4
e.
When the product has been dropped or the cabinet has been damaged;
f.
When the product exhibits a distinct change in performance, indicating a need for
service.
Warranty
Standard Warranty
•
Datavideo equipment are guaranteed against any manufacturing defects for one year
from the date of purchase.
•
The original purchase invoice or other documentary evidence should be supplied at the
time of any request for repair under warranty.
•
The product warranty period beings on the purchase date. If the purchase date is
unknown, the product warranty period begins on the thirtieth day after shipment from a
Datavideo office.
•
Damage caused by accident, misuse, unauthorized repairs, sand, grit or water is not
covered under warranty.
•
Viruses and malware infections on the computer systems are not covered under
warranty.
•
Any errors that are caused by unauthorized third-party software installations, which are
not required by our computer systems, are not covered under warranty.
•
All mail or transportation costs including insurance are at the expense of the owner.
•
All other claims of any nature are not covered.
•
Cables and batteries are not covered under warranty.
•
Warranty only valid in the country or region of purchase.
•
Your statutory rights are not affected.
Three Year Warranty
•
All Datavideo products purchased after July 1st, 2017 are qualified for
a free two years extension to the standard warranty, providing the
product is registered with Datavideo within 30 days of purchase.
•
Certain parts with limited lifetime expectancy such as LCD panels,
DVD drives, Hard Drive, Solid State Drive, SD Card, USB Thumb Drive, Lighting, Camera
module, PCIe Card are covered for 1 year.
•
The three-year warranty must be registered on Datavideo's official website or with your
local Datavideo office or one of its authorized distributors within 30 days of purchase.
Disposal
For EU Customers only - WEEE Marking
This symbol on the product or on its packaging indicates that this product
must not be disposed of with your other household waste. Instead, it is
your responsibility to dispose of your waste equipment by handing it over
to a designated collection point for the recycling of waste electrical and
electronic equipment. The separate collection and recycling of your waste
equipment at the time of disposal will help to conserve natural resources
and ensure that it is recycled in a manner that protects human health and the environment.
For more information about where you can drop off your waste equipment for recycling,
please contact your local city office, your household waste disposal service or the shop
where you purchased the product.
