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TNMC Troubleshooting & Maintenance 

7.2  Initialization Information at Startup 

Every time the display is powered up and there is no All Sport

®

 signal present, the display 

will run through an initialization process, during which it will test all LEDs and addresses. 
First, the message center will display the proper address number.  
 
If the entire display fails at startup, power may not be properly connected, or the address 
setting may not be correct on the display driver. Check both in the event of a failure. 

7.3  Display Troubleshooting Table 

The table below lists potential problems with the display and indicates possible causes and 
corrective actions. This list does not include every symptom that may be encountered, but it 
does present several of the most common situations that may occur.  
 
Many of the solutions offered below provide references to other sections within this manual 
with further detail on how to fix the problem.  
 
If a problem occurs that is not listed or that cannot be resolved using the solutions in the 
following table, contact Daktronics using the information provided in 

Section 5

 

Symptom/Condition 

Possible Remedy 

One or more LEDs on a single 
module fails to light 

Check/replace the ribbon cables on the module. 

Replace the module (see

 Sectio

7.7)

One or more LEDs on a single 
module fails to turn off 

Check/replace the ribbon cables on module. 

Replace the module (see

 Sectio

7.7

)

A section of the display not 
working; section extends all the 
way to the right side of the display 

Check/replace the ribbon cables running to the first module 
that is not working. 

Replace the first module on the left side of the first module 
that is not working (see

 Sectio

7.7

). 

Replace the second module that is not working  
(see

 Sectio

7.7

). 

Replace the power supply assembly on the first module that is 
not working (see

 Sectio

7.8

). 

One row of modules does not work 
or is garbled 

Replace the first module (see

 Sectio

7.7

). 

Replace the display driver (see

 Sectio

7.6

). 

A group of modules that share the 
same power supply assembly fails 
to work 

Replace the power supply assembly (see

 Sectio

7.8

). 

Entire display fails to work 

Check for proper line voltage into the power termination 
panel. 

Check/replace the ribbon cable from the display driver to the 
modules. 

Check the voltage settings on the power supplies. 

Check/replace the signal cable to the driver. 

Repair/replace the driver (see

 Sectio

7.6

). 

 
 

Summary of Contents for Tuff Sport TN-2501

Page 1: ...TN 2505 TN 2553 Discontinued 201 Daktronics Drive PO Box 5128 Brookings SD 57006 5128 Tel 1 800 DAKTRONICS 1 800 325 8766 Fax 605 697 4746 Web www daktronics com Daktronics Tuff Sport Indoor Tennis LED Scoreboards Display Manual ED 16309 Rev 6 16 July 2012 ...

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Page 3: ... graphic electronic or mechanical including photocopying taping or information storage and retrieval systems without written permission of the publisher All Sport DakTennis PanaView Tuff Sport and UniView are trademarks of Daktronics Inc Please fill in the information below for your display use it for reference when calling Daktronics for assistance Scoreboard Serial No ___________________________...

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Page 5: ...nstallation Overview 11 4 2 Power 14 Grounding 14 4 3 Power On Self Test POST 14 Radio Settings 14 4 4 Single Court Signal Connection 15 4 5 Multi Court Scoreboard Signal Connection 15 Section 5 Scoreboard Troubleshooting 17 5 1 Troubleshooting Table 17 5 2 Component Location Access 19 5 3 Replacing Digits 19 PanaView 20 UniView 21 5 4 LED Drivers 22 Replacing a Driver 24 Setting the Driver Addres...

Page 6: ...ent Locations Access 33 7 6 Display Drivers 33 Diagnostic LEDs 34 Replacing a Driver 34 7 7 Modules 35 Replacing Modules 35 7 8 Power Supplies 36 Replacing a Power Supply 36 7 9 Display Maintenance 36 7 10 Replacement Parts List 36 Appendix A Component Location Drawings 37 Appendix B Scoreboard Options 39 Appendix C Schematic Drawings 41 Appendix D Additional Reference Drawings 43 Appendix E Daktr...

Page 7: ...may cause physical injury if touched while powered Do not modify the scoreboard structure or attach any panels or coverings to the scoreboard without the express written consent of Daktronics Inc Project specific information takes precedence over any other general information found in this manual 1 1 Scoreboard Controllers Daktronics Tuff Sport tennis scoreboards are designed for use with the RC 1...

