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Datacard CD820 User Reference Guide

 

The CD820 Card Printer

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Contents

The CD820 Card Printer ............................................................................ 3
Common LCD Messages ............................................................................ 4

102: Card not in position  .................................................................................... 4

103: Printer problem ........................................................................................... 4

104: Critical problem ........................................................................................... 4

105: Magstripe data error ................................................................................... 5

110: Print ribbon out or missing.......................................................................... 5

111: Card not picked ........................................................................................... 5

112: Card hopper empty ..................................................................................... 5

114: Cover opened during job ............................................................................. 6

150: Print while unlocked .................................................................................... 6

151: Failed to lock ............................................................................................... 6

172: Insert cleaning card ..................................................................................... 7

173: Improper shutdown .................................................................................... 7

Clean the Printer ...................................................................................... 8

Prepare the Printer for Cleaning ......................................................................... 8

Clean the Printer ................................................................................................. 9

Clean the Multi-Hopper Rollers ......................................................................... 10

Complete the Cleaning Process ......................................................................... 10

Load Cards .............................................................................................. 11
Load the Print Ribbon ............................................................................. 12
Replace the Cleaning Sleeve ................................................................... 13
Empty the Reject Card Tray ..................................................................... 14
Close the Printer Doors ........................................................................... 15
Check Power Connections....................................................................... 16
Check Data Connections ......................................................................... 17
Notes ..................................................................................................... 18

The CD820 Card Printer

A–Single Hopper Printer

B–Printer Lock 

C–Swingarm

D–Card Input Hopper

E–Multi-Hopper Printer

F–Latch Button

G–Cover Ridges

H–Printer Supplies Access Door

I–Multi-hopper Cover

J–Card Output Hopper

K–Front Panel

LCD Front Panel

User Light & 

User Button

Up 

Arrow

Enter

Status Lights

  Ribbon

  Cards

Down 

Arrow

Power 

Button

Front Panel

A

B

D

E

F

H

I

G

C

K

J

Summary of Contents for CD820

Page 1: ...Datacard CD820 Card Printer User Reference Guide September 2015 527715 001 Rev A Single Hopper Printer Multi Hopper Printer...

Page 2: ...r for Cleaning 8 Clean the Printer 9 Clean the Multi Hopper Rollers 10 Complete the Cleaning Process 10 Load Cards 11 Load the Print Ribbon 12 Replace the Cleaning Sleeve 13 Empty the Reject Card Tray...

Page 3: ...t verify the magnetic stripe data written to the card 1 Use magnetic stripe cards that match the printer settings 2 Make sure that the cards are positioned in the printer correctly 3 Press the USER bu...

Page 4: ...rinter failed The card will be canceled 1 Make sure that all access doors are closed securely 2 Try locking the printer again Make sure that the reject tray is installed properly before locking the pr...

Page 5: ...he ribbon cartridge 4 Replace the ribbon cartridge and close the swingarm 5 Open the input hopper and remove unprinted cards 6 Remove the cleaning card from its package 7 Load the cleaning card s in t...

Page 6: ...g Sleeve on page 13 5 Replace the ribbon cartridge 6 Close and lock the printer Multi Hopper Printer 1 Unlock the printer and open the multi hopper door 2 Load cards into each hopper H1 through H6 Eac...

Page 7: ...to Replace the Cleaning Sleeve on page 13 8 Replace the print ribbon cartridge 9 Close the printer swingarm and close the supplies door on the multi hopper and lock the printer Replace the Cleaning Sl...

Page 8: ...ect tray is installed properly before locking the printer Close the Printer Doors The printer cannot process cards while any access doors are open Make sure that all printer doors are closed and locke...

Page 9: ...ctions Make sure that all power cables are securely connected Single Hopper Power Connections Multi Hopper Power Connections Check Data Connections Make sure that all data cables are securely connecte...

Page 10: ...Datacard CD820 User Reference Guide Notes 19 18 Notes...

Page 11: ...1187 Park Place Shakopee Minnesota 55379 952 933 1223 952 933 7971 Fax www datacard com id 2015 Entrust Datacard Corporation All rights reserved September 2015 527715 001 Rev A...

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