DAS DAS-M44HD-CI-CAN Installation And User Manual Download Page 20

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DAS-M44HDCI -CAN- User Manual (EN) 

 
 

Trouble shooting Q & A 

 

 

Most of the troubleshooting issues can be easily solved. 

The common cases and their solutions are listed in the below table. 

 

 

PROBLEM 

POSSIBLE REASON 

SOLUTION 

No picture, no sound 

The power cable is not properly 

inserted into the unit 

Check the power wire connection. 
Refer to manual at pag.5 

The orange or green wires are wrongly 

connected 
Audio/video input not connected 

The unit is not switched ON 

The unit is in stand-by mode 

Check if the led is RED on the unit 

and press “POWER” button 

The unit is in AV1 or EXT source  

Push the button on remote control 

TV/AV and check the status of the 

unit. Select the TV function 

The Fuse crimped on yellow wire is 

burned out.  

Change the fuse 

The remote control does 

not work 

No power 

Check the remote battery  

Remote battery life is over. 

Replace it 
Remote battery is inserted 

wrongly. 

For proper insertion refer to the 

manual on page 8 

No “line-of sight” between unit and 

controller 

Ensure there is no obstacle 

between the controller and the 

unit or light of neon lamp 

The unit does not 

respond to remote 

control commands 

No power  

Check the remote battery 

Power supply cut during upgrade 

Unit damaged.  

To be returned to assistance desk 

Summary of Contents for DAS-M44HD-CI-CAN

Page 1: ......

Page 2: ...ngs have been done properly the Video DRIVER will only work with the handbrake on and therefore only with the vehicle still Viewing images while driving is forbidden and dangerous See pag 5 for handbrake setting 3 Check for correct power supply 4 Don t disassemble tamper with or attempt to repair any part of the product Any such actions will immediately void the warranty and may lead to damage acc...

Page 3: ...m combined to digital signal DVB T DAS changes automatically the frequency of the TV channel avoiding the waiting to receive the new signal Contents Installation pag 5 Remote Control Operations pag 8 Start and Antennas Installation pag 9 Settings Configuration Menu pag 11 Antennas status and check pag 13 TV List and Memo TV Channels List pag 14 Memorize TV channels pag 15 Change TV channels pag 17...

Page 4: ...Multiconn Srl Pag 4 of 23 DAS M44HDCI CAN User Manual EN PART NUMBERS A DAS M44HD CI CAN B DCAB6P C DCABRCA D DRCV1 E DTELSE F DCABFO ...

Page 5: ... try some mounting positions to determine which one provides the strongest signal in your vehicle Connections Power M44HD CI CAN power supply side Ignition The RED wire must be disconnected because the switch ON OFF of the receiver is directly controlled by the Fiber Optic activity Reverse Gear The device can be used with a reverse video camera not included To see the video camera image shown on D...

Page 6: ...inside the DAS receiver see picture and to the original fiber optic accessory of the vehicle APN M44HD CI CAN power supply side APN input is dedicated to the IR Optional Integration Head Unit command USB CAN M44HD CI CAN power supply side USB CAN input is dedicated to the upload of the firmware for a specific model of car To upgrade the firmware in the correct way please download the Installation ...

Page 7: ... available at the following link http www dasdvbt com ita software php IR Infrared receiver for remote control M44HD CI CAN signal side 1 Audio Out R red RCA I Audio Out L white RCA I radio HU or monitor Video Out drive yellow RCA I 2 Video Out 1 yellow RCA I front Video Output 3 Aux 2 Video yellow RCA I Camera IN 4 Aux 1 Audio R red RCA I Aux 1 Audio L white RCA I external device i e DVD Aux 1 Vi...

Page 8: ...Button used to select and confirm a choice or to enter inside the configuration menu setting Numerical buttons Buttons used to memorized and change the TV channel TV AV button It allows to select an external AV output i e DVD Button Volume up and down TX button The buttons is used to select subtitles function where available DAS button Radio e Pay TV functions Remote Control Battery Installation B...

Page 9: ...on of the signal TV suitable to DAS receiver poor or medium quality antennas can strongly affect the reception of the signal and therefore the performance of the unit DAS is a receiver with 4 antennas 3 assigned to the reception of the TV channels and 1 assigned to the autoscan and to the update in real time of the dynamic TV list Antenna 1 RDS autoscan and update of the TV list Antennas 2 3 4 rec...

