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SP55

Printer Guide

554733-001

August 2004

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Summary of Contents for SP55

Page 1: ...SP55 Printer Guide 554733 001 August 2004 ...

Page 2: ...t Printer Guide The Printer Guide this document contains operating information for the printer and driver SP Info Central and e Guide For in depth information about using the printer or driver click the SP Info Central icon on the desktop Insert the CD ROM and choose User Information to install SP Series Info Central if the icon is not on the desktop FAQs Service and Support FAQs at www datacard c...

Page 3: ...ng print ribbon 7 Check the PC connection 9 Status light 11 Opening Properties or Printing Preferences 13 Open the Printer Toolbox 15 Cleaning the printer 17 Printer supplies 19 Getting the most out of your printer 21 Troubleshooting 23 Site requirements 25 Legal Notices FCC 27 ...

Page 4: ...e printer Printer Cover Latch Lift the latch to open the printer cover Input Hopper Open the cover to load blank cards Output Hopper Remove completed cards Ready button Push to pause or resume the printer The status light helps you understand printer operation See Status light on page 11 for details ...

Page 5: ...eceptacle Plug in the power supply to power on the printer Cable Guides Hold the data cable securely Security lock receptacle Connect the optional security lock to the opening under the ledge of the printer not visible in this drawing Optional Smart Card USB Port See Features and options on page 4 Optional Smart Card Serial Port See Features and options on page 4 Tip Lift the latch to open the pri...

Page 6: ...e card The label includes YMC for color or K for monochrome printheads Print Ribbon Cartridge shown with color print ribbon Printer Label Includes the serial number and model information located on the left side of the printer and not visible in this drawing Cleaning roller not visible in this drawing Removes dust and debris from cards ...

Page 7: ...s visible inside the printer SP55 Printers can have an 100 card H1 or 200 card H2 Input Hopper The Input Hopper can have a lock K1 An optional smart card module can have Contact coupler SC1x0 on the label Visible inside the printer Includes a USB port on the printer Contactless RF coupler SC20x Includes a serial or USB port Combination smart card coupler SC3xx Contact and contactless couplers Visi...

Page 8: ...he original package Tips Handling cards Do not touch the surface of cards before printing them Oils on hands will reduce printing quality Handle cards by the edges or wear gloves Orient all cards the same way Cards can stick together Slide or fan cards to separate the edges ...

Page 9: ...diagram shows the typical locations for the magnetic stripe and smart card chip 4 Push the input hopper cover closed until it latches See SP Series Info Central for current information about cards to use in the printer Magnetic stripe Smart card chip ...

Page 10: ...dge if present Tips Handling print ribbon Keep unused ribbon in the original package Don t place ribbon on a dusty or dirty surface dirt could damage the printhead 4 Run a cleaning card and replace the cleaning sleeve at the same time that you load a new print ribbon See Cleaning the printer on page 17 for the steps to follow ...

Page 11: ...the solid black gear Push until the spool clicks onto the spindle 6 Replace the loaded ribbon cartridge in the printer Make sure both spindles rest in the black supports on the left side of the printer Make sure the ribbon cartridge handle rests in the supports on the right side of the printer Make sure to install the full new spool toward the input hopper of the printer 7 Close the printer cover ...

Page 12: ... to the USB data port on the printer The printer can be connected in these other ways Through a direct network connection where the printer is connected to a network using a print server and the PC is connected to the same network As a shared printer where the printer is connected to another PC on the network and the user s PC is connected to the network See SP Info Central for more information ab...

Page 13: ...power cord to the power supply 2 3 Connect the power cord to the power outlet 3 4 The printer powers on and initializes Tips for printer power Wait while the printer initializes The printer Status Light displays steady green when the printer is ready to print cards See Status light on page 11 for details Follow the guidelines for your organization about when to power the printer on and off 2 3 1 ...

Page 14: ...ng green for several seconds When the printer is ready to print the status light is steady green Status Light Description Meaning Red Amber Green The printer is starting The light displays colors while the printer initializes Steady Green The printer is ready and waiting to print cards Blinking Green The printer is busy such as when printing cards or initializing Steady Amber The printer is paused...

Page 15: ... card check the printer for problems If you changed the printer name power the PC off and on Steady Red The printer has a condition that requires service or the printer did not power on correctly To attempt to correct the condition power the printer off and on before calling for service Off The printer power is off Status Light Description Meaning ...

Page 16: ...pens 3 Click once on the SmartDriver printer icon to select it The driver must be installed for the printer icon to be present SmartDriver is the default name of the printer The name of your printer might be different 4 From the menu bar choose File and then one of the following For Windows Me or 98 choose Properties For Windows 2000 or XP choose Printing Preferences and then click the Advanced bu...

