Chapter 8
88
General Checklist
Should you experience problems using the DT9828 module, do the following:
1.
Read all the documentation provided for your product. Make sure that you have added
any “Read This First” information to your manual and that you have used this
information.
2.
Check the OMNI CD for any README files and ensure that you have used the latest
installation and configuration information available.
3.
Check that your system meets the requirements stated in
the README file on the OMNI CD.
4.
Check that you have installed your hardware properly using the instructions in
.
5.
Check that you have installed and configured the device driver properly using the
instructions in
.
6.
Check that you have wired your signals properly using the instructions in
.
7.
Search the DT Knowledgebase in the Support section of the Data Translation web site (at
www.datatranslation.com) for an answer to your problem.
8.
Visit the product’s page on the Data Translation web site for the latest tips, white papers,
product documentation, and software fixes.
If you still experience problems, try using the information in
to isolate and solve the
problem. If you cannot identify the problem, refer to
Table 20: Troubleshooting Problems
Symptom
Possible Cause
Possible Solution
Module is not
recognized
You plugged the module into
your computer before installing
the device driver.
From the Control Panel > System > Hardware > Device
Manager, uninstall any unknown devices (showing a yellow
question mark). Then, install the USB device drivers, and
reconnect your USB module to the computer.
Module does not
respond.
The module configuration is
incorrect.
Check the configuration of your device driver; see the
instructions in
The module is damaged.
Contact Data Translation for technical support; refer to
.
Intermittent
operation.
Loose connections or
vibrations exist.
Check your wiring and tighten any loose connections or
cushion vibration sources; see the instructions in
The module is overheating.
Check environmental and ambient temperature; consult the
specifications on
of this manual and the
documentation provided by your computer manufacturer for
more information.
Electrical noise exists.
Check your wiring and either provide better shielding or
reroute unshielded wiring; see the instructions in
Summary of Contents for DT9828
Page 1: ...DT9828 User s Manual UM 24984 A Title Page ...
Page 4: ......
Page 8: ...Contents 8 ...
Page 12: ...About this Manual 12 ...
Page 13: ...13 1 Overview Features 14 Supported Software 16 Accessories 18 Getting Started Procedure 19 ...
Page 20: ...Chapter 1 20 ...
Page 21: ...Part 1 Getting Started ...
Page 22: ......
Page 30: ...Chapter 2 30 ...
Page 49: ...Verifying the Operation of a Module 49 ...
Page 54: ...Chapter 4 54 ...
Page 55: ...Part 2 Using Your Module ...
Page 56: ......
Page 57: ...57 5 Principles of Operation Analog Input Features 59 Digital I O Features 67 ...
Page 80: ...Chapter 6 80 ...
Page 86: ...Chapter 7 86 ...
Page 92: ...Chapter 8 92 ...
Page 106: ...Appendix A 106 ...
Page 112: ...Appendix B 112 ...