long leads or replace 

with heavier, higher capacity leads.

3. Overload tripped:

  Allow motor to cool and overload 

will re-set. Determine the cause of 

overload tripping and rectify.

4. Motor not free to turn:

  Remove end cap/terminal cover, and 

using a correctly sized (16mm) socket

  spanner on end of shaft, check that motor 

shaft is free to turn. If not free, remove 

pump body and rectify cause of binding.

5. Internal motor fault:

  Have unit checked by your local Davey Dealer.

11. SPARE PARTS

When ordering spare parts it is essential 

to give both pump model and motor type 

numbers from nameplate as well as the 

full description on part required.

*NOTE:  For protection, the Davey 

pump motor is fitted with an 

automatic reset thermal overload, 

constant tripping of this overload 

indicates a problem e.g. low voltage 

at pump, excessive temperature 

(above 50°C) in pump enclosure.

Warning: Automatic reset thermal 

overloads will allow the pump 

to restart without warning. 

Always disconnect the pump 

motor from the electrical supply 

before maintenance or repairs.

WARNING: When servicing 

or attending pump, always 

ensure power is switched off 

and lead unplugged. Electrical 

connections should be serviced 

only by qualified persons.

Care should also be taken when 

servicing or disassembling pump 

to avoid possible injury from hot 

pressurised water. Unplug pump, 

relieve pressure by opening a tap on 

the discharge side of the pump and 

allow any hot water in the pump to 

cool before attempting to dismantle.

IMPORTANT: DO NOT USE 

petroleum based fluids or solvents 

(e.g. Oils, Kerosene, Turpentine, 

Thinners, etc) on the plastic pump 

components or seal components.

WARNING: Do not use hydrocarbon 

based or hydrocarbon propelled 

sprays around the electrical 

components of this pump.

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