DDR-16/32 Installation and Operating Guide
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DDR-16/32 Installation & Operating Guide
Document # 9301H85300 Ver. 0.91
3.1 Troubleshooting Tips
In the event the system configuration has been lost or does not match the operating environment, some
simple troubleshooting steps could be taken in the field to identify and correct configuration problems. In
order to carry out these troubleshooting steps, some supporting equipment and software are needed:
1.
A computer with Ethernet connection to run web browsers.
2.
A computer with RS-232 connection to connect to the EQ3 console. RS-232 to USB adapter and
a null modem cable will be necessary in most cases.
3.
A Gigabit Ethernet switch so multiple devices and the troubleshooting computer can be
connected to the same network. A DHCP server is not necessary.
4.
MDNS Browser, a Google Chrome extension to browse the network:
See the Appendix for a sample screen capture.
5.
AES67 network audio sometimes will start up instantly as soon as the sourcing and sinking
devices are up and ready, but sometimes may take up to several minutes to correctly sync and
pass audio. Wait a few minutes to see if audio streaming starts on its own.
