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Datacard® SR200 & SR300 Card Printers

Hardware and Driver Installation Manual

June 2010

Part No. 539890-001, Rev A

Summary of Contents for SR200

Page 1: ...Datacard SR200 SR300 Card Printers Hardware and Driver Installation Manual June 2010 Part No 539890 001 Rev A ...

Page 2: ...d without notice Proprietary Notice The design and information contained in these materials are protected by US and international copyright laws Trademark Acknowledgments Datacard is a registered trademark of DataCard Corporation in the United States and or other countries Microsoft Windows and Windows Vista are trademarks or registered trademarks of Microsoft Corporation in the United States and ...

Page 3: ...__________________________________ 9 Installing More Than One Printer ____________________________________ 9 Install using a USB connection _____________________________________ 10 Setting the Unit Number Printer Name and Connection _________________ 18 About Network Installation_________________________________________ 20 Install using a Network connection __________________________________ 25 In...

Page 4: ... and status monitor ID software such as Datacard ID Works software Printer Plug in software Packing lists The shipping carton for the Datacard SR200 or SR300 Card Printer contains SR200 or SR300 Card Printer Power Cord SR200 SR300 Printer Installation Manual PN 539890 001 Cleaning Card Card Stacker USB Cable Support CD ROM for SR200 SR300 PN 535761 001 White Gloves Read Me First Document Tweezers ...

Page 5: ...tic Encoder options The SR200 SR300 printer can have one of two factory installed smart card options If a Contact IC Enc R W is installed download and install the smart card driver before setting up the printer See Installing a Smart Card Driver on page 5 to download and install the driver If a Contact IC Encoder Case is installed ask your dealer or integrator for the files to install The smart ca...

Page 6: ...entering the unit Avoid areas near walls with little ventilation Avoid unstable locations and angled surfaces Avoid locations prone to static electricity such as a carpeted room Avoid areas near air conditioners humidifiers or heat sources that may cause condensation within the printer Install the printer in an environment with the following recommended temperature and humidity range Temperature 5...

Page 7: ...es 200mm away from the surrounding wall Keep the back of the unit at least 3 9 inches 100mm away from a wall Do not place any objects on top of the unit Installing the Card Hopper With the open area of the card hopper cover toward the printer slide the card hopper cover into the grooves of the card hopper The card hopper can hold up to 100 0 030 inch 0 76mm thick cards or 280 0 010 inch 0 25mm thi...

Page 8: ...alled install the driver for the smart card reader before installing the printer driver The driver installation interface includes a link to the driver location To download the driver without using the Support CD 1 Using your web browser go to http support gemalto com 2 Choose PC Link Readers PC USB TR and PC TWIN 3 From the list choose your operating system language and architecture 32 bit or 64 ...

Page 9: ...o install the driver The operating system might display a popup during installation or when installation is complete 7 Restart Windows after installing the smart card driver Connecting the Power Cord s 1 Check the plug The power cords vary according to model and country of purchase Warning Always use a grounded power outlet that is not shared with other electrical equipment ...

Page 10: ...onnecting the Data Cable Connect the data cable when the driver installation instructions tell you to do so If the printer has been used previously the type of connection will be displayed on the printer front panel The USB symbol is The network LAN symbol is The default type of connection is Network and to set other connection values see Setting the Unit Number Printer Name and Connection on page...

Page 11: ...he printer f Connect the Network Cable Connect the Network cable to the Network port on the back of the printer Note If you plan to use the Datacard Software Plug in and smart card use only a USB cable for the data cable A network connection for smart card is not supported by the Datacard Software Plug in ...

Page 12: ...bit operating systems Windows Vista tested with Service Pack 2 installed Windows XP tested with Service Pack 3 installed Windows 2000 tested with Service Pack 4 installed Installing More Than One Printer Follow these guidelines to install more than one printer on a PC You can install up to 10 SR200 SR300 printers on one PC You can install both RP90 series printers and SR200 or SR300 printers on th...