Page 8: ...number suffix that refers to indoor outdoor status power supply and digit color TN Tennis 1 4 Resources Figure 2 illustrates a Daktronics drawing label The drawing number is located in the lower right corner of a drawing This manual refers to drawings by listing the last set of digits and the letter preceding them In the example the drawing would be referred to as Drawing C 325405 Reference Drawin...

Page 9: ...Transformer T XXXX Metal part M XXX Fabricated metal assembly 0S XXXXXX Specially ordered part PR XXXXX X Accessory Labels Component Label Termination block for power or signal cable TBXX Grounding point EXX Power or signal jack JXX Power or signal plug for the opposite jack PXX Following the Replacement Parts List is the Daktronics Exchange Policy and the Repair Return Program Refer to these inst...

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Page 11: ... 11 TN 2503 3 6 H 8 0 W 6 D 1067 mm 2438 mm 152 mm 112 lb 51 kg 200 W 1 7 A 0 9 A A1 11 w 0 75 TNMC same 480 lb 218 kg 300 W 2 5 A 1 3 A TNMC 221 w 1 00 TNMC 400 W 3 3 A 1 7 A TN 2504 3 6 H 9 0 W 6 D 1067 mm 2743 mm 152 mm 126 lb 57 kg 200 W 1 7 A 0 9 A A1 11 w 0 75 TNMC same 141 lb 64 kg 300 W 2 5 A 1 3 A TNMC 221 w 1 00 TNMC 400 W 3 3 A 1 7 A TN 2505 2 0 H 9 0 W 6 D 610 mm 2743 mm 152 mm 72 lb 3...

Page 12: ...221 226 TNMC 7 230 w 1 00 TNMC 2800 W 23 3 A 12 2 A TN 2552 12 6 H 16 0 W 6 D 3810 mm 4877 mm 152 mm 800 lb 363 kg 1400 W 11 7 A 6 1 A A1 A6 11 16 A7 20 w 0 75 TNMC same 905 lb 411 kg 2100 W 17 5 A 9 1 A TNMC 1 6 221 226 TNMC 7 230 w 1 00 TNMC 2800 W 23 3 A 12 2 A TN 2553 12 6 H 18 0 W 6 D 3810 mm 5486 mm 152 mm 900 lb 408 kg 1400 W 11 7 A 6 1 A A1 A6 11 16 A7 20 w 0 75 TNMC same 1005 lb 456 kg 21...

Page 13: ...rds use 3 8 eyebolts Daktronics strongly recommends using a spreader bar or lifting bar to lift the display Spreader bars ensure the force on the eyebolts remains straight up minimizing lifting stress Figure 4 illustrates the preferred scoreboard lifting method on the left and an acceptable alternative lifting method on the right When lifting the display Use a spreader bar if possible Use every li...

Page 14: ...e top and bottom rear flanges of the display to a pre drilled hole in the wall Figure 6 Note For multi court boards mount the bottom scoreboard section first remove the eyebolts and mount the next section above it Repeat until all sections are securely in place Due to the variety of wall materials used in sports facilities Daktronics cannot anticipate a user s individual installation needs or prov...

Page 15: ... more information 3 4 Ad Panel Mounting Refer to Drawing A 147668 in Appendix B for typical ad panel mounting similar to Scoreboard Mounting shown above or Drawing A 156134 for instructions on mounting ad panels to the top or bottom of a scoreboard 3 5 Scoreboard Protective Devices Daktronics Tuff Sport displays have been designed so that a normal tennis ball impact will not damage the LEDs or dis...

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Page 17: ...ng staff must approve all changes or the warranty will be void 4 1 Installation Overview The diagram shown in Figure 7 illustrates a typical wireless setup between a single court scoreboard and the control system Daktronics part numbers are shown in parentheses Drawings A 177098 and A 252412 in Appendix D also show power and signal layouts Refer also to Drawing A 227465 for wireless RC 100 base st...

Page 18: ...trates a typical wired setup between a single court scoreboard and the control system Note Control signal cable and some junction boxes are not provided as part of this system and can be purchased locally or from Daktronics Figure 8 Wired Single Court Installation ...

Page 19: ...298 and B 233254 in Appendix D also show power and signal layouts Refer also to Drawing A 227465 for wireless RC 100 base station installation Note When each court will also have its own scoreboard controlled by the DakTennis system the scoreboards must be set to specific driver addresses Refer to Section 5 4 for more information about setting driver addresses and Drawing A 1054354 in Appendix D f...

