Dale Power Solutions E200 Series, User Manual

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Dale Power Solutions Ltd
User Manual
User Manual
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2. Press the ON button. Check the indicators, LCD and UPS inverter, and ensure they are working
normally.
3. When the UPS is working in on-line mode, perform a battery test (see Command menu items on
page 20).
Troubleshooting
Before contacting your distributor, try to solve your problem using the information in the following table. If
you need to contact your distributor make sure you have the model number and serial number of your
UPS.
No Problem description Probable causes Solution
1 LCD off and no self diagnosis a. Input power absent
b. Low input
Use a multimeter to check whether
the input voltage is normal.
2 AC normal but AC indicator off,
UPS is in battery mode a. Input circuit breaker off
b. Input power connection
problem
a. Switch on input breaker
b. Check the connection and redo
3 No alarm but no output Output connection problem Check the connection and redo
4
UPS doesn’t start after pressing
ON button
a. ON button press too short
b. Overload
a. Press and hold ON button for 1s
b. Disconnect all loads and restart
5 AC indicator flashing Input AC is beyond normal range Monitor the backup time if the UPS
is in battery mode
6 Buzzer beeps twice every
second, LCD displays ‘output
overload
’
UPS overload Reduce the load on the UPS
7 Fault indicator on, LCD displays
‘battery fault’ a. Battery circuit breaker off or
poor connection
b. Reverse battery connection
c. Battery defective
a. Switch on the breaker, check the
battery connections
b. Check the battery polarity
c. Contact distributor to replace
battery
8 Fault indicator on, LCD displays
‘charger fault’
Charger defective Contact distributor
9 Abnormal backup time a. Battery not fully charged
b. Battery defective
a. Charge battery for 8 hours when
AC is normal, then re-test the
backup time
b. Contact distributor to replace
battery
10 Long beeps fault indicator on and
UPS switches to bypass mode UPS is too hot a. In the status menu, check for an
over temperature warning
b. Check that there is airflow from
the fans
c. Ensure there are no airflow
blockages
d. Wait until the UPS has cooled
down and try to restart it
11 Long beep fault indicator on,
LCD
displays ‘output short circuit’
Output short circuit Remove the short circuit and restart
the UPS
12 Long beeps fault indicator on,
LCD
displays ‘rectifier
fault’/’inverter fault’/’auxiliary
power fault’/’output fault’
Fault inside UPS Contact distributor
13 Abnormal sound or smell Fault inside UPS Shut down UPS immediately and
contact distributor