Daktronics Tuff Sport TN-2501, Display Manual, Page: 32 / 80

26 Scoreboard Troubleshooting
Description Daktronics Part #
UniView Colon, Red 0P-1230-0068
UniView Colon, Amber 0P-1230-0069
Transformer, 120P/16S, 6.3 A T-1066
Cable, 20' phone plug W-1236
Cable, 50' phone plug W-1237
Cable, 30' phone plug W-1238
Cable, 10' phone plug W-1340
5.8 Daktronics Exchange and Repair & Return Programs
Exchange Program
The Daktronics Exchange Program is a service for quickly replacing key components in need
of repair. If a component fails, Daktronics sends a replacement part to the customer who, in
turn, returns the failed component to Daktronics. This decreases equipment downtime.
Customers who follow the program guidelines explained below will receive this service.
Before Contacting Daktronics
Identify these important numbers:
Display Serial Number: _________________________________________________________
Display Model Number: ________________________________________________________
Job/Contract Number:__________________________________________________________
Date Installed: _________________________________________________________________
Daktronics Customer ID Number: ________________________________________________
To participate in the Exchange Program, follow these steps.
1. Call Daktronics Customer Service.
Market Description Customer Service Number
Schools (including community/junior colleges), religious
organizations, municipal clubs and community centers
877-605-1115
Universities and professional sporting events, live events
for auditoriums and arenas
866-343-6018
2. When the new exchange part is received, mail the old part to Daktronics.
If the replacement part fixes the problem, send in the problem part being replaced.
a. Package the old part in the same shipping materials in which the replacement
part arrived.
b. Fill out and attach the enclosed UPS shipping document.
c. Ship the part to Daktronics.