Page 13: ...hipped with your printer in the PC drive 3 On Windows Vista an AutoPlay dialog might appear Click Run to continue 4 When the opening window is displayed choose the Install the printer button 5 On the next page choose the Install the Driver button 6 On Windows Vista click Allow on the Security dialog box and then click Continue on the User Account Control Dialog Caution Your printer might have a sm...

Page 14: ...cked and then click Next USB connection Install Printer Driver 9 Read the Software License Agreement if true click I agree and then click Next 10 When the following dialog box appears make sure all printing from the PC is complete and then close all other Windows applications When ready click Next Close all active programs before installing the printer driver ...

Page 15: ...onnected printer on this PC set the unit number of the printer now See Setting the Unit Number Printer Name and Connection on page 18 Power the printer on Continue with installation If the printer has been used before this installation make sure the unit number and network name correspond See Setting the Unit Number Printer Name and Connection on page 18 For example if the printer is U2 then the n...

Page 16: ...n click Next The Share name cannot contain any spaces Use the printer name shown or if you plan to share the printer remove the space so it appears as SR CPU1 To share the printer see Sharing a Printer on a Network Connection on page 36 Sharing can be disabled after the driver is installed if needed 14 Choose Create a new port and use the port name provided Click Next ...

Page 17: ...click Finish The wizard copies driver files 16 A Windows message appears On Windows Vista a Windows Security dialog box can appear Choose Install this driver to continue On Windows XP the Windows Logo testing message appears Click Continue Anyway to continue with installation ...

Page 18: ...stallation without a digital signature See Windows help for digital signature or Logo signing to change the security setting 17 The installation displays instructions to install supplies connect the USB cable and power on the printer See Using the Printer in the User Guide to install supplies See Connecting the Data Cable on page 7 to connect the USB cable See Using the Printer in the User Guide t...

Page 19: ... XP and 2000 click the Install the software automatically Recommended button and then click Next Windows XP only The wizard searches for driver files 20 A Windows message appears On Windows Vista a Windows Security dialog box can appear Choose Install this driver to continue On Windows XP the Windows Logo testing message appears Click Continue Anyway to continue with installation On Windows 2000 t...

Page 20: ...be set to use a Network LAN host interface a Remove the USB cable from the printer b Click Cancel A dialog appears that confirms the driver was not installed c Click Finish to close installation d Change the Host Interface setting to USB as described in Setting the Unit Number Printer Name and Connection on page 18 e Begin driver installation again starting with step 7 c 23 On Windows Vista a Wind...

Page 21: ...n one SR200 or SR300 printer on a PC each printer must have a different unit number and printer name The unit number and printer name must correspond If you will install a printer over the network the Default Interface must be set to Network If you install the printer using a USB cable the Default Interface must be set to USB Tips for Success For best results plan printer deployment and numbering ...

Page 22: ...CD See Installing the Status Monitor on page 33 Close the installation windows 3 With the Support CD in the PC drive connect the printer and PC using a USB cable Do not use the Install the Printer button 4 Power on the printer The PC will detect the USB hub and display a Found New Hardware wizard Follow the prompts to install the hub software The PC posts an identifier such as SR CPU1 Record this ...

Page 23: ...you plan to install the printer with a USB connection click Scan Printer if needed and then change the value to USB You can use only one method to connect a printer If you plan to install the printer with a Network connection set up the network details including whether to use IPv4 or IPv6 automatic IP addressing DHCP or assigned addresses and address values if needed 10 Choose Update to send the ...

Page 24: ...ecurity Using a Printer Certificate on page 21 or IP Security Using a Preshared Key on page 24 for the steps to follow Network settings include how the IP Address is assigned assigning address values and whether to use IP security Choosing How to Assign the Network Address You can use a permanent IP address called static IP on any network A static IP address is stored in the printer and is entered...

