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If you find any damage to your purchases after unpacking your shipment, please retain the original
packaging and do not attempt to assemble or ride the bicycle. Contact DARE customer services.
Upon confirmation from DARE that free return of the bike must be made within 7 days, you will have
the right to an exchange or refund. After 7 days, the right to an exchange or refund is forfeited and
DARE will have the right to decide the course of any future action.
DARE maintains the right of cancellation or revision of the Crash and Replacement Plan at any time
without personal notification. Any such notifications can be found on the official website at www.
dare-bikes.com.
FREE RETURN WITHIN 7 DAYS
MODIFICATION PERMISSIONS
THE FOLLOWING ITEMS ARE EXCLUDED FROM
THE CRASH AND REPLACEMENT PLAN:
1. Consumable components including but not limited to: tires, brake pads, brake cables, gear cables,
handlebar grips, sprockets, chains, freewheels, wheel rims, hubs, and so on.
2. Those without a proof of purchase date or receipt.
3. Those DARE items which are not covered by the warranty period.
4. Those with an indecipherable or incorrect model and/or serial number.
5. Those with a serial number that has been removed or altered.
6. Those which have been operated or maintained incorrectly as determined by the relevant in-
struction manual.
7. Those which have been subject to improper cleaning agents or incompatible accessories.
8. Those which have been modified or changed compared to the original specification, painting or
parts.
9. Those which generate noise during rotation but which does not influence its function.
10. Those used for renting or frequently lending to other riders.
11. Those which naturally fade and those which suffer from the peeling of metal surfaces or plastic
• Man-made damage, negligence, abuse and abnormal uses.
• Improper assembly (eg. Improperly using the wrench), maintenance or repair by a non-autho-
rized DARE store.
• Disassembling components recklessly or carelessly and/or using non-original or modified parts.
• Surface colour fading or corrosion of metal surfaces due to the passage of time or UV radiation.
• Repainted (in part or full) products.
• Natural disasters, such as earthquakes, typhoon, floods, fires, and so on.
• Accidental collisions (Improper carriage, traffic accidents, impacts, shipping damage, or incor-
rect usage, etc.)
• Overloading
• Exhaust, chemicals, guanos, salt corrosion, and so on.
• Consumable components not being maintained and/or replaced on time.
• Use of the bicycle in any unsuitable environment or during competition and/ or commercial ac-
tivities that include aggressive/reckless handling.
• Exceeding the minimum insertion of the seatpost, resulting in deformation and damage to the
frame.
14. DARE will charge for any component and associated labor during the repair process if the prob-
lem is deemed unrelated to any quality issue.
15. DARE will charge a fee for non-DARE products that require repair or replacement. A quote for
such work will be provided beforehand.
• If DARE has reason to believe that the damage reported was caused deliberately the right of re-
placement could be forfeited depending upon the judgement of DARE.
• The replaced defective product will be returned to DARE who will also become the owner.
parts, due to improper storage.
12. Those with appearance defects after the 7-day appearance warranty has expired (free return
within 7 days).
13. Those with damage or failure caused by the following:
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