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danielaappliances.com.au
PA G E 1 5
TROUBLE
POSSIBLE CAUSE
SOLUTION
FOR THE USER
FOR THE TECHNICAL
SUPPORT SERVICE
Burner won’t light.
Gas and electrical
supply not working.
Check the gas supply
is turned on. Also
ensure electrical supply
is operational
Test gas pressure,
and electrical supply
is correct. Turn on if
necessary.
Pressure drop in
gas pipe.
Check appliance inlet
supply, pipe sizes,
contact the gas utility
company;
The ignition plug is not
securely fixed, or the
connection with the
cable is wrong.
Check the
connection.
Ignition plug insulator
damaged / dirty.
Clean / replace
the plug.
Clogged nozzle.
Clean the pilot flame
nozzle or replace it.
Burner dirty
Wash burner with
warm soapy water, dry
and reposition.
Clean or replace
burner (if necessary).
Gas valve damaged.
Replace it.
After releasing the
knob, the flame
goes out.
The thermocouple is
by the burner flame.
Clean and repeat the
ignition procedure.
Clean burner
assembly.
Thermocouple faulty.
Replace the
thermocouple.
Gas valve faulty.
Replace it.
TROUBLESHOOTING HOTPLATES
•
When you need to access under hob, remove screws which hold the hob in position, located
under each burner. Lift hob to access valves and electrical system.
•
To re-assemble, carry out work in reverse order, and test operation of appliance before leaving.