Page 25: ...tings Track the expiration dates for all certificates used If a certificate expires communication between the printer and PC can fail and cards will not print The following shows the process you might follow to enable two PCs to print using a Printer Certificate with IPSec To set up IPSec Security using a printer certificate do the following 1 Install the Status Monitor using a USB connection See ...

Page 26: ...wer on the printer Do not send any cards to print 7 Click the Printer Select tab Do the following A Choose IPSec Enable See the Settings section of the User Guide B Set the IPSec Type to Printer Certificate C Click Details The IPSec setting dialog box opens D Choose the correct choice from the Download Type list E Click Select The Select Certificate Download File dialog box opens F Browse to the l...

Page 27: ... hyphen underscore _ open and close parentheses period comma and the at symbol C The key can be up to 255 characters long D Save the file with an extension of key 3 Open the Management Console by choosing Start Run Type mmc in the Run dialog and click OK If needed add the IP Security Policy Management snap in 4 Start IP Security Policy Management This choice is available after IP security has been...

Page 28: ...all using a Network connection on page 25 Install using a Network connection 1 Set Network values as described in Setting the Unit Number Printer Name and Connection on page 18 Begin with the printer powered off and supplies installed 2 Start the Windows Vista Windows XP or Windows 2000 operating system and log in as a user with Administrator permissions 3 Insert the Support CD ROM for the printer...

Page 29: ...g box and then click Continue on the User Account Control Dialog 8 The Card Printer installation window opens 9 Make sure that the following are checked and then click Next Ethernet connection Install Printer Driver 10 On the Software License Agreement click I agree and then click Next ...

Page 30: ...Next 12 Connect the Ethernet cable to the network and to the printer See Connecting the Data Cable on page 7 for the steps to follow 13 Power on the printer 14 Select the Printer model from the list Use the name assigned in Setting the Unit Number Printer Name and Connection on page 18 15 Check the Make this the default printer box if you plan to use only this printer from this PC Click Next Close...

Page 31: ...e default name or enter a Share name if needed and then click Next The Share name cannot contain any spaces if Sharing can be disabled after the driver is installed if needed To share the printer see Sharing a Printer on a Network Connection on page 36 17 Choose Create a new port and then click Next ...

Page 32: ...ins copying driver files 19 The installation displays a message regarding port creation 20 A Windows message appears On Windows Vista the Windows Security Alert might appear Click Unblock to enable the PC to communicate with the printer On Windows XP the Windows Logo testing message appears Click Continue Anyway to continue with installation ...

Page 33: ...Yes to continue with installation Security on the PC might be set to prevent installation without a digital signature See Windows help for digital signature or Logo signing to change the security setting 21 The network port N Port dialog box appears On the Property tab enter a port name such as SR CP LAN ...

Page 34: ... 32 bit IP Address or IPv6 for a 128 bit IP Address IPv4 is the default and 192 168 0 148 is the default IP Address c Type the IP Address in the Printer list d Click Find to locate the printer 24 A Windows message appears On Windows Vista the Windows Security dialog box appears Choose Install this driver to continue with installation On Windows XP the Windows Logo testing message appears Click Con...

Page 35: ...es window 27 Installation of the printer driver is now complete Next Steps Continue with installing the Status Monitor See Installing the Status Monitor on page 33 After installing the driver and Status Monitor you can install the optional Datacard ID Software plug in for the SR200 SR300 Printer If you want to delete the printer restart Windows and then follow the steps in Removing the Printer Dri...

Page 36: ... USB or network 1 Start the Windows Vista Windows XP or Windows 2000 operating system and log in as a user with Administrator permissions 2 Insert the Support CD for your printer in the PC drive 3 When the opening window is displayed choose the Install the Printer button 4 Choose the Install the Driver button 5 On Windows Vista click Allow on the User Account Control Dialog 6 The Card Printer inst...

