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COMMISSIONING – DDZ5000HD-DN/IR Series | REV. 1.0.1 | © 2019 Dallmeier 

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Lightning Storms

To avoid damage to the device by electrical surge during lightning storms, 
all protective measures, which are specified by the currently applicable 
DIN, VDE and ISO standards and which provide for a standard-compliant 
lightning protection equipotential bonding, are mandatory and must be 
fulfilled by all means.

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Operating Conditions

Unfavorable operating conditions may shorten the lifetime of the device, 
may cause malfunctions, damage and data loss and may result in the loss 
of warranty. Observe the specifications given in the technical data, the 
operating condition requirements and the maintenance instructions.

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Foreign Bodies in the Device

If objects or liquids get into the device, immediately disconnect it from 
the power supply (pull out the power plug).
Contact the sales partner responsible for your area.

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Burnt Smell from the Device

If you notice burnt smell or a formation of smoke coming from the 
device, immediately disconnect it from the power supply (pull out the 
power plug).
Contact the sales partner responsible for your area.

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Opening the Device

The device may only be opened by qualified personnel for commission-
ing, inspection, maintenance and repair.

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Disposal of the Device

Do not dispose waste electrical and electronic equipment into the house-
hold trash.
Disconnect the device from the power supply.
Remove all connected peripherals.
Return the device to the sales partner responsible for your area.

Summary of Contents for DDZ5000HD-DN/IR Series

Page 1: ...007678 REV 1 0 1 2019 11 20 COMMISSIONING DDZ5000HD DN IR Series ...

Page 2: ...rademarks or registered trademarks of the following owners Google and Google Chrome of Google Inc headquartered in Mountain View California USA JavaScript of Oracle Corporation and or its affiliates headquartered in Redwood Shores California USA Microsoft Internet Explorer Microsoft Edge and Windows of Microsoft Corporation headquartered in Redmond Washington USA Mozilla and Firefox of Mozilla Fou...

Page 3: ...3 COMMISSIONING DDZ5000HD DN IR Series REV 1 0 1 2019 Dallmeier ...

Page 4: ......

Page 5: ...4 Warranty 15 Appropriate Use 15 Operation 16 7 Requirements 17 Ambient Conditions 17 Earthing Grounding 18 Power Supply 19 Built in Infrared IR Illumination 20 8 Maintenance Inspection and Cleaning 21 9 Mounting Connection and Commissioning 22 10 Parts Description and Connections 52 11 Pin Assignment 54 12 Configuration 56 System Requirements 56 Establishing the Connection 57 First Time Access 58...

Page 6: ...al product 2 Documents The product documentation for the device consists of various documents which are provided in printed and or digital form as for example via the website www dallmeier com Read the complete product documentation for the device carefully and thoroughly before using the device Always observe and follow the con tained instructions notes and warnings as well as the technical data ...

Page 7: ...ctors of video security surveillance systems Other Applicable Documents Product Specification The product specification contains detailed technical data features and characteristics of the device The target audience of the document is trained system integrators installa tion contractors of video security surveillance systems Configuration The document entitled Configuration contains detailed infor...

Page 8: ...t in death or serious injury WARNING WARNING indicates a hazardous situation which if not avoided could result in death or serious injury CAUTION CAUTION indicates a hazardous situation which if not avoided could result in minor or moderate injury NOTICE NOTICE addresses practices not related to physical injury and indicates measures to prevent device and or property damage due to improper install...

Page 9: ...out instructions one after the other in the sequence de scribed Expressions in quotation marks usually refer to individual components of the device housing parts mounting elements connections interfaces etc or to control elements of the device s web based graphical user interface menu items buttons etc Paragraphs in italics provide information on basic principles special features and efficient pro...

Page 10: ...ss A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications ...

