PROBLEM
POSSIBLE CAUSE
No power
• A fuse may be blown or the circuit breaker tripped
• Plug not fully inserted into the wall outlet
Internal temperature not cold enough
• Temperature setting is too warm
• Door is not shut properly or opened excessively
• Exhaust vent is obstructed
• Recently added a large quantity of warm food to the cabinet
• Close proximity to heat source or direct sunlight
• Ambient temperature or humidity is very high
• Appliance is set to run as a refrigerator instead of a freezer
Appliance runs continuously
• Temperature setting is too cold
• Door not shut properly or opened excessively
• Exhaust vent is obstructed
• Recently added a large quantity of warm food to the cabinet
• Close proximity to heat source or direct sunlight
• Ambient temperature or humidity is very high
Internal temperature is too cold
• Temperature setting is too cold
• Appliance is set to run as a freezer instead of a refrigerator
Noises
• Parts are expanding and/or the refrigerant is circulating;
this is normal
ERROR CODES
• E2: Temperature sensor failure.
• E5: Defrosting sensor failure.
• E6: Communication failure.
• E7: Ambient temperature sensor failure.
• E9: High temperature.
Danby Consumer Care: 1-800-263-2629
Hours of operation:
Monday to Thursday 8:30 am - 6:00 pm Eastern Standard Time
Friday 8:30 am - 4:00 pm Eastern Standard Time
Information in this manual is subject to change without notice.
7
TROUBLESHOOTING
