4-26
Troubleshooting
Error
Code
Symptom Comments
MS-01410
MS-01411
MS-01412
Start Sentinel error reading data
on
track 1, 2, or 3.
MS_T1_SS_ERR
MS_T2_SS_ERR
MS_T3_SS_ERR
An error was encountered at the beginning of the
data record. If this occurs frequently:
•
Run a cleaning card.
•
Try different card stock.
•
Check the printer’s coercivity setting to make
sure it matches the cards being used.
•
Run the Calibrate MS Head in Diagnostics.
•
Check the magnetic stripe head.
•
Check the magnetic stripe optical encoder.
•
Check the magnetic stripe daughter board.
MS-01413
MS-01414
MS-01415
End Sentinel error reading data
on
track 1, 2, or 3.
MS_T1_ES_ERR
MS_T2_ES_ERR
MS_T3_ES_ERR
An error was encountered at the end of the data
record. If this occurs frequently:
•
Run a cleaning card.
•
Try different card stock.
•
Check the printer’s coercivity setting to make
sure it matches the cards being used.
•
Run the Calibrate MS Head in Diagnostics.
•
Verify that the data does not extend past the
end of the card.
•
Check the magnetic stripe head.
•
Check the magnetic stripe optical encoder.
•
Check the magnetic stripe daughter board.
MS-01417 A card jam occurred when
attempting to write magnetic
stripe data on the card.
MS_MOVE1_ERR
The magnetic stripe sensor was never cleared. If
the card is still over the sensor, check the following:
•
Make sure the magnetic stripe rocker is applying
pressure to the card and the encoder roller is free
to turn.
•
Inspect the card track for obstructions.
•
Check card stock for powder, dirt, or oil on cards,
and then run a cleaning cycle.
•
Check the transport belt and pulleys for
operation.
If the card is not over the sensor, check the
following:
•
Make sure the sensor reflector is in position on the
magnetic stripe rocker.
•
Check the magnetic stripe sensor using the
sensor Diagnostics.
Summary of Contents for CP80 Plus
Page 1: ...Datacard CP80 and CP80 Plus Card Printers Service Manual May 2007 Part No 539490 002 Rev C ...
Page 14: ...1 4 Introduction ...
Page 17: ...CP80 and CP80 Plus Service Manual 2 3 Print Engine Functional Block Diagram ...
Page 18: ...2 4 Theory of Operation Laminator Functional Block Diagram ...
Page 22: ...2 8 Theory of Operation LCD Service Mode Menu Diagram ...
Page 52: ...2 38 Theory of Operation ...
Page 158: ...6 6 Removal and Replacement Print Engine Front Wire Routing Diagram ...
Page 159: ...CP80 and CP80 Plus Service Manual 6 7 Print Engine Duplex and Printhead Wire Routing Diagram ...
Page 160: ...6 8 Removal and Replacement Laminator Front Wire Routing Diagram ...
Page 161: ...CP80 and CP80 Plus Service Manual 6 9 Laminator Rear Wire Routing Diagram ...
Page 162: ...6 10 Removal and Replacement Power Supply Wire Routing Diagram ...
Page 163: ...CP80 and CP80 Plus Service Manual 6 11 Print Engine Cable Connection Diagram ...
Page 164: ...6 12 Removal and Replacement Laminator Cable Connection Diagram ...