Page 11: ...liances Periodic inspection on electrical appliances General requirements for electrical safety Regulations The use of video and audio security surveillance systems is in general strictly regulated Before using the device inform yourself about the currently valid laws and regulations regarding data worker and environmental protection and ensure compliance with them System Components Only use inter...

Page 12: ...warm environment resulting condensation may cause malfunctions and damage In this case wait until the device has reached room temperature up to 8 hours before commissioning Eye Protection When Using IR Radiation When looking directly into the switched on infrared IR LEDs in a dark environment ensure a minimum safety distance of 1 meter and short exposure times to avoid eye damage Earthing Groundin...

Page 13: ...ion requirements and the maintenance instructions Foreign Bodies in the Device If objects or liquids get into the device immediately disconnect it from the power supply pull out the power plug Contact the sales partner responsible for your area Burnt Smell from the Device If you notice burnt smell or a formation of smoke coming from the device immediately disconnect it from the power supply pull o...

Page 14: ...5 Product documentation The scope of delivery may differ depending on the ordered equipment device variant or country of destination Transportation and Packaging Store the original packaging for later transportation Dallmeier is not responsible for any damage resulting from unprofessional or improper transportation The device should only be shipped in the original packaging If the original packagi...

Page 15: ...at a resolution of up to 2 8MP Built into IP66 rated weather proof enclosures and equipped with ambient light sensors mechanically removable infrared IR cut filters ICR as well as high power IR LEDs for wide ranging IR illumination the cameras of the DDZ5000HD DN IR series are suitable for residential public commercial and industrial use in both indoor and outdoor areas during day and night 24 7 3...

Page 16: ...be distorted The device is equipped with Automatic Gain Control AGC In low light conditions the image may be altered e g noise This is not a malfunction The video image quality depends on the lighting conditions and the used monitor The accuracy of the Automatic White Balance AWB algorithm de pends on the used lighting Mixed light consisting of artificial light and daylight may cause color distort...

Page 17: ...ng a longer period of time high heat radiation e g radiator improper ambient temperatures nearby strong radiation sources e g radio transmitters magnetic fields corrosive gases and liquids e g salt water insufficient air ventilation e g closed cabinet NOTICE Damage to the device due to unfavorable ambient conditions Use of the device under unfavorable ambient conditions may shorten its lifetime an...

Page 18: ...l as malfunctions due to electromagnetic interferences Carry out all protective measures for a standard compliant earthing grounding and a correct lightning protection equipotential bonding of the device in accordance with the currently applicable DIN VDE and ISO standards in order to ensure the safety of the device protection against lightning strikes and over voltages and its immunity to electro...

Page 19: ...t is disconnected from the mains socket pull the power plug out of the socket Carry out all protective measures for a standard compliant earthing grounding of the device in accordance with the currently applicable DIN VDE and ISO standards in order to ensure the safety of persons protection against dangerous contact voltages In this context also observe the chapter Parts Description and Connection...

Page 20: ...ce is equipped with high power infrared IR LEDs for wide ranging IR illumination CAUTION Infrared IR radiation emitted from this device May be harmful to the eye Do not stare at operating IR LEDs Use appropriate shielding or eye protection Ensure a minimum safety distance of 1 meter and short exposure times ...

Page 21: ...r cleaning practices Clean the outside of the housing with a clean soft dry and antistatic cloth Do not use detergents Do not use microfiber cleaning cloths Clean the polycarbonate lens protection front window of the DDZ5 2 36HD DN IR with water and some hand dishwashing liquid using a clean soft and non linting cloth or sponge Do not rub the polycarbonate lens protection front window with a dry c...

Page 22: ...capacity of the supporting structure ceiling wall To mount the optionally available Mountera Ceiling Bracket or Mountera Wall Bracket only use screws and if necessary dowels that are suitable for the ceiling wall type and construction material such as for example Plastic screw anchors for use in solid masonry materials concrete brick Gravity or spring toggle anchors for use in drywall systems plas...

