TROUBLE SHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
REMEDY
GENERAL
No sound in general.
Volume not adjusted.
Adjust the Volume knob.
Source mode in wrong position.
Using the Mode button, select the
proper function as required.
Power cable disconnected or
loose.
Check the connection or the
Power cable.
The unit does reset to operation of
any button
Under the influence of electrostatic
phenomenon, the product may
malfunction and require user to
disconnect
Turn off the unit, disconnect the
mains plug, and reconnect after a
few seconds.
PHONO
No sound when playing vinyl
records
Volume not adjusted.
Adjust the Volume knob.
The sound is breaking up or
buzzing.
There are many dust on vinyl
records
Clean your records with an anti-
static cloth.
45RPM vinyl without use 45RPM
adaptor
Use 45RPM adapter when play
45 RPM vinyl records
There has obstacles when rotating
Remove the obstacles and put
the devise on a horizontal spot
BLUETOOTH
No sound when playing audio via
Bluetooth
Your Bluetooth device has not been
paired properly.
Pairing your Bluetooth device
according to the Pairing name
“KXRM19” to a Device Section.
and playing Audio.
The volume control of your
Bluetooth device is set at too low.
Increase the volume of your
Bluetooth device.
The volume control of the main unit
is set at too low.
Increase the volume of the main
unit to turn to your wish.
USB/TF
No sound in USB/TF mode
Volume at minimum.
Adjust the volume knob.
Your U-disk is in NTFS format
Change your USB drive
to FAT32
/
FAT format
AUX
No sound in AUX mode
Volume at minimum.
Adjust the volume knob.
External device not connected
properly.
Clear contacts pins and connect
again.
FM radio
No sound in FM radio mode
Volume at minimum
Adjust the volume.
FM channel is not clear
The FM antenna not untie.
Loosen the FM antenna back of
side, and adjust the external cable
position to get clear channel