Page 20: ...ground the outlet according to local and national codes Failure to ground the outlet voids the warranty for the scoreboard 4 3 Power On Self Test POST The scoreboard performs a self test each time that power is turned on and the control console is powered off or not attached to the scoreboard If the control console is attached and powered on the self test does not run and data from the control con...

Page 21: ...al installation also requires a wireless base station to receive the signal from the handheld RC 100 controllers a computer running DakTennis software and a signal converter to send the wired signal to the display Refer to Figure 9 and Drawing B 231298 in Appendix D 1 Plug in the wireless base station part 0A 1110 0037 2 Connect a 9 pin serial cable part W 1267 between the RS232 jack of the wirele...

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Page 23: ...vided in Section 5 8 Problem Possible Cause Solution Items to Check Scoreboard doesn t light and console doesn t work No power to the scoreboard Check that the main circuit breaker for the scoreboard is on Check that the scoreboard is receiving 120 or 230 VAC power No power to console Ensure the console is plugged into a 120 or 230 VAC power supply Swap the console with one known to work correctly...

Page 24: ... the scoreboard model Refer to the control console operation manual see Section 1 1 Incorrect driver address Check that the scoreboard driver s are set to the correct address es see Section 5 4 Scoreboard digits light console works but no display on scoreboard No wired signal from console See solution on previous page No radio signal from console See solution on previous page Bad damaged wiring Ch...

Page 25: ...Digit panels are typically held in place on the scoreboard face by two screws To remove a digit simply unfasten the screws and carefully lift it from the cabinet The power signal plug can then be removed from the connector on the back of the digit to completely free the digit and access internal components Remove non digit access panels by unfastening the top side or bottom screws holding it in pl...

Page 26: ...ing the digits to the inside of the panel and then lift the digit off the stud inserts 4 Position a new digit over the studs making sure the small plastic spacers are still in place and tighten the nuts 5 Reconnect the power signal connector Note This is a keyed connector and it will attach in one way only Do not attempt to force the connection 6 Secure the digit panel to the display with the two ...

Page 27: ...um standoffs and then lift the digit off the standoff diffuser assembly 4 Position a new digit over the standoffs and tighten the nuts It may be necessary to also tighten the standoffs if they became loose while removing the nuts 5 Reconnect the power signal connector Note This is a keyed connector and it will attach in one way only Do not attempt to force the connection 6 Secure the digit panel t...

Page 28: ...mn drivers Figure 16 Multi court scoreboard models contain more than one driver to accommodate all of the digits and indicators Refer to the component location drawings in Appendix A to determine the type and number of drivers for a particular scoreboard model Each driver has numerous connectors providing power and signal inputs and outputs to the scoreboard digits and indicators The table on the ...

Page 29: ...ion Operation Summary DS1 Green Power Steady on DS1 will be on and steady to indicate the driver has power DS2 Red Signal RX Steady on or blinking DS2 will be on or blinking when the driver is receiving a signal and off when there is no signal DS3 Amber Status Blinking DS3 will be blinking at one second intervals to indicate the driver is running Note While it is necessary to have the scoreboard p...

Page 30: ...e problem Setting the Driver Address Since the same LED drivers can be used for many scoreboard models each driver must be set to receive the correct signal input or address for the model being used This address is set with jumper wires in a 12 pin plug which mates with jack J19 on the driver Figure 18 It may be possible to reuse the same address plug from the driver that was replaced If not first...

Page 31: ... 7 Replacement Parts List Refer to the following table for Daktronics scoreboard replacement parts Description Daktronics Part Junction box phone jack 0A 1009 0038 Signal Converter 120 V 0A 1065 0173 RC 100 Handheld Controller 0A 1110 0053 RC 100 Base Station Scoreboard Receiver 0A 1110 0035 RC 100 Base Station Serial COM 0A 1110 0037 LED driver 16 column 0P 1150 0126 PanaView Digit 5 red LED 7 se...

Page 32: ..._________ Display Model Number ________________________________________________________ Job Contract Number __________________________________________________________ Date Installed _________________________________________________________________ Daktronics Customer ID Number ________________________________________________ To participate in the Exchange Program follow these steps 1 Call Daktroni...

Page 33: ...o the appropriate market number in the chart listed on the previous page Fax 605 697 4444 2 Receive a case number before shipping This expedites repair of the part 3 Package and pad the item carefully to prevent damage during shipment Electronic components such as printed circuit boards should be placed in an antistatic bag before boxing Daktronics does not recommend using packing peanuts when shi...

