DataCard Datacard SP35, Installation Manual

Page: 163 / 199

21
SP Series Info Central: Troubleshooting
Laminator patch problems (SP75 printer only)
When you apply patch material, you might see problems. Use this topic to address problems you see with laminate
(patch).
A long edge of the topcoat
does not stick to the card. (It
might have a gray
appearance.) The temperature of the
heated roller is too low.
The card has a T panel
applied as part of the print
ribbon.
The cards might not meet
specifications.
The supply material was
wound incorrectly to the take-
up spool.
There might be
contamination on the heated
roller.
The heated roller is
prevented from pivoting.
Increase the laminator
temperature for this material
.
Holographic topcoat is not
designed to be applied to
cards with a printed topcoat
(T panel). Stop using T panel,
switch your ribbon type, or
stop using holographic
topcoat.
Obtain and use a different
supply of cards
.
The next card should process
correctly. If it does not,
remove the cartridge and turn
the take-up spool clockwise
several turns.
Run several cards to see if
the problem corrects itself. If
you are unable to resolve the
problem, contact your service
provider for assistance.
Remove cards from the
printer. If this doesn’t help
solve the problem, contact
your service provider.
What you see Possible causes Solutions
Proximity cards do not work
after laminate is applied. Debowing is set to on. Set debowing for the laminator
to off
.
What you see Possible causes Solutions