ENGLISH
22
Grease Leaking
From Cabinet Door
Door Not Closing
Properly
Ensure door is closed, seal is not damaged, and the door latch is secure.
Unit Not Level
Move unit to a level cooking surface. Ensure that there is no damage to the support legs.
Grease Tray Is Full
Empty grease tray and re-install. Follow
Care and Maintenance
instructions.
No Smoke Is Being
Produced
No Wood Chips
Add wood chips to the wood chip tray.
Element Times Out,
Not Enough Heat To
Wood Chips
The heating element is not staying on long enough to heat the wood chips, which is due to
the TEMP being set too low. First, open the rear vents completely to promote airflow. Next,
reset TEMP higher to turn on the element for 20 minutes.
Damaged Wood
Chip Tray
Wood chip tray needs to be replaced. Contact Customer Service for a replacement parts.
"noP" Error Code
Bad Connection At
Connection Port
Disconnect meat probe from connection port on the Control Board, and reconnect. Ensure
the meat probe adapter is firmly connected. Check for signs of damage to the adapter end.
If still failed, call Customer Service for replacement part.
Meat Probe Damaged Check for signs of damage to the wires of the meat probe. If damaged, call Customer Service
for replacement part.
Faulty Control Board
Control Board needs to be replaced. Contact Customer Service for a replacement part.
"Er1" Error Code
The Smoker Is Too
Cold To Function
Outdoor temperature is too cold for the heating element to function. Move smoker to
warmer location and retry. If element still fails after multiple attempts, call Customer
Service for assistance.
"ErH" Error Code
The Smoker Has
Overheated /
Exceeded 315°C /
600°F
Press and hold the Power Button to turn the unit off, and allow smoker to cool. Follow
Care
and Maintenance
instructions. After maintenance, press the Power Button to turn the unit
on, then select desired temperature. If error code still displayed, contact Customer Service.
"ErR" Error Code
Temperature Probe
Wire Not Making
Connection.
Access the electrical components on the base of the unit (see
Electric Wire Diagram
) and
check for any damage to the Temperature Probe wires. Ensure Temperature Probe spade
connectors are firmly connected, and connected correctly, to the Control Board.
Temperature Probe
Check status of temperature probe. Follow
Care and Maintenance
instructions if dirty.
Contact Customer Service for a replacement part if damaged.