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Page 35: ...o transmitter as well as a radio receiver plugged into the driver power enclosure and mounted internally to the front panel of the scoreboard For additional information about this option contact a Daktronics representative for complete information on setting up radio communication control refer to the Gen V Radio Installation Manual ED 13831 or the Gen VI Radio Installation Manual DD2362277 both a...

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Page 37: ...names or messages of 15 characters on the scoreboard in place of static vinyl captions TNMCs are typically ordered factory installed but they may also be field mounted after the scoreboard is in place Characters are shown on one line using single or double stroke fonts Primary matrix sizes include 8x32 with 1 pixel spacing and 8x48 with 0 75 pixel spacing Figure 19 shows an example of 8x48 0 75 TN...

Page 38: ...ction 5 Symptom Condition Possible Remedy One or more LEDs on a single module fails to light Check replace the ribbon cables on the module Replace the module see Section 7 7 One or more LEDs on a single module fails to turn off Check replace the ribbon cables on module Replace the module see Section 7 7 A section of the display not working section extends all the way to the right side of the displ...

Page 39: ...connect harnesses the power is passed from the driver tray to the Home display power supply and then to the Guest display power supply 3 Power from the power supplies is relayed to all display modules 4 The modules draw their power directly from the power supply assemblies the display driver receives power out from the first module via ribbon cable 7 5 Component Locations Access Reference Drawings...

Page 40: ...ibed in Section 7 5 2 Disconnect all power and signal connectors from the driver by squeezing together the locking tabs and pulling the connectors free Note It may be helpful to label the cables to know which cable goes to which connector when reattaching a driver 3 Remove the four screws securing the driver to the module This will be the right most module when viewing the display from the front 4...

Page 41: ... free Note It may be helpful to label the cables to know which cable goes to which connector when reattaching 3 Remove the nuts securing the module circuit board to the face panel If a display driver is attached to the module remove it along with the screws and standoffs 4 Position a new module on the front of the face panel and reconnect all ribbon cables 5 Reattach the module to the face panel I...

Page 42: ...ts have not come loose Check and tighten or replace fasteners as required Excessive Dust Buildup It may be necessary to occasionally vacuum the inside of the display cabinet to remove dust dirt buildup that may interfere with airflow Corrosion Check the paint and look for possible corrosion Note If any of the preceding conditions are discovered make the necessary repairs or take corrective action ...

Page 43: ...wing Title Drawing Number Component Location TN 2501 Indoor Tennis A 775555 Component Location TN 2504 Indoor Tennis A 775579 Component Location TN 2551 Indoor Tennis A 775742 Component Location TN 2553 Indoor Tennis A 776414 Component Location TN 2550 Indoor Tennis A 776724 ...

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Page 51: ... B Scoreboard Options Drawing Title Drawing Number Advertising Identification Display Mounting A 147668 Suspension Lift Eye Installation A 148644 Installation 6 Amber 8x48 TNMC A 148701 ID or Ad Panel Mounting to Scoreboard A 156134 ...

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Page 57: ... w TNMCs 120VAC or 230VAC B 281962 Schematic TN 25XX Two Court Horizontal Section B 282123 Models Drawing Title Drawing TN 2501 TN 2503 TN 2504 TN 2505 Schematic 16V 1 Driver 120 or 230VAC A 158348 TN 2550 TN 2551 Schematic 3 Court Horizontal Section Indoor C 261649 TN 2552 TN 2553 Schematic TN 25XX Two Court Horizontal Section B 282123 Single Court w TNMC Schematic 1 Driver w TNMCs 120VAC or 230V...

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Page 65: ...32 16 Column LED Driver II Specifications A 126174 System Riser Tennis Single Court w TNMC AS 5000 A 177098 Base Station Indoor Installation A 227465 System Riser Tennis Indoor Multi Court DakTennis CG B 231298 System Riser Tennis Multi Court RC 100 Direct B 233254 System Riser Tennis Indoor Outdoor Single Court RC 100 A 252412 Address Details Indoor Tennis Scoreboards A 1054354 ...