Page 10: ...nd the best place where fix the antennas to get a better reception of the signal We recommend to install the 4 antennas in the 4 sides of the vehicle horizontal or vertical avoiding metal edges and avoiding shielded windows After pressing MENU 1 2 3 On the screen 4 bars appear 1 for each antenna The movement of the bar highlights the power of the signal with the related reception major is the leve...

Page 11: ...enu button In the next screenshot all functions and features of the product will be showed Use arrows and to browse up and down Use arrows and to move on the left and the right side and enter inside the sub menus To exit from configuration menu push OK Menu button or Languages Select the language Screen Select the screen in 4 3 or 16 9 Video output Select if the video is in PAL or NTSC ...

Page 12: ...ally Select NO to disable this function Memo signal To perform at its best DAS needs to have the TV channels memorized Each time a non memorized channel is showed on the screen DAS reminds the end user with a signal to memorize the TV channel Select NO to disable this function TV channel bars This feature allows to end user to understand in real time if a TV channel is available at that time insid...

Page 13: ...of TV signal and it is therefore very important to check and verify their functionality over time While watching a TV channel press Menu 123 If the 4 bars are similar this means that the antennas are working correctly If 1 or more bars are significantly scarce this means that the antennas have deteriorated and need to be replaced ...

Page 14: ...etter function of RDS system combined to digital broadcast DVB T This list is also updated in real time by all 4 antennas if the function Stand by scan is activated 2 The Memo TV Channel List is controlled directly by antennas no 2 3 4 It allows to store the TV channel in the desired position and it strictly connected to the auto scan made by antenna no 1 Push or to enter inside the 2 lists Push o...

Page 15: ...eiver Push button or and enter inside the TV lists Inside the menu there are 2 pages containing the TV List and the Memo TV Channel List push button or to change the page and select the related TV list The 2 TV lists have 2 different colours to avoid misunderstandings Select TV list Browse or to reach the desired TV channel Push button OK Menu to confirm Now the selected TV channel is showed on th...

Page 16: ... TV channel will be included inside the Memo TV channel list at position no 5 If the TV channel bars has been selected the TV channel appears also at position no 5 of the TV channel bar showed on the screen Repeat this procedure to store all the other TV channels ...

Page 17: ...annel After 40 seconds of continuous viewing a flash appears on the screen This flash warnings the user that the channel has not been stored 4 seconds after this warning disappears from the screen After 1 minute there is a second reminder combined with an audible warning that alerts the user to save the current channel After 4 seconds this alert will disappear from the screen This notice can be di...

Page 18: ...k if the revision number is the same as that one shown online If it is not the same download the latest SW present in a compressed mode and copy on a USB stick FAT32 formatted after decompressed Note only the file decompressed can be used Insert the USB key into its connector with receiver OFF Turn ON the receiver a confirmation request to load the new software will be shown on screen Confirm Upgr...

Page 19: ... operation plug the Cam and the respective card when a pay channel has already been selected from the TV List Suitable for the only models designed for this mode CI option Insert the CAM and CARD slot in the receiver Wait and verify the correct operation of the Pay TV by selecting the pay channels in the TV List ...

Page 20: ... is RED on the unit and press POWER button The unit is in AV1 or EXT source Push the button on remote control TV AV and check the status of the unit Select the TV function The Fuse crimped on yellow wire is burned out Change the fuse The remote control does not work No power Check the remote battery Remote battery life is over Replace it Remote battery is inserted wrongly For proper insertion refe...

Page 21: ...d control bars strength If 1 or more bars have a low level or there is the warning no signal disconnect and connect again the antenna and check in real time the status of the bar Refer to manual at pag 13 Check a better location for the antennas If necessary invert the position of the antennas on the unit Shielded glasses compromise the reception If necessary install the antennas inside the bumper...

Page 22: ... of antennas and check the status with menu 1 2 3 No DVB T service is provided in that area The area is not digitalized It is not possible to watch listen digital TV radio in an area non covered The video is fine but there is no sound The volume is too low Press vol to raise the volume The audio is mute Press vol to raise the volume The receiver in MPEG4 does not support Dolby Digital audio AC3 Th...

Page 23: ...on menu Refer to manual at pag 12 Memo signal while watching a channel from TV list The channel has not been memorized in the MEMO TV channel list It advise users to do it Deactivate the function from the configuration menu Refer to manual at pag 12 The unit does not show PAY TV channels The receiver is not CI version The receiver without CI option does not support pay TV channel vision The CAM mo...

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