background image

 

1.3  Reading the LED Status 

Table 1

 explains the LED indicator status. Refer to 

Figure

 

1

 for the locations described for 

<ON/OFF> and <FEED> push button switches and AC adapter socket. 

Figure 4

 provides the 

location of the status LEDs on the front of the printer. 

 

FIGURE 4: LED STATUS 

 
 

Table 1 - Reading the LED Status 

 

LED 

Status 

Condition 

Function 

 
 
 
 

LED # 1

 

 
 

Communication 

 

 

GREEN 

Flashing 

Power is ON and the printer is in RS232, USB or IrDA 
mode 

Steady 

Communicating with host 

BLUE 

Flashing 

Power is ON and the printer is in Bluetooth

®

 mode 

Steady 

Transmitting/receiving 

AMBER 

Flashing 

Power is ON and the printer is in 802.11b/g mode 

Steady 

Transmitting/Receiving 

RED 

Steady 

Low power indication 

 

LED # 2 

 

Battery 

 

AMBER 

Steady 

Battery being charged. The LED will turn off when the 
battery is fully charged. 

 
 

LED # 3 

 

Magnetic Card 

Reader 

Printer Error 

 

 

GREEN 

Steady 

§

 

Indicates that MCR is ready to accept data 

§

 

Indicates that SCR is ready to accept data 

 

RED 

 

 

Steady 

§

 

MCR track read error 

§

 

Printhead is hot [at +80°C (176°F)] 

§

 

Battery voltage dropped below threshold (6.25 
VDC under load) 

Flashing 

§

 

Out of paper 

§

 

Paper door is open 

 

Note: Refer to the troubleshooting guide to determine error or fault condition. 

 

Summary of Contents for Apex 3

Page 1: ...APEX 3 User Guide 7A300020 2 Rev B ...

Page 2: ......

Page 3: ...Switch Location 10 3 2 2 Setting Dip Switches 10 3 2 3 Dip Switch Functions 11 3 3 Serial Communication 12 3 4 Infrared Communications Mode IrDA 12 3 5 Bluetooth and 802 11g Communications 13 3 6 Magnetic Strip Reader 13 3 7 USB Communications 14 3 8 Programming Information 14 4 Printer Maintenance 16 4 1 Print Head Cleaning Instructions 16 4 2 Charging the Printer Battery 16 4 2 1 Important Notes...

Page 4: ...pecifications 20 5 1 Printer Specifications 20 5 2 Supply Specifications 20 5 3 Regulatory Notes 21 5 3 1 FCC Part 15 Class B 21 5 3 2 Warranty 21 5 3 3 Warranty and or Repair Service 21 6 Customer Support 22 ...

Page 5: ... This product is designed for servicing at an Authorized Service Center Other than routine maintenance described in this manual the user should not attempt to repair service or disassemble this product Incorrect operation handling improper supplies and operating environments may cause damage or otherwise affect the proper operation of this product Such actions invalidate the product warranty Safet...

Page 6: ...ield sales hospitality and restaurants ticketing etc where point of service receipts are required The package contains Printer Battery Cartridge Universal AC adapter US UK European or Australian plugs for charging the battery inside the printer Belt Clip Roll of paper supply already loaded in the printer Both cabled and wireless communication is possible Overview FIGURE 1 PRINTER OVERVIEW ...

Page 7: ... a full discharge through normal use 1 2 1 Installing the Battery Note Refer to Figure 2 below to install the battery pack in the printer Unlock the battery door by sliding the battery door locking tab down Open the battery door Insert the battery as shown The battery side with two contact terminals should be facing down to make contact with the two spring probes inside the battery compartment Clo...

Page 8: ...te the printer while charging Note The wall mounted charger is Class II equipment Multiple plug configurations comply with most international standards The wall mounted charger is not supplied with plugs for use in Korea The wall mounted charger has the following specifications Model APEX 3 Input Voltage Current 100 240 VAC 0 55A Input Frequency 50 60 Hz Output Voltage Current 10VDC 2 4A Do not us...

Page 9: ...s ON and the printer is in Bluetooth mode Steady Transmitting receiving AMBER Flashing Power is ON and the printer is in 802 11b g mode Steady Transmitting Receiving RED Steady Low power indication LED 2 Battery AMBER Steady Battery being charged The LED will turn off when the battery is fully charged LED 3 Magnetic Card Reader Printer Error GREEN Steady Indicates that MCR is ready to accept data ...

Page 10: ... knob located at the bottom of the printer into the slot of the connector Pull down until a click is heard the printer is now secure To release the printer press inward on the two 2 connector latches and pull the knob clear of the slot Note Do not force or pull the printer from the connector without pressing inward on the two 2 latches FIGURE 5 KNOB CONNECTION AND QUICK CLIP Release Latches ...

Page 11: ...far backward Place the paper supply roll into the paper supply compartment Make sure the paper supply unwinds from the bottom as shown in Figure 7 Position the paper supply between the print head guides Ensure that some supply 2 3 inches extends beyond the top of the paper supply compartment Close the paper supply cover and press it closed Note Paper Supply Roll To prevent possible damage to the p...

Page 12: ...against the tear bar to tear the paper See Figure 8 for details The tear bar may have sharp edges Note Use of the tear bar is the only way to tear the paper Note Pulling upward and pulling sideways without using the tear bar can cause a paper jam due to paper misalignment in the print head mechanism FIGURE 8 TEARING PAPER Note Pull Paper Roll Leader out of printer Note direction of paper travel ...