Page 17: ...u change the card design review and update all settings for the new card design Use the default settings of Spool printing so program finishes printing faster and Enable bi directional support 7 Choose OK to save and close or choose Cancel to close without saving changes See SP Series Info Central for detailed setup information including information about settings for card features Printing Prefer...

Page 18: ...box dialog box is displayed If it is not do one of the following to display it Open the Properties or Printing Preferences dialog and click Printer Toolbox Double click the icon Use the Printer Toolbox to Run a cleaning card Change color settings Print a sample card or magnetic stripe card View the status of communication between the printer and PC Suspend communication when not printing a card Ch...

Page 19: ...omatically resumes when you print a card or when you open the Properties or Printing Preferences dialog box Buttons on the Printer Toolbox are grayed out when a card is ready to print or is printing when there is a message or when the printer is powered off Wait until printing is done before printing a sample card running a cleaning card or using advanced setup Some buttons do not apply to this pr...

Page 20: ...t hopper cover 1 4 Remove unprinted cards from the input hopper 2 5 Open the Printer Toolbox if needed see page 15 6 Click the Clean Printer button A prompt to insert the cleaning card appears 7 Open the cleaning card package and remove the cleaning card 8 Insert the cleaning card into the input hopper 3 just past the roller 9 Click OK on the message box The printer moves the card through the prin...

Page 21: ...inter cover load cards and resume printing Cleaning tips Use the cleaning card as soon as you open the package The cleaning solution on the card evaporates after a few minutes Some card features such as signature panels and magnetic stripes can require more frequent cleaning of the printer Clean printer rollers regularly such as every time you change the ribbon If you use StickICards use a cleanin...

Page 22: ...art number 552854 506 prints up to 300 images for duplex printing Color print ribbons are designed for full color card printing The ribbons use the following color panels Y yellow M magenta and C cyan blue a K black and a T topcoat clear Datacard color print ribbon for SP Series printers uses Advanced Imaging Technology for high quality printing Monochrome and Topcoat ribbon Ribbon with alternatin...

Page 23: ...is available The part number is 549716 002 A package of 10 cleaning cards is available The part number is 552141 002 See SP Series Info Central for complete information about supplies and replacement parts for SP Series printers Color Part number Color Part Number Black 552954 501 Silver 552954 507 Black HQ For use only in SP Series color card printers 552954 601 Gold 552954 508 Dark Blue 552954 5...

Page 24: ...uning the printer using the SmartDriver and the card design using the card creation application Avoid placing an image or important data on the other side of the card from a magnetic stripe smart card chip or signature panel Locate bar codes at least 0 25 inches from other printing and from the edge of the card Make sure the color used to print the bar code works in your bar code readers Do not pr...

Page 25: ...supplies on hand and store them safely Keep the printer clean and keep the area around the printer clean See SP Series Info Central for detailed information about Setting up the printer for the card design Making cards Changing printer settings Troubleshooting Supplies and parts and specifications for them ...

Page 26: ...ppearance problems 3 Cards jam often The brand of cards might be dirty heavily powdered or bowed curved Consider buying a different brand of cards or clean the printer more often to use the cards The printer rollers might be dirty See Cleaning the printer on page 17 for steps to clean the printer rollers 4 The ribbon has broken Trim the end of the broken ribbon evenly If ribbon on the take up spoo...

Page 27: ...tton Power off the printer and power it on to see if communication resumes See SP Series Info Central for more detailed communication troubleshooting information 6 The printer cover will not close Push down firmly on the front edge of the cover to latch it Make sure no extra items are inside the printer Make sure the print ribbon cartridge is installed correctly See Loading print ribbon on page 7 ...

Page 28: ... pounds 5 3 kg The weight depends on the supplies and options installed Printer dimensions are 21 5 inches 546 mm long and 7 8 inches 198 mm wide The 100 card input hopper is 9 5 inches 241 mm high and the 200 card hopper is 11 9 inches 302 mm high The clearance required 1 inch 25 mm at the back 2 inches 5 cm on the left side and 10 5 inches 267 mm above the printer latch to open the cover Do not ...

Page 29: ...Series Info Central for the statement of liability Regulatory compliance This Datacard product conforms to FCC and regulatory requirements as specified in North America Europe and Asia See SP Series Info Central for detailed regulatory compliance information Trademark acknowledgments Trademark service mark and copyright acknowledgments are listed in SP Series Info Central Proprietary Notice All dr...

Page 30: ...11111 Bren Road West Minnetonka MN 55343 9015 952 933 1223 952 933 7971 FAX www datacard com Datacard is a registered trademark of DataCard Corporation August 2004 554773 001 Rev C Dealer information ...

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