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CUSTOMER SUPPORT

warranty   ∙    bydash.com   ∙    15

WARRANTY

STOREBOUND, LLC – 1 YEAR LIMITED WARRANTY

Your StoreBound product is warranted to be free from defects in material and  

workmanship for a period of one (1) year from the date of the original purchase 

when  utilized  for  normal  and  intended  household  use.  Should  any  defect 

covered by the terms of the limited warranty be discovered within one (1) year, 

StoreBound, LLC will repair or replace the defective part. To process a warranty 

claim, contact Customer Support at 1-800-898-6970 for further assistance and 

instruction.  A  Customer  Support  agent  will  conduct  troubleshooting  in  an 

attempt to fix any minor problems. If troubleshooting fails to fix the problem, 

a  return  authorization  will  be  issued.  Proof  of  purchase  indicating  date  and 

place of purchase is required and should accompany the return. You must also 

include your full name, shipping address, and telephone number. We are unable 

to ship returns to a PO Box. StoreBound will not be responsible for delays or 

unprocessed claims resulting from a purchaser’s failure to provide any or all of 

the necessary information. Freight costs must be prepaid by the purchaser.

Send All Inquiries To: [email protected]

There are no express warranties except as listed above.

REPAIR  OR  REPLACEMENT  AS  PROVIDED  UNDER  THIS  WARRANTY  IS  THE 

EXCLUSIVE REMEDY OF THE CUSTOMER. STOREBOUND SHALL NOT BE LIABLE 

FOR  ANY  INCIDENTAL  OR  CONSEQUENTIAL  DAMAGES  OR  FOR  BREACH 

OF  ANY  EXPRESS  OR  IMPLIED  WARRANTY  ON  THIS  PRODUCT  EXCEPT  TO 

THE  EXTENT  PROHIBITED  BY  APPLICABLE  LAW.  ANY  IMPLIED  WARRANTY 

OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS 

PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential 

damages, or limitations on how long an implied warranty lasts. Therefore, the 

above exclusions or limitations may not apply to you. This warranty gives you 

specific legal rights and you may also have other rights, which vary from state 

to state.

 

Summary of Contents for DTGS14

Page 1: ...MODEL DTGS14 unprocess your food Instruction manual recipe guide TRUGLIDE ELITE RAPID SKILLET ...

Page 2: ...2 bydash com table of contents ...

Page 3: ... of contents bydash com 3 TABLE OF CONTENTS Important Safeguards 4 5 Parts Features 6 7 Using Your Skillet 8 11 Maintenance 12 Troubleshooting 13 Customer Support 14 Warranty 15 TRUGLIDE ELITE RAPID SKILLET ...

Page 4: ...r plug Do not use the appliance if any of the parts are damaged Do not place appliance on or near a hot gas burner hot electric burner or in a heated oven To prevent the risk of fire electric shock or personal injury do not place the cord plug or unit near water or other liquids This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilitie...

Page 5: ... the appliance Allow Skillet to cool completely before moving cleaning or disassembling Always attach the Control Probe to Skillet first before plugging the appliance into the outlet Before unplugging make sure the Temperature Control Dial is turned to Off then remove the plug Be cautious when moving the appliance if there are hot liquids inside Do not use appliance outdoors or for commercial purp...

Page 6: ...com parts features PARTS FEATURES 1 Knob 2 Steam Vent 3 Glass Lid 4 Non stick Pan 5 Handles 6 Base 7 Control Probe Socket 8 Control Probe 9 Temperature Control Dial 10 Indicator Light 11 Control Probe Connector ...

Page 7: ...PARTS FEATURES parts features bydash com 7 1 4 6 5 2 11 8 9 10 3 7 ...

Page 8: ...LET 1 Push the screw through the back of the Lid and the base of the Knob 2 Holding the screw in place with two fingers attach the Knob 3 Turn the Knob clockwise to tighten DO NOT overtighten the Knob We do not recommend using a screwdriver as this may increase the risk of over tightening and damaging the Lid ATTACHING THE KNOB Clean the Skillet and all of its components prior to assembly and use ...

Page 9: ...t turning on and off indicates that the skillet is regulating the heat to stay at the desired temperature 6 Put your ingredients into the Non stick Pan Allow to cook for several minutes Increase the heat until you reach the temperature appropriate for your recipe see the Temperature Settings Guide on page 10 CAUTION The Knob on the glass Lid may get hot during use Use caution when removing the Lid...

Page 10: ...ime When placed over the Non stick Pan the Lid locks the heat and moisture in the Skillet causing foods to cook faster This also prevents food from drying out Heat Level Description Warm Use for keeping food warm Low Use for simmering sauces or stews poaching eggs cooking bacon caramelizing onions reheating food or melting butter Med Use for scrambling or frying eggs making grilled cheese stir fry...

Page 11: ...etal utensils may scratch or pit the Non stick Pan To avoid damaging your Dash TruGlide Elite Rapid Skillet make sure to use only wooden nylon or silicone cooking utensils when cooking To enhance the release properties of the non stick cooking surface please season or oil the Pan prior to cooking Re season as necessary to improve cooking of foods with low fat content ...

Page 12: ...ace in a safe dry place Fill the Non stick Pan with warm soapy water and gently scrub with a sponge until clean Carefully rinse the Pan so that no soap remains making sure not to wet the Control Probe Socket Wash the Lid in warm soapy water Wipe down the Base with a damp cloth Thoroughly dry the Skillet before storing Never use abrasive cleaning agents to clean your appliance as this may damage th...

Page 13: ...your safety the Skillet will not heat unless the Probe is completely flush Always plug the Probe into the socket before connecting the skillet to an electrical outlet The electric Skillet requires 1400 watts of power The Skillet may not be able to draw enough electrical power from the outlet if other appliances are plugged into the same power source If the Skillet is not heating and the Probe is f...

Page 14: ...er satisfaction and support Our Customer Support Team is available Monday through Friday from 7am 7pm PST by calling our hotline at 1 800 898 6970 or by emailing us at support storebound com REPAIRS DANGER Risk of electric shock The Dash TruGlide Elite Rapid Skillet is an electrical appliance Do not attempt to repair the appliance yourself under any circumstances Contact Customer Support regarding...

Page 15: ... are unable to ship returns to a PO Box StoreBound will not be responsible for delays or unprocessed claims resulting from a purchaser s failure to provide any or all of the necessary information Freight costs must be prepaid by the purchaser Send All Inquiries To support storebound com There are no express warranties except as listed above REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS ...

Page 16: ... 2015 by StoreBound StoreBound LLC New York NY 10004 visit bydash com ...

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