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CE870 Instant Issuance System Installation and Administrator’s Guide
101
Activity Log
The Activity Log displays information about printer activity. It includes all actions and errors since
last reset. Save and send the activity log to your service provider when you request service. The
log provides valuable information for troubleshooting printer performance issues.
1.
Click Download to save the activity log information.
2.
Enter a location on your PC to save the file.
3.
Save and send the activity log to your service provider when you request service.
Sample Data
12: 0d 00h 00m 25.202s [SYSTEM__CRIT ] value of flip det <1> value of opt board det <1>
value of punch det <0> in printer.cpp
14: 0d 00h 00m 25.196s [SYSTEM__WARNING] Improper shutdown detected
14: 0d 01h 10m 14.135s [JOB_____NOTICE ] Resolved condition 1-JobFailed Notice 637/638
"hostname".770962.0.0
Reset Log
The Reset Log option allows a WebAdmin access-level user to reset the Activity Log.
Click Run to reset the Activity Log.
Print Request Log
The Print Request Log option allows a WebAdmin access-level user to view and reset the Print
Request Log.
Select the Number of Logs (5, 10, 15, 20, 25, or All) and click Run to view a log of the print
requests sent to the printer.
To reset the audit log, click Run in the Reset Log field.
Reset Counters
The Reset Counters option resets the Current Card counter functions in the printer. Life counters
or total card counts cannot be reset.
Click Run to reset the counters.
Printer Reset
The Printer Reset option restarts the printer.
Click Run to restart the printer.
This option applies only to certain printers.