troubleshooting ∙ 11
10 ∙ cleaning & maintenance
cleaning & maintenance
troubleshooting
While Dash products are durable, you may encounter one or more of the
problems listed below. If the issue is either not solved by the solutions
recommended below or not included on this page, please contact our
Customer Support Team at 1-800-898-6970 or [email protected].
The light on the Express Waffle Maker keeps shutting off.
•
This is normal. During the cooking process, the heating element will
automatically turn on and off to regulate the temperature and ensure
that the Cooking Surface does not get too hot or cold. When this occurs,
the Indicator Light turns on and off.
How do I know when the Express Waffle Maker is heated and ready to use?
•
When the Express Waffle Maker reaches the optimal temperature, the
Indicator Light shuts off and that means you’re ready to get cooking!
There is no On/Off Button. How do I turn the Express Waffle Maker
off and on?
•
To turn on, simply plug in the power cord. When you’re done cooking,
turn off the Express Waffle Maker by unplugging it.
Always allow the appliance to cool completely before moving, cleaning, or
storing. Do not submerge appliance in water or any other liquids. Never use
abrasive cleaning agents to clean your appliance as this may damage the
Express Waffle Maker.
In order to keep your Express Waffle Maker in pristine working order,
thoroughly clean the appliance after each use. This will prevent the build-up of
food or oil.
•
Unplug Express Waffle Maker and allow it to cool completely.
•
Using a damp, soapy cloth, wipe down the Cooking Surface and Cover.
Thoroughly rinse the cloth and wipe again.
•
Thoroughly dry Express Waffle Maker before storing.
•
If food is burned onto the Cooking Surface, pour on a small amount of
cooking oil and let sit for 5 to 10 minutes. Scrub the Surface with a sponge or
soft bristled brush to dislodge food. Use a damp, soapy cloth to wipe down
the Cooking Surface. Thoroughly rinse the cloth and wipe again. If any food
remains, distribute another small amount of cooking oil and let sit for a few
hours, then scrub and wipe clean.
•
Never use abrasive cleaning agents to clean your appliance as this may
damage the Express Waffle Maker and its non-stick Cooking Surface.