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Page 70: ...ILS SHOWN ON THIS DRAWING ARE CONFIDENTIAL AND PROPRIETARY DO NOT REPRODUCE BY ANY MEANS WITHOUT THE EXPRESSED WRITTEN CONSENT OF DAKTRONICS INC COPYRIGHT 2012 DAKTRONICS INC DAKTRONICS INC AV DRAWN DATE SHEET JOB NO REV TENNIS SCOREBOARDS SYSTEM RISER TENNIS SINGLE COURT W TNMC AS 5000 MMILLER 27 MAY 03 P1164 R 01 A NONE MMILLER 177098 03 OR OR TYPICAL OUTDOOR SCBD TYPICAL INDOOR SCBD SIGNAL IN 1...

Page 71: ...TX RX IN TX RX CL RS232 RANGE CAN ...

Page 72: ... 287 6 1 6 287 6 1 6 287 6 1 6 287 6 1 6 287 7 6 1 6 287 6 1 6 287 6 1 6 287 7 7 7 7 7 167 127 02 6 1 17 5 211 7 6 7 6 25 2 5 6 287 6 1 2857 6 6 1 6 287 6 1 2857 6 6 1 6 287 6 1 2857 6 6 1 6 287 6 7 7 63 38 63 2 27 56 86 25 7 50 1 7 21 16758 7 216 6 3 21 2 7521 6 167 27 56 6 6 6 7 21 25 5 21 25 6 1 2857 6 6 7 216 7 6 6 6 6 6 6 6 6 21 25 6 1 2857 6 6 7 3 86 72 6 5 37 56 27 56 2 6 1 219 57 5 7 11 6 ...

Page 73: ... 2 6 1 2857 6 6 1 6 1 2857 6 1 2857 6 1 2857 6 1 2857 287 225 6 25 2 5 287 1 225 6 25 2 5 287 6 1 6 287 6 1 6 287 6 1 6 287 6 1 6 287 7 6 1 6 287 6 1 6 287 6 1 6 287 7 7 7 7 7 167 127 02 6 1 6 7 6 25 2 5 6 287 6 1 2857 6 6 1 6 287 6 1 2857 6 6 1 6 287 6 1 2857 6 6 1 6 287 6 7 7 63 38 63 2 27 56 86 25 7 50 1 7 21 16758 7 216 6 3 21 2 7521 6 167 27 56 6 6 6 21 25 6 1 2857 6 6 7 216 7 6 6 6 6 6 6 6 6...

Page 74: ...OUT THE EXPRESSED WRITTEN CONSENT OF DAKTRONICS INC COPYRIGHT 2012 DAKTRONICS INC DAKTRONICS INC AV DRAWN DATE SHEET JOB NO REV TENNIS SCOREBOARDS SYSTEM RISER TENNIS INDOOR OUTDOOR SINGLE COURT RC 100 TJOHNSON 29AUG05 P1164 R 01 A NONE 252412 02 DATE REV BY 02 27 APR 12 JFL UPDATED RC 100 HANDHELD PART NUMBER UPDATED BOARDER AND TITLE BLOCK ...

Page 75: ...2 5 6 32 5 1 5 66 7 6 1 225 7 11 6 6 25 2 5 6 5 0 3 121 5 7 5 9 6 3 0 0 83 7 5 1 72 32 5 1 5 66 2 80 17 6 1 2857 02 6 08 7 2857 02 6 71 7 58 71 5 08 7 6 7 21 6 25 2 5 02 6 7 5 0 83 2 6 9 5 6 1 2857 66 0 6 87 1 72 9 7 5 66 6 77 1 6 21 85 25 2857 7 5 35 6 17 6 7 7 6 25 16758 7 216 12 32 5 1 250 7 21 1 6 5 48 5 127 6 127 86 5 6 59 25 27 5 7 1 6 127 28576 29 2 127 6833257 710 6 ...

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Page 77: ...Daktronics Warranty and Limitation of Liability 45 Appendix E Daktronics Warranty and Limitation of Liability ...

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Page 79: ... back to the Purchaser All returns must be pre approved by Daktronics before shipment Daktronics shall not be obligated to pay freight for any unapproved return Purchaser shall pay any upgraded or expedited transportation charges D Any replacement parts or Equipment will be new or serviceably used comparable in function and performance to the original part or Equipment and warranted for the remain...

Page 80: ... principles of contract tort or statutory duty principles of indemnity or contribution or otherwise In no event shall Daktronics be liable to Purchaser or any other party for loss damage or injury of any kind or nature arising out of or in connection with this Warranty in excess of the purchase price of the Equipment actually delivered to and paid for by the Purchaser The Purchaser s remedy in any...

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