Page 23: ...irit level The device can be mounted on either the optionally available Mountera Ceiling Bracket or the Mountera Wall Bracket The individual mounting steps differ only marginally In the following the mounting of the device on the Mountera Ceiling Bracket is described Fig 2 Mountera Ceiling Bracket with internal cable routing and pre assembled internal safety cable secondary safety component ...

Page 24: ...es REV 1 0 1 2019 Dallmeier Place the device in its original packaging on a level clean and stable surface Open the device packaging Be careful not to damage the original packaging for future transpor tation Remove the accessory box Fig 3 ...

Page 25: ...25 COMMISSIONING DDZ5000HD DN IR Series REV 1 0 1 2019 Dallmeier Carefully pull the top foam insert out of the packaging Fig 4 ...

Page 26: ... Series REV 1 0 1 2019 Dallmeier Carefully pull the device by its plastic handle red out of the pack aging The bottom foam insert has to be lifted out together with the device and must not be removed from the device at this time Fig 5 ...

Page 27: ...he later installation location and place it together with the bottom foam insert on a level clean and stable surface The bottom foam insert is necessary to prevent the pan tilt head on the bottom side of the housing from being damaged when placing down the device Rotate the carrying handle vertically by 90 Fig 6 ...

Page 28: ...Dallmeier Remove the carrying handle by first bending it slightly apart from one side with your hands and then pulling it off completely Fig 7 Separate the two halves of the remaining cap and then remove both parts from the device Fig 8 Fig 7 1 2 Fig 8 1 2 ...

Page 29: ...29 COMMISSIONING DDZ5000HD DN IR Series REV 1 0 1 2019 Dallmeier Fig 9 Place the individual parts of the plastic handle back into the original packaging of the device for later reuse ...

Page 30: ...0 COMMISSIONING DDZ5000HD DN IR Series REV 1 0 1 2019 Dallmeier Fig 10 Attach the supplied flexible rubber sleeve bellows from the accessory box to the connecting plate of the Mountera Quick Lock System ...

Page 31: ...MMISSIONING DDZ5000HD DN IR Series REV 1 0 1 2019 Dallmeier Fig 11 Make sure that the rubber sleeve is correctly seated on all sides to prevent any moisture dust and dirt from penetrating the device later on ...

Page 32: ...s REV 1 0 1 2019 Dallmeier Fig 12 Make sure that the locking screw of the Mountera Quick Lock System is fully open turned in counterclockwise direction For this purpose use the supplied hexagon socket screw key size 5 from the accessory box ...

Page 33: ...e the device with the safety cable coming out of the bracket at the provided safety cable fixation point on the outside of the housing secondary safety component as shown in Fig 13 in order to pre vent the device from accidentally falling down during the following mounting steps ...

Page 34: ...000HD DN IR Series REV 1 0 1 2019 Dallmeier Before assembling the device to the bracket hold the device so that the adjusting screw of the Mountera Plug is aligned with the lock ing screw of the bracket Fig 14 Mountera Plug ...

Page 35: ...it straight run the cables coming from the bracket along the rear side of the device Insert the Mountera Plug into the Mountera Lock until the spring mechanism inside the bracket locks into place make sure to keep the device straight when inserting so that the Mountera Plug does not get jammed Mountera Lock Mountera Plug ...

Page 36: ...ries REV 1 0 1 2019 Dallmeier Fig 16 Secure the Mountera Quick Lock System by turning the locking screw of the bracket fully in clockwise direction For this purpose use the supplied hexagon socket screw key size 5 from the accessory box ...

Page 37: ...N IR Series REV 1 0 1 2019 Dallmeier Fig 17 Carefully remove the bottom foam insert from the device Place the foam insert back into the original packaging of the device for later reuse Remove the protective films from the IR LEDs ...

Page 38: ...38 COMMISSIONING DDZ5000HD DN IR Series REV 1 0 1 2019 Dallmeier Fig 18 Open the rubber protective cover captive of the housing cover locking screw ...

