Daktronics MS-2113, Manual

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Daktronics Exchange and Repair & Return Programs
21
Repair & Return Program
For items not subject to exchange, Daktronics offers a Repair & Return Program. To send
a part for repair, follow these steps:
1� Call or fax Daktronics Customer Service.
Refer to the appropriate number in the chart on the previous page.
2� Receive a case number before shipping.
This expedites repair of the part.
3� Package and pad the item carefully to prevent damage during shipment.
Electronic components, such as printed circuit boards, should be placed in an
antistatic bag before boxing. Daktronics does not recommend using packing
peanuts when shipping.
4� Enclose:
• name
• address
• phone number
• the case number
• a clear description of symptoms
5� Ship to:
Daktronics Customer Service
[Case #]
201 Daktronics Drive, Dock E
Brookings, SD 57006
Daktronics Warranty & Limitation of Liability
The Daktronics Warranty & Limitation of Liability is located at the end of this manual.
The Warranty is independent of Extended Service agreements and is the authority in
matters of service, repair, and display operation.