Page 13: ...l the time Pressing the ON OFF switch again will turn the printer off Press the ON OFF switch to turn the printer off The LED turns off To start the self test press and hold the FEED switch then press the ON OFF switches The printer will start printing the self test message Release the FEED switch o Press the ON OFF or FEED switch to stop or cancel the self test print o The first few lines of self...

Page 14: ...vailable 3 2 1 Dip Switch Location The DIP switches are located inside the battery compartment The functions assigned to these switches are shown in Table 2 If the Serial interface is selected the communication parameters Baud Rate Data Bit and Parity must be set Note Optional serial cable is available for Serial RS232 communication part 5892RJD9 1 3 2 2 Setting Dip Switches FIGURE 10 DIP SWITCH S...

Page 15: ...400 OFF ON OFF 19200 ON ON OFF 14400 OFF OFF ON 9600 ON OFF ON Use for fixed IrDA 2400 OFF ON ON 1200 ON ON ON Parity Bit SW 6 SW 7 Parity Enabled ODD ON ON Does not apply for IrDA Parity Enabled EVEN ON OFF Does not apply for IrDA Auto Power Save SW 8 Power Save Enabled ON Auto Power Down Power Save Disabled OFF Manual On Off 1 If IrDA is not installed printer will default to RS232 mode with baud...

Page 16: ... rate Data Bit and Parity settings must match those of the host device FIGURE 11 RJ DATA CONNECTOR TABLE 3 APEX 3 Printers Serial RS232C Interface signals Dip Switch 1 and 2 must be in OFF position to activate the serial communication interface 3 4 Infrared Communications Mode IrDA Dip Switch 1 must be in the ON position The printer can be powered ON by pressing the power On Off switch If no IrDA ...

Page 17: ...l provided with your mobile computer and the Bluetooth section of the Developer s Manual available for this printer 3 6 Magnetic Strip Reader The Magnetic Card Reader is a factory installed option This option requires special application software to read and process cards with a magnetic strip such as a credit card or a driver s license Quickly swipe the card through the reader either left to righ...

Page 18: ...le Software Driver Installation You must install the driver before you can use USB to print Turn on the printer and connect it to the PC with a USB cable If the driver has never been installed before a dialog box will appear Reply by selecting Install from a list or specific location and indicating the location of the file inf supplied with the CD The Driver can be downloaded from www datamax onei...

Page 19: ...15 ...

Page 20: ...Dust build up may occur depending on the environment and the quality of the paper supply used If this occurs use a can of compressed air to blow dust and paper debris out of the printer 4 2 Charging the Printer Battery The printer battery is charged using the wall mounted charger provided Follow these steps to charge the battery pack Plug the charger into an appropriate wall socket then plug the c...

Page 21: ...F switch and wait until all of the LEDs switch off Insert the AC adapter plug into the printer If the amber LED switches on this indicates that the battery is not fully charged however it does indicate that the charge circuit is functioning correctly Per the above the AC power portion of the circuit can be considered OK To test the DC power Disconnect the AC Adapter after the battery has been char...

Page 22: ...eable batteries For more information on recycling batteries in your area visit www rbrc org 4 6 Troubleshooting Problem Action Does not feed paper or has a paper jam Remove any jammed supply Reload paper supply Does not print Check or replace the printer s battery Make sure the paper supply is loaded correctly not backwards Verify communication between the host device and the printer by disconnect...

Page 23: ...ter Input 100 240VAC Output 10VDC 1 4A US UK Euro Australian Plug 756985 IP54 Certified Environmental Case No MCR 756998 1 Belt Loop System 740852 104 Apex 3 Thermal Paper 770184 200 Thermal Print Head Cleaning Cards 757351 Shoulder Strap with Quick Clip 767400 1 Battery Charger 2 Bay Li Ion 120VAC 767400 2 Battery Charger 2 Bay Li Ion 220VAC 767400 4 Battery Charger 2 Bay Li Ion 240VAC 7A1000014 ...

Page 24: ...ed normal and bold Large rotated Supported Bar Codes Codabar Code 39 UCC EAN 128 UPC EAN JAN Interleaved 2 of 5 Code 128 PDF 417 Memory 1MB RAM 4MB Program Flash Charging Time Approximately 180 minutes Communications RS 232 port IrDA optional BT 802 11g optional Print Ratio 25 black maximum sq in 5 2 Supply Specifications Supplies Thermal direct receipt paper Supply Thickness 2 2 to 3 5 mils recei...

Page 25: ...tion is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 5 3 2 Warranty This printer is warranted by Datamax O Neil to be free of defects in parts and workmanship for a period of one year from date of shipment This warranty does not apply to defe...

Page 26: ...3 5542 tech_support datamax oneil com Datamax O Neil EMEA Valence France Monday Friday 0830 1700 GMT Tel 33 0 4 75 75 63 00 Fax 33 0 4 75 82 98 38 eurotech datamaxcorp com Datamax O Neil Asia Pacific Singapore Monday Friday 0830 1730 Tel 65 6505 2250 Fax 65 6769 8135 tsaspa datamax oneil com COPYRIGHT 2015 DATAMAX O NEIL ...

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