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D A N I E L A A P P L I A N C E S . C O M . A U
D A N I E L A A P P L I A N C E S . C O M . A U
W A R R A N T Y B Y D A N I E L A
W A R R A N T Y
Our responsibility to you:
Service by Daniela is second to none and it is this reputation that allows us
to continue to operate as we do. We makeevery effort to provide prompt
service to our customers with our local call centre, service team as well as
key European components sourced for most of our products. An automatic
two-year Manufacturer’s Warranty for parts and labour for servicing within
Australia is included with every Daniela appliance purchase.
Daniela Appliances guarantees that any part of the product that is
discovered to be defective within two years of the date of purchase will
be repaired or, at our discretion, replaced without cost to the owner for
material or labour.
This warranty is for in home servicing of your appliance.
This warranty does not cover:
Defects caused by factors other than:
- Normal domestic use within a domestic (residential) environment, or
- Correct use of the appliance in accordance with the Product User Manual.
Service calls which are not related to product defects. If it is determined
that the issue is not a defect with the product, the cost of a service call
will be incurred. For example:
- Correcting the Product’s installation so that it complies with the Product
User Manual.
- Providing instructions on site, on how to utilise the product properly.
- Resetting or replacing house fuses.
- Correcting house wiring or plumbing.
- Fixing any errors that the user may have made (including through failure
to follow the maintenance and care instructions within the User Manual).
- Noise or vibration that is considered normal. E.g. drainage/fan sounds,
regeneration noises or user warning tones.
- Repairing damage brought on by pests or vermin (e.g. rats, cockroaches,
etc) Consumable or perishable parts (e.g. light globes, filters, or other
similar parts).
Cosmetic damage caused by the user that has no impact on the product’s
functionality.
Products where the serial number has been removed or defaced.
Product flaws brought on by negligence, abuse, accident, or a natural
disaster (e.g. storm damage, power surges,electrical storm damage, etc).
The cost of repairs made by unlicensed repairers or the price of correcting
such unauthorised repairs.
Normal recommended maintenance and cleaning as set out within the
Product’s User Manual.
Repairs when the appliance has been repaired, dismantled or serviced by
anyone other than a Daniela Appliances Pty Ltd authorised service agent.
Additional installation costs (e.g. plastering, caulking, modifying cabinetry,
floorboards etc).
Unless specifically stated by a Daniela service manager, service under this
manufacturer’s warranty must be provided by a Daniela Appliances trained
and approved Service Agent (Authorised Service Representative, or ASR).
Such service shall be provided during normal business hours. The warranty
certificate and proof of purchase should be shown when making any claim.
Proof or purchase is required before you can make a claim under this
warranty.
This Warranty is an extra benefit and does not affect your legal rights.
Product sold in Australia only.
You accept that if you make a warranty claim, Daniela Appliances Pty Ltd
and its Authorised Service Representatives, may exchange information in
relation to you to enable Daniela Appliances to meet its obligations under
this warranty.
All our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. Daniela Appliances Pty Ltd accepts no liability
pursuant to this Warranty for any costs or consequential damage or
economic loss weather direct or indirect, to any person or property, arising
from breakdown or failure of this appliances or any part thereof, and
no responsibility is to be implied or accepted over and above the
replacement value of the product.
2
IN HOUSE
WARRANTY
YEARS
