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DAS-M44HDCI -CAN- User Manual (EN)
Trouble shooting Q & A
Most of the troubleshooting issues can be easily solved.
The common cases and their solutions are listed in the below table.
PROBLEM
POSSIBLE REASON
SOLUTION
No picture, no sound
The power cable is not properly
inserted into the unit
Check the power wire connection.
Refer to manual at pag.5
The orange or green wires are wrongly
connected
Audio/video input not connected
The unit is not switched ON
The unit is in stand-by mode
Check if the led is RED on the unit
and press “POWER” button
The unit is in AV1 or EXT source
Push the button on remote control
TV/AV and check the status of the
unit. Select the TV function
The Fuse crimped on yellow wire is
burned out.
Change the fuse
The remote control does
not work
No power
Check the remote battery
Remote battery life is over.
Replace it
Remote battery is inserted
wrongly.
For proper insertion refer to the
manual on page 8
No “line-of sight” between unit and
controller
Ensure there is no obstacle
between the controller and the
unit or light of neon lamp
The unit does not
respond to remote
control commands
No power
Check the remote battery
Power supply cut during upgrade
Unit damaged.
To be returned to assistance desk
Summary of Contents for DAS-M44HD-CI-CAN
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