Page 39: ...39 COMMISSIONING DDZ5000HD DN IR Series REV 1 0 1 2019 Dallmeier Loosen the housing cover locking screw in counterclockwise direc tion with the supplied hexagon socket screw key size 5 Fig 19 ...

Page 40: ...40 COMMISSIONING DDZ5000HD DN IR Series REV 1 0 1 2019 Dallmeier Fig 20 Turn the housing cover lock ring in counterclockwise direction as far as it will go ...

Page 41: ...41 COMMISSIONING DDZ5000HD DN IR Series REV 1 0 1 2019 Dallmeier Fig 21 Open the housing cover ...

Page 42: ...ponent from the safety cable fixation point on the outside of the housing Run the cables coming out of the bracket and the safety cable through the cable entry as shown in Fig 22 Carry out the cabling and a proper earthing grounding of the device see chapter Parts Description and Connections on page 52 Fig 22 ...

Page 43: ...er Secure the device with the safety cable coming out of the bracket at the provided safety cable fixation point inside the housing secondary safety component as shown in Fig 23 in order to prevent the device from accidentally falling down during operation Fig 23 ...

Page 44: ...44 COMMISSIONING DDZ5000HD DN IR Series REV 1 0 1 2019 Dallmeier Close the housing cover Turn the housing cover lock ring in clockwise direction as far as it will go Fig 24 ...

Page 45: ... DN IR Series REV 1 0 1 2019 Dallmeier Tighten the housing cover locking screw in clockwise direction with the supplied hexagon socket screw key size 5 Close the rubber protective cover of the housing cover locking screw Fig 25 ...

Page 46: ...MISSIONING DDZ5000HD DN IR Series REV 1 0 1 2019 Dallmeier By default the Mountera Plug is perpendicular to the housing Therefore the device should usually be exactly level to the ground after mounting Fig 26 ...

Page 47: ...000HD DN IR Series REV 1 0 1 2019 Dallmeier Fig 27 Check whether the device is exactly level to the ground by means of a spirit level If this is not the case follow the instructions described for Fig 28 and Fig 29 see below ...

Page 48: ...019 Dallmeier Turn the locking screw of the ball head with the supplied hexagon socket screw key size 5 in counterclockwise direction beyond a noticeable end stop until you can tilt the device with your hands in all directions with little effort Fig 28 ...

Page 49: ...G DDZ5000HD DN IR Series REV 1 0 1 2019 Dallmeier Fig 29 Using a spirit level align the device so that it is exactly level to the ground finally tighten the locking screw of the ball head in clock wise direction again ...

Page 50: ...nt on page 54 Connect the used power supply unit to the mains socket The device starts and is ready for operation after a few minutes Check the live image of the device on a monitor If necessary pan the device carefully and with normal force in the required direction first turn the locking screw of the Mountera Quick Lock System by 180 in counterclockwise direction and tighten it again when finish...

Page 51: ... Pull the flexible rubber sleeve bellows over the ring provided on the top of the housing Make sure that the rubber sleeve is correctly seated on all sides to prevent any moisture dust and dirt from getting between the device and the Mountera bracket later on Fig 31 ...

Page 52: ...52 COMMISSIONING DDZ5000HD DN IR Series REV 1 0 1 2019 Dallmeier 10 Parts Description and Connections Ambient light sensor IR LEDs IR LEDs Zoom lens ...

Page 53: ...mportant information on the earthing grounding connection can be found in the section Earthing Grounding on page 18 Detailed pinout information can be found in the chapter Pin Assign ment on page 54 Alarm Audio Power In Earthing Grounding LAN PoE Safety cable fixation point ...