Page 37: ...directory for installation and then click Next 10 Check Make a shortcut icon on desktop if you want a desktop icon For best results keep Register for start menu checked to allow opening the Status Monitor from the Windows Start menu Click Next to install Status Monitor files 11 When the Status Monitor is installed click Finish ...

Page 38: ...e 15 You can open the Status Monitor from the Start menu and from the desktop icon if one is installed See the User Guide for information about using the Status Monitor Continue with the following Installing ID software and the plug in software Setting up for your card design Tips for Success If you have more than one SR CP printer connected to a PC install the Status Monitor once You can choose w...

Page 39: ...the printer is installed Make sure that the printer is set for sharing The icon in the Printers window includes a hand Windows 2000 and XP or a photo Windows Vista when sharing is enabled See Windows help for Printer Sharing for details on enabling printer sharing Make sure that the printer driver is installed following the steps that begin on page 9 and working on the host PC Make sure that the p...

Page 40: ...lation Manual 37 2 Choose the Add Printer icon or choose File Add Printer from the menu 3 The Add Printer Wizard appears Click Next 4 Choose A network printer or a printer attached to another computer and then click Next 5 Log in to the host PC if prompted ...

Page 41: ...this printer with the Name empty Click Next 7 Browse the network for the host PC computer name and then locate the shared printer attached to it 8 Choose SR CPU1 Share or other printer name from the Shared printers list and then click Next 9 An information dialog box appears Click Yes to continue ...

Page 42: ...isplays the following dialog box Choose Yes or No depending on your needs and then click Next 11 Click Finish on the complete or successful screen 12 Check to make sure that the shared printer is displayed in the Printers and Faxes window 13 Installation of the shared printer on the client PC is complete ...

Page 43: ...tton 4 On Windows Vista the User Account Control dialog appears Click Allow to continue 5 The Card Printer installation window opens 6 Make sure the following are selected and then click Next The type of connection USB or network Uninstall Printer Driver If the Status Monitor is installed and you are removing all SR200 or SR300 printers from the PC remove it at the same time by checking Status Mon...

Page 44: ...Datacard SR200 SR300 Printer Hardware and Driver Installation Manual 41 7 The opening dialog box appears Click Next 8 Choose the printer from the Printer model list and then click Next ...

Page 45: ...ent printer click Back and return to step 6 If you do not want to remove the printer at this time click Cancel To remove driver files click Finish 10 When the following dialog box appears click Finish 11 The printer driver has been removed Continue with removing the Status Monitor if it was installed or restart Windows ...

Page 46: ...iver 1 Begin with the Card Printer installation window open 2 Make sure the following are selected and then click Next Uninstall Status Monitor 3 Click OK 4 If an uninstall dialog opens click Yes to continue 5 Click Finish The Status Monitor shortcuts and files are removed from the PC 6 Click Exit to close the Card Printer window 7 Restart Windows ...

Page 47: ...driver as described in Removing the Printer Driver on page 40 For best results remove the Status Monitor also Removing the Status Monitor on page 43 Restart Windows Install the newer printer driver as described in Installing the Printer Driver on page 9 Install the newer Status Monitor Installing the Status Monitor on page 33 ...

Page 48: ... les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada Information for EU Sound power level less that 70dB A according to DIN45635 part 19 EN27779 The measurements are made according to DIN45635 part 2019 or EN27779 respectively Safety All Datacard products are built to str...

Page 49: ...temperature and humidity in equipment area Do not use this product in an environment containing volatile or flammable compounds Safe Human Interface Use proper lifting techniques when moving or installing the equipment Use standard electrostatic discharge ESD precautions when working on or near electrical circuits Do not defeat or disconnect safety interlocks on covers ...

Page 50: ...and information contained in June 2010 539890 001 Rev A these materials are protected by US and international copyright laws and treaties 11111 Bren Road West Minnetonka MN 55343 9015 952 933 1223 952 933 7971 FAX ...

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