DANA TM4 SUMO MD MV, Troubleshooting Manual

Page: 91 / 182

91
Service Codes
TT16: Invalid Hardware or Software
Description
The Troubleshooting Tree 16 indicates an error where
the application software that was flashed to the Motor
Control Unit is not compatible with the hardware
configuration of the Motor Control Unit (MCU).
Listed below are the possible causes of these SysFile
IDs, in order of likelihood:
1. The wrong software was flashed to the MCU,
which was no
t compatible with the hardware’s
specific configuration. In this case, the user
must access the Dana TM4 extranet to
determine the compatibility of the software
and the hardware, and determine which
software version must be used.
2. The wrong MCU part number was used with
the flashed software. In this case, the user
must use a different MCU.
3. The MCU is defective because the factory
settings are wrong. In this case, the MCU
must be turned OFF and be disconnected
and replaced.
Note
: Refer to the MCU installation guide for more
details on installation and deinstallation procedure
including safety warning considerations.
Note : Replace the MCU with a MCU corresponding to
the MCU subfolder specified on the Dana TM4
extranet site.
To correctly diagnose the faulty system, connect the
Diagnostic Tool (see «Diagnostics» section for test
equipment
and descriptions) and follow the
troubleshooting tree procedure below.
S
ee “Safety Warnings” and “Troubleshooting Tips”
sections for general guidelines on system diagnostics.
Related Process
The TT16 call the following process:
•
Appendix 6: Update Software
System Mode
Referred by
SysFile ID
Condition Possible Causes
Defective 0x1003 0x3301
The application software
flashed to the MCU is not
compatible with the MCU
hardware configured in
factory.
1.
Wrong software flashed to the MCU unit
(not compatible with MCU P/N).
2.
Wrong MCU P/N unit used with flashed
software.
3.
Defective MCU (Potential wrong factory
setting).