Page 54: ...lue 3 GND Alarm In white 4 Alarm Out COM 1 green 5 Alarm Out COM 2 yellow 6 Alarm Out 2 gray 7 Audio Out pink 8 Audio In red 9 GND Audio black 10 Alarm Out 1 orange Alarm Inputs For use with potential free switch contacts Alarm Relay Outputs Max 30V DC 1A no AC Fig 33 Alarm Audio Farnell circular connector 10 9 8 7 6 5 4 3 2 1 11 Pin Assignment ...

Page 55: ...o Assignment Wire Color No Power Cable 1 GND Camera black 2 48V DC Camera black 3 not used black 4 not used black Functional Earth green yellow Fig 35 Power cable 5 core HARTING plug on multi stranded wires with wire end ferrules Fig 34 Power In HARTING connector 1 4 3 2 ...

Page 56: ...evice the client PC must meet the following system re quirements System Requirements Operating system OS Microsoft Windows 7 10 each with latest service pack Ethernet 100Mbps Web browser Microsoft Internet Explorer 11 Windows 7 Microsoft Edge Windows 10 Google Chrome Mozilla Firefox latest available version of each browser Browser settings JavaScript enabled Sound Sound card or on board sound chip...

Page 57: ...Ensure that your PC web browser can establish an Ethernet connection to your device if necessary contact your network administrator for more information and assistance Start the web browser Enter the IP address of your device into the address bar of the web browser Confirm the input The connection to the device is then established After the successful connection to the device and before the very f...

Page 58: ...r name admin The default password is the complete serial number of the device The serial number is printed on the type plate of the device and can also be determined using the Dallmeier software PService3 Enter the default password serial number of the device Enter a new password for the default administrator account and confirm your input the strength of the selected password is displayed during ...

Page 59: ...ame of the factory default administrator account is admin Enter your login credentials Click OK After the successful login the graphical user interface of the configuration mode is displayed Configure all required settings Finally click LOGOUT to properly log out of the device Detailed descriptions of the configuration settings can be found in separate documentations that are available on www dall...

Page 60: ...that reflect IR light very strongly and directly into the lens such as traffic signs or license plates Other areas and objects in the image may then be out of focus At an object distance of less than 10 meters in combination with a high zoom level more than 25 times the autofocus speed may decrease This is due to technical reasons and does not constitute a defect If the camera is tilted up to the ...

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Page 62: ...for 10BASE T 100BASE TX Hi PoE Power In HARTING connector 5 pole Alarm Audio Farnell circular connector 10 way Alarm Alarm In 2 Alarm Relay Out 2 Audio Audio Line In 2 0 2 4Vp p impedance 1kΩ 10 Audio Line Out Impedance 600Ω Infrared IR Illumination Range Up to 200m Beam angle Adjustable by zoom level Additional Features Ambient light sensor Mechanically removable infrared IR cut filter ...

Page 63: ...ording to DIN EN 60068 2 Lens protection front window material DDZ5236HD DN IR Polycarbonate DDZ5436HD DN IR Optical glass Degree of protection against external mechanical impacts IK code IK10 except lens protection front glass of DDZ5436HD DN IR IP rating IP66 Dimensions See chapter Dimensions on page 65 Weight Approx 16 2kg 35 7lb Environmental Conditions Suitable installation sites Indoor and o...

Page 64: ...DIN EN 50130 4 compliant IEC 62471 compliant The technical product specification basic data in this document is based on the information at the time of this document s compilation Detailed information and possible updates can be found in the currently valid product specification on www dallmeier com ...

Page 65: ...65 COMMISSIONING DDZ5000HD DN IR Series REV 1 0 1 2019 Dallmeier 15 Dimensions Fig 36 303 mm 11 93 416 mm 16 38 83 mm 3 27 303mm 11 93 ...

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Page 68: ...HEAD ACCOUNTS OFFICE Dallmeier electronic GmbH Co KG Bahnhofstr 16 93047 Regensburg Germany tel 49 941 8700 0 fax 49 941 8700 180 mail info dallmeier com www dallmeier com ...

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